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BioWare Co-Founder Ray Muzyka to Mass Effect players


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#151
Iyerbeth

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I appreciate the response from them and I definately hope they can make the ending make sense and provide more closure. I don't think based on that message it'll ever be properly fixed with war assets mattering and no God Child or anything, but I'm willing to at least see if they can meet us half way.

Until then though, holding the line.

#152
Turtlicious

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Yet, it seems like he favor's critic reviews over fan opinion. Which is great for revenue, bad for keeping a loyal fan base. Also, I can't quite place my finger on it, but something about this post just makes me incredibly angry. It sounds like he's going to work on giving fan's more closure and what not, but yet, I just feel pissed. I don't know if this is the pissed you get when you just want to tell someone "About time!" or if the pissed you get when you feel like you're being lied to and can't explain why. Of course I'm probably just being sensitive, but then I read this paragraph.

Dr. Ray Muzka blogged...

The reaction to the release of Mass Effect 3 has been unprecedented. On one hand, some of our loyal fans are passionately expressing their displeasure about how their game concluded; we care about this feedback, and we’re planning to directly address it. However, most folks appear to agree that the game as a whole is exceptional, with more than 75 critics giving it a perfect review score and a review average in the mid-90s. Net, I’m proud of the team, but we can and must always strive to do better.




I mean, is he saying that Critics are most folks? Is he saying (as I think he is) that we are the vocal minority.

Are we?

I'm not sure what's going on, but I do like that someone finally addressed this and it was the company's co-founder.

#153
ahandsomeshark

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Pathero wrote...

And yet they still don't explicitly say that they were of the opinion that the endings were finished when it went out the door.

He says they were happy with teh decisions, he doesn't say that it was complete. I'm surprised if they meant the end to be the end. The quality was so different to the rest of the game. /confused.

I don't think they should change it if they meant the end to be the end. It's their game they should have to live with the results of their choices.


As much as I want a new ending I think I agree (I also think the quality of the game was much lower post Rannoch in general which is why I'm convinced it was rushed). If it wasn't rushed and they actually loved the decisions they made then I'd rather them not change it, partially because I wouldn't have much faith in the change being any better.

#154
Aweus

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Not much yet but I believe Muzyka's statement is a step in a right direction. Quite honestly I never believed that Bioware intended their endings to be not final. But that does not mean they can't change/expand/add to it basing on our feedback. Muzyka's blog gives me a feeling of minor satisfaction. Now we will need to see what will follow. Our fight is not over. Keep holding the line!

Modifié par Aweus, 21 mars 2012 - 03:43 .


#155
dos1990

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its easy to see we are scareing them! With the whole ur feedback has turned to destructive feedback! they know that they will lose lots of customers and money if they dont fix this so im hopefule. Like i have said before i will give them 3 months in which to release the endings dlc or atleast announce the dlc and i will be happy with them again. (if not within those 3 months i cant promise anything)

#156
Saku39

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Quick question, Ray. Who was responsible for this fiasco, and when will they be fired? This abortion of an ending will cost you millions, and a brain dead chimp of a beta tester should have raised the exact concerns as your customers, back in January.

This is not excusable, it's total failure on the part of the developers. Someone needs to be fired, or they'll just do it again and ruin your next game too.

#157
Thorn Harvestar

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VettoRyouzou wrote...

Coolfaec wrote...

Is it just me, or were our criticisms labled "Destructive?"


It hurt there feelings? I dunno it's PR 101.


No, he's saying they have been getting Destructive replies in addition to Constructive.

He's asking us to stay Constructive. I agree wholeheartedly with him there.

#158
Quietness

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Turtlicious wrote...

Yet, it seems like he favor's critic reviews over fan opinion. Which is great for revenue, bad for keeping a loyal fan base. Also, I can't quite place my finger on it, but something about this post just makes me incredibly angry. It sounds like he's going to work on giving fan's more closure and what not, but yet, I just feel pissed. I don't know if this is the pissed you get when you just want to tell someone "About time!" or if the pissed you get when you feel like you're being lied to and can't explain why. Of course I'm probably just being sensitive, but then I read this paragraph.

Dr. Ray Muzka blogged...

The reaction to the release of Mass Effect 3 has been unprecedented. On one hand, some of our loyal fans are passionately expressing their displeasure about how their game concluded; we care about this feedback, and we’re planning to directly address it. However, most folks appear to agree that the game as a whole is exceptional, with more than 75 critics giving it a perfect review score and a review average in the mid-90s. Net, I’m proud of the team, but we can and must always strive to do better.




I mean, is he saying that Critics are most folks? Is he saying (as I think he is) that we are the vocal minority.

Are we?

I'm not sure what's going on, but I do like that someone finally addressed this and it was the company's co-founder.


Typical PR Speak, they need to show on the outside that everything is a-okay.

#159
Jamie9

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I tried my hardest not to believe it. I understand that so many people were looking forward to ME3 and that added pressure, but there is no way you thought this ending would meet universal appeal. If so, you are incompetent and out of touch with your entire fan base.

Let me clarify, I do not mean this as an insult. I am stating what I can see from this. You don't know what I want, or what 90%-ish of your fan base wants.

I don't trust you as a company due to all those pre-release comments, so unless I actually see something, you aren't doing anything.

#160
thebatmanreborn

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Mass Effect tells us a story. Storytelling is the foundation, really, of all art. It began as Oral Storytelling. We see it today in various formats: paintings, film, music, television, plays, novels, short stories, poetry, video games, etc. Therefore, Mass Effect 3 is art. It was made by a team of writers collaborating together, just like a television show is made. Graphic artists interpret their story visually, similar to a graphic novel. There are directors and producers, just like film. There is plenty of creative energy that goes into a game. These guys spent 7 years, thousands of hours, millions of dollars making the Mass Effect trilogy. It is a work of art and they are justified in standing by it.

This has nothing to do with Public Relations. They are directly connecting with fans to get constructive feedback and provoke rational thought. They want to make things right. This is a good thing.

Hurting Bioware's sales or forcing them to alter the ending completely does not mean you love the Mass Effect franchise. Both of these options can result in a complete cancelation of the Mass Effect franchise. If it doesn't make enough money to justify its production costs, then EA can void the entire franchise. If you force the writers to expend creativity on something they don't want to do (Sherlock Holmes...poor Doyle) they may end up despising the work and not wanting to have anything to do with it ever again.

The fact is Bioware is showing themselves to be concerned about their fans and wanting to make it right. That's good stuff. They want constructive feedback, just nothing destructive. Destructive-going on Amazon and ranting the game a 1 and lambasting it as a great evil because of the ending. Constructive-the ending has a lot of plot holes and left me unsatisfied. So, give them what they want.

Modifié par thebatmanreborn, 21 mars 2012 - 03:55 .


#161
alberta

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Remember, BW, using reviewers and/or "artistic" as your shield is admitting the ending sucked. Hundreds of movies were reviewed brilliantly and flopped at the box office where movies fans SPOKE with their wallets. Frankly, if I want "artistic" BW, I would go to a museum - buy myself an art book at Amazon, or turn buy a magazine - the fact is you (BW) never once sold ME3 as an artistic work of art before or at any time when I had the chance to made a buying decision. You all sprung this "artistic" thing on me when YOUR OWN ending devastated your own product. None of this was any fault of the fans - we just wanted the choices you ACTUALLY did promise such as ME2. Nothing more.

#162
Amaradus

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Mass Effect 3 concludes a trilogy with so
much player control and ownership of the story that it was hard for us
to predict the range of emotions players would feel when they finished
playing through it. -Dr. Ray Muzyka, co-founder of BioWare

Has Dr. Myzyka even played the game? What player control and ownership? All the endings are the exact same, and every one of them is a failure.

Some of the criticism that has been
delivered in the heat of passion by our most ardent fans, even if
founded on valid principles, such as seeking more clarity to questions
or looking for more closure, for example – has unfortunately become
destructive rather than constructive. -Dr. Ray Muzyka, co-founder of BioWare

Looks like someone is trolling, I haven't seen any "destructive" criticism as of yet, and if there is even one it does not reflect the community as a whole.

#163
Lassandra

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Be respectful. Hold the Line.

This is one step on a very long road.

#164
FlameAble_

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Its good to finaly get some kind of response. But that doesnt change the fact that they ended a character driven game series by focusing only on one character and leaving all the others in the dark.

#165
paxbanana3915

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LilyasAvalon wrote...

VettoRyouzou wrote...

Coolfaec wrote...

Is it just me, or were our criticisms labled "Destructive?"


It hurt there feelings? I dunno it's PR 101.


My best guess would be that they're attempting to gain sympathy.


It's a great way to label all dissenters as non-sensical flamers, if you will.

#166
Sargerus

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count_4 wrote...

Somehow it seems they still don't get where the problem with this ending lies...


Or they do, and they don't give a sh*t about it :?

Modifié par Sargerus, 21 mars 2012 - 03:47 .


#167
David Bergsma

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Holding the line, that's a very minor victory, we still have a war to win.

#168
savionen

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ahandsomeshark wrote...

durasteel wrote...

I am amused by the appeal to artistic integrity. Where was this commitment to art when the Mass Effect team was being given an unrealistic timetable?

Art is a subjective thing, subject to interpretation and dependent upon perspective. The ending of the game, on the other hand, is objectively nonsensical, an empirically verifiable deviation from the story that has unfolded across the three games. Art cannot be wrong, even when it fails to please. I am a big believe that video games are--or at least can be--art. The ending of Mass Effect 3, however, is not art. It is, at best, paint-by-numbers. It is also unequivocally wrong.


or when they threw out the original story-line (that they had been building up too)
or when they dropped characters/story-lines
or when they ended the game with an appeal to fans to buy DLC
or when they reused multiplayer maps in single player (or vica-versa)
or when they planned DLC in general (I'm fine with DLC, I'm not fine with people using artistic integrity as a shield while simultaneously making games shorter so they can profit off post game content)


I don't mean to sound overly critical but I also don't really appreciate having high school rhetoric tactics thrown at me. 



I agree with this. Javik is a REALLY important character. He has so much dialogue and is so relevant to the story. I think they really did just decide to make him DLC after he was originally a squadmate.

Kasumi and Zaeed were both very interesting characters, but neither one was really relevant to the main plot of ME2.

Same goes with with the Aria/Omega DLC now. It FEELS like it's missing from the main game. I played through and was like "wow, I'm not going to take Omega back?"

DLC should add new elements and stories to the game. Not be a cut-out part of the main plot.

#169
Shepard_Commander11

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What is our EMS level at?

#170
Deithmarez

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That's basically Casey Hudson's response...just longer. Initially, I thought it would give great insight as to how he'd go about covering it when I saw the word 'humility', unfortunately, it's as though a PR pig wrote the rest. What we should take from this = Nobody liked what Casey Hudson had to say, so they expanded upon the nothingness with a higher up. Not only that, but look at the fact that comments are closed, just as they were with Casey Hudson's response. Coincidental?

#171
NekOoNinja

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Still dismissing the fact that most players don't like the finale, and blame it to "the most ardent fans".

Dear Bioware,
prior to ME 3's release, I added about 30 people form BSN to my XBL friendslist who were going to play the game. Additionally, ten others I met in different game, so lets make this 40 people.

NONE of them liked the ending. And some of them aren't even passionate fans! These who aren't just said "WTF is this sh*t" (literally) and went on playing something else out of disappointment.

Those who are indeed ardent fans of the franchise, were playing the more lighthearted multiplayer to make the bad taste go away, discussing it all over voice chat. And they were all echoing the same darn thing, every darn point.

The most painful thing: There's one of the probably greatest Mass Effect fans ever among them. Prior he was all excited, bought tons of merchandise, he was SO happy about ME3. Then the bomb dropped, he hasn't been the same ever since. His disappointment is undescribable.

So much for minority.

Modifié par NekOoNinja, 21 mars 2012 - 03:47 .


#172
AntiDave

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Yet another PR statement that intentionally vague. Not exactly stepping up their game there.
Apart from the April thing.

I find it sad that this protest is put on a level with the personal attacks that have happened. I don't condemn Casey Hudson or Mac Walthers. This happened because big publishers like EA don't give companies and their writers enough time to deliver.

#173
tekkaman fear

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A bigger fish has had to issue a statement. That means we are making a difference. And that they see us as a major concern regardless of how he tries to minimize us in the article.

I am proud of the movements efforts thus far and remember the night is always darkest before the dawn.

Hold the line!

#174
Quietness

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Saku39 wrote...

Quick question, Ray. Who was responsible for this fiasco, and when will they be fired? This abortion of an ending will cost you millions, and a brain dead chimp of a beta tester should have raised the exact concerns as your customers, back in January.

This is not excusable, it's total failure on the part of the developers. Someone needs to be fired, or they'll just do it again and ruin your next game too.


s*** like this needs to stop. We will not win anyone over screaming for people to be fired, and blatant insults.

#175
Turtlicious

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The more I read, the angrier I get. which is bad, I just feel insulted somehow. I can't place my finger on it, but I really feel like he wants this whole "out of touch" label to stick.