3484 réponses à ce sujet

[Dave of Canada]

Squallypo wrote...

 im highly dissapointed.. they knew days ago about the cupcake movement, even they wanted the cupcakes to eat them.. and now they are being send as a donative to a shelter which is nice but the main problem is there.. see it or not this way but thats rejection..

The people which posted aren't the ones responsible for choosing to accept or decline the cupcakes, despite how much the thread believed it to be. They'd rather yell "YAY CUPCAKES" than realise it, which now it's too late. Some may be happy with the resolution, though others who've donated might be furious and demand refunds.

Told them a few days ago, they simply wished physical violence on me. Now I'm just chuckling.

[Dragoonlordz]

Scoob wrote...

Wow, so what, if the cupcakes said "We Bioware" you would have kept them?

What a bunch of nonsense, shows Bioware refuses to accept criticism in any way, shape or form.

Good for the Youth Center tho.

No, just no do not go there. As I said...

If they kept them and ate them then it would be perceived as buying your way into making changes (a bribe even if was not your intention), it is not morally the right way to do things. Giving to a charity and specifically mentioning came from you guys is the morally right thing to do and the only way it was ever going to go down. They kept the notes, they did not give those to the kids but they could not keep the cupcakes morally due to having motives, agendas or desires attached to them even if you did not mean it to come across in such a way.

You guys need to take a step back and see the forest not just the tree right in front of you.

Will people please use some common sense in how they are reacting.

As for the last part of your response, yes it is very good for the children and nice thing to do of which they already stated came from those who donated not Bioware themselves.

Modifié par Dragoonlordz, 29 mars 2012 - 08:40 .

[KeilxKey]

I'm a little bummed that you guys didn't eat them cause they were bought for you, but I guess it's good that they got donated. It still means something that you kept the messages and got the point of it all.

Wouldn't mind seeing what some of the messages said, though.

[Sanrei]

Chris Priestly wrote...
snip
we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team. This is a subtle, but important aspect in determining how to pass the feedback to the team.
snip

Thank you for donating them to kids. I expected you wouldn't eat them. I didn't contribute to the cause but I would have been pleased if I had the chance.

What I've left of your quote is something that worries me. It seems no matter how nice we try to be if you don't like what we have to say you determine it isn't constructive enough or we aren't thanking you enough in the process.

Maybe I'm misinterpreting it but it just seems like a careful way of saying that you've already decided on your own what is going to be changed and only positive feedback concerning that area is going to pass through your filters.

[Chrisimo]

Ryzaki wrote...

RiouHotaru wrote...
They did accept feedback, they kept the notes after all.

But sending cupcakes to try and say "You dun f'ed up" is a backhanded compliment.

Oh I know it's backhanded and I didn't expect them to eat the cupcakes. It's this: 

GoblinSapper wrote...

 Alright some people are having trouble following me so i'll break it down.

Today,
we received the 400 cupcakes you collectively sent us through your
donations to express your feelings about the endings of Mass Effect 3.
We want you to know; we are indeed listening to all fan response and
acknowledge your feedback. We appreciate creative and thoughtful
attempts like this one. 

The
gesture certainly gained our attention both with its creativity and
deliciousness. However, while we do appreciate that fans were creative
in how they expressed their views, after a lot of discussion, we decided
ultimately the reason that they were sent was not done in the context
of celebrating the work or accomplishment of the Mass Effect 3 team.
This is a subtle, but important aspect in determining how to pass the
feedback to the team.

BioWare regularly works with many
deserving charities, as such it was decided that rather than passing out
the cupcakes to staff or wasting good food, to donate them on behalf of
our fans to a local Edmonton youth shelter. We know that for the kids
that have to use this facility, something as simple as a cupcake is a
rare treat and would definitely brighten up their day. Thank you to the
fine folks at the local youth shelter for accepting the donation and to
the fans who donated the cupcakes.

Please keep providing your feedback on Mass Effect 3, we’re still listening.

This is the full message.

This is the good part of the message. Bold mine.

This is the part of the message I like

Today,
we received the 400 cupcakes you collectively sent us through your
donations to express your feelings about the endings of Mass Effect 3.
We want you to know; we are indeed listening to all fan response and
acknowledge your feedback. We appreciate creative and thoughtful
attempts like this one. 

BioWare regularly works with many
deserving charities, as such it was decided that rather than passing out
the cupcakes to staff or wasting good food, to donate them on behalf of
our fans to a local Edmonton youth shelter. We know that for the kids
that have to use this facility, something as simple as a cupcake is a
rare treat and would definitely brighten up their day. Thank you to the
fine folks at the local youth shelter for accepting the donation and to
the fans who donated the cupcakes.

Please keep providing your feedback on Mass Effect 3, we’re still listening.

Can you see the difference? It still works as a complete statement doesn't it.

Here's the part I removed.

The
gesture certainly gained our attention both with its creativity and
deliciousness. However, while we do appreciate that fans were creative
in how they expressed their views, after a lot of discussion, we decided
ultimately the reason that they were sent was not done in the context
of celebrating the work or accomplishment of the Mass Effect 3 team.
This is a subtle, but important aspect in determining how to pass the
feedback to the team. 

This jammy bit here is
nothing more then a backhanded PR ****slap buried in charity, the kind
of charity -we ourselves were insulted for doing- when we were accused
of dragging kids into things and using them as a shield. I do NOT like
being talked down to, let alone by people I -PAY-.

That irrates me.

They want to get you angry and yell at them. So don't do it. We got our point across.

[frostajulie]

Whether they ate the cupcakes or not, they got the message and then people who actually deserve a tasty treat got it. I'm marking it down as a double win, bioware has been nothing if not consistent in their response to the fans. They have consistently been asses. I'm glad some kids get to eat the cupcakes and Bioware realizes that we were not fooled by their failure of an ending or by the lies we were told.

[Naltair]

RiouHotaru wrote...
They did accept feedback, they kept the notes after all.

But sending cupcakes to try and say "You dun f'ed up" is a backhanded compliment.

Why can't more people see this.  The message was made.

No matter how tongue in cheek or how much love... it was dirty and backhanded at the core.  Maybe a tiny core but that is the kernel that created the cupcake drive.

In the end, BioWare made a good call, kids got treats, they kept the feedback, and there was positive media attention.

I consider that a victory.

Modifié par Naltair, 29 mars 2012 - 08:41 .

[Mighty_BOB_cnc]

Chris Priestly wrote...
However, while we do appreciate that fans were creative in how they expressed their views, after a lot of discussion, we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team. This is a subtle, but important aspect in determining how to pass the feedback to the team.

I disagree sir, and if you read this thread in its entirety I think you would as well.

I will not deny that the subtle cheeky/sarcastic jab is there in our message. But we sincerely like BioWare and most of ME3 and the cupcakes are a mixed message that conveys this while also conveying our protestations regarding the ending. Are you implying that it can't be both?

(Also RE: Bribery: The majority are not so foolish as to believe that this was a bribe attempt [or that if it was, that it would succeed].)


In any case though, as long as they don't end up in the trash then it is money well spent.

Also take moar pics.

[Goroxx]

Farbautisonn wrote...

.-I think youre missing the point. I dont think there is a single soul on this messageboard that has anything against giving to a "bunch of shelter kids".

The point is that they deflected the people who donated. They refused a gift, allbeit a gift given with toungue in cheek, but they refused it. They gave themselves permission use a fourth option, changeing the "rules of the game" for themselves. Thats what has people miffed. Not the kids. I hope those kids in the sheltere get sugarrushes all around .

Yeah, I realize the irony of the 4th option (can my Shepard have that option, please?)  But I can still admire it.  Its like a wrestling match with my brother when we were younger.  We pulled a good move, and they turned it around with a good judo move of their own.  I didn't hate my brother when he did that to me, and I don't hate Bioware for doing this.  And the end result is that ultimately some kids win, and everyone can walk away happy.  

This in no way lets them off the hook for putting out a crappy ending to ME3 like they did; I still am hopeful though that they'll fix it.  But c'mon...there is no downside here.

[Annora]

I can't believe people are upset at BioWare for giving those ridiculous cupcakes to a youth shelter. Are you people even listening to yourselves? I am totally disgusted.

[Amyra]

I just think is wrong for Bioware to use this as a way to look good
either way you see it, they just donated food to the kids... they did, not us,
they did, with our money. (well, yours, since I didn't give any)

Just because the cupcakes weren't "i luvz bioware"
that's dumb.

Just accept the criticism, eat the damn cupcakes and don't use our money to make yourselves look better.
Also, donations can be use as tax refund at the end of the year (well, here they can, I don't know if it's the same in the US), so yeah, we just paid a bunch of ea's taxes.

[Il Divo]

What I'm curious about is, do people really think that by eating the cupcakes Bioware was just going to say "Yep, changing the ending". It was a small, humor-filled gesture on our part, with a bit of bite. Bioware got the cupcakes, they read the notes, acknowledged the ending issue again, and then sent them off to charity. Everybody wins.

[KennyAshes]

Well... To keep it lighthearted... They do trust us. They would not send cupcakes to children if they feared we did poison them

[TheNevincer]

GG Bioware. This is how I imagine it all went down.
Link to full size: http://img593.images...biowarecorp.png

[FirstBlood XL]

How long till the online 'journalists' start writing about this?

[ReiCow]

I agree with OP, Bioware got the message and kept the comments, while giving the cupcakes to needy kids instead of throwing them out. That's win win in my book. Get the message across AND do a good deed.

Moo.

[effortname]

There's a bus stop w/ ads across the street from their office. Let's buy the ad space...

[Jaulen]

Habs25 wrote...

HAhaha, man people are actually making a big deal about Bioware not accepting the cupcakes? So what? Good for the shelter. These campaigns are silly. Maybe next time there should be a campaign to help shelters or the disadvantaged instead of trying to get a video game company to change something about their game. Put your energy to constructive use in society!

You do realize that the first campaign raised $80k for charity....right?

[Hussain747715]

Chris Priestly wrote...

Nyila wrote...

Did you guys at least read the notes that were attached to the boxes?

You mean all these?



Yep. I have all of the messages (not all were cut out by Fuss, they are the white print-out at back). And those are being kept by the team.

Good job donating the cupcakes to the charity and we love you guys 

[Chrisimo]

Amyra wrote...
Just because the cupcakes weren't "i luvz bioware"
that's dumb.

They said that to make you angry.

[Bomma72]

Ryzaki wrote...

RiouHotaru wrote...
They did accept feedback, they kept the notes after all.

But sending cupcakes to try and say "You dun f'ed up" is a backhanded compliment.

Oh I know it's backhanded and I didn't expect them to eat the cupcakes. It's this: 

GoblinSapper wrote...

 Alright some people are having trouble following me so i'll break it down.

Today, we received the 400 cupcakes you collectively sent us through your donations to express your feelings about the endings of Mass Effect 3. We want you to know; we are indeed listening to all fan response and acknowledge your feedback. We appreciate creative and thoughtful attempts like this one. 

The gesture certainly gained our attention both with its creativity and deliciousness. However, while we do appreciate that fans were creative in how they expressed their views, after a lot of discussion, we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team.
This is a subtle, but important aspect in determining how to pass the feedback to the team.

BioWare regularly works with many deserving charities, as such it was decided that rather than passing out the cupcakes to staff or wasting good food, to donate them on behalf of our fans to a local Edmonton youth shelter. We know that for the kids that have to use this facility, something as simple as a cupcake is a rare treat and would definitely brighten up their day. Thank you to the fine folks at the local youth shelter for accepting the donation and to
the fans who donated the cupcakes.

Please keep providing your feedback on Mass Effect 3, we’re still listening.

This is the full message.

This is the good part of the message. Bold mine.

This is the part of the message I like

Today, we received the 400 cupcakes you collectively sent us through your donations to express your feelings about the endings of Mass Effect 3. We want you to know; we are indeed listening to all fan response and acknowledge your feedback. We appreciate creative and thoughtful attempts like this one. 

BioWare regularly works with many deserving charities, as such it was decided that rather than passing out the cupcakes to staff or wasting good food, to donate them on behalf of our fans to a local Edmonton youth shelter. We know that for the kids that have to use this facility, something as simple as a cupcake is a rare treat and would definitely brighten up their day. Thank you to the fine folks at the local youth shelter for accepting the donation and to
the fans who donated the cupcakes.

Please keep providing your feedback on Mass Effect 3, we’re still listening.

Can you see the difference? It still works as a complete statement doesn't it.

Here's the part I removed.

The gesture certainly gained our attention both with its creativity and deliciousness. However, while we do appreciate that fans were creative in how they expressed their views, after a lot of discussion, we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team.
This is a subtle, but important aspect in determining how to pass the feedback to the team. 

This jammy bit here is nothing more then a backhanded PR ****slap buried in charity, the kind of charity -we ourselves were insulted for doing- when we were accused of dragging kids into things and using them as a shield. I do NOT like being talked down to, let alone by people I -PAY-.

That's what annoys me.

Yes you can get negative feedback and learn from it. It doesn't have to all be about kissing your ass.

Just let it go.  It is what it is.   We got our point across and some kids got some cupcakes.  We have no control on how they take the message, only that the message was sent and they heard it.  (even if they didn't take it the right way.)

Modifié par Bomma72, 29 mars 2012 - 08:57 .

[Shadow Wrought]

TheNevincer wrote...

GG Bioware. This is how I imagine it all went down.
Link to full size: http://img593.images...biowarecorp.png

well from what i understand Casey is on vacation along with a good portion of the ME team

Modifié par Shadow Wrought, 29 mars 2012 - 08:46 .

[CaptainMonday]

Esoretal wrote...

CaptainMonday wrote...

I think it was a great campaign with a great conclusion.

People who think BioWare threw away the letters or didn't care about fan feedback are just being mean. I'm sorry but these people spent the last 5 years working on an amazing project which I'm sure they loved and nothing they ever did suggests that they mistreat their fans.

Sometimes I think some people just WANT to be angry.

Generally, after people are hurt, they tend to remain on the cynical side of things. Being a cynic is a less vulnerable position than being trusting.

Sure, but you have to notice when things start to get blown out of proportion. It's one thing to be disapointed by the games ending, but spinning everything BioWare says, accusing them of lies and ignoring their fanbase is something else entirely.

We told them we didn't like their endings, they said they will fix them in the next DLC. Why is this still an issue?

I'm not trying to whiteknight BioWare, but when some people start criticizing donating cupcakes to kids in shelters I'm starting to wonder if this is still about the game or if these people are just looking for a punching bag.

[dekkerd]

Message received and some kids get a rare delicous sugar high.
Win for everybody!