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BioWare Co-Founder Ray Muzyka to Mass Effect players


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#651
Starscream723

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Thorn Harvestar wrote...

This is the type of message from Bioware that I was hoping for. It shows that they WILL address the ending...


Not necessarily. Only if you assume he's telling the truth.

(http://social.biowar...index/1988326/1[/u]]http://social.bioware.com/forum/1/topic/13/index/1988326/1)

(still waiting for my opportunity to win "awesome prizes and great BioWare collectibles", btw)

Modifié par Starscream723, 21 mars 2012 - 06:03 .


#652
ckostovny

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I like how he mentions the number of perfect scores in reviews, because those companies are all perfectly objective and they know their printed reviews have no effect on future business relations with the developer and publisher of a game.

#653
Swisspease

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Steppzor wrote...

Sc2mashimaro wrote...

That the newest attempt to let fans know what the team at Bioware is thinking and what direction they are moving in is met with unwarranted amounts of cynicism no longer surprises me. I know there are other reasonable people here, reading and not responding who want endgame content to be released, so on their behalf and my own: thank you, Ray Muzyka, for your thoughtful reply.

It is always hard to have any aspect of your creative work torn down by criticism and I think it speaks highly of you and your team that you are swallowing your pride and accepting that criticism. The more feedback I hear from you, the more confident I become that you will make a good-faith effort to address the problems we have with the endings. I think almost all of the "Retake Mass Effect" crowd would agree that, up until the ending, Mass Effect 3 *was* the most engaging, emotional, and powerful story-telling that Bioware has ever accomplished. I think we would agree that, sans the ending, Mass Effect 3 really was the best work you and your team have done. It is because of the excellence of that work that I am confident that in addressing the thematic and rhetorical inconsistencies of the ending the Mass Effect 3 team will be able to craft an ending worthy of the masterpiece that is the rest of the game.

To fellow BSNers, this is another obvious move towards Bioware accepting our perspective and even includes the promise that plans for content to address the ending are being drawn up AS WE SPEAK. This is good news and cannot be spun otherwise by any reasonable person. Keep on holding the line and know that our message is getting through. We will never get every single thing we want, but I honestly believe that Bioware intends to make a good-faith effort to resolve as many issues with the ending as they can. Be happy! This is good news! And, of course, keep on holding the line!


Well writen. I approve this message :)


I also approve.

Still Holding The Line

#654
Coder4Hire

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I know critics gave it good reviews, but I've had friends ask me what I think since they know I've played all three games (120+ hours); I tell them to skip it and buy something else.

Who cares what critics say, I haven't checked with them for years before buying a game.

#655
Neophoenix 78

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beserker7 wrote...
P.S. To Ray & Greg founders of Bioware... For this whole situation to even happen and the ending to be released as it was, should be a HUGE wake up call that some key members of the staff invloved in the end game final approval/writing are not in touch with the majority of players and do not appear to be able to disern quality or lack of, concerning various elements in your games. 


Yes. If it got to this point there is a major problem with the staff that created this thrown together ending. If this is supposed to truly be canon then we have an issue on hand. At this point it should not be, "Is staff member X upset about what people are saying about their art?" It should be, "Does staff member X belong on this staff after mutilating that ending." Instead of protecting the creative direction behind the issue at hand, howabout you protect that game that so many fans seem to care about

#656
beserker7

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beserker7 wrote...

NekOoNinja wrote...

Still dismissing the fact that most players don't like the finale, and blame it to "the most ardent fans".

Dear Bioware,
prior to ME 3's release, I added about 30 people form BSN to my XBL friendslist who were going to play the game. Additionally, ten others I met in different game, so lets make this 40 people.

NONE of them liked the ending. And some of them aren't even passionate fans! These who aren't just said "WTF is this sh*t" (literally) and went on playing something else out of disappointment.

Those who are indeed ardent fans of the franchise, were playing the more lighthearted multiplayer to make the bad taste go away, discussing it all over voice chat. And they were all echoing the same darn thing, every darn point.

The most painful thing: There's one of the probably greatest Mass Effect fans ever among them. Prior he was all excited, bought tons of merchandise, he was SO happy about ME3. Then the bomb dropped, he hasn't been the same ever since. His disappointment is undescribable.

So much for minority.



Please Bioware moderators, just send this one guys post to the doctors,Hudson, Walters, Gamble and the entire company. This is what honestly is happening. It is an honest majority of people who played and beat the game that find the lack of any choice, closure, meaning in the endings aweful and not in line with the other 2 games they loved.

The more serious the fan, the more serious the dissapointment. I think you should replay ME1 AND ME2. Think maybe you should stick to those ending formulas. Someone who played hundreds of hours of Shepard story might want to be the hero and live and see an epilogue of his choices. Some might want to blow it all up, which was the only real option we had, still want to see epilogue with squamates, planets, races war assets represented in final battle at least.

Honestly, within a week people here made flow charts showing how all you choices in ME3 could show up in end with different choice, getting a hero live, neutral live, renegade live or die based on completion, just like in Mass Effect 2. I don't see why the ME2 ending formula was thrown out in favor of one ending, three colors and a crappy unexplained Normandy flee battle crash scene. Thats not Mass Effect or art. 

Thanks to founder Ray for responding and giving some hope.

P.S. To Ray & Greg founders of Bioware... For this whole situation to even happen and the ending to be released as it was, should be a HUGE wake up call that some key members of the staff invloved in the end game final approval/writing are not in touch with the majority of players and do not appear to be able to disern quality or lack of, concerning various elements in your games. 



#657
Dragoonlordz

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Rockpopple wrote...

If they end up explaining the ending so that it makes sense, that'd be good enough for me.


That is what you will likely receive (remember the result of the negative feedback to Drago Age 2 doing the same).

You will get what you would of got even without the hyperbole and boycotts, personal attacks, filing complaints and spamming of phrases from some people. Feedback would of got you the same result if was polite and reasonable to begin with. That result is additional DLC to try to resolve your issues of lack of closure and lack of exposition plus knowing more about what happens during and after regarding companions and races, not replacement of core game content. 



#658
thebatmanreborn

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Dragoonlordz wrote...

Rockpopple wrote...

If they end up explaining the ending so that it makes sense, that'd be good enough for me.


That is what you will likely receive (remember the result of the negative feedback to Drago Age 2 doing the same).

You will get what you would of got even without the hyperbole and boycotts, personal attacks, filing complaints and spamming of phrases from some people. Feedback would of got you the same result if was polite and reasonable to begin with. That result is additional DLC to try to resolve your issues of lack of closure and lack of exposition plus knowing more about what happens during and after regarding companions and races, not replacement of core game content. 



This.  

#659
MaleQuariansFTW

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While I respect that they have to keep their own morality up and be positive, I feel disrespected for not accepting "their" ending and artistic view. This wasn't your ending to tell, this was our ending to experience alongside BioWare, to create with them. How can they say this was a story shaped by fans and then say it's their story? It makes me look back and examine everything they've ever said.

If you want to keep your loyal fans, don't make us seem like the bad guys for not accepting your ending. And while I get why you have to stay positive, screw the critic reviews. Are they paying your salary?

I'm staying civil and I want to give constructive feedback. But you have to meet us halfway, BioWare. The endings felt cheap and felt like a cop out as many others have said. Our decisions didn't factor in as you said they would, and the logic behind StarChild is erases all Mass Effect lore. How you ever thought the last 10 minutes would provide enough explanation is beyond me. What happened to the mass relays? What happened to my crew? Where are they? Why did they flee? Why did my Shepard just accept the StarChild's logic so easily? What does the rubble scene mean?

You need to answer these questions, among countless others. I hope good news waits in April.


Hold the line.

#660
Lianaar

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I liked what I read. I am glad they don't just wipe out the ending. I think I would have lost respect for a company that doesn't believe in their work. Providing more closure for those who seek it is one thing, which I can accept. But giving up something what you believe in would simply make the "new ending" a lie.

I hope they hear the people who appreciate them listening while maintaining a spine too. Like me.

#661
Leem_0001

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Nah, this is not going to help in my opinion. More explination can't fix what is broken here.

I sometimes wonder if they really do read these forums, coming out with this drivel.

#662
Halo Quea

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Rockpopple wrote...

If they end up explaining the ending so that it makes sense, that'd be good enough for me.


That's about the best we can hope for.  

#663
Jaron Oberyn

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Spot on man. Spot on. 


-Polite


Miekkas wrote...

I'm sorry, but I cannot bring myself to believe anthing you say right now with these continued PR tactics, Bioware. This is nothing more than yet another public relations attempt at trying to dismiss the issue that players have stated and outlined in the feedback thread and numerous others since day one of this debacle. You are continuing to accuse people who do not like the ending as a "vocal minority", citing critics as though their opinion is gospel and right no matter what, and completely misrepresenting what the players want.

1. Across the internet, I have not seen a single poll where more than 15% is happy with the endings. A massive majority in polls whether it be BSN's, IGN's (who vehemently critisized tha fans), Computer Gaming, etc have all resulted in over 80% stating that they are unhappy. In some cases, the percents are in the 90 percentile. That is not a vocal minority Bioware. These polls number in the tens of thousands as a sample size when regular polls usually only number a few thousand in sample size. At one point does it take you to realize that there are a lot of unhappy people over the ending?

2. Stop citing "professional" game review critics in some attempt to make it seem as though the fans do not have legitimate complaints. These types of media outlets, IGN especially, are infamous for taking payouts from companies for good reviews. The opinions of the players is what matters, not some paid critic. They are the ones who are the main direct source of your income, not critics.

3. You continue to simplify the issue by stating players are just looking for more closure and clarity. Take a look at the feedback thread that YOU made. The issues with this endings are a lot more complex that you are willing to publicly admit. Even the average gamer without a degree in literature can point out the glaring issues with the endings, but you publicly pretend that they don't exist because you don't want to admit that you messed up very badly. There are thousands of posts in the feedback thread alone, many building off of each other, that point out every single issue with the endings from illogical plotholes to violations of characters and themes to pointing out half truths you have told like having 16 different endings.

Stop insulting our intelligence, Bioware, or we will somply take our business to someone who does not take us for fools. Make an announce that addresses us with respect and as valued customers, not with dismissive, sterile public relations statements. Customers want empathy and to be treated as human beings. Heck, maybe they want to develop a friendly and first name basis with the developers. When you connect with your customers on a personal level, you are much more likely to retain their loyalty and hear you out before taking their business elsewhere. This is customer service 101 that even those who do not work in business know. Instead you are doing the exact opposite of this, and that is why people, including me, are inclined to believe anything you say until new endings are downloaded and meet the approval of the fanbase.

Hold the line, folks. Do not believe a single word they say until the new endings have been downloaded and meet the approval of the fanbase. Keep on the pressure.




#664
DigitalMaster37

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I will reply to an earlier challenge to my point of view.

For the record I totall disagree with your BSN's response to this. The childish entitled brat accusations appear to be right with every new thread that's created.

Again to me you all are entirely contradicting this whole "hold the line" movement. You held the line and your making progress. I'll put what you all look like in an example. Imagine we're in a war. We're holding the line... They take shot at us saying we're childish. We hold the line... They then open up some thread for us to give feedback and that's like them giving up some ground on the battlefield. We then say we're holding the line while also chanting "your not giving up ground, your trying to fool us!! Derp!!" then they respond via twitter, Facebook and so on...

Once again we claim they are trying to pull PR stunts while that battleground line is looking more and more in our favor... *sigh*

Then Ray gives this... And here we go... "it's bullsh**" "don't fall for it!!!, Holdz teh lyyyyneee!!!"

Ray just basically said that they are at the negotiation table to negotiate a truce with us, and the lot of you are far too blind to even see that.

I just dropped my "hold the line" flags, you guys are childish and entitled, I will not be associated with that.

Instead I appeal to the real fans of this game and franchise to hold out to April and like true soldiers wait to see if Bioware keeps their word and honor what they say. That's the adult thing to do. Sometimes I forget we share this space with babies too.

Modifié par Deltaboy37-1, 21 mars 2012 - 06:13 .


#665
Coder4Hire

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CL4PTP wrote...

Yeah, this doesn't sound like the answer any of us wanted to hear.

While providing some clarity to an ending that had none would be nice, what we really need are the REAL endings that the series deserved, and I don't get anything from this message that implies we will be getting that.



^ This.

But admit it, you want to hear the BS reason Joker was able to escape as much as I do.
The bit on the relays blowing up should be sweet as well.

I hope they just use this: http://www.abload.de.../jhtqyrqxxg.jpg. Just use it, someone has done the work for you ... just use it.

#666
vvEvilvKittenvv

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See if I created ME I wouldn't give a crap about high ratings from corperations.  I would want and prefer feedback from my consumers.  People who have been with the series.  Invested all this time and energy.. The fans who makes comics, fan fictions, ME crafts [crocheted biotics god anyone? ;)  http://retsnimel.dev...c-God-157728107  ]

I see more value in the fans than that.. but then again Bioware and EA are companies that at the end of the day and wanting the see the bottom dollar.  If it doesn't make alot fo sales, it's deemed a failure.

Stop pointing out all these sources citing game of the year crap because everything but the ending was a spectaular piece of art. [Mind you I did enjoy seeing the reapers up close and person.. but that was it.. lots of crappy BG images and lots of glitches and bugs].  All that does it annoy the already aggitated group of fans whom do not approve of the endings.

On that note.. the game for me is just one giant side mission to run around the galaxy.. scanning everything for assets and avoiding thereapers that come for you.. Yeah.. My second run thru the game was me.. being a witch renagade letting everyone fend for themselves when possible and sabotaging everything in site since i know it doesn't give me a better, conclusive ending that makes any damn sense.

On the whole.. the game was okay.. not worth having it preordered on my 25th birthday last year and waiting nearly 8 months for my birthday present... collectors edition me3... I don't even have fun replaying this game.. and I've replayed me1 and 2 nearly 40 times... 4 times each leading up to me3 launch..

When I say something like that... only if you know me.. it is really  saying something.. that I would rather go swimsuit shopping with my mother than replay this game.

#667
goodventure

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Faded-Myth wrote...

While I obviously have my own emotional opinions about some of the things he discusses that I don't necessarily agree with, this is about as close an apology as we're going to get. In the end, I'm grateful that Ray Muzyka responded. It's clear more than ever that this whole debacle hasn't gone unnoticed. If Muzyka is replying to the community, then it's as far up the chain as it's going to go.

There are a lot of things I like about this article, ultimately. For one, it proves that BioWare does, in ways that are going to be accepted in various emotions depending whom you ask, care about its fans. I've never really considered Mass Effect's ending to be a sign that BioWare's opinion of its core fans was negligible. Was it a mistake? YES. They couldn't have botched the ending harder if they tried. But I get the feeling that the developers honestly thought they were on to a good thing. Clearly, they missed the mark, and I would have liked a more open admission. But while the occasional promise of being heard was irritating, in itself it was proof we weren't being ignored. They did a really frustrating way of showing it. I get the impression though that it's been just as frustrating and difficult for them as it has been to us.

Is this the big admission of failure and promise of a whole new ending that would appease the majority of people who played this game that I would have liked? No. Is it acknowledgment that it's more than some small minority of loyal fans who are simply feeling uptight and entitled about getting their way? No. But I think if Ray Muzyka has been brought in to talk about things, it's clearly an important issue to them. BioWare isn't some bully standing behind a bigger one. They're a business doing what they can to address a passionate fanbase while protecting their image. If I was a developer, I'd probably be a little more open about my mistakes, but from BioWare I think this is pretty close.

Either way, April should be very interesting.

Thank you sir, I agree with every word.

It's not a promise to change the ending or what they plan to do with it. Like Ray said, we'll know in April, but the fact that he of all people is responding now has proved how serious this issue is.

Let's all hope for the best, but continue to be constructive about our criticisms. I don't like the destructive commentary either.

#668
Kulthar Drax

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I just wanted to say props to Erik Kain of Forbes for offering a good review of Muzyka's statement. I'm of two minds what to think about Muzyka's actual statement myself. But I will STILL be holding the line until the ending is changed/more added in and all the plotholes removed etc.

http://www.forbes.co...ending-sort-of/

I particularly like how he points out that "destructive commentary" isn't as bad as everyone makes it out to be.

Modifié par Kulthar Drax, 21 mars 2012 - 06:15 .


#669
MustacheManatee

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All the statements and PR nonsense mean nothing. It all boils down to this:
Fix the ending or I don't buy your products anymore. You have heard our arguments, and we have offered you logical reasons why it is a poor ending.
Actions speak louder than words, and my wallet remains closed. . . For now.

#670
mxfox408

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Until anything solid is announced take everything with a grain of salt. More damage control and PR. HOLD THE EFFEN LINE!!!!

#671
mebtru

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So if i understand correctly, they wont change the ending, our choices won't really affect the ending, but they will release dlcs that will explain the ending.

I don't know how to feel, i think i am returning my ME copy after all :(

#672
Dragoonlordz

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Lianaar wrote...

I liked what I read. I am glad they don't just wipe out the ending. I think I would have lost respect for a company that doesn't believe in their work. Providing more closure for those who seek it is one thing, which I can accept. But giving up something what you believe in would simply make the "new ending" a lie.

I hope they hear the people who appreciate them listening while maintaining a spine too. Like me.


I feel the same way as yourself. I am glad they won't compromise their hard work and integrity for the pupose of metagaming or popular opinion. But at the same time provide additional content to help resolve the closure and expostion that others felt was lacking.

#673
Mox Ruuga

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I think they have noticed that the media narrative about ME3 has become about the fans hating the ending, instead of, say, people raving about some gameplay feature or the other. In other words, a negative "framing".

Dunno if its affecting sales per say, but it is not a place where any company wants to be wrt their hot new flagship product. And this is the second game this happens for BW in a row, after the DA2 storm.

It is baffling to think that they honestly thought the endings they wrote would be in any way acceptable to the longtime fans... It seems they've gotten a bit out of touch with the fandom, but what's done is done.

Will be interesting to see what comes in April...

#674
Kroepoek

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Bioware talks a lot, and I'm not buying it. Too much PR sandwich eating tribe. Provide actions with your words, then you will have my attention.

Or should I start speculating...

#675
xdognatex

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Their waiting for april fools day to give you dlc of a new ending, but it will be the same ending.