3484 réponses à ce sujet

[Bomma72]

Chris Priestly wrote...

People are spinning this incorrectly to say we are not listening to "negative feedback" and how bad we are and etcetera.

Wrong.

We did listen. At no time did we try to stop Fuss for making the cupcakes or delivering them (this would be unfair to Fuss and to the fans who sent the cupcakes and a generally dickish thing to do). When the cupcakes reached us, we did not refuse to take them (again, unfair to the people who sent them). I, along with Fernando, Mark and Alistair went down, met with Shadow Wrought, gave him some swag for being brave enough to show up and keep us honest and took them upstairs. We took all of the included messages out of the bags and boxes so we would not lose them (again, cuz we're listening). We did not throw them away, ignore them till they got stale or not use them as what they are, food. We chose not to eat them and gave them to a needy charity.

The message REACHED us. Whether we ate the cupcakes, threw them in teh garbage or donated them to charity is secondary to us getting the message, right? If we had (somehow) frozen time, put them in a display case for all time as a reminder of the message sent by fans, this would have been the same thing.

Us actually eating the cupcakes or not should not have been the issue. The issue was fans creatively sent us a message expressing their love for Mass Effect as a franchise, but dislike over the endings. This message was delivered to us and we got it loud and clear.

OK good then.

Just want to say I think
part of the reason we they sent you guys sweets was to say that even thought we
didn't really like the ending we apreciate you work.  So yes it was a dig, but I think it was also a way to say sorry for some of the vitriol that has been around these boards, here is a nice way to say what we think.

[Farbautisonn]

BubbleDncr wrote...

Farbautisonn wrote...

kj0600 wrote...

effortname wrote...

There's a bus stop w/ ads across the street from their office. Let's buy the ad space...

I second this notion. 

-I would lol at that .

I lmao when I read this, but would totally disapprove.

-Its a matter of trust. You might trust that they heard us to the point of acting upon it. I do not. I only have their word. Words that were given in vain, in error or in outright deciet (depending on viewpoint) so many times before. When I see something concrete, Ill relent. Not before. And I think it would be a mistake to relent untill something concrete has been shown.

[AxisEvolve]

KeilxKey wrote...
I agree with addiction21.

Condecension will get us nowhere, and the comics that popped up almost immedaitely of BioWare burning the messages that were sent made me shake my head and sigh.
If we have a point we want to illustrate, making insulting meme's isn't going to help. Don't need to wait for a moderator to tell me that.  

Then you both misunderstood my post.

I'm implied that my post wasn't serious biz by using this ridiculous smiley face.

":police:"

Hence the "lighten up". .. I was poking fun at Bioware in a jokeful way. I'm sure they can handle it.. It was not condescension at all. 

Not sure why I have to spell this out for people. 


EDIT: I also didn't make that image, just quoted it. So don't blame me for that. 

Modifié par AxisEvolve, 29 mars 2012 - 09:30 .

[petipas4141]

this whole thing is deliciously heart warming

[Kulthar Drax]

Thanks Chris, I bet it really took some doing to pass up on all those cupcakes. Yum. It is a shame we can't see the kids' reactions to receiving so many cakes though, would be fun and heartwarming

[AkiKishi]

Darthlawsuit wrote...

Y u no eat cupcakes Bioware?!

If you had just done what Bioware has and someone offered you a cupcake would you eat it ? 

How many people put ExLax in the cupcakes ? 

[Straw_foot]

Chris Priestly wrote...
The issue was fans creatively sent us a message expressing their love for Mass Effect as a franchise, but dislike over the endings. This message was delivered to us and we got it loud and clear.

I'm glad our message got through all the troll growling. I couldn't sum it up any better than those lines. 


Waiting for PAX

[TheNevincer]

Dave of Canada wrote...

"Fans" feel like they've done something.
A small group of needy gets 400+ cupcakes.
BioWare gets good publicity off "fan" money.

Yep. Ah well. At the end of the day it comes down to my wallet... ending not fixed? Not buying anymore bioware products. That simple. Hope others follow.

[IsarToreldo]

I didn't get a chance to donate or help out with the cupcakes, as much as I'd have liked to, but I'm glad the message was recieved without hostility from Bioware, I'm really glad and hopeful about the 4th option that was taken meaning there might be a new ending option on it's way, and most of all, I've now got a craving for cupcakes. Couple more weeks until I'm back in Edmonton and can get my hands on some of those deliciously addicting cupcakes.

[Il Divo]

iakus wrote...

tiduspr wrote...

I have to admit that while I was a bit disappointed as soon as I read the news...it only took about 5 seconds to realize this couldn't have ended better.  You got our message, our feedback, our criticism and, make no mistake, a sign of our loyalty and appreciation.  And the kids won as well.  This ended perfectly.

Indeed.

They found a way besides the A, B, &C endings they were provided with and even got a happy ending out of it 

There's always a fourth option...just not in ME3. Sorry, I couldn't help myself.

[LoganKey]

REPOSTING SO PEOPLE SEE THIS!!!

********** UPDATE **************

MORE PHOTOS AND FAN NOTES:

http://img607.images...31/38147965.jpg

http://img718.images...67/cupcake5.jpg

http://img21.imagesh...89/cupcake6.jpg

http://img715.images...36/cupcake7.jpg

http://img801.images...7/cupcakes3.jpg

http://img849.images...2/cupcakes4.jpg



Fan Notes:

"To: Bioware

From: The Retake Mass Effect Movement" –Nterl0k



"It’s not even in any way like the traditional cupcake
flavors, where you can say how many flavors there are or whether you got color
A, B, or C…The flavors have a lot more sophistication and variety in
them." – Peter Ng, James Petipas, and JS17

"We
rage because we love! Enjoy ;-)" – Peter G & LoganKey

“No matter what color, it’s all vanilla ;-)” – Julie, Bernd
Talasch



"From Marauder Shields" – LukeE



“I came, I saw, I............... Colors?” – Julian Grebe



"Hanar are Pink, Asari are Blue No more endings please
in Red, Green or Blue" – Stuart Smith

"You
have a difficult choice to make - eating a cupcake WILL end your hunger, but it
will also rot your teeth." -
Chrisimo & Emma

"Red, Green or Blue - CHOOSE!" - Michal
"XanderCz" T



"May this sweet cupcake, power your creative process
and new finales!" – Pete Driver



"Hope this can help add some sweetness to the end"
- Quietness from BSN



“Enjoy ;-)” – Alexander Guldmark



"Warning; may contain space magic." – mid.arc



“Om nom nom nom nom. For better ME
endings!” - Adam Sie-Grabowski



“Thanks for your hard work. A little more closure would be
nice, like, you know, blue babies. “ -
BSN: Gibsn



"Consider this: the fans want to give [/b]this to you,
don't miss your chance and sell us all an ending." – J Van der Aa



“"Isn't the option of getting something sweet instead
of bitter enjoyable? ;-)” -Dave Schmidt



“Special delivery for Mordin Solu…I mean Patrick Weekes” -BSN:
Welsh Inferno



"Hated the endings, but much love to all at Bioware!”
–Wrexis



"I finally have a way to thank you guys for giving the
world Mass Effect. Thank you so much!!"
-Justin Onofrey



"Now will you give us something sweet as
well?" -BSN: _NF_Von_Lipwig



“Thanks!” - J717 @
BSN



"Thank you for the Mass Effect games. I really love them. But please give
us the promised decisions. Sincerely a fan (i hope you like the cupcakes
;-))" – Marco



"Choose the red one! You'll get to live
afterwards!...That was a joke. ;-)” – Alex



“I've spent the last 100 hours baking many different
varieties of cakes, pies, cookies and other desserts. Please choose from
one of these three similar but differently colored cupcakes.” –Djandyra



“The stronger the love, the
stronger the heartbreak.” -BSN: Trisskit



“Releasing control of this
snack.” – SnakesSon

“Since
you only gave us the bitter, we thought we’d add the sweet! Please give
your fantastic game an ending worthy of all the minutes that came before.” - Vicky

“With Love”
-Marauder Shields

“"Three
choices can't possibly taste THAT good, right?" – SomeKindaEnigma

“Bioware,
you are my favourite group of games developers. I love all

your work. Thanks to all those who put so much hard work into Mass Effect
3, for giving us characters worthy of deep emotional investment, and many
whimsical and touching moments. After experiencing 99% brilliance, the
ending(s) gutted me. But I still have faith, and immense love for you. I wish
you the best. We campaign because we care.

Enjoy the cupcakes!” – Estelindis

"We
respect your vision of the game, please respect our vision too. It's impossible
to make everyone happy, but I strongly believe you can make the majority happy.
Can we compromise? There's no need to destroy what you have already built, we
would just like more options. Thank you" – Tyrone Landers

“EAT
US!” – Joey Billelo

"Sweet
love, tough love." – Kraegon

“No space magic was used during the creation of these cupcakes”
- BSN unsername Cribbian



“Thanks for all the pleasure you have given me through out all your games.
Every game you made, made me being your fan; proud and privileged. But I have a
hard time trying to wrap my head around why such a beautiful game as Mass
Effect 3 could have such a cold and emotionless ending. But If I could( living in
the Nethelands) I would have come to your office and say I trust you to make it
right” - Nardo de la Rie



“Life isn't about waiting for the storm to pass; it's about learning to eat
cupcakes in the rain. Thank you for five wonderful years of Mass Effect! Keelah
se'lai!” – BSN: nupferl

"Think
of how proud your kids would be, telling everyone...their mom is Commander
Shepard" – Brett Marszalkowski

“Keep up the good work Bioware! Hope you enjoy” - BSN ID : MrCabal – Belgium

"These
endings hurt us, therefore we are assuming control of your calorie count."
- BSN Syokhan.

"Lot of little blue cupcakes for lots of little
blue children." - avatar0

“Marauder
Shields! Remember his sacrifice!” – Anders

“These cupcakes are your salvation, through consumption!”
-Michael Hollien

[Virtual winter]

Chris Priestly wrote...

People are spinning this incorrectly to say we are not listening to "negative feedback" and how bad we are and etcetera.

Wrong.

We did listen. At no time did we try to stop Fuss for making the cupcakes or delivering them (this would be unfair to Fuss and to the fans who sent the cupcakes and a generally dickish thing to do). When the cupcakes reached us, we did not refuse to take them (again, unfair to the people who sent them). I, along with Fernando, Mark and Alistair went down, met with Shadow Wrought, gave him some swag for being brave enough to show up and keep us honest and took them upstairs. We took all of the included messages out of the bags and boxes so we would not lose them (again, cuz we're listening). We did not throw them away, ignore them till they got stale or not use them as what they are, food. We chose not to eat them and gave them to a needy charity.

The message REACHED us. Whether we ate the cupcakes, threw them in teh garbage or donated them to charity is secondary to us getting the message, right? If we had (somehow) frozen time, put them in a display case for all time as a reminder of the message sent by fans, this would have been the same thing.

Us actually eating the cupcakes or not should not have been the issue. The issue was fans creatively sent us a message expressing their love for Mass Effect as a franchise, but dislike over the endings. This message was delivered to us and we got it loud and clear.

Plain talk, nice! And stilll glad the kids got a nice treat.

But do tell, Chris... who of you was brave enough to tell Thomas Abram that, sadly, today wouldn't be cupcake day for him? Did you draw straws?

[Getorex]

AxisEvolve wrote...

KeilxKey wrote...
I agree with addiction21.

Condecension will get us nowhere, and the comics that popped up almost immedaitely of BioWare burning the messages that were sent made me shake my head and sigh.
If we have a point we want to illustrate, making insulting meme's isn't going to help. Don't need to wait for a moderator to tell me that.  

Then you both misunderstood my post.

I'm implied that my post wasn't serious biz by using this ridiculous smiley face.

":police:"


Hence the "lighten up". .. I was poking fun at Bioware in a jokeful way. I'm sure they can handle it.. It was not condescension at all. 

Not sure why I have to spell this out for people. 

It's all good (to me at any rate).  I friggin LOVE the humor and creativity in art that has come of all this.  

[Dave of Canada]

Shadow Wrought wrote...

Believe me guys they got the message. Wasnt like they were all cackling evilly and giving me and the reporter shifty eyes when they came down. Everything was nice overall. I seriously doubt theres any sort of hidden agenda in this move.

Free good publicity isn't their motive? Could've fooled me, everybody is eating out of Priestly's palms now.

Modifié par Dave of Canada, 29 mars 2012 - 09:31 .

[Visii]

Chris Priestly wrote...

People are spinning this incorrectly to say we are not listening to "negative feedback" and how bad we are and etcetera.

Wrong.

We did listen. At no time did we try to stop Fuss for making the cupcakes or delivering them (this would be unfair to Fuss and to the fans who sent the cupcakes and a generally dickish thing to do). When the cupcakes reached us, we did not refuse to take them (again, unfair to the people who sent them). I, along with Fernando, Mark and Alistair went down, met with Shadow Wrought, gave him some swag for being brave enough to show up and keep us honest and took them upstairs. We took all of the included messages out of the bags and boxes so we would not lose them (again, cuz we're listening). We did not throw them away, ignore them till they got stale or not use them as what they are, food. We chose not to eat them and gave them to a needy charity.

The message REACHED us. Whether we ate the cupcakes, threw them in teh garbage or donated them to charity is secondary to us getting the message, right? If we had (somehow) frozen time, put them in a display case for all time as a reminder of the message sent by fans, this would have been the same thing.

Us actually eating the cupcakes or not should not have been the issue. The issue was fans creatively sent us a message expressing their love for Mass Effect as a franchise, but dislike over the endings. This message was delivered to us and we got it loud and clear.

You guys eating the cupcakes or who you gave them away to wasn't the issue. The issue is that you said this:

"However, while we do appreciate that fans were creative
in how they expressed their views, after a lot of discussion, we decided
ultimately the reason that they were sent was not done in the context
of celebrating the work or accomplishment of the Mass Effect 3 team. "

[Louis deGuerre]

The irony that they picked a 4th choice is as delicious as those cupcakes

[KeilxKey]

Calbeb wrote...

If I worked for Bioware, I wouldn't give my employees the cupcakes either. You work on a game series for eight years, slaving over it, release a game to huge critical praise and then fans turn around and hate you for the ending. Fans are right to feel negative about it, but fans have been as loud as they could possibly be already. Why WOULD you give that staff a series of cupcakes that are veiled criticism of the hard work they put in.

I think the cupcakes were a classy way to say "we didn't like the ending but like you" to Bioware. Bioware's response... equally classy. There is nothing here to have issue with.

I know that members of the RetakeME3 movement haven't felt any hatred towards BioWare and many of the letters and emails that were sent out included that sentiment. Unfortunately through the back and forth with certain disreputable game journalists who like to twist things for sensationalistic journalism have convoluted this fact. 
Cupcakes were RetakeME3's way of displaying our frustrations in a way that isn't unsulting and even alittle bit funny. 
I feel bad BioWare didn't eat them, but I can't complain with the way they handled the situation. They got the message, that's what's important. 

[Chris Priestly]

Shadow Wrought wrote...

This.

Believe me guys they got the message. Wasnt like they were all cackling evilly and giving me and the reporter shifty eyes when they came down. Everything was nice overall. I seriously doubt theres any sort of hidden agenda in this move.

Well we were going to, but the hounds we usually release were all at the vets today.

[Windariah]

Chris Priestly wrote...

People are spinning this incorrectly to say we are not listening to "negative feedback" and how bad we are and etcetera.

Wrong.

We did listen. At no time did we try to stop Fuss for making the cupcakes or delivering them (this would be unfair to Fuss and to the fans who sent the cupcakes and a generally dickish thing to do). When the cupcakes reached us, we did not refuse to take them (again, unfair to the people who sent them). I, along with Fernando, Mark and Alistair went down, met with Shadow Wrought, gave him some swag for being brave enough to show up and keep us honest and took them upstairs. We took all of the included messages out of the bags and boxes so we would not lose them (again, cuz we're listening). We did not throw them away, ignore them till they got stale or not use them as what they are, food. We chose not to eat them and gave them to a needy charity.

The message REACHED us. Whether we ate the cupcakes, threw them in teh garbage or donated them to charity is secondary to us getting the message, right? If we had (somehow) frozen time, put them in a display case for all time as a reminder of the message sent by fans, this would have been the same thing.

Us actually eating the cupcakes or not should not have been the issue. The issue was fans creatively sent us a message expressing their love for Mass Effect as a franchise, but dislike over the endings. This message was delivered to us and we got it loud and clear.

Thank you for this. 

[GigaTheToast]

I think they get the picture now, but the question remains, do they respect their fanbase enough to do anything more then "listen"?

[Sanrei]

Chris Priestly wrote...

People are spinning this incorrectly to say we are not listening to "negative feedback" and how bad we are and etcetera.

Wrong.

We did listen. At no time did we try to stop Fuss for making the cupcakes or delivering them (this would be unfair to Fuss and to the fans who sent the cupcakes and a generally dickish thing to do). When the cupcakes reached us, we did not refuse to take them (again, unfair to the people who sent them). I, along with Fernando, Mark and Alistair went down, met with Shadow Wrought, gave him some swag for being brave enough to show up and keep us honest and took them upstairs. We took all of the included messages out of the bags and boxes so we would not lose them (again, cuz we're listening). We did not throw them away, ignore them till they got stale or not use them as what they are, food. We chose not to eat them and gave them to a needy charity.

The message REACHED us. Whether we ate the cupcakes, threw them in teh garbage or donated them to charity is secondary to us getting the message, right? If we had (somehow) frozen time, put them in a display case for all time as a reminder of the message sent by fans, this would have been the same thing.

Us actually eating the cupcakes or not should not have been the issue. The issue was fans creatively sent us a message expressing their love for Mass Effect as a franchise, but dislike over the endings. This message was delivered to us and we got it loud and clear.

Thanks for the clarification, Chris.

Try to understand how many of us feel, though, when every response we get sums up to:

Thanks, but..

or

Sorry, but...

Everytime you  (Bioware) address fans that are upset with the end there's always mention of positive reviews or fans who like the ending and hints towards how we should be providing you feedback that are way too open to interpretation.

It's frustrating.

I just wanted to see one thing where we were told we were being listened to without reminding us how awesome everyone thinks you are like we don't think you're awesome(we do, really!), or reminding us that there are people out there giving "bad" feedback.

We're sorry.
Thank you.
We're Listening.
Be civil.
The end.

EDIT: I deal with angry customers every day. Some I feel may be unjustified but most are entirely justified and I've learned that leaving out the BUTS goes a long way and can improve how they approach us with their complaints.

Modifié par PedEgg, 29 mars 2012 - 09:37 .

[BanditGR]

Chris Priestly wrote...

People are spinning this incorrectly to say we are not listening to "negative feedback" and how bad we are and etcetera.

Wrong.

We did listen. At no time did we try to stop Fuss for making the cupcakes or delivering them (this would be unfair to Fuss and to the fans who sent the cupcakes and a generally dickish thing to do). When the cupcakes reached us, we did not refuse to take them (again, unfair to the people who sent them). I, along with Fernando, Mark and Alistair went down, met with Shadow Wrought, gave him some swag for being brave enough to show up and keep us honest and took them upstairs. We took all of the included messages out of the bags and boxes so we would not lose them (again, cuz we're listening). We did not throw them away, ignore them till they got stale or not use them as what they are, food. We chose not to eat them and gave them to a needy charity.

The message REACHED us. Whether we ate the cupcakes, threw them in teh garbage or donated them to charity is secondary to us getting the message, right? If we had (somehow) frozen time, put them in a display case for all time as a reminder of the message sent by fans, this would have been the same thing.

Us actually eating the cupcakes or not should not have been the issue. The issue was fans creatively sent us a message expressing their love for Mass Effect as a franchise, but dislike over the endings. This message was delivered to us and we got it loud and clear.

The obvious question now is what are you going to do about the message you just got (assuming you are planning to do anything about it, at all).

[die-yng]

Reznore57 wrote...

I still think someone should have take a bite of the forbidden cake ,take a picture ,and post it.
Not as a statement of "we messed up " but as a gracious gesture .
All the PR talking makes me feel like being in a middle of a cold war :s
I don't like it , i'm sure people at Bioware don't like it either .
Worrying about the backlash of a delivery of yummy cupcakes is kinda sad and insane .

Anyway kinda funny picturing kids receiving these blue red green cake and wondering what the hell is going on

This.

I want that whole thing to be over so badly. Get the ending my Shepards deserve and go back to loving every game Bioware develops.

Nothing of this we of Retake  are in this corner, you Bioware in the opposite and you few disgruntled kids who love the ending stay over there.

[KeilxKey]

GigaTheToast wrote...

I think they get the picture now, but the question remains, do they respect their fanbase enough to do anything more then "listen"?

That is certainly what I'm wondering at this point. 

[Iakus]

GigaTheToast wrote...

I think they get the picture now, but the question remains, do they respect their fanbase enough to do anything more then "listen"?

If not, pretzel rolls next!