154 réponses à ce sujet

[Alexraptor1]

Took the opportunity and bought the comic... But ONLY because I wanted to read the entire comic as i have the CE and hate being stuck with part of a story.

That said, the Mk I version is comparable to a Mk X avenger, but much more accurate... and heavy to the extreme!
Fun to use though, being able to hit targets with pinpoint accuracy on full auto.
Just wish i could upgrade it through the spectre packs or something.

[saxybeast418]

Judicas187 wrote...

At the moment i'm waiting 2-3 hours to see if the packs show up, if they do i'll redeem my other 7, if they don't, i'll be contacting my credit card company and having the charges reversed (dark horse won't be happy but false advertising is false advertising).

saxybeast418 : others have redeemed the code more then once and had their collector assault rifle upgraded, so it's definitely not a one use per promotion thing.

Thank you, that is reassuring! I don't want to have to fight and get the charges reversed; I want my darn rifle!

Bioware, please respond! Nowhere on the promo page at http://www.darkhorse...fect-code-promo  was anything mentioned about a code limit! Seeing as how social.bioware.com permanently associated the codes with my account, is there any way that I (and others in my situation) could get our collector rifle packs?

[Final Marauder]

If any bought enough packs to get this level 10, I will be amazed. That being said, the sensible ones who didn't waste money should be able to upgrade it in game.

[saxybeast418]

Final Marauder wrote...

If any bought enough packs to get this level 10, I will be amazed. That being said, the sensible ones who didn't waste money should be able to upgrade it in game.

I completely agree with you: people, especially people who have a code for the first level of the rifle, should be able to get it in random pack drops.

It sounds like Judicas187 did just that. I myself got 8 (I already had 1 from the Art Book), and I would have gotten 9, but I forgot to complete my last purchase.

From my problems redeeming the first 3, it might be just as well that I didn't spend more money, as I'm getting more and more worried that I did something even stupider than I originally though. I knew that I was essentially paying $56 to get an in-game rifle. I knew that was insane. I didn't think I was flushing almost $50 of that down the toilet.

I don't think I missed anything. Nowhere on the promo page did it mention any limit or caveat to getting multiple codes. If I did make a mistake... perhaps I deserve it, if I was stupid enough to waste that money on a silly virtual weapon. 

I mean, do I really deserve to lose $50 dollars for failing to read the fine print that doesn't exist?




Edit: weird format problem

Modifié par saxybeast418, 23 mars 2012 - 12:49 .

[Judicas187]

I brought enough to make it level 10, have only used 3 codes so far though because of the reasons previously stated. The promotion specifically says if you have more then one code, you can upgrade. I hope it automatically gets fixed as I don't want to have to fight to reverse the charges either.

BTW: I'm the Adam Thornton posting in the comments section of that darkhose blog (http://www.darkhorse...fect-code-promo) The info I posted was direct from dark horse.

Modifié par Judicas187, 23 mars 2012 - 12:51 .

[Judicas187]

anyone else had any luck contacting support or getting the packs to show up?

[saxybeast418]

Judicas187, I would recommend that you go to the tech support forums and reply to the thread about this issue. I think there are only two posts, so the more attention we can get the better.

I posted a thread on the Xbox 360 tech support board. I also PM'd a couple of the mods, and emailed EA support (as the chat support folk are completely clueless on this problem).

I'll post here as soon as I hear anything.

[Judicas187]

just replied to your post in tech support, i just finished talking to ea support and they told me to contact bioware but haven't given me a way to do so.

[saxybeast418]

Yeah, that sounds like EA tech support >_<

EA desperately needs a support staff dedicated to Bioware games. It's like they hid EA behind a wall that has a very tenuous grasp on the English language.

[Kennible]

felt like a rip off

[BTCentral]

Well, this seems fun for soloing Bronze, no idea if it'll work in Silver or not and am not even going to attempt to use it on Gold.

I mainly just got it to try to have at least one level of each gun though, so I'm happy.

saxybeast418 wrote...

It's like they hid EA behind a wall that has a very tenuous grasp on the English language.

That would be because the majority of EA support staff you would speak to on the likes of live chat are not English.

I have dealt with a few English EA support staff in the past though.

Modifié par BTCentral, 23 mars 2012 - 03:28 .

[TigerShinobi]

Well it's been 5 hours exactly now since, they still haven't showed up. Sigh.....

[JaimasOfRaxis]

I got mine just an hour ago. It's like a beefier Avenger. If it had a better DPS and/or was upgradable, it'd be a favorite of mine.

I pray to god they make it so you can upgrade it in packs.

[BTCentral]

JaimasOfRaxis wrote...

I got mine just an hour ago. It's like a beefier Avenger. If it had a better DPS and/or was upgradable, it'd be a favorite of mine.

That was exactly what I thought, a rather more heavy, slightly more powerful (definately more accurate) Avenger.

I have not properly tried it on the PC as a level 19 soldier yet (I tend to play Infiltrator, I suppose I should get it to 20 for good measure), but on my brand new level 1 soldier playing Bronze on the 360, it certianly worked just fine - decent clip size, reasonable damage, had some fun.

[N7 Banshee Bait]

I almost solo'd bronze with the Collector Rifle, Rail AMP III & my Quarian Infiltrator. But they put the last thing I needed to power up right in the open field in the middle of Firebase Dagger. I had a Phantom, an Atlas, a bunch of Engineers, multiple turrets and a crap load of assault troopers that just kept coming & coming. My poor Quarian put up a good fight but never stood a chance. I managed to power it up but there was no way to run out of the corner. I got mowed down instantly & no more medigel left.

Modifié par Steelgrave, 23 mars 2012 - 10:05 .

[saxybeast418]

If anyone has redeemed multiple promo codes but not recieved the expected number of packs, I would ask that you post in the applicable topics:

First, the topic on the mulitplayer general discussion (PC and 360):

http://social.biowar.../index/10497310


The corresponding topic in the "PC Technical Support Thread:"
http://social.biowar.../index/10475580


The corresponding topic in the "XBox 360 Technical Support Thred:"

http://social.biowar.../index/10483662

To PS3 owners: sorry, you are unable to get this item on your platform due to problems on Sony's end.

Let's see if we can get noticed so that we can get this issue fixed!

[Thargorichiban]

I've just been on the phone with EA support myself. They said at the moment they cannot help me. The guy didn't even know the Collector Rifle existed.

He said that they might help if enough people keep asking and come up with a fix. He said try calling every week to EA support and to also e-mail for help at contact@bioware.com.

*sighs* Wish this had gone a bit more smoothly.

[Judicas187]

This is the response from Dark Horse Digital

Thanks for emailing us. The DLC codes only stack if they are from different promotions. For example, a code from the Barnes&Noble Promo would stack with a code from Dark Horse Invasion Promo. 2 codes from the Dark Horse Invasion Promo would not stack with each other though.

Dark Horse only had 2 promos - 1 for purchasing the Mass Effect: Invasion series, and 1 for purchasing the Art of Mass Effect Universe.

After ensuring that all your codes came from separate promotions, if you are still encountering issues with the redemption, I would encourage you to contact BioWare directly: http://social.bioware.com

I hope this information helps.

Thanks again,

Amber
Dark Horse Digital
digital.service@darkhorse.com
If you enjoy Dark Horse Digital Comics, our app, or appreciate our customer service, please let us know by rating us over on iTunes.

ABSOLUTELY unacceptable to me, i'll be contacting my credit card company asap.

[Kulpy]

The collecter rifle, particle rifle, is now for multiplayer or just campaign?

[saxybeast418]

Kulpy wrote...

The collecter rifle, particle rifle, is now for multiplayer or just campaign?

For this particular promotion, this is only about multiplayer.

[Thargorichiban]

Judicas187 wrote...

This is the response from Dark Horse Digital

Thanks for emailing us. The DLC codes only stack if they are from different promotions. For example, a code from the Barnes&Noble Promo would stack with a code from Dark Horse Invasion Promo. 2 codes from the Dark Horse Invasion Promo would not stack with each other though.

Dark Horse only had 2 promos - 1 for purchasing the Mass Effect: Invasion series, and 1 for purchasing the Art of Mass Effect Universe.

After ensuring that all your codes came from separate promotions, if you are still encountering issues with the redemption, I would encourage you to contact BioWare directly: http://social.bioware.com

I hope this information helps.

Thanks again,

Amber
Dark Horse Digital
digital.service@darkhorse.com
If you enjoy Dark Horse Digital Comics, our app, or appreciate our customer service, please let us know by rating us over on iTunes.

ABSOLUTELY unacceptable to me, i'll be contacting my credit card company asap.

Wow... They should have stated this in the actual description!

Not after the purchase. This is a big blunder. Saying after the fact doesn't change that they promised these items.

[TigerShinobi]

Yes I've contacted Bioware and they said they're looking it, but if it doesn't work, I'm going to contact my CC company too since this was not stated in the actual description and chargeback the codes that didn't work.

[saxybeast418]

TigerShinobi wrote...

Yes I've contacted Bioware and they said they're looking it, but if it doesn't work, I'm going to contact my CC company too since this was not stated in the actual description and chargeback the codes that didn't work.

There's no need to do that. Simply call Dark Horse Digital. For me, a 2 minute phone call got every single one of my extraneous purchases refunded, no hassle or anything!

Dark Horse, you guys are awesome!

[TigerShinobi]

ah kk well I'm gonna wait to hear from Bioware. If not then I'll call Dark Horse.

[N7 Banshee Bait]

Thargorichiban wrote...

He said that they might help if enough people keep asking and come up with a fix.

I've come up with an easy fix. Just give everybody Collector Rifle X right from the start & skip all this stupid bull****.