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EA offering full refund


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#151
Lianaar

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t_i_e_ wrote...

To stop the sins and atrocities from happening again.


Please tone it down. It is not -sin-. Some of us did like DA2 and some of us love ME, all of it.
I understand, you don't, but that doesn't make liking or disliking it sin.
Just the way you wish for BW not to go down that road, I really hope they will, as I enjoy that road.

And I am fine with you being here on the forums, just please remain polite toward those, who like the games.

#152
CRISIS1717

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Good thing I didn't pick up the at physical PC copy like I was planning on. It would have made a cool Youtube crazy fan vid where I burn it or hit it with a hammer though.

#153
DoctorCrowtgamer

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Is this for PC DvDrom versions?

Please check out this group and join in.

http://social.biowar.../user_group.php

Thank you for your time.

#154
Star fury

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Hm, I'm tempted to accept. Just wanna give a lesson to EA/Bioware.

#155
JamesYHT

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so they suddently become a responsible seller.....nice move

#156
DoctorCrowtgamer

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Can anyone tell me where I go to get this and if it applies to PC DVDRom versions?

#157
Brug0r

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stevesyanks17hotmail.com wrote...

HOLD THE LINE....Pathetic.


This^

#158
wesr

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I'm currently trying to figure out how to get the full refund from amazon.com

#159
Grudge_NL

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Rofl. Do you really think you can learn Bioware a lesson by asking for a refund ? Then Bioware won't fix the ending at all. Why fix something for people who don't own the game anymore ?

#160
Shift07

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Grudge_NL wrote...

Rofl. Do you really think you can learn Bioware a lesson by asking for a refund ? Then Bioware won't fix the ending at all. Why fix something for people who don't own the game anymore ?


Maybe the people who return their games would be willing to re-purchase them if Bioware did something about the endings?

#161
twystedspyder

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Dimensio wrote...

twystedspyder wrote...

The game is not broken


How, then, do I import my character's face into the game?  When I attempt to do so, the game returns an error message.


Well yes, there is that.  Though my game just gave my Shep fuzzy eyebrows.  No error message.  I still miss my scars from ME1, but I blame ME2 for that.  Stupid effing Cerberus...

I'm not saying the game is perfect, because it isn't.  But is a facial recognition import error significant justification for a full refund? I mean if you didn't bother to play it and took it back that day in disgust, then maybe you'd have some justification.  

I just gave my Shep a haircut.  He was in desparate need of one anyway.

#162
Stegoceras

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Shift07 wrote...

Grudge_NL wrote...

Rofl. Do you really think you can learn Bioware a lesson by asking for a refund ? Then Bioware won't fix the ending at all. Why fix something for people who don't own the game anymore ?


Maybe the people who return their games would be willing to re-purchase them if Bioware did something about the endings?


It's harder to regain a customer you already lost, common bussiness knowledge.
I very much doubt Bioware will try harder if people return their games en-masse though, they would probably just pull the plug instead.

Modifié par Stegoceras, 20 mars 2012 - 08:09 .


#163
billyzero

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I purchased my game at Fry's, does anyone know if I can return it through Origin?

#164
hagren

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Great, let's ask back the money we gave BioWare, whilst they don't have anything left for the work they did on the 15+ hours of entertainment you received.

That will certainly motivate them to try harder in the future, IF EA has enough funds left to sustain them.

+1

#165
Zaftikins

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hagren wrote...

Great, let's ask back the money we gave BioWare, whilst they don't have anything left for the work they did on the 15+ hours of entertainment you received.

That will certainly motivate them to try harder in the future, IF EA has enough funds left to sustain them.

+1


Plenty of people aren't going to ask for a refund, and last I checked, Bioware has more than enough money to ****** away, considering they launched some of their games into space. Besides, 15+ hours of entertainment isn't an acceptible excuse when they virtually kick you in the balls at the end of those said 15+ hours.

I don't want to give up hope for a good ending to an OK game and a great series, but if Bioware stands by their stance of not changing the ending (for free, mind you, charging $10 is not OK), then I don't really see any alternative. This may not convince them to change their ways, but it sure will be nice to get my money back for something I was rather disatisfied with.

#166
detroitmechworks

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hagren wrote...

Great, let's ask back the money we gave BioWare, whilst they don't have anything left for the work they did on the 15+ hours of entertainment you received.

That will certainly motivate them to try harder in the future, IF EA has enough funds left to sustain them.

+1


Ahem... **** happens.

I refuse to follow the "You're hurting the company" argument.  If you believe in the way the market is supposed to work, a company that puts out a bad product is punished by declining sales.

This is going to result in better games for everyone.  Not necessarily by Bioware, but by whoever is willing to learn from Bioware's mistakes.  With any luck, that will BE Bioware.

#167
SirCroft

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I wouldn't want a refund, the game isn't ****, the ending is. I'd rather keep my game and...


...Hold the line.

#168
Zing Freelancer

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We do not give up, we hold the line.

#169
Tranceptor

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Really, EA would rather give money back for returns as opposed to spending a little extra cash to make ending DLC or an expansion they could charge for which would let them keep the money they already have plus make more and win back customers/bring in new ones?

Who's running this company again?

#170
durasteel

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I find it difficult to believe that many people are willing to return their games at this point. To seek a refund is to give up, as if the issue(s) you have with the game can't or won't be fixed through patches or DLC. They've acknowledge the issue with face imports and a fix is probably going to be patched in when the problem is nailed down. There are strong implications that a fix for the atrocious ending is also going to happen.

I have a lot of hope for this game and for the future of the Mass Effect franchise. I'm not done with it yet.

#171
hagren

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detroitmechworks wrote...

hagren wrote...

Great, let's ask back the money we gave BioWare, whilst they don't have anything left for the work they did on the 15+ hours of entertainment you received.

That will certainly motivate them to try harder in the future, IF EA has enough funds left to sustain them.

+1


Ahem... **** happens.

I refuse to follow the "You're hurting the company" argument.  If you believe in the way the market is supposed to work, a company that puts out a bad product is punished by declining sales.

This is going to result in better games for everyone.  Not necessarily by Bioware, but by whoever is willing to learn from Bioware's mistakes.  With any luck, that will BE Bioware.


That's exactly my point: Mass Effect never reached the commercial success like, say, the Elder Scrolls or Fallout series has. However, not only did the studio (They were bought along with Pandemic, I believe) cost EA a ****ton of money, but they also sank quite a lot of funds into TOR et al, even whilst their games haven't been fiscal goldmines such as the above mentioned. Which means that as healthy as BW seems at the moment, after DA2, TOR, and ME3's ending, this could soon change.

Which I, personally, would find quite bitter, because ME3 was, apart from the ending (which I myself found too dark and filled with holes), a very, very good game that should deserve our money and respect for their work, even though the ending was unquestionably disappointing.

Thus, instead of knee-jerk reactions, we should give BW the time to rectifiy their mistake, so that both parties can be ultimately happy.

As for bad products...I've read many books, played many games and seen lot of films which had a bad ending, but still were quite good products regardless. Even an ending as terrible as this should not invalidate the competence that is seen in the rest of the product.

Modifié par hagren, 20 mars 2012 - 08:44 .


#172
Japkap79

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Like the fact people think they are giving Bioware and EA a lesson with getting a refund for the game, nope there stock already took a nice boost with the sales and the media will eat this up as good will from there side to give people there money back for something they did not like.

So all you are doing is giving up your little quest for a happier ending, and you are letting them win, from your own point of view atleast, me i dont really care about the refund as such since i will keep my game and play it through again and again, the journey was great up to the end, the ending sucked but that is always the case with an end, that always sucks because you want more story about the char and being able to build on the end but this end we got was THE END of Shepards life atleast in 2 of the endings the third one he might have survived.

Point is no matter what before too long we will see DLC incoming, do we know what is in that DLC nope alot of guessing around the net about it and unconfirmed leaks.

#173
detroitmechworks

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hagren wrote...

That's exactly my point: Mass Effect never reached the commercial success like, say, the Elder Scrolls or Fallout series has. However, not only did the studio (They were bought along with Pandemic, I believe) cost EA a ****ton of money, but they also sank quite a lot of funds into TOR et al, even whilst their games haven't been fiscal goldmines such as the above mentioned. Which means that as much healthyx as BW seems at the moment, after DA2, TOR, and ME3's ending, this could soon change.

Which I, personally, would find quite bitter, because ME3 was, apart from the ending, which I myself found too dark and filled with holes, a very, very good game that should deserve our money and respect for their work, even though the ending was undeniably rather bad.

Thus, instead of knee-jerk reactions, we should give BW the time to rectifiy their mistake, so that both parties can be ultimately happy.

As for bad products...I've read many films, played many games and seen lot of films which had a bad ending, but still were quite good products regardless. Even an ending as terrible as this should invalidate the competence that is seen in the rest of the product.


Nope.  Sorry.

I played Bioware's older games with joy.  I still do, thanks to their availability on sites like GOG.com.

In many cases, I've bought multiple copies.

I return bad games.  I always have and always will.  I do NOT consider the rest of ME 3 to be a good game.  It's a modded version of 2, IMHO.  A fairly competent mod, but a multiplayer/new campaign mod.

Not worth 80 bucks.

Another example.  I LOVE Jagged Alliance 2.  I returned Jagged Alliance 2: Wildfire, because it was a crappy mod.  I didn't worry about hurting the company because they chose to put out the crap.  If I had kept it under the impression that they just needed more money to make an awesome game I would have been encouraging the production of more crap.

OR, in the simplest terms:  I will NOT give the fat kid cake so he has energy to excercise.

#174
wesr

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My xbox copy is going back to amazon tomorrow. If they fix it then i'll get it used in 6 months when it's dirt cheap. I urge folks to return this stuff before they stop accepting it.

#175
t_i_e_

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Bumping this during peak hours.