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To Mass Effect 3 players, from Dr. Ray Muzyka, co-founder of BioWare


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#901
FDrage

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Somehow the whole statement makes me sad, when there is talk about a "vocal minority" group etc. Sounds like either a) an attempt to "not admit" things or B) marginalize the "people" that have issues. I'd guess that would just be normal strategy.

At the moment I just don't have the desire to finish ME3, being an ardent follower since ME1 and SciFi fan (there aren't toooo many good / very good SciFi games etc, out there for me). Even ME2 convinced me (to some degree .. so I still think for ME2 the chances went way too far towards the streamlining bit) after a while.

For me it just feels like a "fan" is valuable up to a degree and that "fan" is used in support of a product when it suits the company. If the "fan" doesn't agree with something (regardless of the civility of an argument) then the terminology of "fan" is used against them. It draws the customer onto a personal level towards the company. This is useful for promotion as well as dialogue (e.g. I really enjoyed the lore discussion with the writers in regards to DA:O) to some degree, but also useful to "marginalize" a so-call fan as a "minority" etc. then if you'd speak to a customer.

A person as a "Fan" is more personal the a person as a "customer". In treating a person a "customer" you have to keep a professional distance to said person at all times, which makes marginalising harder. A person as a "fan" is in a way "easier" to be dealt with.

RighteousNixon wrote...

 Unfortunately some ME fans have really crossed that line. I am actually shocked at how venomous some of the posts have gotten.


Unfortunatly that applies to both side of the argument so.  As "venom" can come in a lot of different forms and not just out right insults, etc.

Modifié par FDrage, 21 mars 2012 - 11:18 .


#902
thunderhawk862002

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Here's a thought. You have registered ME3 users right? Well stop asking for general e-mails, facebook post, tweets, and message board posts. If you really, truly want to know how the majority of owners feel, ask them straight up. You have their email addresses from registering. Just send an e-mail to those that registered about what they thought of the game. If they care enough to register then they have a right to be heard that is separated from the masses.

#903
Navywife64

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Thank you sir for taking the time to respond. I look forward to hearing what is said in April. I hope that the tech problems with the face importer and maybe if posible a fix to the mission log. I personally love the game until the end. If I play it again I will stop at the Marauder and let my imagination run with it. I wish for a new ending with more variety. Thank y ou again and I will still buy DA3 but I won't preorder this time. Your teams do a great job but sometimes the deep philosophical twists just don't work and this is one of those times.

#904
zsavk1

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Thank you for listing and responding. Looking forward to seeing how the team cleans up the ending to make sense. ME is the greatest series Ive ever played. I hope it never ends. :)

#905
Soundsystem

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I wish Bioware would stop going on about "vocal minorities" when everything online shows that the majority dislike the endings. Except on game review sites but we all know how biased/paid those are

#906
PadawanMage71

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Why are the critic ratings always brought up? How about the Metacritic or even the Amazon ratings, don't they count as well?

Also, the specifics about the endings (Normandy sized plot holes, circular logic, etc.) have yet to be acknowledged by anyone in the company. It's basically, 'Yes, we're listening, so keep talking.'

Feels like we're talking to a PR Brick Wall...

#907
Pordis Shepard

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Mingolo wrote...
I am going to repeat what many others have said. Fixing the ending is nice and all, BUT WHAT ABOUT THE FACE IMPORT BUG AND THE ISSUE WHERE EVEN WHEN YOUR CHARACTER IMPORTS WITHOUT AN ERROR MESSAGE,  IT LOOKS LIKE A COMPLETELY DIFFERENT PERSON? The blog post does not address that at all.

This was actually addressed recently today.  See Face import issue news posted 3hr ago by Chris Priestly.

The links in my sig express my feelings quite well.  These 2 ppl did a good job discussing the ending issues imo.

Modifié par Pordis Shepard, 21 mars 2012 - 11:24 .


#908
ShaggyWolf

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Mixon wrote...

Valadras21 wrote...
*Snip*


Your words convey the thoughts of many fans, thank you :)


You're welcome, though I am sad that the ending creates a situation where others feel I as I do.

And I'm just going to pretend that didn't go to my head and make me feel all important lol Posted Image

#909
Rogue1982

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I'm just curious.

It seems like BioWare may try to just 'explain' their original ending. But if so, I want to see how they make any sense of the incoherent mess the ending is.

#910
timedagar

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To: Dr. Ray Muzyka, co-founder of BioWare

I am Late to this Party, But I am Adding my Voice to the others who are upset with the ending of Mass Effect 3.

First, I will say that the core of the game before the ending is an absolutly amazing piece of work.

I really enjoyed the balence the team found between Action and RPG. I could see how the RPG elements could be too overwhelming for others in Mass Effect 1, though I personally enjoyed it. In Mass Effect 2, I didnt have the same level of control I desired, but found the Action elements worth while. Environments where more detailed, Missions more diverse. Mass Effect 3 brought back the control and diversity to the RPG element while keeping it simplistic. Brilliantly done.

The story has been riviting. The characters, atmoshpere, and environments all memorable and immersive across the Saga. With the kinect, the inclusion of voice commands has been a nice touch. I have been playing your studio's stories since Baldur's Gate. Your ability to produce such a high quality interactive narritive has been without a doubt the highlight of my gaming experiences. Some titles i liked less than others, but overall, you wrote what you knew, and it ended well. You should rightly be proud of all your work to this point...however

Mass Effect 3 did not end well. And from what I have read from other long time fans who are also upset, and even the ones who are not.....there is a serious lack of variety to the conclusion of the title. I wont even touch on the quality (or lack there of) in the final minutes of the game.

What confuses me, is how you can be saddened by a situation you engineered. Simply put, you Failed to adequatly manage the expectations of your consumers, and now you are mistified as to how so many could be so upset? The people who support the ending, are probably able to do so because they had a different set of expectations. That doesnt make them wrong anymore than those of the "retake Mass Effect" movement. We simply read into YOUR marketing differently.

But ultimately it is YOUR Marketing of the product. Your responsibility, and thus for you to take accountability when you fail to deliver what you said you would. This has been Quoted many times, but I am referencing it here for your convenience (i wont include everything else for our sanity):

Interview with Casey Hudson (Director)
http://www.gameinfor...PostPageIndex=2

Interviewer: [Regarding the numerous possible endings of Mass Effect 2] “Is that
same type of complexity built into the ending of Mass Effect 3?”
Hudson: “Yeah, and I’d say much more so, because we have the ability to
build the endings out in a way that we don’t have to worry about
eventually tying them back together somewhere. This story arc is
coming to an end with this game. That means the endings can be a lot
more different. At this point we’re taking into account so many
decisions that you’ve made as a player and reflecting a lot of that
stuff. It’s not even in any way like the traditional game endings,
where you can say how many endings there are or whether you got
ending A, B, or C.....The endings have a lot more sophistication and
variety in them.”

“We have a rule in our franchise that there is no canon. You as a player
decide what your story is.”

You're company, or at least a representative, made these comments. I recognize the use of the word "CAN" in that its a possibility, not a certainty. However They were not retracted. they were not refuted. they were not corrected. This set My, and others expectations. You did not state you would have to recant this, you did not release more information to manage expectations. You did not communicate to the consumers that you indended to go a different direction. You did not tell anyone that you were going to do it differently, realease another game, push out the story arch, or anything of the sort. Ironically stated by another user well before release:
http://social.biowar.../index/10287481

It disturbs me that your team was capable of such a gross oversight. Stop being so upset about our reaction, and take accountability for your behaviour, the miss managment of expectations, and correct the issue. Grow a quad and take ownership of the mess. Be transperant about how there could be such a blatent gap in what was promissed and what was delivered. Provide a reasonable explination then accordingly release what you said you would give out of box.

Once you take accountability and act to correct your mistake, many will have mercy and forgive you. Not before.

Modifié par timedagar, 21 mars 2012 - 11:30 .


#911
VanDraegon

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Thank you Ray.

I havent reached the end so i dont know what all the hubbub is about, but i wanted to say thanks none the less.

The Mass Effect series and setting is an amazing piece of work from a gaming stand point and an art stand point. Thank you for giving us gamers the opportunity and thank you for taking all of our concerns about something we are so passionate about seriously.

Obviously we all have become emotionally invested in the universe you all have created. We care about it and that is why we yell as loud as we do. Unfortunately some fail to relay their concerns in a polite manner.

Responding to our concerns and attempting to reconcile them in some manner is why Bioware is one of the greats.

Modifié par VanDraegon, 21 mars 2012 - 11:30 .


#912
Guest_L00p_*

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thunderhawk862002 wrote...

Here's a thought. You have registered ME3 users right? Well stop asking for general e-mails, facebook post, tweets, and message board posts. If you really, truly want to know how the majority of owners feel, ask them straight up. You have their email addresses from registering. Just send an e-mail to those that registered about what they thought of the game. If they care enough to register then they have a right to be heard that is separated from the masses.


It's strange they're not already trying to do this. Would be great to do statistical analysis of pretty much anything. Maybe give out free DLC to anyones who answered. Making it even more tempting to register your official game.

But alas, if you're not a (paid) game reviewer, your opinion doesn't matter much. Who wants to know what the customers who actually buy the product think, it's not like we then could predict things better with future releases based on statistics and feedback, get more and better input, and... Oh, wait.

Modifié par L00p, 21 mars 2012 - 11:31 .


#913
medusa_hair

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Well, like most people on all of these forums, I loved ME3 until the end. Honestly I would have been content if after the scene with Anderson on the Citadel, Shepard set off the weapon, end of story. The problems I had with the existing ending all occurred AFTER the scene with Anderson. And then the scene in the rubble had me REALLY confused. Hopefully DLC that "provides further clarity" would pick up where that left off, and explain what the heck was going on after Anderson...and for heaven's sake, we need an epilogue of some sort. NOT the Stargazer, that doesn't count.

I think it was wise to have Dr. Ray give this statement, and I do agree with him about the destructive nature of some of the reaction. I think there are some people who have lost perspective - this is, after all, a video game, and while it was a very disappointing ending to a fantastic ride, in the end it is hopefully NOT the focus and reason for your entire life. Shepard is not real and a very small percentage of people seem to have forgotten that part...at least going by their posts.

All of that being said, I hope that Dr. Ray understands if there is a very healthy element of skepticism that greets this statement. It remains to be seen what will be contained within this DLC and I'm sure people will be withholding judgment until they have seen and experienced it. After all, what did Scotty say on Star Trek? "Fool me once, shame on you; fool me twice, shame on me"

#914
Zeutheir520

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 I've never used this Origin account for doing anything but playing, but this issue made me want to come here and comment.

I'm a loyal gamer and BioWare supporter. I have thoroughly enjoyed all of the Mass Effect games, and I felt the same way about the last game until the end. I think it's disingenuous to say that you're legitimately surprised at player reactions to the "endings," as you call them. At the end of the day, the only difference between the endings are the colors of the balls of energy, and it isn't entirely clear what exactly happens. Most of my friends online are convinced now that the entire game is Shepherd (and the player) being indoctrinated, and that seems strange.

Also, it seems that the team just didn't put much time into the artistic direction of the endings. It seems like there was some disagreement on the endings and the end result was a compromise that does nothing. Two of the end scenes are lifted directly from public images available on Google Images.

I agree that this game is terrific. I agree that it's probably the best thing BioWare has done, but I think there's widespread agreement that the end of the game needs to be changed. It needs to be expanded, and the choices the player makes during the game actually need to matter. At the end of Mass Effect 2, every little decision about the suicide mission literally meant life or death. At the end of Mass Effect 3, I feel like all the preparation I did and all the choices I made don't make a difference. 

#915
Freckle Face

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I thought that ME3 was an INCREDIBLE game, everything I wanted and more. And Mass Effect has got to be my favorite series of all time, with some of my favorite characters in any medium.

I was disappointed in the endings, but mostly because I think they lacked any kind of closure. That said, I know closure is hard to give when you want to put out DLC for a game. I'd think wrapping things up too neatly would make DLC extremely difficult to plan. Personally, I buy all the DLC anyway, so I don't really care if the "real" ending comes later in a DLC.

<SPOILERS IN THIS PARAGRAPH> All I want is to see what happened to the universe because of my choices. And IDEALLY, if we manage to get the ending where Shepard lives, I would DIE for a DLC that shows how she reunites with the crew (after a bit of an adventure, fighting her way back, etc.) and with her love interest (EDIT: or, how they fight their way to find/save her for a change!!! Ahh!). Honestly, I would pay anything to play that game. I think a ton of fans would. The tragedy of her sacrifice is a beautiful and poignant ending in itself, but you can't blame us for also wanting to see her finally happy. <END SPOILERS>

That's my two cents. But even if the Shepard-Crew reunion has to stay in my imagination, I hope the DLC will somehow show us what happens after the choice we made.

Modifié par Freckle Face, 22 mars 2012 - 04:53 .


#916
dpgimenez

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The post from Ray was pretty good, thank you Bioware. The game is awsome and the trilogy don't deserve to end like that.

This were the best news of the month for me.

Now it's just wait for the patch. And when it comes out, pretend that the release of 3.6.12 never happened.

Modifié par dpgimenez, 21 mars 2012 - 11:33 .


#917
GhostV9

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"Building on their research, Exec Producer
Casey Hudson and the team are hard at work on a number of game content
initiatives that will help answer the questions, providing more clarity
for those seeking further closure to their journey. You’ll hear more on
this in April. We’re working hard to maintain the right balance between
the artistic integrity of the original story while addressing the fan
feedback we’ve received.
"

They still aren't changing the ending then. Just more DLC..

#918
ChristianTh

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Forbes responded to this joke completely.
We don' t trust your hired reviewers any more, the damage is done. Maybe you can fix the break between you (BW) and your fanbase. But you have destroyed the rest of trust in the gamingpress and you have to deal with it. But this pointing to the Hired-guns-reviews shows that you haven' t understod whats this all about.
Its about your story of so much different endings and the all time the same ending in different colors with plotholes and no closure.
You should first get an idea what your fanbase wants (a new ending without the starchild) before you try to fix your logical break (the starchild) and make things worse.
Stay with the indoctrination theory, make changes so this theory fully fits and give us a real ending with closure from bad over bittersweet to happy. And an epilogue that answers all questions.

A lot of people think that you will fool us with a cheap endingtrick and if this happens you BW will lose all your reputation.

#919
GiantHamser DK

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Damn, this is good news. Hopefully i can now see myself playing through the series again :)

Thanks bioware.

Modifié par GiantHamser DK, 21 mars 2012 - 11:35 .


#920
topgun200118

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First of all I loved the game.  It was the best of the 3.  However, with ME1 and ME2 the endings were didn't leave me feeling disapointed like ME3's ending.  The ending didn't offer the choice factor that the other endings did.  Overall Bioware did an amazing job with the game and I will continue to play it and buy the DLCs as they become avalable.  Hopefully they will address the ending.

#921
evil-pineapples

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I'm happy BioWare has responded in a manner that could be called "substantial" to this controversy. I would caution all of you to read Dr. Muzyka's statement closely and realize that he's not promising to change the endings nor is he promising any post-game content. It's important to separate what he actually said from what you wish he'd said, and all he said was that they're exploring "game content initiatives" while taking pains not to undermine the "artistic integrity" that's responsible for the endings we got in the box.

Short version: He promised nothing more or less than upcoming DLC that will "answer questions" but may or may not address the larger issue.

Stay hopeful, but don't get your hopes up.

Modifié par evil-pineapples, 21 mars 2012 - 11:43 .


#922
Chakuura

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I'm curious to see whats in store, I still don't want to get my hopes up though. I'm glad we're finally getting some sort of official response that isn't completely vague, even though this is still pretty vague.

The impression I got when reading that was either an addition to the ending in the form of an epilogue or some sort of explanation.

#923
Vincent Rosevalliant

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THIS message took 2 weeks to make? Really?
He doesn't even say anything conclusive. Only that they had no clue wat they were doing.....

#924
RighteousNixon

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Unfortunatly that applies to both side of the argument....


Of course it does.

Modifié par RighteousNixon, 21 mars 2012 - 11:48 .


#925
JayK47

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Actions speak louder than words.