58 réponses à ce sujet

[mikehammer92]

 Obviously I'm not the first person to have this issue, but EA led me here and told me to report the issue (so here I am.)

After having successfuly completed two matches on Silver facing Reapers with Full Extraction, I have not received a commendation pack. All my online settings were set to on, so that's not the problem and I'm obviously playing on the XBox 360 or I wouldn't be reporting in here. I'm assuming that the issue isn't with me, but EA/Bioware systems. 

EDIT: According to a thread (x) in the Multiplayer discussion, the commendation packs are being distributed between 5:00PM and 9:00PM, so if at 9:00 PM I don't have a pack, I'll be back to raise a little hell.

EDIT 2.0: As it was noted, I received my pack between the hours of 5:00 PM and 9:00 PM (PST) and received the N7 Hurricane I.

Modifié par mikehammer92, 21 mars 2012 - 02:59 .

[Jzargo]

I haven't gotten mine either and I'm also pissed all I got for the victory pack was a scimitar upgrade and pistol damage upgrade mod.

[Sonofjohn]

I didn't receive mine either. And victory pack was a rifle and a shotty mod.

[RobotJones101]

Hi, I also made sure to complete the challenge, but I have not received the commendation pack either. I did receive the victory pack.

[Envious7]

Same here, got the "victory pack", not much there...but didn't get the commendation pack.

[Tybalt2000]

I also have not received my commendation pack. All I got in the victory pack was the Incisor sniper rifle. Worst rifle ever...

[Candy Pumpkin]

I too didn't receive the commendation pack, and I made sure I did at least one silver level mission against the Reapers with a full extraction.

Edit: Restarted game and it was there.

Modifié par Candy Pumpkin, 21 mars 2012 - 02:26 .

[mikehammer92]

As it was noted, I received my pack between the hours of 5:00 PM and 9:00 PM (PST).

[htfhandyhtf]

i didn't get mine either restarted my game still didn't get it

[nightmann1]

I also completed the challenge multiple times and did not receive a commendation pack

[htfhandyhtf]

is there anything we can do about this?

[TheProfessor234]

Hopefully they can start a thread or something for people who didn't receive one by tomorrow night. Then they can scan your account to see if you completed the goal / have a N7 weapon.

Try your best to contact someone, in a polite manner, this week, since that's how long the packs are going to last.

[Th3Loonatic]

I too have not received my commendation pack. I did receive Victory pack.

[Paul Sedgmore]

Th3Loonatic wrote...

I too have not received my commendation pack. I did receive Victory pack.

Do you have gameplay feedback enabled? if not this would be why as that is how they track who completed Reaper extractions on Silver or above

[TheBlackMageM66]

My friend and I are having the same issue. Spent an hour with tech support and still havne't gotten it.

[JustinSaneV2]

Do you have the "report gameplay feedback to BioWare" option in the Options menu turned on? That was a requirement to receive the packs...

[zebrasectomy]

I failed to receive commendation packs for either of the community events. The first time I thought maybe I screwed something up, but I am 100% sure that I promoted two characters after the announcement last Friday. Feedback is on, I checked both times.

Has anyone heard any feedback from Bioware on this? If this is going to be an ongoing thing I'm done with the multiplayer.

[leeocp]

Waiting for update. 7:30Pm

Modifié par leeocp, 04 avril 2012 - 10:25 .

[A Huge Surprise]

Who do we talk to about this? Is there a support email we can contact to let them know we haven't got anything? I don't want to spam forums just to get noticed. I worked hard to get both toons promoted on Saturday gmt time midday. I have no reason not to get it. Yes I turned on feedback etc etc. everything they said I did correctly.

[booninja]

I have yet to get any commendation pack and I fulfilled all requirements! I been waiting and waiting and waiting....where can i email someone?

[A Huge Surprise]

You should go to bioware support follow the links to get into a live chat with an EA customer service person. I spoke to them and they said that I had a commendation pack linked to my account but when I logged in and went to the store there was nothing there. A guy said he'd resend me a pack and it would arrive in a couple of hours. It's been 5 hours and nothing yet. I might have to chat to them again. Perhaps there is a bug for some people where it doesn't appear in the store yet exists on the account?

[SashaShep]

Have not recieved my commendation pack yet. Already claimed victory pack.


EDIT: Tried to get ahold of someone in tech support... yeah they are about as helpful as a priest in a brothel, and slower than molassis in january. *sigh*

EDIT, Prt 2: Rep told me 24 to 48 hours.. so we shall see.

Modifié par SashaShep, 04 avril 2012 - 05:32 .

[White Lama]

Same here, completed both the challenge of a full Silver Reaper Extracion, didn't get anything.
Now I've completed the challenge to promote two characters (did it as soon as the challenge popped up) and I've recieved nothing.

[YakFace]

No victory and no commendation pack for me also, still waiting...

[Sp33dy89]

Same here