885 réponses à ce sujet

[Kabraxal]

Went through chat, even though the person was helpful, I still can't access my pack despite my profile clearly having it showing as registered content. I would really like my commenation pack bioware... please....

[bunkeredsphinx]

My Cases
StatusCaseUpdatedProductopen0347042303/28/2012Mass Effect 3Notes (3) Close operation goliath
ContactYou: still not had my packs from this weekend, my friends and i all completed the challenge together more then once, they all have received the packs but i am still waiting for my downloads.

03/27/12 at 10:48 AMAdvisor: Hello
Thank you for contacting Electronic Arts Customer Support regarding FIFA Ultimate Team.

I apologize for any inconvenience and for any delay in my response. We do not have the ability to add your losses (players/coins) to your account directly and hence this request has to go through our Studio. Before I can refer your issue there, please provide the following information to suffice our investigation. Once we are able to forward this issue to our Studio, they will follow up on this issue.

- FUT Team name:
- Gamertag ID:
- EA account e-mail ID linked to your Gamertag ID:
- Console:
- Type of request (Compromised account, failed auction, failed reward, failed purchase):
- Number of Players/packs missing and their total cost in coins:
- Any additional coins were lost from your account:

We look forward to your reply.

With this information we should be able to investigate and assist you further with the issue. We appreciate your patience.

Regards,

Sandeep
Electronic Arts - World Wide Customer Experience

03/27/12 at 08:58 PMYou: why have you answered about fifa the question is nothing to do with fifa i do not own fifa.
if you do not wish to answer my question just say and i will let you know where you can send my money back for the game. mass effect 3

[xraytec]

Well I played all weekend during Goliath and got nothing! And customer support told me to ask here why I got NOTHING??

[DarkDoz]

Operation Goliath
Squad Goal: Successful extraction from a Reaper-held zone at a Silver threat level or higher.
Squad Unlock: Your squad will be granted a Commendation Pack.

1. My Squad won 2 Silver maps and I have not received my Commendation Pack to date 4/11/2012

[Rhennessa]

I still haven't gotten my reward from this pack for completing gold missions that weekend, with all the 'send data' info turned on =/

[Xero M XTC]

I still haven't gotten my reward from this pack for not participating due to the lack of xbox live... free pack ?? hahahaha. ¬_¬.

[dzs Angel]

Rhennessa wrote...

I still haven't gotten my reward from this pack for completing gold missions that weekend, with all the 'send data' info turned on =/

Because you had to play a silver challenge to receive your reward

[Rhennessa]

dzs Angel wrote...

Rhennessa wrote...

I still haven't gotten my reward from this pack for completing gold missions that weekend, with all the 'send data' info turned on =/

Because you had to play a silver challenge to receive your reward

Had beaten one of those as well, but if I recall, the challenge was to beat a silver OR gold that weekend. Last notice I got from contacting support over it was that BW was still sorting through the exploiter nonsense for that weekend, but I think that's gone and done with @.@

[dzs Angel]

Rhennessa wrote...

dzs Angel wrote...

Rhennessa wrote...

I still haven't gotten my reward from this pack for completing gold missions that weekend, with all the 'send data' info turned on =/

Because you had to play a silver challenge to receive your reward

Had beaten one of those as well, but if I recall, the challenge was to beat a silver OR gold that weekend. Last notice I got from contacting support over it was that BW was still sorting through the exploiter nonsense for that weekend, but I think that's gone and done with @.@

 Trust me,it´s been a silver challenge.It ´s been one of two challenges I tried. But the stuff ain´t worth it anyway. Try Premium Specter Packs. The new Krysae Sniper Rifle is perfect,like the Stryker Assault Rifle.

[Rhennessa]

dzs Angel wrote...

Rhennessa wrote...

dzs Angel wrote...

Rhennessa wrote...

I still haven't gotten my reward from this pack for completing gold missions that weekend, with all the 'send data' info turned on =/

Because you had to play a silver challenge to receive your reward

Had beaten one of those as well, but if I recall, the challenge was to beat a silver OR gold that weekend. Last notice I got from contacting support over it was that BW was still sorting through the exploiter nonsense for that weekend, but I think that's gone and done with @.@

 Trust me,it´s been a silver challenge.It ´s been one of two challenges I tried. But the stuff ain´t worth it anyway. Try Premium Specter Packs. The new Krysae Sniper Rifle is perfect,like the Stryker Assault Rifle.

Found the original post 

Any player who is part of a squad that beats the Reaper faction on Silver difficulty or better will unlock one Commendation Pack. 

So I guess I just need to take this up with support.