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To Mass Effect 3 players, from Dr. Ray Muzyka, co-founder of BioWare


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#701
Huojin

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I just love how condescending he is towards the people that pay his wages. So awesome <3  The more these people talk, the less respect I have for them. Which I think is cool, 'cause they obviously have no respect for us.  I can guarantee he doesn't care any more about the fans that have followed this company and their franchises (and paid all their wages)  for years any more than I give a rat's backside about the queen of England.

Don't give me this tripe about games being an art form - I believe they can be, and are no more or less valid than books or movies - but this? This ending wouldn't pass GCSE creative writing class - your teacher would have picked up all the plot holes, picked apart the massive build-up and told you off for the stupid, impossible-to-make-sense-of unoriginal rip-off of an ending following asinine circular logic and made you re-do it. Don't get sanctimonious on me about this being "art". 

The brilliance of the games is the REASON we're upset - we're used to quality storytelling.  We've been promised multiple endings and an epic conclusion where I choices made a difference.  We play ME3 and nothing we do matters, and we get what is effectively ONE ending. And on top of that, that ONE ending makes no sense and when we express our disappointment we just get patronised and repeatedly lied to and taunted and teased about DLC that may or may not maybe if you like perhaps explain what the hell happened.

I'm sick of these people releasing statements that just talk down to us like we're a bunch of whiny, self-entitled and self-righteous weeaboos. If I pay £65 for something, I expect it to be (a) worth my money and (B) what they promised it would be. 

Plonking something at the end of it all involving someone else in the ME-universe doesn't address anything. I doubt their "plans" for April involve giving us any closure at all - they just want us to shut up and forget about it.  Their DLC is probably "oh lol look Joker can hobble around this weird random planet scavenging with EDI lol cool beanzzzzzz". Or just some random Alliance soldier prancing around on the moon or something. And it'll cost £20. Or £30, like Dragon Age: Awakening.

Muzyka's response, and all the responses from BW staff so far, have only lowered my opinion of the lot of them.   The more they talk the angrier I get.   Why they can't just apologise for a screw up and give us a straight answer about the ending?  That would satisfy me more than anything right now, because I currently have no intention of paying for anything involving Mass Effect again (still debating whether I'll bother with Dragon Age 3).

#702
AwsumMcPossum

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kofelover wrote...

AwsumMcPossum wrote...

I would be happy just to even see the ending of the game. Its been two weeks since I purchased it and no word for those of us who have been unable to import our Shepards from ME1 due to the face import error. I would appreciate it if Bioware would fix the beginning of their game before worrying about the end.

http://www.fixmasseffect3.com/


You seriously need to play the game through to the end before you comment.  It really, really is that bad.  I just finished two days ago amist all the controversy and kept telling myself "it can't be that bad".  Sadly, I was just plain wrong ....  it really is.


I don't think you understood the point of my post.  I am not doing my first play through of the game until they fix the issue which prevents Shepards created in the first game from importing properly.  This is a game breaking issue and in my opinion a more serious issue that should be addressed first.  I would love to join in the discussion of whether the endinig of the game is bad or not but alas Bioware shipped a broken product for those who have been playing since ME1.

#703
Getorex

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kofelover wrote...

AwsumMcPossum wrote...

I would be happy just to even see the ending of the game. Its been two weeks since I purchased it and no word for those of us who have been unable to import our Shepards from ME1 due to the face import error. I would appreciate it if Bioware would fix the beginning of their game before worrying about the end.

http://www.fixmasseffect3.com/


You seriously need to play the game through to the end before you comment.  It really, really is that bad.  I just finished two days ago amist all the controversy and kept telling myself "it can't be that bad".  Sadly, I was just plain wrong ....  it really is.


While the face import thing is an irritant, it is not a deal breaker.  Seriously, it takes all of 2 minutes to get your character looking essentially like you want it.  If it helps, assume any variations are due to aging - years have passed since ME1 in the story. 

#704
omegasama

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Stethane wrote...

When the last 5 minutes of the game destroy any desire you may have to replay the entire trilogy, then you know some wasn't done right. I am trying to find the right words to accurately describe why I feel the way I do about Mass Effect 3 and its ending.

Here are constructive feedback points I would offer you.

1.Choices matter. That was your goal. And, as far as goals go you did a good job with until the ending.  But do you understand how many of our choices were nullified by the ending sequence?

Example: It doesn't really matter *what* you ever did on the Citadel (think side quests, helping folks out, etc) because they citadel is destroyed...everyone one it slaughtered...and there's not a single choice we could have made to make that different.

2. Plot holes. Attention to detail is very important, and errors in the little things erode the quality of its work.

Example: The sequence of Mass Relay explosions doesn't even start at the human Mass Relay, but another one.

3. Over Hyping/Failing to deliver The endings.    You set yourself up for failure here.  Whoever said there was 15 different endings needs to learn there is a difference between "5 variations across 3 endings." Had we been told there was only three possible endings, I don't think we'd be as upset. Except see number 4...

4. Blatant Lie/Innacuracy at the ending. When your head writer says you WON'T be in a scenario where you must choose A, B, or C...and then you PUTS you in that scenario without explanation or apology...it means that writer doesn't where his own game is going, or doesn't know what his own mouth is saying. You choose.


So here's where I stand as a long time Bioware fan.  Please do not take this as an ultimatum, it is simply a reflection of how I feel.

1. Any "content initiatives" will be considered with suspicion.  I will not pay for DLC that is intended to fix a broken product.

2. I will no longer be pre-ordering any Bioware products. Your increased push for pre-order bonuses coupled with failing to deliver on promises makes your products a risk.  My purchase of your products will depend on reviews by my fellow players. (Honestly, who trusts game review sites anymore?)

3. You will be very hard pressed to convince me to buy any future Bioware Product where Casey Hudson is lead writer.   I do not say this to be mean. This is just where I stand.


Agreed, any game written by Casey Hudson is now a risk. I don't care how good it will be recieved by reviewers. In the case of future Bioware titles I will listen to fan reviews.

#705
DDG4005

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I haven't reached the end of the game yet but this is good news.  Hopefully there will be an expansion pack or an expansive DLC (maybe several) that includes the new ending.  That said I give BioWare props for putting this out there.

#706
Draugr

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I've been holding off on purchasing ME3 until I found out how Bioware would handle it.
Looks like it COULD be promising...


Here's hoping the fans have some good things to say in April, and I can pick up the game.

Edit: I'm also dissappointed to see that 75 people who gave your game a perfect score mean more to you than the tens of thousands who have expressed their dissappointment with the conclusion, are critics more important than your fans? Their opinion is no more valid, and chances are they probably didn't need to put their money on the line to come to their conclusions.

Edit 2: Thanks for listening though! :)

Modifié par Draugr, 21 mars 2012 - 08:14 .


#707
Nepp

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Getorex wrote...

While the face import thing is an irritant, it is not a deal breaker.  Seriously, it takes all of 2 minutes to get your character looking essentially like you want it.  If it helps, assume any variations are due to aging - years have passed since ME1 in the story. 




Only 3 years have passed from ME1 to ME3.

It's said in the game.

#708
Fhangrin

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Well, since it's apparent that a good deal of flame-rage is still going on about the endings, I'm grateful to at least have the creative insight to understand why few, if any alternative endings were possible. Games like Mass Effect are built on absolutely epic scales to begin with. The sheer amount of history, dialogue, backstory, and races in the game put it on par with some of R. A. Salvatore's work. As a game, ME works wonders in the RPG/Shooter genre. As a story, it forces you to make harsh decisions.

Mass Effect ultimately lets you play the game you want to play. It makes -sense- that the events that take place in the games are being told by some old guy as the stuff of legends. If I didn't know any better, I'd say the old guy is Joker.

Whine as much as you'd like. If you're shortsighted enough you'll demand refunds for an "inferior product" chances are you'd be just as likely to settle for a truly horrid ending that actually doesn't belong. Don't ream BioWare for taking a creative road that made sense. The obvious reasoning that "they know something/s we don't" stands. /endrant

#709
BuffyLadySlayer

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I do appreciate more official information coming from Bioware, even if it is mostly more spinning wheels at this point. I remain hopeful and this statement continues to add to that hope. I have mainly been focusing on these forums, and most of the feedback I have seen seems more constructive. There will always be a few people who have trouble communicating their feelings in a positive manner. But I would like to think that, especially with the charity drive, that Bioware sees that a lot of us are just hurt and finding it hard to cope with when we love the characters so much.

In spite of all this, I will continue to purchase Bioware products. This may change if this situation ends up being handled poorly in the end. But it would have to be utterly botched.

I think my major issue was the quality of the most recent game. As fans, there is always going to be stuff we come up with that would be great but from a business standpoint just may not be possible. Would it be nice to have more personal stuff added with the LI? Absolutely. As a Liara fan I know I should be happy because she gets treated pretty damn good compared to some of the treatments other LI get (like Jack). But the main concern with ME3 for me was that there have been bugs and a seemingly rushed ending that seem so out of character for Bioware. Whether the ending was rushed or not is irrelevant. But with something as simple as a color change being the main factor that changed the cut scene, it feels lazy. If you think about the choice itself, each individual choice has far-reaching implications, but they are not explained in any way or illustrated meaningfully. There was also several side questions I could not finish. Most of them I could do without. but when you lose access to a character (Kasumi) due to a bug, that is bad. Also the side quests in general were very weak compared to the rest of the game and I did not like the Shepard was reduced to eavesdropping to get extra credits. LOL. The face import bug is also a huge disappoint as I am finding it hard to feel as if I am playing with the same FemShep I have had the past 2 games because I can not get her face right. These issues seem like that could have been caught and ironed out before release or maybe the game would have benefitted from a delay. Also, why miss the perfect opportunity for Tali to show her face? She took the mask off, for Christ's sake!

Thanks for listening.

#710
Bullseye 14048

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we are all getting what we wanted. why arent more of these replies positive? This is great!

#711
Getorex

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SmellyMetal wrote...

I love how the game only had 7 characters versus 11 in ME2, we could all see that ME3 was rushed to meet EA's release date, I love it how they removed a character to sell it as DLC lol They removed Javik's audio files from the game but kept his 3D model on the disc, and gave you the actual audio data as a disguised download, saying "it was not on the disc" LOL! For ME2 it was acceptable given the amount of content already in the game, but I'm sorry to say it's not regarding ME3.
Also, when people who started the game since Mass Effect 1 will be able to import their character without using a fan made tool?

I am very disapointed by you, Bioware, and this letter was by far the most offensive. Still not recognizing the lies that were fed. The multiple endings that were promised. No. All you do, is talk about the great press (yes an IGN employee is in your game), "most passionate fans" wanting more "closure", once again.

I'm sick.


Just a sec.  Back up.  There is a "fan-made tool" that will get your ME1/ME2 Shepard into ME3?  No manual do-over?

#712
Ticondurus

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I liked Ray's response. I still have faith in the ME franchise and BW's ability to turn our frowns upside down. There's just no pleasing some of you.

#713
Getorex

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Nepp wrote...

Getorex wrote...

While the face import thing is an irritant, it is not a deal breaker.  Seriously, it takes all of 2 minutes to get your character looking essentially like you want it.  If it helps, assume any variations are due to aging - years have passed since ME1 in the story. 




Only 3 years have passed from ME1 to ME3.

It's said in the game.


What  I wouldn't give to look like I did 3 years ago...

I was 3 years younger.  The good old days.

#714
WilliamDracul88

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Nepp wrote...

Only 3 years have passed from ME1 to ME3.

It's said in the game.


True, but I just assumed that the intense emotional stress Shepard has gone trough will make him to look older :). So I don't have real problems with the face import issue, is just a bug in my opinion.

#715
They call me a SpaceCowboy

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Draugr wrote...

I've been holding off on purchasing ME3 until I found out how Bioware would handle it.
Looks like it COULD be promising...


Here's hoping the fans have some good things to say in April, and I can pick up the game.


Same here.

Oh wait, it still requires Origin. maybe not :P

#716
Killjoy Cutter

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ragnorok87 wrote...

camoboy_19 wrote...

To me, It just seems like Bioware is missing the point; Yes, we want closure, but that doesn't mean you can just keep the current ending as the ONLY ending and just adding some new information for you will make this issue disappear. If they're so worried about fans who DON'T want the ending changed, they could just add new endings on as choices we can make. That way everyone can get what they want out of the series. You want the good ending, bad ending, nihilistic ending, ambiguous ending, or whatever ending combined with all the choices you made through all the games, you could have it.

Also, Dr. Muzyka seems to think that those opposed to the ending are opposed to the entire game, truth is, many of us love the entire game up until the ending. I think enough fans have voiced that opinion clearly enough for it to be evident.

Until I see what they are actually going to do, I will remain skeptical on their true intentions.


well said, everyone loves the game except for the ending. the ending was a great epic fail and departure of everything mass effect stands for. thats why everyone is so upset. if you can write bioware and mr ray if you can.


Everyone? 

Speak for yourself.

#717
ragnorok87

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Huojin wrote...

I just love how condescending he is towards the people that pay his wages. So awesome <3  The more these people talk, the less respect I have for them. Which I think is cool, 'cause they obviously have no respect for us.  I can guarantee he doesn't care any more about the fans that have followed this company and their franchises (and paid all their wages)  for years any more than I give a rat's backside about the queen of England.

Don't give me this tripe about games being an art form - I believe they can be, and are no more or less valid than books or movies - but this? This ending wouldn't pass GCSE creative writing class - your teacher would have picked up all the plot holes, picked apart the massive build-up and told you off for the stupid, impossible-to-make-sense-of unoriginal rip-off of an ending following asinine circular logic and made you re-do it. Don't get sanctimonious on me about this being "art". 

The brilliance of the games is the REASON we're upset - we're used to quality storytelling.  We've been promised multiple endings and an epic conclusion where I choices made a difference.  We play ME3 and nothing we do matters, and we get what is effectively ONE ending. And on top of that, that ONE ending makes no sense and when we express our disappointment we just get patronised and repeatedly lied to and taunted and teased about DLC that may or may not maybe if you like perhaps explain what the hell happened.

I'm sick of these people releasing statements that just talk down to us like we're a bunch of whiny, self-entitled and self-righteous weeaboos. If I pay £65 for something, I expect it to be (a) worth my money and (B) what they promised it would be. 

Plonking something at the end of it all involving someone else in the ME-universe doesn't address anything. I doubt their "plans" for April involve giving us any closure at all - they just want us to shut up and forget about it.  Their DLC is probably "oh lol look Joker can hobble around this weird random planet scavenging with EDI lol cool beanzzzzzz". Or just some random Alliance soldier prancing around on the moon or something. And it'll cost £20. Or £30, like Dragon Age: Awakening.

Muzyka's response, and all the responses from BW staff so far, have only lowered my opinion of the lot of them.   The more they talk the angrier I get.   Why they can't just apologise for a screw up and give us a straight answer about the ending?  That would satisfy me more than anything right now, because I currently have no intention of paying for anything involving Mass Effect again (still debating whether I'll bother with Dragon Age 3).


amen best post ever!

#718
Navywife64

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Capone666 wrote...

Hey having a problem accessing the info. It just sends me to Operation Goliath thing....Help?

it is under featured blog or whatever it is called.

#719
Nepp

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eghbdgdsgh wrote...

Nepp wrote...

Only 3 years have passed from ME1 to ME3.

It's said in the game.


True, but I just assumed that the intense emotional stress Shepard has gone trough will make him to look older :). So I don't have real problems with the face import issue, is just a bug in my opinion.


Hehe true. But sheps a synthetic, only stress showing is the implant scars and red eyes ;)

#720
wrdnshprd

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chester013 wrote...

wrdnshprd wrote...

so from that blog it looks that at least we WILL get ending DLC,  but it also looks as though we are going to have to pay for it :(

from the blog:

Building on their research, Exec Producer Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey. You’ll hear more on this in April. 

thats how i interpret the above quote anyway.

if im right, well then i have lost what respect i had left for this once great company.

please prove me wrong bioware.  i implore you.


I fail to see where you get 'pay' out of that, it's a possibility sure but I cannot infer that any changes to the ending will be at a cost to the consumer from that statement alone.


the bolded parts are where i get that.  'for those seeking closer' indicates its gong to be DLC content vs a patch, and we will have the CHOICE on whether to download it or not. 

and how else would you interpret content 'inititiatives'? 

for one, its pretty evident there are going to be MULTIPLE content packs (hence 'a NUMBER of content initiatives') related to the endings and other 'plotholes'. if they were going to give this content out for free, wouldnt they do it in a single DLC entry?  thats how i would do it anyway.

just seems very suspicious to me.

#721
Getorex

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Fhangrin wrote...

Well, since it's apparent that a good deal of flame-rage is still going on about the endings, I'm grateful to at least have the creative insight to understand why few, if any alternative endings were possible. Games like Mass Effect are built on absolutely epic scales to begin with. The sheer amount of history, dialogue, backstory, and races in the game put it on par with some of R. A. Salvatore's work. As a game, ME works wonders in the RPG/Shooter genre. As a story, it forces you to make harsh decisions.

Mass Effect ultimately lets you play the game you want to play. It makes -sense- that the events that take place in the games are being told by some old guy as the stuff of legends. If I didn't know any better, I'd say the old guy is Joker.

Whine as much as you'd like. If you're shortsighted enough you'll demand refunds for an "inferior product" chances are you'd be just as likely to settle for a truly horrid ending that actually doesn't belong. Don't ream BioWare for taking a creative road that made sense. The obvious reasoning that "they know something/s we don't" stands. /endrant


As you say, "if you didn't know any better".  That old guy is talking about LONG past history.  That old guy is ABSOLUTELY IMPOSSIBLE.  He doesn't exist and cannot exist.  Seriously, people who are totally cool with the ending as is, or thinks maybe just a little fleshing out is all it would take...no.  Fleshing out cannot change facts.  The Normandy crashed on that planet with a crew that is WAY too small to start a new civilization.  WAY TOO SMALL.  Only a few generations of kids from th crew and you end up with EVERYONE on that planet being brothers and sisters.  There is no old man telling stories.  There cannot be.  The crew of the Normandy could not have had kids (or ethically shouldn't have because they would be doomed to die lonely deaths).  Forget about that old man stargazer.  Forget him.  

#722
Ethical

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Bullseye 14048 wrote...

we are all getting what we wanted. why arent more of these replies positive? This is great!


Read between the lines. They are saying they are working on new content but that they are happy with the endings. 

It is the exact same format as Casey Hudson's letter, its to calm us down and is strictly a PR move.

-> Tell us how much they appreciate us
-> Tell us how many mainstream reviewers love the game
-> Tell us how much work they put into it and that it is "art" and how they love how it came out
-> Tell us about future DLC (which has nothing to do with the ending)
-> Tell us they are listening (they are not listening, they are hearing, but not listening they are completely different)

#723
Autolychus

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I am glad for Dr. Muzyka's very thoughtful response. I remain somewhat surprised that people expect Bioware to completely re-write the ending, schedule voice actors, code the scenarios, and test a new DLC all in about a week. It seems that Bioware was caught completely off-guard about the reaction to the ending. (You might consider getting some different game testers in the future.) In addition to all of the content they were already planning, now they are also addressing this. This will take time. I for one do not want Bioware to come out with some rushed fix to the fans' complaints about the ending (complaints that I agree with, at least to some degree).

Bioware: take your time to get this right. Try to understand why people are so unhappy with the ending. I think at base there are two main sources of dissatisfaction: (1) Its meaning is far from clear. I know your writers had something in mind when they plotted this ending, but whatever their intention was has not translated over to the fan base. Like many here, I am college educated, read a lot, and still saw this ending and said: Huh? For many of us, it simply doesn't make any sense. (2) The simplicity of the ending. The choices you made throughout the series played out in many ways throughout the ME3 campaign, usually in a very satisfying way. But these choices do not seem to figure much if at all into the very end. This was contrary to the expectations of many, many fans (myself included).

I hope the fan base realizes that one cannot come up with a game or DLC overnight. (Or, if you do, you get something more like DA2.) I think people should take Dr. Muzyka at his word, and give Bioware the time to provide some content that will address the complaints of the fan community and provide closure that is truly worthy of the best video game series ever.

P.S. Fix the face import issue, please.

#724
ragnorok87

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Draugr wrote...

I've been holding off on purchasing ME3 until I found out how Bioware would handle it.
Looks like it COULD be promising...


Here's hoping the fans have some good things to say in April, and I can pick up the game.

Edit: I'm also dissappointed to see that 75 people who gave your game a perfect score mean more to you than the tens of thousands who have expressed their dissappointment with the conclusion, are critics more important than your fans? Their opinion is no more valid, and chances are they probably didn't need to put their money on the line to come to their conclusions.

Edit 2: Thanks for listening though! :)



yes a handful of critics are more imprtant to bioware and ea. the (not tens of thousands) MILLIONS of fans who have expressed their major dissappointment with the game mean nothing to them

#725
upredictable

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I m not a fan, im a Customer. Don´t give a damn about the creative liberty, PR excuses, i want what was promised. Multiples endings, not A;B,C, choices and that my previous choices matters. Simple to understand. Do not make promises you can not or will not comply.