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To BioWare, your response towards Retake, and how it is clear that you are not Listening.


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#226
MadMatt910

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refuse81 wrote...

terdferguson123 wrote...

Stygian1 wrote...

 First off, if you haven't read this: http://blog.bioware....012/03/21/4108/   I'd recommend that you do.

So when I first saw that BioWare had officially responded to its fans, I thought "wow maybe you guys really are listening, maybe you actually want to fix this for the fans. Maybe you actually see that your ending was truely ill-planned and overall inept at bringing a close to such a gripping story." 

Then.... well then I read the response. I was disapointed to say the least. 

First, I'll point out the positives that I took from this response:

   1. BioWare, you are listening enough to be AWARE that we hate the ending. Which, to be honest, I think a deaf man in a coma would be aware of by this point.

    2. BioWare, you are willing to tie yourself to an official statement, and in that statement you make it clear that not only will you address the flaws of the ending, but you are willing to work on it.

Now, here is what I found infuriating about this response: 

    1. BioWare seems to think, or at least say, that what we are all angry about is that the ending didn't provide enough closure. Heh. 

     "Building on their research, Exec Producer Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey."

  We don't just want closure! I mean to say the least, yeah most of us do want closure. But, one of our biggest complaints is that your ending is riddled with plot holes, ill-placed themes, deus ex machina cliche scenarios and above all that the ending takes away all choice from the players and turns their hero into a mindless drone and slave to the very beings he has fought so hard against. We don't want closure to an ending like this, we want closure to an ending we love, to an ending that after we finish we can put down the control and do a fist pump in the air (kinda like in ME1&2). We want a range of outcomes, good and bad, and above all we want our choices to matter--which in this current ending they are basically worth a morning constitutional... 

    2. BioWare seems to think that most people love this game. 

    "However, most folks appear to agree that the game as a whole is exceptional, with more than 75 critics giving it a perfect review score and a review average in the mid-90s. Net, I’m proud of the team, but we can and must always strive to do better."

     Yeah.... have you checked ANY player or consumer ratings? I mean really how more obvious could it be that the majority of people purchasing you game rate it one star! (Look on amazon fyi, or any other website that sells ME3 and you shall see my point). I will say this though, BioWare, you did a great, no a fantastic job on this game. You made me fall into this awesome universe even more. The gameplay was great, the story was superb. I couldn't set down the controler. But, that ending, the ending alone (5 minutes) is what is turning your game from a 5 star GOTY to a 1 star piece of poo. It literally sucks the life out of the entire franchise. 

I'm losing faith in your capability to address these issues BioWAre. I am aware I am only one person, but I am also aware that I have been a faithful customer for many years. I have poured every ounce of myself into this series--but I can't and won't follow you anymore if you don't respond to the outcry of not "some of our loyal fans" but almost ALL of your fans.

Listen BioWare, just see that we don't want to fight you. We just want you to see this from our perspective. What you created in the last five minutes of ME3 was a shiver of a brush stroke that ruined a well concieved portrait. That is not art, that is a mistake, a mistake that can be righted. We don't just want closure, we want an ending that is as beautiful and artistic as the rest of this magnificent series.

/end rant. 

(first thread ever, sorry if I got a little impassioned.) :?



1.) That IS what your angry about, closure is more of a general term for wanting things to be explained better, Dr. Muzyka isn't wrong on this, it's just your warped interpretation that is the problem.

2.) Most people DO love this game, using a bunch of 1's on metacritic and amazon as your proof otherwise is silly. Bioware, and several other good games have been getting review bombed there for a long time now just because of the name, most of them have nothing to do with the game. In fact, a large chunk of metacritic reviews were posted literally hours after the game released, there was no way people had possibly played the game at that point.

Dr. Muzyka's post directly aknowledges the retake movement's concerns and even says that Bioware is thinking of ways to address them. As I said in countless other threads, BE PATIENT, people are still playing the game for gods sakes IT JUST CAME OUT, not everyone has the time to beat a 40-50 hour game in a couple of weeks for petes sakes. In conclusion, chill out and BE PATIENT, it's a virtue in case you havn't heard.


Keep your voice down man. You do not speak for everyone here. I for one don't dislike the ending because of lack of closure, it's the feeling of being thrown into a completely different game in the end where I don't have aything to say. I was bereft of choice and the whole thing felt like an insult of my intelligence. I just beat Deus Ex man.

Dr. Muzykas statement only reaffirms my belief that they are only listening to what they want to hear, stuff they can easily say without owning their mistake.


also, this

#227
Larryboy_Dragon

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I love the game. And the ending.
Glad they aren't changing it.

#228
jcmccorm

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Stygian1 wrote...
 First off, if you haven't read this: http://blog.bioware....012/03/21/4108/   I'd recommend that you do.

I wish the statement had a little less face saving.

1. "Profession gaming writers/reviewers loved our game" (they kind of have to review positive, but how many played through the end?)
2. "We are ARTISTS! We created a work of ART! It has special rules!"

I really wish that you acknowledged that things went wrong in development, you had to address them, and sacrifies were made in the quality of the content. You ran out of time and money. You said so yourself in the iPad app. Content was cut. The ending got some serious last-minute rewrite, and looks like it was produced on a shoe-string budget. You knew you weren't delivering the product that even you wanted to put out there.

I think I can understand it if you said that the project management was bungled and as a result, you put far more quality into the earlier content, and the financial reality was that the end of the game had to make some sacrifices in order to ship.

Saying, "this is a work of art and this is how we invisioned the ending" really isn't the whole truth. It isn't how you planned on ending the series (in terms of budget, writing, etc) until you had to make sacrifices to ship. Unfortunately, it showed badly. I don't see that the quality issue was a surprise to you. You made the sacrifices.

In the end, I suppose, I don't guess I can complain WHAT story you tell as long as there is a good outcome. It is just hard to swallow that I'm being blamed for complaining when you yourself said that you had to make sacrifices due to time/budget constraints.

#229
refuse81

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Larryboy_Dragon wrote...

I love the game. And the ending.
Glad they aren't changing it.


Good for you

#230
terdferguson123

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Larryboy_Dragon wrote...

I love the game. And the ending.
Glad they aren't changing it.


You are going to be accused of trolling, an idiot, or a bioware employee before this thread ends just so you know. Also, I agree with you.

#231
stalin931

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I suppose this shoots the indoctrination theory squarely in the face (it was stupid but i'd have taken it over the ending I got any day of the week) I still can't believe that the dev team HONESTLY thought the ending was good. perhaps it looks different from where they were standing but I still struggle to believe the people who wrote something as epic as the mass effect 2 concluding scene could then go on to writer the mass effect 3 ending and think it was up to the same standard. the statement also seems to refer to the rumoured, "the truth" DLC due in april so they are obviously changing something in that, though I don't know if that was always going to be the case or it is simply something developed in response to the complaints and bolted on to some unrelated DLC

#232
terdferguson123

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jcmccorm wrote...

Stygian1 wrote...
 First off, if you haven't read this: http://blog.bioware....012/03/21/4108/   I'd recommend that you do.

I wish the statement had a little less face saving.

1. "Profession gaming writers/reviewers loved our game" (they kind of have to review positive, but how many played through the end?)
2. "We are ARTISTS! We created a work of ART! It has special rules!"

I really wish that you acknowledged that things went wrong in development, you had to address them, and sacrifies were made in the quality of the content. You ran out of time and money. You said so yourself in the iPad app. Content was cut. The ending got some serious last-minute rewrite, and looks like it was produced on a shoe-string budget. You knew you weren't delivering the product that even you wanted to put out there.

I think I can understand it if you said that the project management was bungled and as a result, you put far more quality into the earlier content, and the financial reality was that the end of the game had to make some sacrifices in order to ship.

Saying, "this is a work of art and this is how we invisioned the ending" really isn't the whole truth. It isn't how you planned on ending the series (in terms of budget, writing, etc) until you had to make sacrifices to ship. Unfortunately, it showed badly. I don't see that the quality issue was a surprise to you. You made the sacrifices.

In the end, I suppose, I don't guess I can complain WHAT story you tell as long as there is a good outcome. It is just hard to swallow that I'm being blamed for complaining when you yourself said that you had to make sacrifices due to time/budget constraints.


You and a lot of people in this thread are taking his comment about critic reviews way out of context. Right after he mentioned the critic reviews he said that using those only would be humiliating and that they are also taking your feedback into account.

#233
terdferguson123

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stalin931 wrote...

I suppose this shoots the indoctrination theory squarely in the face (it was stupid but i'd have taken it over the ending I got any day of the week) I still can't believe that the dev team HONESTLY thought the ending was good. perhaps it looks different from where they were standing but I still struggle to believe the people who wrote something as epic as the mass effect 2 concluding scene could then go on to writer the mass effect 3 ending and think it was up to the same standard. the statement also seems to refer to the rumoured, "the truth" DLC due in april so they are obviously changing something in that, though I don't know if that was always going to be the case or it is simply something developed in response to the complaints and bolted on to some unrelated DLC


I am agnostic to the theory, but I do not see how this disproves it in any way. A lot of people have been saying this, and their is no part in that blog post that sais the indoc theory never happened

#234
Versus Omnibus

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Adanu wrote...

Isu wrote...

Adanu wrote...

You got a statement, and a request to be patient, and you people are still going on?

Wow. Talk about entitled.


Obvious troll is obvious.


YOu want trolling? Take a look at the last two weeks in this forum with the massive flame wars.

Me? I'm pointing out the pointless anger here. Of COURSE it's going to have some PR in it... It's half addressing, and half PR for the rest of the world. People here need a reality check.

So, In closing to you: **** off.


After all the "comments" about the group I'm a part of from the other party I have to say that "your side" hasn't been as civil either.

I seen us be called entitled, whiney, brats, and even been compared to terrorists. Most of us have simply are giving our feedback to Bioware, which they themselves have asked for. Has Bioware suffered from immature behavior, I believe that yes. Do I think we should shut up just because people demand that we do?

No.

I'll continue to hold the line until April, and depending on Bioware's announcement, I will continue to hold the line until the line itself gives up.

#235
jcmccorm

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terdferguson123 wrote...
You and a lot of people in this thread are taking his comment about critic reviews way out of context. Right after he mentioned the critic reviews he said that using those only would be humiliating and that they are also taking your feedback into account.

After saying that the critical review don't matter (first paragraph), he brings them up a second time. Seems to me he's leaning on that point and not dismissing it out of hand if he brings it up AGAIN to defend his product.

#236
rhyddhau

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I think it's important to keep this thread on the first page of the forums, and above all of the misleading threads denouncing the Retake movement. BioWare needs to fully understand that they're still screwing up and insulting their customers.

#237
Stygian1

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rhyddhau wrote...

I think it's important to keep this thread on the first page of the forums, and above all of the misleading threads denouncing the Retake movement. BioWare needs to fully understand that they're still screwing up and insulting their customers.


Thanks :)

And I feel the same, I'm not trying to insult them, I just want them to realize a lot of what we're saying is being ignored. 

#238
jcmccorm

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This part gets me, too:

We’re working hard to maintain the right
balance between the artistic integrity of the original story while
addressing the fan feedback we’ve received.


I think he hit the nail on the head, but in the opposite way.

The fans are saying, "your last minute shoestring budget rewrite of the ending compromised the artistic integrity of mass effect." Fan feedback is 100% in sync with artistic integrity. It was the time/budget constraints that forced the compromise of the artistic work at BioWare. The fans are asking for an uncompromised work with an ending quality that is consistent with everything up until that point.

#239
refuse81

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jcmccorm wrote...
The fans are saying, "your last minute shoestring budget rewrite of the ending compromised the artistic integrity of mass effect." Fan feedback is 100% in sync with artistic integrity. It was the time/budget constraints that forced the compromise of the artistic work at BioWare. The fans are asking for an uncompromised work with an ending quality that is consistent with everything up until that point.

So much this

#240
Stygian1

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jcmccorm wrote...

This part gets me, too:

We’re working hard to maintain the right
balance between the artistic integrity of the original story while
addressing the fan feedback we’ve received.


I think he hit the nail on the head, but in the opposite way.

The fans are saying, "your last minute shoestring budget rewrite of the ending compromised the artistic integrity of mass effect." Fan feedback is 100% in sync with artistic integrity. It was the time/budget constraints that forced the compromise of the artistic work at BioWare. The fans are asking for an uncompromised work with an ending quality that is consistent with everything up until that point.


This. Art is created to please, if it does not please or engage, then it is not art. 

#241
SaltyWaffles-PD

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The fact that this thread even exists and is completely correct just drives home how...there just aren't any words any more. You don't forgive someone who knowingly stabbed you in the back and only very gradually and grudgingly admits he's aware you didn't like it after days of protest and evidence.

#242
Stygian1

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SaltyWaffles-PD wrote...

The fact that this thread even exists and is completely correct just drives home how...there just aren't any words any more. You don't forgive someone who knowingly stabbed you in the back and only very gradually and grudgingly admits he's aware you didn't like it after days of protest and evidence.


Agreed <_<

#243
terdferguson123

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SaltyWaffles-PD wrote...

The fact that this thread even exists and is completely correct just drives home how...there just aren't any words any more. You don't forgive someone who knowingly stabbed you in the back and only very gradually and grudgingly admits he's aware you didn't like it after days of protest and evidence.


Could you be more dramatic?

As I have stated hundreds of times, the game just came out, not everyone finishes 40-50 hour
games in a couple of weeks, keep in mind that Bioware needs to think of those players too, they cannot just immediately post statements about their ending because a bunch of people beat the game in 3 days and complained. I know that many of you guys seem to not realize this, but your group isn't the only one that played Mass Effect.

#244
TheDarkShape

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Could you be any more entitled? This is one of the most embarrassing posts I've ever seen.

#245
terdferguson123

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Stygian1 wrote...

jcmccorm wrote...

This part gets me, too:

We’re working hard to maintain the right
balance between the artistic integrity of the original story while
addressing the fan feedback we’ve received.


I think he hit the nail on the head, but in the opposite way.

The fans are saying, "your last minute shoestring budget rewrite of the ending compromised the artistic integrity of mass effect." Fan feedback is 100% in sync with artistic integrity. It was the time/budget constraints that forced the compromise of the artistic work at BioWare. The fans are asking for an uncompromised work with an ending quality that is consistent with everything up until that point.


This. Art is created to please, if it does not please or engage, then it is not art. 


Have you seen art before? Art is art because not everyone likes it, some people aquire a taste for it over time, some never do.

Sounds familiar.

Modifié par terdferguson123, 21 mars 2012 - 08:34 .


#246
Dr8Jones

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I agree OP. How can we trust them with this after what they have done? I for one will not buy the DLC until I see some user reviews. Very sad I go from pre-ordering anything BioWare put out to this. We've all been betrayed and it will take time to gain that trust back.

#247
Averas13

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At least we know they're going to do something about it now. That's something, right?

I must say though, as much as I want to believe things will be sunshine and daisies (not literally) at this point, I am also a bit concerned with the fact that they didn't really make it clear which "issues" with the ending will be addressed. I mean, yeah more closure would be nice, but I don't exactly need confirmation that all the characters are basically screwed at this point. Last time I checked, the whole point of the Retake movement was to not have any of that garbage happen at all (Mass Relays destroyed, Normandy and co. stranded, fleet stuck on destroyed Earth). I'm also not sure if they realize that the dialog starting at meeting the catalyst completely contradicts almost everything in the ME universe so far, and brings in plot holes like it's Christmas. A cutscene which elaborates on the endings currently in place will not be satisfactory.

I hope they know these things and plan to change the ending accordingly. If they're going to do this it had better be done right the second time.

#248
refuse81

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terdferguson123 wrote...

Stygian1 wrote...

jcmccorm wrote...

This part gets me, too:

We’re working hard to maintain the right
balance between the artistic integrity of the original story while
addressing the fan feedback we’ve received.


I think he hit the nail on the head, but in the opposite way.

The fans are saying, "your last minute shoestring budget rewrite of the ending compromised the artistic integrity of mass effect." Fan feedback is 100% in sync with artistic integrity. It was the time/budget constraints that forced the compromise of the artistic work at BioWare. The fans are asking for an uncompromised work with an ending quality that is consistent with everything up until that point.


This. Art is created to please, if it does not please or engage, then it is not art. 


Have you seen art before? Art is art because not everyone likes it, some people aquire a taste for it over time, some never do.

Sounds familiar.

Yes, some like rotten food and others don't but it's not art.

#249
lady winde

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With the way the ending(s) was set up, I didn't think they would do an overhaul nor did I expect them too. It would have been awesome to have the super deluxe happy ending, the you're a fail whale ending, meh that was ok i guess ending, and other different degrees of you win/youfail to go around...

I didn't care for the ending(s) they gave us, but if they are coming out with dlc that helps explain what happened (which is what I took away from his blog) then I'm okay with that. At least it's something.

My biggest gripe with the endings was that I didn't get what had happened with the Normandy, Joker, and the crew. If they're able to clarify that, then I'm good. It sucks that it looks like Shepard won't be able to have the option for a happy ending but at this point I'll take what I can get.

I do appreciate his and Casey's response and that they do acknowledge the passion and dedication we fans have for their games.

I'll be sitting on the sidelines waiting to see what April has in store for us.

#250
UndeadTRex

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It's like you're saying what we've all been yelling. And yet Bioware still doesn't hear it....
They really should read what you wrote, its pretty much how everybody feels.