351 réponses à ce sujet

[AkiKishi]

Ghost Warrior wrote...

Gigamantis wrote...
 
If it's something that can be legally taken away at a retailers discretion then it's not a right, it's a priveledge.  No one legally has to give you anything unless the game is broken or the equivalent of a lemon. 

Yeah it's one thing if you were given a broken disc. Only reasonable action is to ask for refund or working copy. But return because you didn't like the game you already finished?

I can already imagine a conversation between "unhappy customer" and almost any retailer in Croatia:

C: "I'd like to return this game,I'm not satisfied with it"

R: "What's wrong with it?"

C: "The ending is not they said it would be"

R: "So you reached the ending. And how long did it take you to finish it?"

C: "About 30 hours"

R: "And you didn't like the way it ended,so you want a refund"

C: "That's right"

R: "I see. Get the hell out of my face"

In the UK it would go something like this.

C I'm returning this game on the grounds that it was miss-sold. I'd like you to note this in the return slip.

R Our store policy...

C Do I need I need to quote office of fair trading ? 

R Here is your refund.

[astheoceansblue]

[quote]Gigamantis wrote...


[/quote]
Amazon is a retailer that makes it's own policies for returns.  If Amazon is feeling generous they can allow any kind of returns they want, but they aren't legally obligated to give you anything for your game. 

[/quote]

And origin?

[quote]Gigamantis wrote...

You got three separate endings based on your choices.  Different endings are diversity and the extent to which they varied is where the use of exclamative buzz words came in.  You weren't lied to; you bought into hype.  No more and no less.  

[/quote] 

Sorry, but you're wrong here. We're goping in circles though, so feel free to call me a child and tell me I'm wrong in return.

Buzzwords aside, Bioware explictly said: No ABC endings. I'm sure you could find a way to justify/explain the endings as perfectly resonable in keeping with this statment, though.

[Gigamantis]

Salis777 wrote...

BobSmith101 wrote...

Gigamantis wrote...

Lycius wrote...

Just stop responding to Gigamantis, he's nothing but a hijacking troll. I mean really? The constant, kids, children, namecalling is faily lame trolling to begin with but he's just being nonsensical to get a reaction.

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 

I'm explaining how these things work to you.  If you're going to ignore it and hard on a few discriptive terms I used then you're a troll.  

You are aware the law varies country to country right?

I'm sure he realises this, he's all growed up.

So, is anyone going to cite the consumer laws of the country that lets you return a completed game because you didn't like the ending?  

Let's see if you people are willing to do the legwork to back up your bs. 

[Gigamantis]

and origin?

Companies create their own return policies.  It has nothing to do with the law. 

Sorry, but you're wrong here. We're goping in circles though, so feel free to call me a child and tell me I'm wrong in return.

Buzzwords aside, Bioware explictly said: No ABC endings. I'm sure you could find a way to justify/explain the endings as perfectly resonable in keeping with this statment, though.

No, I'm not wrong.  Retailers and publishers are being nice enough to recompense you and you're pretending it's because you're allowed to return everything you use if you're unhappy for any reason.  It's disgustingly ignorant. 

Modifié par Gigamantis, 21 mars 2012 - 08:27 .

[Farbautisonn]

BobSmith101 wrote...
In the UK it would go something like this.

C I'm returning this game on the grounds that it was miss-sold. I'd like you to note this in the return slip.

R Our store policy...

C Do I need I need to quote office of fair trading ? 

R Here is your refund.

-Hahahha...

[Jononarf]

Ghost Warrior wrote...

Gigamantis wrote...
 
If it's something that can be legally taken away at a retailers discretion then it's not a right, it's a priveledge.  No one legally has to give you anything unless the game is broken or the equivalent of a lemon. 

Yeah it's one thing if you were given a broken disc. Only reasonable action is to ask for refund or working copy. But return because you didn't like the game you already finished?

I can already imagine a conversation between "unhappy customer" and almost any retailer in Croatia:

C: "I'd like to return this game,I'm not satisfied with it"

R: "What's wrong with it?"

C: "The ending is not they said it would be"

R: "So you reached the ending. And how long did it take you to finish it?"

C: "About 30 hours"

R: "And you didn't like the way it ended,so you want a refund"

C: "That's right"

R: "I see. Get the hell out of my face"

i used to work at gamestop and saw many of these. The best scenrio was with Deadlest Catch the video game. I'll try to recall it.
C: I like to retrun this boring game
R:(inside chuckle) what is wrong with it?
C: man, this game was boring, it put me to sleeeeeep!
R: well, sorry sir, you broke the plastic, and put the game in your XB360.
C: I know man, i was just wondering if I can get my money back or can I at least trade it for something else.
R:  technically we can't do that since you did put the disc in the dvd-rom drive. they only thing you can do is trade it in for credit. Really sorry, but I have to follow this when I have crap games myself. Do you have the receipt at least?
C: no, but man I really like to return this if I can anyway.
he was angry and trying to sweet talk me that it was a birthday gift and etc etc on pre-order and didnt' want to trade it in for a low store value. It seemed that I was not able to win anyway.

C: I like to speak to your manager!
R: siiiigh.

Modifié par Jononarf, 21 mars 2012 - 08:29 .

[Salis777]

Gigamantis wrote...

Salis777 wrote...

BobSmith101 wrote...

Gigamantis wrote...

Lycius wrote...

Just stop responding to Gigamantis, he's nothing but a hijacking troll. I mean really? The constant, kids, children, namecalling is faily lame trolling to begin with but he's just being nonsensical to get a reaction.

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 

I'm explaining how these things work to you.  If you're going to ignore it and hard on a few discriptive terms I used then you're a troll.  

You are aware the law varies country to country right?

I'm sure he realises this, he's all growed up.

So, is anyone going to cite the consumer laws of the country that lets you return a completed game because you didn't like the ending?  

Let's see if you people are willing to do the legwork to back up your bs. 

Sweden, 14 day return by law.  Regardless.  Did your GED not go over that?

[Ghost Warrior]

SmellyMetal wrote...

So basically what you're telling us is that, today we can ask refund for a product wrongly advertised, but not in the case of a video game?

Or a movie for example. The ads said "2 hours of comedy that will make you laugh your socks off"

And you didn't find the movie funny,so you want a refund. No can do,you already saw the movie. Didn't like it? Your problem. Do you get refunds in cinema? I could ask,but they would kick me out.

[Duncaaaaaan]

Yeah I think it's ridiculous.

[TomY90]

I think demanding refunds and complaining to the government is too far because there is nothing wrong with the game just the ending was not up to scratch and yes Bioware did say certain things that it did not deliver but its one of these things where it technically did meet what they said but in reality it did not.

I think the best route of action is just support and just use constructive criticism

[Tessir Kaerak]

@Jononarf, That's it exactly.

OP has it right. It seems like many peeps on here are forgetting that games are supposed to be fun. Did you have fun?? If you did then what's the prob? If you didn't, then you had no business saving the go$#amn galaxy these past three games/seven yrs.
Thanks BW, for a great time and amazingly, addressing the problems people have with Shep n stuff.

[AkiKishi]

Gigamantis wrote...

Salis777 wrote...

BobSmith101 wrote...

Gigamantis wrote...

Lycius wrote...

Just stop responding to Gigamantis, he's nothing but a hijacking troll. I mean really? The constant, kids, children, namecalling is faily lame trolling to begin with but he's just being nonsensical to get a reaction.

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 

I'm explaining how these things work to you.  If you're going to ignore it and hard on a few discriptive terms I used then you're a troll.  

You are aware the law varies country to country right?

I'm sure he realises this, he's all growed up.

So, is anyone going to cite the consumer laws of the country that lets you return a completed game because you didn't like the ending?  

Let's see if you people are willing to do the legwork to back up your bs. 

The only people I would need to explain it to is the store I returned the game to, your kind of irrelevent here.

[AkiKishi]

TomY90 wrote...

I think demanding refunds and complaining to the government is too far because there is nothing wrong with the game just the ending was not up to scratch and yes Bioware did say certain things that it did not deliver but its one of these things where it technically did meet what they said but in reality it did not.

I think the best route of action is just support and just use constructive criticism

Is the ending that does not deliver a part of the game ? Case closed.

[Guanxii]

Pordis Shepard wrote...

Guanxii wrote...
My first playthrough I almost clocked 50 hours. Let alone multiplayer. If you were perfectly satisfied for over 50 hours in total you should owe BioWare a refund. Not ask for a refund you ungrateful b-tards.

Well I guess that's your opinion and you are entitled to it.  For me, I invested much more than 50 hours in the previous games, and intended to in this one.   I'll admit to falling for the sales hype and my high expectations for this final product of the trilogy.

However, saying that we are ungrateful for complaining about the poorly integrated ending, is like saying someone who bought a new car and enjoyed the ride perfectly until they find the brakes don't work, has no right to complain and ask for satisfaction.

What would other any other game developer give you for $60 these days this side of christmas? It's beyond good value for money in comparative video-game terms regardless of subjective opinion on the ending(s).

It's not damaged, broken or defective... it's fit for purpose and functions as it was intended but it is your right to do so I guess. Still it annoys me to no end that people would return ME3 due to their own unrealistic expections but might not dream of returning a game they had no expectations for.

Modifié par Guanxii, 21 mars 2012 - 08:32 .

[Gigamantis]

Salis777 wrote...

Gigamantis wrote...

Salis777 wrote...

BobSmith101 wrote...

Gigamantis wrote...

Lycius wrote...

Just stop responding to Gigamantis, he's nothing but a hijacking troll. I mean really? The constant, kids, children, namecalling is faily lame trolling to begin with but he's just being nonsensical to get a reaction.

Oh please, you're all obviously children.  There's no way an adult could have so little understanding of how the law works. 

I'm explaining how these things work to you.  If you're going to ignore it and hard on a few discriptive terms I used then you're a troll.  

You are aware the law varies country to country right?

I'm sure he realises this, he's all growed up.

So, is anyone going to cite the consumer laws of the country that lets you return a completed game because you didn't like the ending?  

Let's see if you people are willing to do the legwork to back up your bs. 

Sweden, 14 day return by law.  Regardless.  Did your GED not go over that?

That's not exactly a "return a thoroughly used piece of software" law, but it is hilarious if true.  I can't think of anything more abusable.  May as well call it the free rental of everything, everywhere law. 

[Kersca]

A lot of places sold PC copies without explicitly stating that you needed an always on internet connection to play.  That's worth a refund

Modifié par Kersca, 21 mars 2012 - 08:32 .

[DoctorEss]

Nope. If you are dissatisfied with a product, you are entitled to returning it for your money back. You shouldn't be stuck with something you don't want, and didn't live up to expectations.

[Ghost Warrior]

Admiral H. Cain wrote...

When I buy a pair of hiking boots or shoes from REI, they tell me to do a couple of hikes in them to see if I like them. If I don't, I bring them back and exchange them for a full refund and/or another pair until I find a pair I do like. I hiked 18 miles (11 hours) in the last pair of shoes I returned. 

I do the same with video games and books.

And this is the problem with consumer rights today. While it can protect the consumers from bad products,people also take advantage of it.

[astheoceansblue]

Gigamantis wrote...

No, I'm not wrong.  Retailers and publishers are being nice enough to recompense you and you're pretending it's because you're allowed to return everything you use if you're unhappy for any reason.  It's disgustingly ignorant. 

That's not what I've been writing at all, not in the slightest.

It would help if you read the posts you replied to before you started typing...

[MACharlie1]

Kersca wrote...

A lot of places sold PC copies without explicitly stating that you needed an always on internet connection to play.  That's worth a refund

It actually says right on the box:

"INTERNET CONNECTION REQUIRED FOR PRODUCT ACTIVATION"

...and it does require an connection at all times? My box has lied to me....

As for Sweden's laws, I can imagine that Europeans aren't as...cheap and deceitful as some Americans. 

[Salis777]

Gigamantis wrote...

That's not exactly a "return a thoroughly used piece of software" law, but it is hilarious if true.  I can't think of anything more abusable.  May as well call it the free rental of everything, everywhere law. 

Good job on the fail call out though.

[lokiarchetype]

No, I think it's pretty typical for people to seek a refund for a product they are not pleased with, especially if the product is still in virtually the same state they bought it in.

Modifié par lokiarchetype, 21 mars 2012 - 08:36 .

[Kersca]

MACharlie1 wrote...

Kersca wrote...

A lot of places sold PC copies without explicitly stating that you needed an always on internet connection to play.  That's worth a refund

It actually says right on the box:

"INTERNET CONNECTION REQUIRED FOR PRODUCT ACTIVATION"

...and it does require an connection at all times? My box has lied to me....

As for Sweden's laws, I can imagine that Europeans aren't as...cheap and deceitful as some Americans. 

What part of "always on" was missed?  There is a difference between activate online and can't play your CE edition becaue EA servers are down/not logged into origin.

[Gigamantis]

astheoceansblue wrote...

Gigamantis wrote...

No, I'm not wrong.  Retailers and publishers are being nice enough to recompense you and you're pretending it's because you're allowed to return everything you use if you're unhappy for any reason.  It's disgustingly ignorant. 

That's not what I've been writing at all, not in the slightest.

It would help if you read the posts you replied to before you started typing...

Ugh, so you weren't one of the ones arguing that it was false advertising because they used hype building exaggerations?  You're aware that random companies being nice enough to give you a refund isn't an admittance of any wrongdoing?  

Modifié par Gigamantis, 21 mars 2012 - 08:39 .