ninjaNumber1 wrote...
Grasich wrote...
There were a few people who went over the top, but most of the people I've seen just pointing out legitimate points in a civilized manner. If a game ruins an entire series we've had 5 years to come to love in 10 minutes, is it wrong for us to ask Bioware to do both itself, and the series justice? Should we just say "Hey, Bioware, great job on that ending even though I really didn't like it and it didn't fulfill what you would promise us!"
Customers have every right to tell a company they don't like the product. What we're doing is NOT just saying "Game sucked, moving on and never giving Bioware money again." We're giving them a chance to make this right and win our loyalty back. We are Bioware's allies in this debacle, not their enemies. However, that does NOT mean we're just going to accept something poorly done based on "artistic integrity".
No, it is not right to ask to redo the ending.
We are right to tell them "Hey, your game was great till that ending. That stuff was really bad"
But to then go and say "Do justice by your product, redo an ending" is too much. They gave you a great product. If the entire game had sucked from the begining, you probably wouldn't even care. The very fact that you care shows that ME3 was great. Just had a poor ending.
So you don't need to accept it. But you can't just demand an ending either. People seem to think its either accept or demand a change. There is also a middle-ground, just tell them what you think about the ending and move on.
If the company had not misled their consumers with multiple PR releases and interviews stating, not suggesting that the game would have the very ending elements people are now demanding, then no. No one should be demanding a do over. They could criticize the ending, and voice opinions on it, but asking for a different one would be unjustified.
However...
They did in multiple PR releases and interview statements state, not imply that the ending(s) would be the exact opposite of what consumers got (
http://social.biowar.../index/10056886 for reference). Now those consumers are merely demanding what they paid for.
Gaming companies so far have gotten an easy ride, when it comes to claims that they make about their products. Bioware is not the first company to make multiple unfullfilled claims about their products, and consumers NEED to start speaking out every time. That's how capitalism works and thrives and it is our responsibility as consumers.
None of the clients I represent could get away with making unsubstantiated claims about their products and get away with it, even if minor. But gaming companies so far have been getting away with it, but as they become more mainstream, this will become less and less acceptable, so long as the consumers act like responsible consumers and call them on it. Bioware will hopefully learn from this what other more mainstream companies already know, "Don't promise what cannot be delivered." The rest of the gaming companies need to learn this as well.
If they want to make games to be "Their games," they can do that...keep it in house or give them away. But if they are making a product to sell to a consumer base, then they need to start acting responsibly when promoting that product.