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Game consistently crashes at the end of a multiplayer match


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5 réponses à ce sujet

#1
BrokenReel

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I am having an issue where mass effect 3 will crash right at the end of a mission. This happens for about half of my matches. As a result, I fail to gain any xp or credits for any of said crashed matches, which is rather frustrating when you've completed the whole match. 

#2
HeavenStar

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This is also a problem for me as well. Is there anyone who can perhaps help or point to where I should go to for help? I don't seem to be getting satisfactory response anywhere.

#3
ldreg

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for me it crashes then I get bluescreen near the end of the match

#4
HeavenStar

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I discovered a part of my problem now. Went to EA live chat support and was told to go to http://canyourunit.com to check whether my computer meets the requirement for ME3 or not. Turns out my video card is too low, even though the single player works fine. The support person told me MP requires higher spec than SP.

Anyone who has the same problem and haven't checked should definitely give it a try

http://canyourunit.com

It may not be much help, but I'll just post it here so anyone who have the same problem as me can at least check whether this is actually a problem or not.

Otherwise, go talk to EA support livechat

https://help.ea.com/connect-with-us

They're alright. It took only a few minutes wait for me to get to talk to them. So give it a try if you can't seem to solve a problem.

#5
ldreg

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thx for the help, but its just that after the resurgence dlc my game it always get crash/bluescreen. But I think I will get a new graphic card, any know about a good geforce graphic card with good price? Was supposed to get a new anyway soon

#6
Valorefane Dragonwinter

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Copy/pasted from another thread:

Was three seconds from extraction and my game crashed.   Like, a hard crash.  I've had several disconnects (not every time, though) but this one REALLY kinda torqued me because I basically carried the whole team and now get ZERO XP and ZERO creds for it.

My first thought was to talk to EA customer support online, which I did.  The CSR told me (in semi-broken English) to come here since the support team can't adjust rewards... :huh:

Here's a copy of the error log:

Faulting application name: MassEffect3.exe, version: 1.2.5427.16, time stamp: 0x4f70863b
Faulting module name: MassEffect3.exe, version: 1.2.5427.16, time stamp: 0x4f70863b
Exception code: 0xc0000005
Fault offset: 0x006221df
Faulting process id: 0x778
Faulting application start time: 0x01cd1b3d0f4b2efb
Faulting application path: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Faulting module path: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Report Id: b52891d1-875f-11e1-b324-001676d09cd1

Log Name:      Application
Source:        Application Error
Date:          4/15/2012 8:01:33 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      classic
User:          [redacted]
Computer:      [redacted]
Description:
Faulting application name: MassEffect3.exe, version: 1.2.5427.16, time stamp: 0x4f70863b
Faulting module name: MassEffect3.exe, version: 1.2.5427.16, time stamp: 0x4f70863b
Exception code: 0xc0000005
Fault offset: 0x006221df
Faulting process id: 0x778
Faulting application start time: 0x01cd1b3d0f4b2efb
Faulting application path: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Faulting module path: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Report Id: b52891d1-875f-11e1-b324-001676d09cd1

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-04-16T01:01:33.000000000Z" />
    <EventRecordID>11611</EventRecordID>
    <Channel>Application</Channel>
    <Computer>[redacted]</Computer>
    <Security />
  </System>
  <EventData>
    <Data>MassEffect3.exe</Data>
    <Data>1.2.5427.16</Data>
    <Data>4f70863b</Data>
    <Data>MassEffect3.exe</Data>
    <Data>1.2.5427.16</Data>
    <Data>4f70863b</Data>
    <Data>c0000005</Data>
    <Data>006221df</Data>
    <Data>778</Data>
    <Data>01cd1b3d0f4b2efb</Data>
    <Data>C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe</Data>
    <Data>C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe</Data>
    <Data>b52891d1-875f-11e1-b324-001676d09cd1</Data>
  </EventData>
</Event>

Modifié par Valorefane Dragonwinter, 16 avril 2012 - 01:31 .