87 réponses à ce sujet

[Bigjosh951]

Stanley Woo wrote...

Mash-X-ToDieSlower wrote...

Bump so Bioware can have the best chance at seeing this 6 day old topic.

We are already aware of this issue, but thank you for sharing your thoughts. We know it may seem unfair to you, but we do not intentionally want to exclude any of our gamers from our events. This does not somehow resolve or make easier to fix the technical issues involved in this matter. We have said before that we are looking into the matter and hopefully will be able to open up our events to ALL platforms in the future.

Would have been nice of your company to release a statement saying that the game experience will be different on PC and 360.  For those of us who actually had a choice of platforms to purchase the game on that would of been nice.  Instead I read a statement from your company saying all 3 of the platforms would have access to the same features,  buy the game on the PS3,  and find out afterwards that not only is our edition buggier than the others,  I do not get to participate in any of the weekend events or have a chance at any of the cool new weapons.  It is shiestiness at its worse.  

[Zambayoshi]

Yeah, Bioware's famous statement "you shouldn't see a difference between the 360 and the PS3 versions"...

You know what, Bioware, you're right: we SHOULDN'T be seeing a difference. But we are seeing a major fail on your part to respect PS3 users.

I bought the deluxe Prima guide to ME3 the other day and in the intro it speaks about Bioware's love for the games and its pride in releasing a product that is bug-free. I had to stop myself from choking with rage when I read that!

[RoyalStallion]

Once the negotiations are done with Sony do you guys think that you could give us the gear that Xbox and PC have been able to get? It would help with PSN player and publisher relations. I appreciate your time and consideration, thank you!

[Zepheriah]

Obviously not everything is being done to resolve this issue, and the lack of support is very disappointing.

Surely in this day and age we should be able to get a simple, straight answer from someone?

I'm not surprised no-one is answering the question as to whether Bioware knew of the issue before hand, as they'd have to refund\\pay damages to anyone buying the product on the platform.

I do find it particularly galling that we are getting no response, and that their is absolutely no visibility on this issue.

I work for an IT company, we provide a service for our customers. If we sold a product to 3 different companies, knowing before sale that one would not get our full support and inclusion, and didn't say a word, it would be in the courts on day 1. Needless to say, we'd be facing some serious ramifications.

The question is, what makes Bioware (think) so different that they can get away with this where others would not?

Modifié par Zepheriah, 30 mars 2012 - 11:31 .

[dorktainian]

no change then?

[Bestyj669]

dorktainian wrote...

no change then?

Short answer - No.
Long answer - Nope.

[eldingo12]

Zepheriah wrote...

Obviously not everything is being done to resolve this issue, and the lack of support is very disappointing.

Surely in this day and age we should be able to get a simple, straight answer from someone?

I'm not surprised no-one is answering the question as to whether Bioware knew of the issue before hand, as they'd have to refundpay damages to anyone buying the product on the platform.

I do find it particularly galling that we are getting no response, and that their is absolutely no visibility on this issue.

I work for an IT company, we provide a service for our customers. If we sold a product to 3 different companies, knowing before sale that one would not get our full support and inclusion, and didn't say a word, it would be in the courts on day 1. Needless to say, we'd be facing some serious ramifications.

The question is, what makes Bioware (think) so different that they can get away with this where others would not?

    Space Magic? 

[BenAwol]

I couldn't believe I was told by Sony to post my problem of undelivered Spectre pack on message boards...Was not the answer I was looking for.

[B10h4z4rd1990]

well, bioware is just a big lie if they don't fix this, just how they lied about the game's ending

[RoyalStallion]

B10h4z4rd1990 wrote...

well, bioware is just a big lie if they don't fix this, just how they lied about the game's ending

Now that I think about it, don't you guys think that the amount of people complaining about the ending caused bioware to drop everything just to change the ending?

[BDG420]

Heres a quick fix to all your biofail problems.

1. Get rid of the game.

2. Don't buy any more biofail products.

By fallowing these two steps you can avoid being raged by BioFail cause they bring out a buggy game.

I myself boycotted every BioFail game out there and i am a happy camper .
I don't have to worry about complaining on the forums anymore about unfairness and looking for an answore when i know i wont get one .
Do the right thing and get rid of the game like i did and live a happy life without games that are this buggy.

[Echidnalexx]

they probably just can't be bothered with the extra work it will take for the PS3. you guys all know what sorry state the game is in on the PS3, they refuse to even acknowledge or patch the game for us. I too wasted £70 on the collector's edition and it's the last thing i'll ever buy from Bioware.

[Ajx-]

I dont think the issue is they don't care. I think they do care. I think it's more about prioritizing issues. Less than 20% of copies sold were ps3. The vast majority were for xbawx and the komputar.

On top of this there is time. Time == money. It will take alot of time to fix all of this. A month goes by and one might expect addressing the endings to be priority. Then there are the xbawxz issues, pc issues and lastly on the totem poll is us. If we were valued equally in terms of pc or xbawx we'd have been able to participate in the first months events. We wouls also have seen the same perks and experience as the other two. But we dont. Honestly all of the problems never should have existed. The game should have been delayed and had all of this fixed before launch. Why is it no one learned from skryim's controversy? Heellloooo? As consumers, we are going to whine and hold you responsible... Duhhh

[Daidarus]

I will say here what I say whenever I hear people blaming Bioware for this. Sony is the reason that you are not getting your MP events. In short you are trying to get two large companies to show you evidence of their petty arguements and that is one thing big companies will not do.

(To be fair, I'm not exactly happy with Bioware at all right now due to DA2 and now the ME3 endings.)

[Ajx-]

@ daidarus and why is it Sony is to blame? Do you have any evidence for this ? No. Because the answer we have seen blames it on "technical" issues. Not one post treats us with intelligence and goes into detail. I blame them both. The only difference is that Sony is not losing customers over this. Bioware is.

[Mash-X-ToDieSlower]

Ajx- wrote...

@ daidarus and why is it Sony is to blame? Do you have any evidence for this ? No. Because the answer we have seen blames it on "technical" issues. Not one post treats us with intelligence and goes into detail. I blame them both. The only difference is that Sony is not losing customers over this. Bioware is.

Sony will lose customers when gamers choose to give up waiting for straight answers and sell off their PS3 and games to put towards a system that can handle its own releases.

[Ajx-]

@ mash

I think brand loyalty right now is stronger with Sony than bioware. And that's phasing it nicely. Also I think consumers are much more likely to return a game then an entire system. One wouldn't sell their car because a tail light went out. That is assuming you could return your games but Dlc and preordering negates that possibility unless u want to be shafted the majority of what you paid for it.

Also it isn't the consoles fault when the game lags or has fps issues. It's the game.

[Mash-X-ToDieSlower]

@ajx-

Though there's been no solid evidence that I have seen (through an official statement or otherwise) the general assumption seems to be that the technical limitation is something that Bioware WANTS to fix, but can't without Sony's help. If Sony is stopping me from playing my games to the fullest compared to the other systems ME3 is on, then I have to assume that Sony will do so to other games that I want to play in the future.

If it turns out that the reason I can't participate in multiplayer events is because Sony has made some kind of decision to not allow it, then I'm done with Sony.

If it turns out that Bioware has been fudging the truth and the only reason PS3 users can't participate is because they can't or won't fix the problem, then I'm done with Bioware.

If it turns out that EA is the reason Bioware's hands are tied, I'm done with EA. (Admittedly I don't know how I would go about severing ties with EA while still enjoying Bioware's games...)

The point is that no one is owning up to the problem with any specificity, probably because that answer empowers us as consumers to go ahead and make the decisions we want to make, which will undoubtedly impact the company responsible.

[rollblows]

Stanley Woo wrote...

Mash-X-ToDieSlower wrote...

Bump so Bioware can have the best chance at seeing this 6 day old topic.

We are already aware of this issue, but thank you for sharing your thoughts. We know it may seem unfair to you, but we do not intentionally want to exclude any of our gamers from our events. This does not somehow resolve or make easier to fix the technical issues involved in this matter. We have said before that we are looking into the matter and hopefully will be able to open up our events to ALL platforms in the future.

ok yea keep feeding us that its so true /Sarcasm

Modifié par rollblows, 01 avril 2012 - 02:09 .

[Richlando]

Sony isn't changing their minds anytime soon on data tracking.Sure they'll do it themselves but I don't see them giving the access needed for these types of events. Same rule that applies to Raptr and not letting them track game play time. Its just not allowed. Shame really because I don't see a way around the limitations that Sony sets.

[eldingo12]

Stanley Woo wrote...

Mash-X-ToDieSlower wrote...

Bump so Bioware can have the best chance at seeing this 6 day old topic.

We are already aware of this issue, but thank you for sharing your thoughts. We know it may seem unfair to you, but we do not intentionally want to exclude any of our gamers from our events. This does not somehow resolve or make easier to fix the technical issues involved in this matter. We have said before that we are looking into the matter and hopefully will be able to open up our events to ALL platforms in the future.

I'd like to respectfully ask what is stopping BioWare from making alternative events for the ps3 community in the mean time?  It seems like a little goodwill from BioWare would go a long way.

EDIT: And they had better not say "technical limitations" lol

Modifié par eldingo12, 01 avril 2012 - 03:17 .

[csmokey]

so define technical issue when it applies to this, is it you cant come to terms with sony or is it an issue with the PS3 system, if its an issue with sony maybe us fans can help

[AshenEndymion]

Richlando wrote...

Sony isn't changing their minds anytime soon on data tracking.Sure they'll do it themselves but I don't see them giving the access needed for these types of events. Same rule that applies to Raptr and not letting them track game play time. Its just not allowed. Shame really because I don't see a way around the limitations that Sony sets.

The way around the limitation seems rather simple to me:  Ask permission.

The fact that we can track information on ME3 on this forum, rather than needing to get on the Playstation itself, says that Sony doesn't really have that much of a problem with data tracking at all if the company just gets permission.

That fact should tell everyone that PS3 users aren't being overlooked for these multiplayer events because of data tracking.  And if that is the reason, then it's not because Sony won't allow it, but because Bioware/EA won't ask for permission...

[Richlando]

I'm not simply referring to tracking your Galaxy at War stats or trophies..thats what is already done alongside some general gameplay feedback. And obviously Bioware HAS asked for a workaround for the stats they need to, lol, "mine". Not to mention for what they need they would have to circumnavigate PSN, in a way, for this and thats simply not happening.

[Cjail]

EA and BioWare are the responsible for the servers used for Mass Effect 3 so how can be Sony's fault?
Really in this case the PSN simply grants us access to internet and the servers but is not its job to track data on our matches: it never is when it comes to servers owned by other companies.
We payed an online pass and we paid BioWare/EA for it, not Sony.

Modifié par Cjail, 01 avril 2012 - 08:20 .