20 réponses à ce sujet

[Baboozz]

Every time i play mass effect 3, in both single player (in a random cutscene) and multiplayer (i can't finish a single f****** mission) the game freeze, crash and i get a BSOD. The last time it took very long for my computer to restart.

the report for the error is that:
Problem Event Name: APPCRASHApplication Name: MassEffect3.exeApplication Version: 1.1.5427.4Application Timestamp: 4f46d052Fault Module Name: MassEffect3.exeFault Module Version: 1.1.5427.4Fault Module Timestamp: 4f46d052Exception Code: c0000005Exception Offset: 005d1a2bOS Version: 6.1.7600.2.0.0.256.1Locale ID: 1040Additional Information 1: d7dfAdditional Information 2: d7df6762e2195a0183d3ea64a93fc6acAdditional Information 3: a800Additional Information 4: a8008f4c7274615af01f8500bdb56df5
I have an NVIDIA GeForce GTX 260 with the latest driver.

Please help me, i just can't play!!


....I can't belive i payed more than 70 euro's for a game bugged like that...<_<

[Baboozz]

uff...the report was messed un by the forum...let's try again:

Problem Event Name: APPCRASH

Application Name: MassEffect3.exe

Application Version: 1.1.5427.4

Application Timestamp: 4f46d052

Fault Module Name: MassEffect3.exe

Fault Module Version: 1.1.5427.4

Fault Module Timestamp: 4f46d052

Exception Code: c0000005

Exception Offset: 005d1a2b

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1040

Additional Information 1: d7df

Additional Information 2: d7df6762e2195a0183d3ea64a93fc6ac

Additional Information 3: a800

Additional Information 4: a8008f4c7274615af01f8500bdb56df5

[Baboozz]

bump

[Hackrus]

1. Did you tried to look at this issue in your eventlog (event viewer)? No other additional informations in there?
2. Do you have up to date drivers? (mainboard chipset, graphics, etc. ...)
3. What are yours systems temperatures? CPU, GPU mainly? Check, if they are not overheating.
4. If none of these thing I listed above is a source of issue, then it would be good, if you type in here your hardware configuration including power supply type and manufacturer.

Modifié par Hackrus, 22 mars 2012 - 01:19 .

[Baboozz]

I don't have temperature problems and i've just updated the drivers. Where can i find other info on the crash? i have windows 7

[Hackrus]

Right-click on "My Computer" / "Computer" / Whatever name does have that thing, choose "Manage". In there expand event viewer, choose Windows system protocols, and there check both Applications and System and look, if you will find anything more to it.

[Baboozz]

Ok, tnx. The next time i'll have some problems i will post the event log

[Baboozz]

Ok, here is the event log.
Is there anyone who can help??

Faulting application name: MassEffect3.exe, version: 1.1.5427.4, time stamp: 0x4f46d052
Faulting module name: MassEffect3.exe, version: 1.1.5427.4, time stamp: 0x4f46d052
Exception code: 0xc0000005
Fault offset: 0x00074d82
Faulting process id: 0x1454
Faulting application start time: 0x01cd0b4fb77b77f4
Faulting application path: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Faulting module path: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exe
Report Id: e4518164-7743-11e1-aa40-90e6ba3f9d54

[Thomas Abram]

Hey Baboozz,

If you could PM me the following:

Where are you getting the BSOD? Which cinematics are seeing before hand (BioWare/EA logo, etc)?

Any additional information would be great!

[Baboozz]

bump

[Baboozz]

any news? someone with the same problem?

[Baboozz]

update: now is not even starting...black screen before the bioware intro, program not responding

this morning i also got stuck at the connection to ea servers in the main menu...

it's getting worse every time i (try to) play...unbelivable

ps: how can i download the 1.01 patch, I can't see the download button in the related page...

[DHJudas]

you know what baboozz... i highly recommend you do some serious computer testing before proceeding...

there is clearly something else happening that ME3 is simply make more obvious about a problem.

Go and download Memtest x86 + V4.20 (unless there is a newer one).... burn the ISO to a CD or DVD (it's an ISO image, if your using windows 7.. just extract the file and then right click on it and select Burn image)

If you don't want to run the memtest program right away.. do it when your going to be gone for say a minimum of 4 hours.... but it's recommended to run it for 8+ hours... such as when you got to bed and then see what it shows thus far when you wake up. If you can keep it running longer then do so. TAKE NOTE of the time that you started it and the time elapsed... if the time elapsed is shorter, means that while you were away it had crashed which could mean even more problems your unaware of.

To run it just leave the disc in the drive and restart your computer ensure that CD/DVD Rom BOOT is the primary boot device. it'll then start and run automatically.

Another test would be CPU burn in tests, or Furmark which tests your GPU stability.

It may be best to run them independantly FIRST.. and then run them together much later if things seem to be stable still.

[Baboozz]

I'll try...but i never had a single problem before mass effect 3...never

[Baboozz]

Update: I left the game in the main menu (the one with the open computer that show the galaxy readyness) and it crashed after a while. It seems that the problem is not related to a specific point in the game but it's only a matter of time

Here the report:


Problem Event Name: AppHangB1
Application Name: MassEffect3.exe
Application Version: 1.1.5427.4
Application Timestamp: 4f46d052
Hang Signature: 5254
Hang Type: 6144
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1040
Additional Hang Signature 1: 5254376607956f1aae66d8023bf1ec41
Additional Hang Signature 2: 02cf
Additional Hang Signature 3: 02cfaf3f7912f22a966d373bda228fda
Additional Hang Signature 4: 5254
Additional Hang Signature 5: 5254376607956f1aae66d8023bf1ec41
Additional Hang Signature 6: 02cf
Additional Hang Signature 7: 02cfaf3f7912f22a966d373bda228fda

[Baboozz]

GREAT NEWS: I tried to use only 2 processors (i set ME3 to avoid the other 2 via task manager) and it seems working!

For others with my problem or similar go to task manager while ME3 is on, find ME3 in applications, right click and select performance control. Then remove the selection on core 2 and 3 (keep only 0 and 1). and try again. I hope this is a solution

[Sarah_SR2]

Hey, glad its up and running now ) But out if curiosity, what CPU do you have? I have an Intel Core i7 quad core + HT and it's fine with the ME games without needing to adjust affinity settings.

[Baboozz]

BAD NEWS: Fail...just fail...

It seems that the 3 hours long session of today was just luck. I tried again with only two cores and i got another BSOD....FFFFFFFFFFUUUUUUUUUUUUUUUUUUUU

here is the report....

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 05/04/2012 00:48:25
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Fabio-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-04-04T22:48:25.159600000Z" />
<EventRecordID>283556</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Fabio-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">30</Data>
<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff80002cb435f</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xffffffffffffffff</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

[Baboozz]

Btw, to answer Sarah, i have a Phenom II X4 945 3.0 Ghz

I really hope that Bioware fix this problem soon,,,,,

[Gosen]

In my case, screen freezes and strange sounds come from the speakers. Ctrl+alt+dlt doesn't help, have to restart PC.

Specs:
AMD Phenom II X4 Black Edition 955 3,2GHZ
MSI 785GM-E51/E65
2xGoodRAM 4 GB DDR3-1333 DDR3
NVIDIA GeForce GTX 560 Ti (1024 MB)
OCZ Stealthxstream 2 600W

It's funny I had similar problems only with EA games (BC2 and BF3 beta).

[TheConza]

Getting appcrash's too, especially in MP. Really annoying....