289 réponses à ce sujet

[MrMooie]

Also, you can try to reinstall From Ashes.

Same directions as before but the file you move out is DLC_HEN_PR instead of DLC_OnlinePassHidCE.

*** Note: From Ashes is over 500mbs, might take a bit ***

To reinstall:Go to C:\\Program Files\\Origin Games\\Mass Effect 3\\BIOGame\\DLC (assuming you're using C:\\)
Move the DLC_HEN_PR folder to your desktop (keeping it there for a backup, delete it if it works)
Open Origins
Go to the Game Details of Mass Effect 3
Repair Install the DLC called From Ashes (sorry, for got to edit this.)
Once download is complete, try ME3.

FYI: The idea of this is deleting the "patched" installer and forcing to download a new installer from EA servers with the fixes already applied. 

Modifié par MrMooie, 11 avril 2012 - 03:39 .

[dstrawberrygirl]

MrMooie wrote...

Question:

Can yall start new games? ( Didn't read all the post :x )

Sadly, while I can start a new game, I lose the From Ashes DLC extras, and I haven't gone so far as to check but I imagine all my DLC extra items (N7 weapons and other stuff like Reckoner armor) would be unavailable. I don't want a crippled game, I am half-way through my third playthrough and can't continue... plus I really do actually like multiplayer and was bouncing up and down with excitement at PAX about the prospect of playing as a Geth. 

Guess I'm just gonna have to be bitter, twisted and grumpy for a while longer!


Edit: and sorry, I tried your suggestion but it made no difference - the fact that two machines have failed on the same day for me indicates it's not a local issue

Modifié par dstrawberrygirl, 11 avril 2012 - 03:37 .

[mjb203]

MrMooie wrote...

Also, you can try to reinstall From Ashes.

Same directions as before but the file you move out is DLC_HEN_PR instead of DLC_OnlinePassHidCE.

*** Note: From Ashes is over 500mbs, might take a bit ***

To reinstall:Go to C:Program FilesOrigin GamesMass Effect 3BIOGameDLC (assuming you're using C:)
Move the DLC_HEN_PR folder to your desktop (keeping it there for a backup, delete it if it works)
Open Origins
Go to the Game Details of Mass Effect 3
Repair Install the DLC called N7 Collector's Edition Materials (The DLC name may vary. Just guess what the online pass may be under.)
Once download is complete, try ME3.

I'll give this a shot tomorrow after work.  It's starting to get a bit late here and I don't want to be up too awful late (early morning meetings... bleh!).  I'll update what happens after I give it a shot.  If anyone else wants to give it a try though, feel free (although I would ask that you let us know what happens)!

[mjb203]

dstrawberrygirl wrote...

MrMooie wrote...

Question:

Can yall start new games? ( Didn't read all the post :x )

Sadly, while I can start a new game, I lose the From Ashes DLC extras, and I haven't gone so far as to check but I imagine all my DLC extra items (N7 weapons and other stuff like Reckoner armor) would be unavailable. I don't want a crippled game, I am half-way through my third playthrough and can't continue... plus I really do actually like multiplayer and was bouncing up and down with excitement at PAX about the prospect of playing as a Geth. 

Guess I'm just gonna have to be bitter, twisted and grumpy for a while longer!


Edit: and sorry, I tried your suggestion but it made no difference - the fact that two machines have failed on the same day for me indicates it's not a local issue

And this is a good explanation of why I don't want to start a new game either.  When we purchase something to get access to all these little extras, we want those little extras for every game dang it!!!

[xGoGix]

Hey, guys. Try to use FlyVPN program on free trial-mode.

[T1l]

xGoGix wrote...

Hey, guys. Try to use FlyVPN program on free trial-mode.

Does not work. This isn't an issue with EA Servers blocking our region/ISP.

[iNgUmA69]

T1l wrote...

xGoGix wrote...

Hey, guys. Try to use FlyVPN program on free trial-mode.

Does not work. This isn't an issue with EA Servers blocking our region/ISP.

^ That... Other users can log in Origin from our computers and their ME3 is just fine, therefore it looks unlikely that is an ISP issue...

When it happened to me I was hoping for a quick solution, something along the lines of "oh, something glitched on your EA/Origin profile, we've reset it and all is fine now".

Unfortunately reading some of the posts here of people that have been several weeks waiting for a solution doesn't really give me any confidence...

[iNgUmA69]

By the way, this is a really long shot but... Is any of you using the ME3 Datapad app?

[T1l]

iNgUmA69 wrote...

By the way, this is a really long shot but... Is any of you using the ME3 Datapad app?

Yeah, I am. I can log in to Origin, collect assets and deploy ships as usual. It doesn't seem to be related...

[Tuix]

Hmm the problem spreads, still no reply,
Additional info on my case : I dont have from ashes dlc.
I hope it will get fixed before I will be back from work.

Edit: and I am not using me3 datapad app.

Modifié par Tuix, 11 avril 2012 - 07:01 .

[iNgUmA69]

T1l wrote...

iNgUmA69 wrote...

By the way, this is a really long shot but... Is any of you using the ME3 Datapad app?

Yeah, I am. I can log in to Origin, collect assets and deploy ships as usual. It doesn't seem to be related...

Me too, but yesterday morning I had three or four hours where the app was not able to contact EA servers, although I could get the tweets via the app etc.

At that time (between 8AM and 12PM GMT more or less) I couldn't see any "complaints" about EA servers being down by anyone else.

Then in the evening when I went home I had this fault arise.

As I said, very long shot, and probably unrelated, but what we perceive as casualities are often related events on a system that we can't fully comprehend...

[Tuix]

Akrim_Drak wrote...

Update, I talked to the live chat guy(His name was Vinod) and he fixed the problem for me by apparently logging into origin for me. >.> Anyway if anyone contacts live support maybe ask them to ask for Vinod? Or ask them to find out what he did for me that made it work.

Did someone else try it?

[LT.INSTG8R]

iNgUmA69 wrote...

By the way, this is a really long shot but... Is any of you using the ME3 Datapad app?

Yes I am using the Datpad App. Also have all systems to 100%(Alot of good it's doing me now tho) It works fine tho. Stats show up fine in my profile here on the Forum.

[iNgUmA69]

Tuix wrote...

Akrim_Drak wrote...

Update, I talked to the live chat guy(His name was Vinod) and he fixed the problem for me by apparently logging into origin for me. >.> Anyway if anyone contacts live support maybe ask them to ask for Vinod? Or ask them to find out what he did for me that made it work.

Did someone else try it?

I can't because I'm at work... I'd love to though... This is the first post I see of someone who had the issue fixed...

[Wolfenrot]

I'm using datapad app. No problems with the app, but I can't play both multiplayer and singleplayer due to From Ashes saves.This is incredible. A devastating bug.

[Tuix]

I tried contacting tech support , wasnt easy... if some1 is interested in it- just read it. (Yes I know i shouldn't offer my password, but if this would help i'd do it since I dont use this /acc/pass/ in anything else and dont have many games on my orgin.
You are now ready to chat with Arun.
Arun:
Thanks for contacting EA Help! My name is Arun how may I help you?
you:
Hi
Arun:
Hello,
you:
I have the very same problem as posted in here http://social.biowar...7454/6#11280150
you:
its about not getting authorization on the new dlc
you:
one guy replied : Akrim_Drak wrote... Update, I talked to the live chat guy(His name was Vinod) and he fixed the problem for me by apparently logging into origin for me. >.> Anyway if anyone contacts live support maybe ask them to ask for Vinod? Or ask them to find out what he did for me that made it work.
you:
so I here I am tring
you:
To clarify: I am Pc user win7 , bought me3 digital edition via orgin, dont have from ashes ,
Arun:
Please try visit given below link :
Arun:
http://help.ea.com/a...bf3-kit-unlocks
you:
I am sorry but I dont see any direct connections to my problem ?
you:
is this right link ?
Arun:
Yes,
you:
but this is about BF 3 ? and kits unlocks ?
Arun:
May I know the name of the DLC which you are not able to see in your account ?
you:
s1.img.pl/v/1204/127047ssssss.jpg
you:
Mass Effect 3: Resurgence Pack
Arun:
To download the Resurgence Pack in Origin for Mass Effect 3 PC:
Arun:
1 Please login to Origin. Find Mass Effect 3 in your My Games list.
Arun:
2 Press the lowercase i , then click “Shop for Add-ons”
Arun:
3 As the Resurgence Pack is free of charge, click Buy Now to purchase the pack. Once purchased, it
Arun:
will appear in your DLC list.
Arun:
4 Click Ready To Download and the pack will download and install.
you:
I downloaded it
you:
its nice and dandy
you:
but after i launch the game
Desktop Sharing session requested by 'Arun'. Click here to initiate
Arun:
Please accept the desk top sharing option and show me your origin.
you:
in the front of main manu pops up a window with following info : Unable to authorize the listed DLC Please log in to the alliance network withthe account used to purchase the dlc resurgence multiplayer expansion
Desktop Sharing approval window shown
you:
well there could be a problem with this because I am at work
you:
i know its not really proffesional but I can share my Acc and password... just to get it done
Desktop Sharing session stopped by 'Arun'
Desktop Sharing session requested by 'Arun'. Click here to initiate
Desktop Sharing approval window shown
Arun:
Right click on the game icon click on the repair instillation option.
you:
tried it
you:
reinstalled whole game
you:
reinstaled dlc multiple times
you:
reinstalled origin with clearing caches
Arun:
Try deleting your OfflineCache file in the following way.
Arun:
1. In Origin, click the settings gear next to your username on the upper right side
Arun:
2. Select Settings from the dropdown
Arun:
3. Click on the ‘Browse Game Installers’ button. A window will appear with folders in it.
Arun:
4. Shut down Origin
Arun:
5. Then in the window, double click on the folder with your email address.
Arun:
6. Delete the file called ‘OfflineCache’
Arun:
7. Launch Origin again
Arun:
This should allow you to download and install the game.
Arun:

you:
Ok, didnt try this that way, I dont think it will help but unfortunatly cant verify it now (i am in work). Thank you for your time. Will be contacting tech support again soon I guess.

Doesn't really help...

Edit: I think its time to apologize for my English if it burns to eyes I try my best

Modifié par Tuix, 11 avril 2012 - 07:38 .

[T1l]

Tuix wrote...

[snip]

Tried what was suggested and it did absolutely nothing. I get the impression from the chat you posted the EA support guy you spoke to had no idea what you were talking about or how to fix the issue. I don't think the support from EA could have been any worse, to be honest.

[Tuix]

That was my point exactly... I dont think he was even reading my texts... or checking the links... and why the hell bf3 poped up (...you choose the name of the game and your platform at the start of the chat)

[Wolfenrot]

I've spoken with 3 EA game advisor. None of them have a clue of what happens to my game. They continue saying: reinstall it, reinstall it.

[VitarSM]

I've got this from my advisor:
#Uninstall ME3 and Origin using revo uninstaller.
# Delete ME3 and Origin folders.
# Delete your personal ME3 folder below Libraries\\Documents\\Bioware but make sure that you copy the files to another location (especially your savegames).
# Run regedit and serach for every registry entry which includes the component "mass", and delete these entries if there are related to ME3.
# Reboot the PC.
# Reinstall Origin, the update procedure should run automatically.
# And reinstall ME3 - as for Origin, let the automatic update procedure pass.
# Now you can start ME3 without DLC authorization error.
# At last, copy back your save games to the known folder.
Now i'm trying it.

[Tuix]

I tried this mayby not in the exact order but it didnt work, tell us if it worked for you

[mjb203]

iNgUmA69 wrote...

By the way, this is a really long shot but... Is any of you using the ME3 Datapad app?

I'm using the Datapad app as well.  It logs into Origin just fine and my galactic readiness on it is synched up with my BSN profile.

[VitarSM]

Hmmm it doesnt work, but i found solution by using FlyVPN.

[mjb203]

VitarSM wrote...

Hmmm it doesnt work, but i found solution by using FlyVPN.

Glad to hear you got yours to work VitarSM! Although you were always able to play MP right? Your problem was just not being able to play SP? (please correct me if I'm wrong!)

[Tuix]

FlyVPN is it enought for it if you launch it only for trial ? What after the trial ends?