Wow, thats really bad luck mate, I've played through three times and haven't had a problem. The ogre has been delayed for me before though. (As in, he doesn't show up for like 1-3 minutes, then suddenly appears) Do you have another save that you can use thats not too terribly far behind? If so, I'd suggest fighting up to that point. If your only other save is like hours behind the point you're in.....you may either have to suck it up and start from there, or pray that they release a fix for this someday =\\.
Sorry I couldn't be more helpful =O. Your situation is just one of those nasty ones that you can't do much about. =\\