724 réponses à ce sujet

[Duranndal]

Jayhawkaholic2 wrote...

Greatest fan base in gaming! LOL, nope bunch of whiners.

You realize you're whining about the whiners, right?

[Dresden867]

Keep at it, Jarrett. We appreciate the feedback.

[LegendaryBlade]

Jarrett Lee wrote...



Actually they should be able to help, and I'm sorry if they can't right now. It may take until tomorrow (probably) but I'll talk to the CE team and give them the right info to help people out. Sorry to those having trouble - this event was a first fr Edmonton team do there are some kink to work out...

Thanks Mr. Lee, i'll wait until tomorrow and contact support again. I hope you don't mind if I drop this post in the chat if they redirect me to the forums again though.

In the meantime, I may just play some Dragonage: Origins or ME1

[Duranndal]

Jarrett Lee wrote...



Actually they should be able to help, and I'm sorry if they can't right now. It may take until tomorrow (probably) but I'll talk to the CE team and give them the right info to help people out. Sorry to those having trouble - this event was a first fr Edmonton team do there are some kink to work out...

Thanks for being a bro.  

[Johnny Zhou]

Where is my commendation pack? And how can I get it back???

[blackstep]

LegendaryBlade wrote...

EA Support just told me to wait another five hours and I should 'receive it automatically'.

My ass

lol, in my chat session, they're still trying to help me... 40 mins now

[Iamcorrupt]

DragonRageGT wrote...

Its already past 9pm on the Pacific Coast right?

I got no Commendation pack yet... Where is it? I played well over 500 matches against Reapas on Silver and Gold during the tournament and I have Feedback ON.

And the shotgun I got on victory pack is not showing on char weapons screen... blergh

No commendation pack for me either, btw you realize your "well over 500" matches would be pretty much impossible right? that works out to like 166ish hours of gameplay time in a span of 72 hours...Just sayin

[CorwynnMaelstrom]

 Must be running later than expected because I still don't have a commendation pack.

[Jarrett Lee]

Yeah it sounds like customer service aren't prepped. Guys, sorry for the hassle...tomorrow we'll work with Evil Chis to get you fixed up.

[Mad Steve]

Iamcorrupt wrote...

No commendation pack for me either, btw you realize your "well over 500" matches would be pretty much impossible right? that works out to like 166ish hours of gameplay time in a span of 72 hours...Just sayin

He was obviously playing on three different systems at the same time.

[llandwynwyn]

Jarrett Lee wrote...



Actually they should be
able to help, and I'm sorry if they can't right now. It may take until
tomorrow (probably) but I'll talk to the CE team and give them the right
info to help people out. Sorry to those having trouble - this event was
a first fr Edmonton team do there are some kink to work out...

I tried to explain the problem and the EA guy told me to reinstall the game. lol

Thank you, anyway.

Iamcorrupt wrote...
No commendation pack for me either, btw you realize your "well over 500" matches would be pretty much impossible right? that works out to like 166ish hours of gameplay time in a span of 72 hours...Just sayin

He is probably exaggerating.

[Tazzelrik]

I see that I was not the only one who had this problem.
Received the Victory Pack but not the Commendation Pack.

I had Data tracking on too as it was the default setting.

Would contacting EA Support be the best way to solve this situation?

As I haven't seen any positive posts from that.

[DragonRageGT]

I will repeat this because it is really weird. Nothing that came in my Victory Pack is actually computed to my account. Not the weapon, not the consumables, nothing! (at least that one was showing when I ran the game just a little while ago, unlike Commendation Pack)

[Hindomania]

Pulkit: Yes.
Pulkit: I apologize for the delay in response.
you: No problem.
Pulkit: Please wait for some time and you will get it .
Pulkit: If you need help with anything else, please feel free to contact us anytime!
Pulkit: Thank you for contacting EA!

Have a nice day!

Bye and take care .

Real nice EA, real nice.

[DragonRageGT]

Iamcorrupt wrote...

DragonRageGT wrote...

Its already past 9pm on the Pacific Coast right?

I got no Commendation pack yet... Where is it? I played well over 500 matches against Reapas on Silver and Gold during the tournament and I have Feedback ON.

And the shotgun I got on victory pack is not showing on char weapons screen... blergh

No commendation pack for me either, btw you realize your "well over 500" matches would be pretty much impossible right? that works out to like 166ish hours of gameplay time in a span of 72 hours...Just sayin

Yeah, a little exageration... I did play it non-stop though. At some 21-27 mins per match. I sleep very little and I have an ugly wife. I can play all I want!  (And I have a kicking ass team, with some friends from BSN)

PS.: The part about my wife... that was a joke (she does not read English but with google translator around, I better make that perfectly clear. =)

Modifié par DragonRageGT, 21 mars 2012 - 04:36 .

[Dresden867]

DragonRageGT wrote...

Yeah, a little exageration... I did play it non-stop though. At some 21-27 mins per match. I sleep very little and I have an ugly wife. I can play all I want!  (And I have a kicking ass team, with some friends from BSN)

... and for a modest fee, we won't point out this thread to the wife! /grin

[Alchera7]

I have yet to receive my Commendation pack as well. Completed 3 Silver Reaper extractions this weekend.

Hopefully it's just taking a bit longer than expected and we'll all receive them by tomorrow.

[MobileBovine]

you know the deal. no commendation pack. beat silver at least once with feedback turned on. seems like the prudent thing to do is add my name to this thread. sigh. thanks for the update, though. I hope this all gets worked out by the morning.

[blackstep]

Mahendra: Bioware is already started to activate these packs on players account and you will also get this activated on your game soon.
Mahendra: Therefore please be patience and wait for some more time so that you will get these packs soon on your account and thank you for patience.

[Alchera7]

Mad Steve wrote...

To those wondering about the online feedback thing, it turns out that yes, you do need it enabled. My complaint? It wasn't listed here:

http://blog.bioware....ration-goliath/

Nor was it listed in-game or anywhere else I looked, save for this help article I found on the EA customer service site:

https://help.ea.com/...eration-goliath

Perhaps it was mentioned elsewhere, maybe even on this forum, but I assumed that reading the actual blog would provide me with the necessary information I needed. Guess not. Honestly, again, I'm not surprised.

WOW are you kidding me?! Why wasn't this stated on the official Bioware post about this event? I had this option set to off because generally I don't like data tracking features left on my computer. And in the description only says it helps fix bugs.

I think Bioware owes us an apology and should at least give everyone a commendation pack in compensation.

[Raif89]

Same deal as the others, no commendation pack though others from the squad i run with have received theirs.

[Jarrett Lee]

Guys, I don't think customer service is prepped properly if they aren't granting you the packs. Stay tuned for tomorrow am, we'll investigate. Ultimately you will get your pack, but maybe not tonight.

[Xhal]

Another bioware fail, I had a feeling this would happen and yet again they screw up and we don't get what we were supposed to.

[alklein35]

edgar131 wrote...

Masood:
Thanks for contacting EA Help! My name is Masood how may I help you?
you:
Hello, my name is Brian and I participated in the Operation: Goliath event in ME3 this past weekend
you:
however I didn't receive my commendation pack that I was supposed to receive as a reward.
Masood:
Brian this is indeed upsetting. I'll do my best to cheer you up.
Masood:
Which platform (Xbox 360, PC, PS3) are you playing the game on?
you:
PC
Masood:
Which operating system (Windows XP, Windows 7 etc.) do you have on your computer?
you:
Win 7
Masood:
Have you made any changes to your computer recently?
you:
no...
you:
how is this relevant?
Masood:
Just asking for further info.
Masood:
Brian as per the current information it will take a little longer to get the Commendation Packs to Customers. They will start to be activated at 5pm PST and will have all been activated by 9pm PST.

you:
its past 9pm PST
Masood:
You can refer this link to customer : http://social.biowar...10342522-1.html
you:
and I still haven't received it
Masood:
To get your rewards, you will need to restart Mass Effect 3 and then re-enter multiplayer. Once you have, visit the store and get your free pack or packs.
you:
I did
Masood:
Please read my above message.
you:
I have read that forum thread numerous times
Masood:
Then in this case, I'd suggest you to please wait for few more hours. We couldn't do anything more than that.
you:
that is not very helpful
Masood:
I can understand your anxiousness with this. Had I been in your place, I would have felt the same. I'll do my best to figure out a solution for you.
Masood:
But unfortunately we don't have any more updates from our Studio.
Masood:
Thank you for contacting EA. Is there anything else I can help you with today?
you:
no...
Your chat transcript will be sent to ------ at the end of your chat session.
Masood:
If you need help with anything else, please feel free to contact us anytime!

Wow I'm in chat with EA right now, and many of the things they're telling me are word-for-word identical to what you were told. Except I'm speaking with "Biswajeet". Who I'm sure is also Masood, or EA is even worse than I thought

[jazzking2001]

360 and PC owners STOP CRYING
at least you guys GOT SOMETHING
ps3 owners, like me, were left to dry with nothing