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Anyone Else Think It's Ridiculous That People Are Seeking Refunds?


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#26
Gigamantis

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astheoceansblue wrote...

Gigamantis wrote...

Of course it's ridiculous. There was no false advertising


Yes there was:

Bioware: we promise, no ABC ending!

Mass Effect 3: ABC ending.

That and the fact they'd led us into ME3 with such high quality of care and attention to story telling that the gaping holes in the final feel like an insult to the amount of hours we invested.

They only promised your choices would effect the ending and they do.  They never promised anything about the extent or your ability to shift the overall direction of the ending.  Stop being an ignorant child. 

#27
MelfinaofOutlawStar

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Gigamantis wrote...

Of course it's ridiculous. There was no false advertising, everything about the game was delivered as promised, it works fine and on top of all of that it's a fantastic game. Children are just dumb and apparently don't understand how consumerism or the law work.


Seems like they do because they're exercising their rights as consumers.

#28
Gigamantis

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Salis777 wrote...

Gigamantis wrote...

Of course it's ridiculous. There was no false advertising, everything about the game was delivered as promised, it works fine and on top of all of that it's a fantastic game. Children are just dumb and apparently don't understand how consumerism or the law work.


Amazon disagrees.

Any retailer can offer refunds for any reason.  Nobody is legally, or even morally, entitled to them, though. 

#29
astheoceansblue

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Gigamantis wrote...

They only promised your choices would effect the ending and they do.  They never promised anything about the extent or your ability to shift the overall direction of the ending.  


They promised us our choices would drasticallly effect the ending, that all the stories we weaved and spun would pay off in satisfying and diverse ways.

There are three quotes that explicitly say these things, and we most certainly did not get this.

#30
AkiKishi

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Gigamantis wrote...

Of course it's ridiculous. There was no false advertising, everything about the game was delivered as promised, it works fine and on top of all of that it's a fantastic game. Children are just dumb and apparently don't understand how consumerism or the law work.


sarcasm.

#31
Gigamantis

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MelfinaofOutlawStar wrote...

Gigamantis wrote...

Of course it's ridiculous. There was no false advertising, everything about the game was delivered as promised, it works fine and on top of all of that it's a fantastic game. Children are just dumb and apparently don't understand how consumerism or the law work.


Seems like they do because they're exercising their rights as consumers.

What rights?  If you can't convince your retailer and Bioware refuses to directly refund anyone what rights are violated?  You people must be the product of public education.  

#32
Overule

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They made specific promises regarding the game's nature that were never fulfilled. So no.

#33
MelfinaofOutlawStar

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They also stated there would be an ending there the Reapers win.

Perhaps you get that if you're killed by Marauder Shields.

#34
Gigamantis

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astheoceansblue wrote...

Gigamantis wrote...

They only promised your choices would effect the ending and they do.  They never promised anything about the extent or your ability to shift the overall direction of the ending.  


They promised us our choices would drasticallly effect the ending, that all the stories we weaved and spun would pay off in satisfying and diverse ways.

There are three quotes that explicitly say these things, and we most certainly did not get this.



All of the stuff you said is subjective.  If Bioware considered the options drastic and the ending satisfying then you have no legal recourse.  The point is that the options and ending were there.  Your opinion of their opinion of their ending doesn't matter. 

#35
MACharlie1

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MelfinaofOutlawStar wrote...

MACharlie1 wrote...

I...sort of have to disagree here with the majority. Maybe I shouldn't compare movies and video games but...if you went to see a movie and walked out (as the end credits roll) and demanded your money back because you didn't like it, you aren't getting your money back.


Actually, you can get your money back.

You can...if you moan enough and they give it to you just to shut you up. In which case, it's not really a refund. It's a "shut your mouth so I can get through my day" payment. If you simply didn't like your movie - tough. You sat and watched the entire thing. 

*Former theatre manager. 

#36
Salis777

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Gigamantis wrote...

Salis777 wrote...

Gigamantis wrote...

Of course it's ridiculous. There was no false advertising, everything about the game was delivered as promised, it works fine and on top of all of that it's a fantastic game. Children are just dumb and apparently don't understand how consumerism or the law work.


Amazon disagrees.

Any retailer can offer refunds for any reason.  Nobody is legally, or even morally, entitled to them, though. 


Oh so returning a corporate product you dislike is a moral issue?  lol, I'm going to Hell for that last time at Walmart :whistle:

#37
MelfinaofOutlawStar

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MACharlie1 wrote...

MelfinaofOutlawStar wrote...

MACharlie1 wrote...

I...sort of have to disagree here with the majority. Maybe I shouldn't compare movies and video games but...if you went to see a movie and walked out (as the end credits roll) and demanded your money back because you didn't like it, you aren't getting your money back.


Actually, you can get your money back.

You can...if you moan enough and they give it to you just to shut you up. In which case, it's not really a refund. It's a "shut your mouth so I can get through my day" payment. If you simply didn't like your movie - tough. You sat and watched the entire thing. 

*Former theatre manager. 


Worked in theater too and people didn't even have to complain that much.

#38
Celtic Latino

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Considering how well the other 95% of the game is, even for the majority of the people who are angry with the endings, yes it is. Mass Effect 3 is not a bad game. It just has bad endings. Overall its a superb product otherwise. Besides if someone returns the game how else are we going to see what's being addressed in future content unless you rebuy?

#39
astheoceansblue

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Gigamantis wrote...

astheoceansblue wrote...

Gigamantis wrote...

They only promised your choices would effect the ending and they do.  They never promised anything about the extent or your ability to shift the overall direction of the ending.  


They promised us our choices would drasticallly effect the ending, that all the stories we weaved and spun would pay off in satisfying and diverse ways.

There are three quotes that explicitly say these things, and we most certainly did not get this.



All of the stuff you said is subjective.  If Bioware considered the options drastic and the ending satisfying then you have no legal recourse.  The point is that the options and ending were there.  Your opinion of their opinion of their ending doesn't matter.  

 

Direct quote from Bioware:

"As Mass Effect 3 is the end of the planned trilogy, the developers are not constrained by the necessity of allowing the story to diverge, yet also continue into the next chapter. This will result in a story that diverges into wildly different conclusions based on the player's actions in the first two chapters." 

WIldly different.

This quote explicitly tells us the endings would be massivley vaired based on our previous choices. We did not get this. We got 3 endings that differed very slightly.

This isn't opinion.

Modifié par astheoceansblue, 21 mars 2012 - 07:50 .


#40
hawat333

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Oh, I do. Indeed I do.
But the FTC complaint wins the prize.

#41
Gigamantis

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Salis777 wrote...

Gigamantis wrote...

Salis777 wrote...

Gigamantis wrote...

Of course it's ridiculous. There was no false advertising, everything about the game was delivered as promised, it works fine and on top of all of that it's a fantastic game. Children are just dumb and apparently don't understand how consumerism or the law work.


Amazon disagrees.

Any retailer can offer refunds for any reason.  Nobody is legally, or even morally, entitled to them, though. 


Oh so returning a corporate product you dislike is a moral issue?  lol, I'm going to Hell for that last time at Walmart :whistle:

I didn't say anything about you being immoral.  I said you're not morally entitled to anything.  How's the GED working out for you?  

#42
Farbautisonn

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I support anyone getting their money back. Go go go!

#43
wolf99000

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I did not think you get a refund for not liking something can I take back all the crappy moives I have got over the years are they really giving the refund on the ending

for me I like dont like the ending but I think getting a refund because you dont like the ending is a bit much I for one am willing to wait after my one playthrough with my femshep on dlc to fix it to give bioware a chance

#44
MelfinaofOutlawStar

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Honestly I don't see why anyone here should be so upset with another's purchasing habits.

If you really wanted to know I got some lettuce, sparkling water, and bread at the store today. Yesterday I bought Alan Wake on Steam.

#45
Gigamantis

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astheoceansblue wrote...

Gigamantis wrote...

They only promised your choices would effect the ending and they do.  They never promised anything about the extent or your ability to shift the overall direction of the ending.  


Direct quote from Bioware:

"As Mass Effect 3 is the end of the planned trilogy, the developers are not constrained by the necessity of allowing the story to diverge, yet also continue into the next chapter. This will result in a story that diverges into wildly different conclusions based on the player's actions in the first two chapters." 

WIldly different.

Really?

Oh, so you're going to demand compensation over the definition of the word "wildly."  Well, that makes perfect sense.  And here I thought you were all just children who didn't know the first thing about consumer law. 

It seems like they oversold the ending a bit.  BOO HOO!  It's called hype and it's not illegal.  Get over it.  

Modifié par Gigamantis, 21 mars 2012 - 07:53 .


#46
MACharlie1

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MelfinaofOutlawStar wrote...

MACharlie1 wrote...

MelfinaofOutlawStar wrote...

MACharlie1 wrote...

I...sort of have to disagree here with the majority. Maybe I shouldn't compare movies and video games but...if you went to see a movie and walked out (as the end credits roll) and demanded your money back because you didn't like it, you aren't getting your money back.


Actually, you can get your money back.

You can...if you moan enough and they give it to you just to shut you up. In which case, it's not really a refund. It's a "shut your mouth so I can get through my day" payment. If you simply didn't like your movie - tough. You sat and watched the entire thing. 

*Former theatre manager. 


Worked in theater too and people didn't even have to complain that much.

All I can say is; different theatres, different practices then. Personally, I think it's wrong to ask for a movie refund if you sat through the entire damn movie and simply didn't like it. and my employers/coworkers echoed such sentiments. I mean, whats to stop anyone from seeing a movie and then simply saying they didn't like it? Maybe Long island foilks are just more untrustworthy/liars/cheapasses. :whistle: 

Modifié par MACharlie1, 21 mars 2012 - 07:52 .


#47
Khayness

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If you qualify for a refund and you want to live with it, then why the hell not. It's their choice.

#48
MelfinaofOutlawStar

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Gigamantis wrote...

astheoceansblue wrote...

Gigamantis wrote...

They only promised your choices would effect the ending and they do.  They never promised anything about the extent or your ability to shift the overall direction of the ending.  


Direct quote from Bioware:

"As Mass Effect 3 is the end of the planned trilogy, the developers are not constrained by the necessity of allowing the story to diverge, yet also continue into the next chapter. This will result in a story that diverges into wildly different conclusions based on the player's actions in the first two chapters." 

WIldly different.

Really?

Oh, so you're going to demand compensation over the definition of the word "wildly."  Well, that makes perfect sense.  And here I thought you were all just children who didn't know the first thing about consumer law. 


The other users are children and results of public education. Did you recieve a Bachelors Degree in Deflecting Arguments with Insults?

#49
astheoceansblue

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Gigamantis wrote...

Oh, so you're going to demand compensation over the definition of the word "wildly."  Well, that makes perfect sense.  And here I thought you were all just children who didn't know the first thing about consumer law. 


The crux of the entire arguement is the fact they used this word. "wildly different" denotes large variation. That we got three endings with the slightest changes bewtween them is miles away from the product that they explicitly promised we'd receive.

I'm not fussed about the fine points of consumer law, I'm merely stating that I think it's justified people would seek a refund based on these facts.

#50
Gigamantis

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MelfinaofOutlawStar wrote...

Gigamantis wrote...

astheoceansblue wrote...

Gigamantis wrote...

They only promised your choices would effect the ending and they do.  They never promised anything about the extent or your ability to shift the overall direction of the ending.  


Direct quote from Bioware:

"As Mass Effect 3 is the end of the planned trilogy, the developers are not constrained by the necessity of allowing the story to diverge, yet also continue into the next chapter. This will result in a story that diverges into wildly different conclusions based on the player's actions in the first two chapters." 

WIldly different.

Really?

Oh, so you're going to demand compensation over the definition of the word "wildly."  Well, that makes perfect sense.  And here I thought you were all just children who didn't know the first thing about consumer law. 


The other users are children and results of public education. Did you recieve a Bachelors Degree in Deflecting Arguments with Insults?

Bioware oversold the ending a bit.  It's called hype and it's not illegal.  If you were an adult you would realize this and still be able to enjoy what was a fantastic game. 

That better?