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Anyone Else Think It's Ridiculous That People Are Seeking Refunds?


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#76
Tazzmission

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i blame the bsn for the refund thing because the pro take back movment does nothing but scare new fans off

im sorry but who the hell are they to say what new fans should and shouldnt spend ther emoney on?

#77
AkiKishi

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[quote]Ghost Warrior wrote...

[quote]hex23 wrote...

Are you a retard that just likes to argue?

Regardless of how you feel, people are getting refunds for the game. Since you don't seem to understand, again....they are handing out refunds for this game.

Period. End of discussion. The sh*t you're saying has nothing to do with anything.
[/quote]
Actually,not everybody will give you a refund. Kinda depends on where you bought the game.

If I was working in a store and somebody asked me for refund,I'd be have a hard time not telling them to fu*k off.

[/quote

Consumer protection laws trump store policy.

#78
Guest_Son Ov Mars_*

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While I think the people(I think it's only one or two so far) who are suing BioWare/EA are asinine. I see no problem with those who want their money back for buying a game they did not like.

#79
Ghost Warrior

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Lycius wrote...

Just stop responding to Gigamantis, he's nothing but a hijacking troll. I mean really? The constant, kids, children, namecalling is faily lame trolling to begin with but he's just being nonsensical to get a reaction.

I don't blame him. Hard to be respectful towards unreasonable people.

#80
Gigamantis

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Salis777 wrote...

Gigamantis wrote...

You have absolutely no grounds for anything legally; none of you have made anything close to a legal case for fraud.  The lack of perspective generated by your general ignorance is what I'm pointing out.  Take it as an insult if you must.

The only case you have is a moral one because you feel lied to when companies exaggerate elements of their produce to hype you up.  Hype is normal, when you grow up you learn not to take so abhorrently literal. 


I don't own the game.  I certainly have a legal right to return a product I am unsatisfied with.  Perhaps you should read up on consumer rights?  You seem not to understand some basic principles of them.

Who is talking about fraud?  I certainly wasn't, are you just trying to make an argument against something I'm not saying?

And again it's nothing to do with morality.  If someone doesn't like a product they can return it.

And when you grow up you'll learn to debate without the foolish put downs, it'll make your arguments more forceful.

False advertising is fraud and that's what is being sold in this thread as the legal basis for being owed a refund.  If someone doesn't like a product they can return it if the retailer allows returns.  If they don't allow returns you CAN'T RETURN IT.  

If it's something that can be legally taken away at a retailers discretion then it's not a right, it's a priveledge.  No one legally has to give you anything unless the game is broken or the equivalent of a lemon. 

Modifié par Gigamantis, 21 mars 2012 - 08:11 .


#81
astheoceansblue

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Gigamantis wrote...

"Wildly" is just a buzz word used to create hype.  It's like when a UFC advertisement promises a night of INTENSE fights or a movie promises to be an ACTION PACKED THRILL RIDE.  If you end up thinking the fights are boring and the movie is bland, and try to claim false advertising you'll be laughed out of any lawyers office.  


That's not what happend though. They didn't generalise and use buzz words to paint a vague idea that could easily be washed over when the time came to justify it. they literally said:

The endings would be diverse and differ greatly based on previous choices.
That we would not get an ABC ending.

This isn't fooling us with marketing buzz and hype, this is an explicit lie.

#82
Guest_Ivandra Ceruden_*

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Gigamantis wrote...

astheoceansblue wrote...

Gigamantis wrote...

They only promised your choices would effect the ending and they do.  They never promised anything about the extent or your ability to shift the overall direction of the ending.  


They promised us our choices would drasticallly effect the ending, that all the stories we weaved and spun would pay off in satisfying and diverse ways.

There are three quotes that explicitly say these things, and we most certainly did not get this.



All of the stuff you said is subjective.  If Bioware considered the options drastic and the ending satisfying then you have no legal recourse.  The point is that the options and ending were there.  Your opinion of their opinion of their ending doesn't matter. 


But it's mainly our opinion of their games that keeps them in business. So there.

#83
Gigamantis

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Lycius wrote...

Just stop responding to Gigamantis, he's nothing but a hijacking troll. I mean really? The constant, kids, children, namecalling is faily lame trolling to begin with but he's just being nonsensical to get a reaction.

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 

I'm explaining how these things work to you.  If you're going to ignore it and hard on a few discriptive terms I used then you're a troll.  

#84
Jononarf

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TheProfessor234 wrote...

People seek refunds on anything they don't like, it's not a new concept.

I don't see how that is ridiculous.


It's ridiculous when it's an angry customer demanding money back due to being unhappy about a small portion of the game. So the other 95% of the game wasn't fun? Do your research then.

Sorry guys, you break the plastic, put the game disc in your dvd-rom drive, it is yours regardless. At least come up with a better excuse like "it's defective" like a smarter customer would. At least console players can trade thier games back.

Modifié par Jononarf, 21 mars 2012 - 08:16 .


#85
Salis777

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Gigamantis wrote...

Lycius wrote...

Just stop responding to Gigamantis, he's nothing but a hijacking troll. I mean really? The constant, kids, children, namecalling is faily lame trolling to begin with but he's just being nonsensical to get a reaction.

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 

I'm explaining how these things work to you.  If you're going to ignore it and hard on a few discriptive terms I used then you're a troll.  


lol and you wonder why you can't get your point across :whistle:

#86
Gigamantis

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astheoceansblue wrote...

Gigamantis wrote...

"Wildly" is just a buzz word used to create hype.  It's like when a UFC advertisement promises a night of INTENSE fights or a movie promises to be an ACTION PACKED THRILL RIDE.  If you end up thinking the fights are boring and the movie is bland, and try to claim false advertising you'll be laughed out of any lawyers office.  


That's not what happend though. They didn't generalise and use buzz words to paint a vague idea that could easily be washed over when the time came to justify it. they literally said:

The endings would be diverse and differ greatly based on previous choices.
That we would not get an ABC ending.

This isn't fooling us with marketing buzz and hype, this is an explicit lie.

You got three separate endings based on your choices.  Different endings are diversity and the extent to which they varied is where the use of exclamative buzz words came in.  You weren't lied to; you bought into hype.  No more and no less. 

#87
astheoceansblue

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Gigamantis wrote...

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 


Some of the peopel you're replying to are not contesting what the law states, but rather the entire idea of seeking compesnation (lawful or not) is justified as an action.

Isn't Amzon accepting open box returns?
Is it true Origin is allowing refunds based on the argument the product given wasn't the one received?

I've read of these instances, and if they're true then your argument doens't hold much weight anyway...

#88
Gigamantis

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Salis777 wrote...

Gigamantis wrote...

Lycius wrote...

Just stop responding to Gigamantis, he's nothing but a hijacking troll. I mean really? The constant, kids, children, namecalling is faily lame trolling to begin with but he's just being nonsensical to get a reaction.

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 

I'm explaining how these things work to you.  If you're going to ignore it and hard on a few discriptive terms I used then you're a troll.  


lol and you wonder why you can't get your point across :whistle:

I'm getting my point across, you just don't want to hear it.  You would've found some way to ignore it no matter how it was worded.  Just be grateful I gave you an easy way out by calling you a child. 

#89
AkiKishi

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Gigamantis wrote...

Lycius wrote...

Just stop responding to Gigamantis, he's nothing but a hijacking troll. I mean really? The constant, kids, children, namecalling is faily lame trolling to begin with but he's just being nonsensical to get a reaction.

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 

I'm explaining how these things work to you.  If you're going to ignore it and hard on a few discriptive terms I used then you're a troll.  


You are aware the law varies country to country right?

#90
Ghost Warrior

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Gigamantis wrote...
 
If it's something that can be legally taken away at a retailers discretion then it's not a right, it's a priveledge.  No one legally has to give you anything unless the game is broken or the equivalent of a lemon. 

Yeah it's one thing if you were given a broken disc. Only reasonable action is to ask for refund or working copy. But return because you didn't like the game you already finished?

I can already imagine a conversation between "unhappy customer" and almost any retailer in Croatia:

C: "I'd like to return this game,I'm not satisfied with it"

R: "What's wrong with it?"

C: "The ending is not they said it would be"

R: "So you reached the ending. And how long did it take you to finish it?"

C: "About 30 hours"

R: "And you didn't like the way it ended,so you want a refund"

C: "That's right"

R: "I see. Get the hell out of my face"

#91
Aprudena Gist

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i wish i could seek a refund but i will never be able to get the $70 or what ever i wasted on this pile of trash they call a game

#92
MelfinaofOutlawStar

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astheoceansblue wrote...

Gigamantis wrote...

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 


Some of the peopel you're replying to are not contesting what the law states, but rather the entire idea of seeking compesnation (lawful or not) is justified as an action.

Isn't Amzon accepting open box returns?
Is it true Origin is allowing refunds based on the argument the product given wasn't the one received?

I've read of these instances, and if they're true then your argument doens't hold much weight anyway...


I expect an answer involving your mental capacity being that of a toddler.

#93
Drazlok

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wastelander75 wrote...

Casey Hudson - ".......At this point we’re taking into account so many decisions that you’ve made as a player and reflecting a lot of that stuff. It’s not even in any way like the traditional game endings, where you can say how many endings there are or whether you got ending A, B, or C. The endings have a lot more sophistication and variety in them."


This is the one that always really gets me. Its very A, B, or C and even worse than that really. I wouldn't return it but if people want to props to them.

#94
Admiral H. Cain

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Well, you may believe it's ridiculous, but if the shoe doesn't fit right, you return it.

I literally just printed out my Amazon return form, and I'll be headed over to the post office after I cook and eat my lunch.

I loved Mass Effect 1 and Mass Effect 2, but I will not allow Mass Effect 3 to ruin both of those games for me. So, for now, I'll get my money back at full price, and if for BioWare makes it right, I will have no problem purchasing a regular copy at a later date. The only true way to show dissatisfaction in a capitalist economy is by hitting them where it hurts, and I fully intend to use my power as a consumer to do so.

#95
Gigamantis

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astheoceansblue wrote...

Gigamantis wrote...

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 


Some of the peopel you're replying to are not contesting what the law states, but rather the entire idea of seeking compesnation (lawful or not) is justified as an action.

Isn't Amzon accepting open box returns?
Is it true Origin is allowing refunds based on the argument the product given wasn't the one received?

I've read of these instances, and if they're true then your argument doens't hold much weight anyway...

Amazon is a retailer that makes it's own policies for returns.  If Amazon is feeling generous they can allow any kind of returns they want, but they aren't legally obligated to give you anything for your game. 

#96
Salis777

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BobSmith101 wrote...

Gigamantis wrote...

Lycius wrote...

Just stop responding to Gigamantis, he's nothing but a hijacking troll. I mean really? The constant, kids, children, namecalling is faily lame trolling to begin with but he's just being nonsensical to get a reaction.

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 

I'm explaining how these things work to you.  If you're going to ignore it and hard on a few discriptive terms I used then you're a troll.  


You are aware the law varies country to country right?


I'm sure he realises this, he's all growed up.

#97
SmellyMetal

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So basically what you're telling us is that, today we can ask refund for a product wrongly advertised, but not in the case of a video game?

Did you ever read about consumer rights? Why shouldn't video games be concerned?

What a sad generation for video games...
- Rise of netpass and the death of used games (while used books, movies, cars are OK)
- We must NOT complain about buying something incomplete (but we won't accept to pay for a book if we have to purchase the extra missing page on top)

You cannot even imagine, how painful this generation is, for an old gamer like me who used to play games in the 80's

Modifié par SmellyMetal, 21 mars 2012 - 08:23 .


#98
WhiteKnyght

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It's sad. They're just going to re-buy when the new ending gets released.

#99
Admiral H. Cain

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Ghost Warrior wrote...

Gigamantis wrote...
 
If it's something that can be legally taken away at a retailers discretion then it's not a right, it's a priveledge.  No one legally has to give you anything unless the game is broken or the equivalent of a lemon. 

Yeah it's one thing if you were given a broken disc. Only reasonable action is to ask for refund or working copy. But return because you didn't like the game you already finished?

I can already imagine a conversation between "unhappy customer" and almost any retailer in Croatia:

C: "I'd like to return this game,I'm not satisfied with it"

R: "What's wrong with it?"

C: "The ending is not they said it would be"

R: "So you reached the ending. And how long did it take you to finish it?"

C: "About 30 hours"

R: "And you didn't like the way it ended,so you want a refund"

C: "That's right"

R: "I see. Get the hell out of my face"


This is how the marketplace works; if a business won't except an exchange for a product I didn't like, then I don't shop there anymore.

When I buy a pair of hiking boots or shoes from REI, they tell me to do a couple of hikes in them to see if I like them. If I don't, I bring them back and exchange them for a full refund and/or another pair until I find a pair I do like. I hiked 18 miles (11 hours) in the last pair of shoes I returned. 

I do the same with video games and books. 

Modifié par Admiral H. Cain, 21 mars 2012 - 08:26 .


#100
admcmei

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I don't think it's ridiculous, of course consumers have every right to take every action they wish to as long as it's legal.
I think that maybe right now it's a little premature and driven by emotion and you may regret it a few hours later when you're more clear minded. I'd give BW a little more time to see how they plan to fix it and then if it's not enough for you, well, then get rid of it. I won't because I like the rest of the game and I'll replay it until Shepard passes out, and if they'll disappoint me I'll just use my power of not buying future content, pre-ending DLC does seem completely pointless if the ending remains this one.