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To Mass Effect 3 players, from Dr. Ray Muzyka, co-founder of BioWare


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#176
Mr.House

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My problem with the art argument and this is no diss to the ME team was the original perfect ending that was in the leak script was in fact a happy ending, it still had the feeling of sacrifice but it also made the players happy, yet they got rid of it and made a very depressing ending that destroys the series. That's my problem with the art argument. Bioware had an ending they knew was good and please fans but changed it and they should have known this new ending would make alot of fans upset. In teh end, you are making a product for gamers, not just for yourself.If ME3 was a game that you where making for yourself, you guys did not call us co-creatros and you never harped on choices then I would not mind as it would be your normal video game.

But it's not and that's why I'm upset, and probably why alot of other players are. You lied to us when you said our choices would determine the ending, you lied to us when you said the ending would not be A,B or C. That's why we are upset. You guys created a fantastic series and a fantastic game(minus the journal and a few cameos) but it's hard to look at it in good light when the destination is just so bad. This is of course my opinion.

#177
DannieCraft

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I thank God for your life Dr. Ray Muzyka.

I hope that more fans will listen to your words and keep the feedback civil, it is always sad when something positive is turning destructive. I love the Mass Effect team and I am certain they will be able to keep their artistic integrity in the work they have created. Thank you for listening to us, it means alot to have a communication with the ones who have created something we hold dear so passionately.

I really look forward to your announcements in April.

#178
Guest_L00p_*

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Elen wrote...

The Mass Effect team, like other teams across the BioWare Label within EA, consists of passionate people who work hard for the love of creating experiences that excite and delight our fans. I’m honored to work with them because they have the courage and strength to respond to constructive feedback.


Did I miss something? I have not seen anyone respond to constructive feedback or feedback of any sort. In fact, Casey Hudson & co. have been completely avoiding answering any questions and have just been feeding the same "critics loved it!" line.


No one has. They haven't responded at all, except for a few statements in the first post in a starting thread. Then they do not appear at all in the threads after, except for locking them.

#179
Aensland75

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I'm gratefull for this news.
I love the Mass Effect series. Imho the end hurt because it felt hollow. I respect that the developers want those endings, but the fans want something more conclusive.
If they weren't so into this series and their Shepard then there would be less displeasure with the endings.
I love scifi movies, tv-shows but this is still my favorite series and universe.

Again thanks.

#180
Sonicsnak3

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Hurts to get a message back like this, dont get me wrong its a good thing but i thought id feel better about it is all. I dont, i feel damn awful and i cant give feedback anymore. Ill just wait for the result and more details in April

Modifié par Sonicsnak3, 21 mars 2012 - 04:08 .


#181
syllogi

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After reading Casey Hudson's statement, I uninstalled Mass Effect 3 from my hard drive. I didn't have any interest in playing any further when it seemed that our concerns were being disregarded. I still don't see myself going back to ME3 right away, but I do appreciate Dr. Muzyka's sentiment.

Hopefully whatever comes next really does incorporate the feedback they've been getting, and they do at least try to understand where fans are coming from. Thanks for sharing this.

#182
Rafficus III

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Thank you, Muzyka. This game was superb and a true labor of love. I have enjoyed the ME series since it's creation and have done 10+ run throughs on both ME3's predecessors, going on run three on ME3. My criticisms of this game are rather straight forward:
1) Provide more closure for our hero, squad-mates, and the consequences of our decisions. Some of us defied the odds and created peace in wars that were centuries in the making, we stayed loyal to our LI's, and we built teams able to withstand the Suicide Run and the Reaper Invasion. Show us the ramifications and let us see our impact on those friends we've accumulated on this 6 year journey and the world we immersed ourselves in. They mean a lot to us.
2) For the ME2 romance users, please patch the third black and white still (I won't go into this anymore in order to prevent spoilers) so the Talimancers have Tali, Jack's base has Jack, Miranda fans have her, and so forth (please patch face import for ME1 users as well, I feel bad for those players and would like to help them out by lending voice).
3) Fill in the plot-holes, we want an explanation about what did or didn't happen in the ending to put the rumors to a halt. This can be done by DLC or the crew, we're just curious.
4) Please make it so we can finish Harbinger by our own hand. We've been waiting to take Harbinger down for some time, I think it would be enjoyable to some.
5) In close, just stay as the awesome developer I know you and your team are.
You guys have brought us great gems along our journey together and it disheartens me to see the flack you guys are catching. I truly do appreciate your team's hard work and Shepard's journey. Thanks once again, I hope some of my suggestions have been of use. Best of luck.

#183
Seijuku

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Drogonion wrote...

Overall, imho, a classy professional response.  

Personally, I think he should avoid defending the integrity and dedication of the ME team.  Most folks here terribly irate about the ending would never question this.  Plainly ignoring trolls is the best policy I think, as these folks deflect discussion from the merits and degrade things to the ad hominem.  

In addition, I tend to feel he is pushing the artistic integrity analogy a little far for my taste.  A game series that includes an advertisement for DLC at its conclusion (and I have no problem with this) shows the limits of pushing it too far - ME is largely a commercial entertainment product.  The ME series is filled with tremendous artistic merit - it's artwork, voicing, story - but a satisfying narrative finale is arguably where the developers should have entertained the least amount of "artistic license."  

Popular narratives follow conventions regardless of how much artistic freedom one would like to exercise otherwise.  The ME3 finale is a literal example of narrative failure.  I've written a little on this here on these forums, but I would link the best analysis I've yet read on this failure in the hopes that Dr. Muzyka does not miss it: http://calitreview.com/24673 .  

The ME series created by Bioware is in my opinion the most epic, glorious expression of interactive storytelling created by man, and all glory well-deserved to Dr. Muzyka and his company for bringing it to fruition.  But this is exactly why fans are clamoring for the addition of more options to the endings.  To take an art analogy, it is like being delivered a Van Gogh with the center of the canvass - the heart of the thing - being cut out.  Such a thing cries out for fulfillment.  


Well said, my friend. I guess, for better or for worst, we'll get answers at PAX or some later time in april. I'm hoping for something here, anything that could save my faith in this series, one of the only reasons why I have an xbox.

#184
GoFarKid15

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First of all fix the Face Import, I can´t use my Shepad! later fix the ending

http://www.fixmasseffect3.com/

#185
wileydsp

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DannieCraft wrote...

I thank God for your life Dr. Ray Muzyka.

I hope that more fans will listen to your words and keep the feedback civil, it is always sad when something positive is turning destructive. I love the Mass Effect team and I am certain they will be able to keep their artistic integrity in the work they have created. Thank you for listening to us, it means alot to have a communication with the ones who have created something we hold dear so passionately.

I really look forward to your announcements in April.


definitely this.

#186
Ronin1325

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I'd hazard a guess that most of us here are looking for *different* endings, not 'clarification' of existing ones. :-/

#187
jackyboy666

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wileydsp wrote...

DannieCraft wrote...

I thank God for your life Dr. Ray Muzyka.

I hope that more fans will listen to your words and keep the feedback civil, it is always sad when something positive is turning destructive. I love the Mass Effect team and I am certain they will be able to keep their artistic integrity in the work they have created. Thank you for listening to us, it means alot to have a communication with the ones who have created something we hold dear so passionately.

I really look forward to your announcements in April.


definitely this.



#188
Xellith

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The developers promised us so much during interviews and the like. I agree that 99% of the game is absolubtely amazing - however the last 1% - the ending was just pathetic. Hardly anything that was said about the game was even used.

The rachni will play a large part? an extra 100 or so points towards what color explosion? I dont feel that this was properly implimented.

What about our choices mattering? What happened to the 16 endings instead of everoyne getting the same bespoke ending? All I want is my choices to matter. Have it artistic that shepard HAS to dies. I think that would detract away from what the real theme of Mass Effect has been. Not about sacrifice - but about overcoming your trials. Thats what I took away from mass effect.

How you can go from an interview saying there will be 16+ different endings to a game that has the exact same cutscene but witha different explosion is an insult to the players who were lied to and an insult to yourselves for not being as epic as you can be.

You are an amazing company bioware. You really are. We love you guys but the ending of the game to me personally was a bit of a slap in the face. You made all these promises and failed to deliver and it hurts.

At the end of ME3 I was waiting for more. I was desperate for more. Not because I didnt want to say goodbye to the ME universe - but because it wasnt a goodbye.  I wanted more replayability. Playing Dragon Age origins and seeing the different endings is cool.  Seeing the end of ME3 just make replay pointless for an entire trilogy for many.

Modifié par Xellith, 21 mars 2012 - 04:10 .


#189
MystaisPC

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It's funny how it is only about artistic integrity 'after' they have our money. There are plenty of pieces of 'art' I would never even think of buying. Bioware is a business and Mass Effect is a product. We are consumers, their customers and their fanbase. Bioware is selling a product, not looking to hang their game in a gallery.

I am really sure that EA, the investors, and the bottom line give a crap about 'artistic integrity'.

Modifié par MystaisPC, 21 mars 2012 - 04:13 .


#190
Kersca

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matchboxmatt wrote...


They didn't anticipate that the ending would get such a negative reaction. If the ending was proper, then most people would have the incentive to play the DLC.



You can make an argument that they probably saw it coming, it is a memorable ending afterall, which is what they wanted.

Now we get to see if they care more about artistic integrity or money.  

Modifié par Kersca, 21 mars 2012 - 04:13 .


#191
ZacOfTheZombies

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 First he said he wasn't going to bring up the reviews, then he turns around in the end and brings up the reviews. Somehow the scores you got from websites, COVERED in Mass Effect 3 ads being high is good. Lovely PR, truely.

Aside form that damage control, the announcement shows a fundemental problem; Bioware doesn't see what's wrong witht he game. It's not just the ending, which is bad without a doubt. The game as a whole is sloppy with plotholes, like the Normandy 2 landing on Earth despite us being told it could not land on a planet. riddling the games whole story. Then there's the DLC, the use of stock photos, the absence of our choices in the trilogy having any real impact on anything, the list goes on. 

Bioware, you could change the ending a thousand times, but it still wouldn't fix all the problems, because it goes deeper then that. You ruined a story, not an ending.

#192
kbct

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Muezick wrote...

This is not a new ending folks, this is them adding on to the current ending. 


Yup, this the feeling I'm getting as well. And it's very non-committal too. Ray's statement regarding these plans needs to be expanded upon. Why wait until April to talk about it?

#193
Guest_slyguy200_*

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hmmm, what he says isn't all bad it is good to hear that there will be more games, but as for the destructive thingy, there is no real counter for that once it starts in any forum it doesn't stop until the forum is locked or something, so i and others do try to avoid it but that doesn't really work all to well as we just end up sucked into an endless flame war with no way out and end up with no real choice but to participate in order to end it. sounds bad i know and it is, but what am i gonna do, i try not to but it still happens.

Modifié par slyguy200, 21 mars 2012 - 04:13 .


#194
Atheismo

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Judging from that blog it looks like Bioware just doesn't get it, or if they do they are deliberately ignoring it: Players arent mad because the ending sucks in terms of happyness, but because it isnt what was promised. Bioware promised wildly different endings that had much different outcomes based on player choice. Instead, what was produced was one cookie cutter ending with different colors. Bioware, why don't you get this? Are you ignoring it? People are angry because you yourselves failed to deliver the product you advertised. You made specific promises about how ME3 would end, and you failed on all counts.

#195
Reever

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vexus vi wrote...

i am such a fan of mass effect, i love all the games, including mass effect 3. but after all these years and sooooo many hours, the end of ME3 just was so underwhelming.


I have to agree with you.
The game itself was really great, the ending....ah well, hope dies last :D

#196
starscreamerx31

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Well at least he said there gonna announce something in april. Assuming they dint change the endings i hope they really and i mean really fill in those plot holes.

#197
Brilhros

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As one of the few (?) who liked the endings but chose to support the community regarding this issue, I'm happy to hear that something's being done about it while maintaining the game's artistic integrity.

And this is because, even though the endings make sense to me as a whole and I wouldn't like them radically changed, it would be great to have some better chaining of the events that transpire in the last minutes, giving them context and explaining us, the audience, what exactly it is that we're witnessing and why.

I loved all 3 ME's, btw.

Modifié par Brilhros, 21 mars 2012 - 04:16 .


#198
electronx

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seriously, this is about as much as I hoped for at that stage.

The admittance that something is not right. The decission to do "something" about it. a sign that the emotional effect of the game was undesertimated. And The CE doing it in persson, not some PR rep.

If anyone says "not enough" now.... I say: get serious. The thing will be looked at. Fans are even invited into a dialogue by the CE. This is about as much as can be achieved now. we even have a timeline for more news.

defending the team is absolutely the job a decent CE should do. fingerpointing and flaming will get us no improvement at all. I want constructive critizism and the acceptance of the issue and the acknowledgement of the fans and the problem is for this stage a serious bridge built.

hold the line but cease the heavy artillery a bit.

#199
nitefyre410

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Ray Muzyka, 

First I would like to thank you for responding to this issue personally.  While I and many of  your customers and fans are happy that you took the time to respond.  I feel that you may be missing the very point.  The point being  that as a customer  of Bioware these endings are  not of the quality that we have come to expect from the company and its games.. They are disjointed ,jarring, complete disconnected from the overall narrative.   These endings also contridict the main selling point of the Mass Effect  Trilogy choice.  No once is Shepard  allowed to refute the Catalyst logic or options. Something that Shepard has done  from start of the series.  Joker a constant companion to Shepard fleeing the battle is Character Derailment at it finest.   Yes, I and many others do understand  that the team worked extreme hard on this game and it does show. These endings are not reflective of the work or  quality.     

Criticism be it gentle or harsh is  never destructive, what is destructive is how the party being critized  handles that criticism. They can choose to  accept it all be it fair or unfair  take it with a gain of salt and become better or ignore it.   What the Mass Effect team needs to realize is that alot of  criticism does come from a malice directed towards them. If comes from their customers and their fans saying... "You can do be better than this and we will not accept it and neither should you."     This is the  very heart of the alot of  us - your customers and fans disappoint and displeasure  over the endings. 

I would like to also add that  calling  your customers complaints destructive is not a way to handle the cristism over the endings.  Please in the future choose you words a bit more wisely. We your customer have  already been marginalized, attack and insult  enoughg by  outside sources, your usage of the word destructive is not helping ease or remedy this situation.    Right now what is need by both sides its patience and humilty to that I will say this... 

 "We as  Long time Customers of BioWare we will not stand for the lack of quality in these endings. If you want our continued business then these endings need to change and or be expanded on. " 

I am looking forward to a resolution to this. 

Have a blessed day. 

#200
mattylee10

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Glad to hear that the higher ups are taking note. Will be looking forward to the April announcement with great interest