I have the same issue. Started just after I authorized the M90 Indra Sniper Rifle. No help from trying a repair install on all DLC or the main game. Given that everyone else reports the same error message when logging in from other people's computers, I do not suspect that the issue is local to my computer.
Now I'm waiting on my trouble ticket... what a bad deal this is.
Online Pass Issue
Débuté par
chiron456
, mars 20 2012 10:56
Retour en haut
#252
Posté 25 avril 2012 - 01:18
Pachetra
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EA Help has given me quire the run around on this problem. Is anyone else still experiencing this issue?
A new Online Pass code did not help.
A new Online Pass code did not help.
#253
Posté 25 avril 2012 - 02:34
madsolar8582
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Pachetra wrote...
EA Help has given me quire the run around on this problem. Is anyone else still experiencing this issue?
A new Online Pass code did not help.
Yup. I've talked to 3 different EA representatives and been given a new code, uninstalled, reinstalled, repair installed, redownloaded the DLC and nothing works. Most of us have moved to this thread since we've been getting BioWare responses there.
#254
Posté 03 mai 2012 - 02:15
neo1990
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I found this issue today...yesterday my game worked fine. There's no solution? Can anyone acces to the multiplayer or not? Does anyone resolve themeselves the problem or we must wait a solution from bioware/ea?
From Italy
From Italy
#255
Posté 03 mai 2012 - 02:49
LoboFH
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Today I've got the online pass bug, last night all was working.
PC version.
PC version.
#256
Posté 03 mai 2012 - 03:06
Araxis1013
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- 41 messages
never had this problem until today....wtf
#257
Posté 03 mai 2012 - 03:08
Krarantys
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neo1990 wrote...
I found this issue today...yesterday my game worked fine. There's no solution? Can anyone acces to the multiplayer or not? Does anyone resolve themeselves the problem or we must wait a solution from bioware/ea?
From Italy
I am from Italy too and i am having the same issue... we have to wait
#258
Posté 03 mai 2012 - 03:16
NewStrings
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How do you even get the live chat? When I go to EA support I have to put in Mass Effect 3 > [type of query - I tried them all] > PC and then it gives me a list of options. Live chat is greyed out and only email is active for me to click.
#259
Posté 03 mai 2012 - 03:27
I2eflux
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First no commendation pack, then no multiplayer, then it seems to work for a half a day.... THEN NO GAME AT ALL!? Seriously EO/BioWare, are you trying to ****** off EVERYONE who bought your game?????
#260
Posté 03 mai 2012 - 03:35
TwoKingMick
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Quote from EA's support page
If you are receiving the error "You have entered an invalid Cerberus
code" when launching Mass Effect 3, try redeeming your registration code
in Origin.
To do this, quit the game, click on the settings
(cogwheel) icon in Origin, and select Redeem Product Code. You should be
able to launch and play the game normally.
I tried it. Origin told me that the code had already been used. Bloody hell.
If you are receiving the error "You have entered an invalid Cerberus
code" when launching Mass Effect 3, try redeeming your registration code
in Origin.
To do this, quit the game, click on the settings
(cogwheel) icon in Origin, and select Redeem Product Code. You should be
able to launch and play the game normally.
I tried it. Origin told me that the code had already been used. Bloody hell.
#262
Posté 03 mai 2012 - 03:58
I2eflux
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So I had EA support call me, we went through a few rudimentary troubleshooting steps which did nothing. The rep actually had me input my online pass (Which is not viewable to the customer *me*), when I did, the screen looped me back to the "You must purchase an online pass bla bla bla" screen we've all been seeing. Anyho, the call ended with my case having to get supervisor approval for something then escalated to whoever knows more.
I'm expecting a callback in a day or two... My bet is BioWare might fix the backend problem before I get that call back, but still.
Highly frustrating to have to call ANY video game technical support, ever, knowing full well this is a server issue and that there's nothing I, or the support rep, can do anything about it.
I'm hanging my a thread over here.
I'm expecting a callback in a day or two... My bet is BioWare might fix the backend problem before I get that call back, but still.
Highly frustrating to have to call ANY video game technical support, ever, knowing full well this is a server issue and that there's nothing I, or the support rep, can do anything about it.
I'm hanging my a thread over here.
#263
Posté 03 mai 2012 - 04:22
Zhuinden
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I'm from Hungary, it worked yesterday, now it's asking for an "online pass".
Great.
Great.
#264
Posté 03 mai 2012 - 04:34
KoJotP
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Edit: Necro threads lead to confusion. Especially those relevant to current issues
Modifié par KoJotP, 03 mai 2012 - 04:38 .
#265
Posté 03 mai 2012 - 06:24
Msstif
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has any one from EA said anything about this issue other than its solved when its not?
#266
Posté 03 mai 2012 - 06:27
Gambit_MG
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- 3 messages
Seems like the Geth infiltrated Bioware's servers and now it needs a Quarian to fix it. Where's Tali when you need her...
#267
Posté 03 mai 2012 - 09:08
tittoninja
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- 35 messages
this started over a month ago ???? WTH is BW/Ea doing ???
#268
Posté 03 mai 2012 - 09:36
Deltoran
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- 470 messages
Just started having this issue today...not pleased to see it's an old issue that hasn't been fixed. Paying for a game then not being able to play it because of tech issues on the publisher's end is...well...a horrible precedent. I should've known all this online verification crap would be an issue.
#269
Posté 03 mai 2012 - 09:45
SOMETHING_FOR_NOTHING
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tittoninja wrote...
this started over a month ago ???? WTH is BW/Ea doing ???
they probably made a compromise it was only a few ppl that had the problem and they probably turned a blind eye to it becuase a drop is insignificant compared to the ocean. THey only started moving when alot of ppl started to complain about it.
Really bad bussiness model to play by, but hey when you are King like EA you do what you want and get away from it
#271
Guest_Aotearas_*
Posté 03 mai 2012 - 10:11
Guest_Aotearas_*
Guest_Aotearas_*
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Nvm.
Wrong thread.
Wrong thread.
Modifié par Neofelis Nebulosa, 03 mai 2012 - 10:26 .
#274
Posté 03 mai 2012 - 11:31
RGFrog
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epic fail
Modifié par RGFrog, 03 mai 2012 - 11:33 .
#275
Posté 03 mai 2012 - 11:43
llRasilonll
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Deltoran wrote...
Just started having this issue today...not pleased to see it's an old issue that hasn't been fixed. Paying for a game then not being able to play it because of tech issues on the publisher's end is...well...a horrible precedent. I should've known all this online verification crap would be an issue.
yeh these old issues suck. All three games in the set have the exact same sound and vidio bugs that have never been fixed. Now this game also has found a few more of it's own, MP is really sucky, most of the time the store dont work, and the lag on the Krogen map, (sorry cant remember the name) has been terrible since Beta.
