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Cant log in, lost access to DLC


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17 réponses à ce sujet

#1
beasty1337

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I baught the delux edition on steam and downloaded both the DLC and was able to play them both with no problem.

Then a friend came over with his saved data, loged into his account using my pc and was able to play fine.

When i tryed to play again today i was able to log back into my account without incident but it wont let me load my saved data saying my account dosent have access to the 'Warden's Keep" or "the Stone Prisoner"

if i try to enter my code in my account to redeem the items it says that the code has already been used.

any help is much apreciated, im iching to play again.

#2
Titius.Vibius

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Then a friend came over with his saved data, loged into his account using my pc and was able to play fine. <<<<<<<<<-------------------------------Have you made a copy of your saved data?



Because overwriting the bioware folder jinx the game.

#3
beasty1337

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yeah, and my folder is back in place

#4
sirdarkat

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Im having a similar issue and no one has brought over a saved game; I just tried to log on and bam all my download content is unoffical its starting to annoy me.

#5
Titius.Vibius

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beasty1337 wrote...

yeah, and my folder is back in place


Have you replaced back your old bioware folder? I think this is because how the dlc drm is treated on DAO.

#6
beasty1337

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Only the characters folder was replaced, then swapped back in 'C:\\Users\\Beasty\\Documents\\BioWare\\Dragon Age\\Characters'

#7
Jester8183

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I'm having the same problem as Beasty except that no one has used my computer or account (that I know of). And stranger still it would seem that my Wardens keep is unauthorized even though I actually paid for that DLC ( as opposed to my Stone Prisoner which was a D2D promotion).

#8
fredrickholt

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Something must be going on... becasue I am suddenly having this problem as well.

#9
Titius.Vibius

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beasty1337 wrote...

Only the characters folder was replaced, then swapped back in 'C:\\\\Users\\\\Beasty\\\\Documents\\\\BioWare\\\\Dragon Age\\\\Characters'


But then again your friend login using his account using your PC, does he have the same entitlements like you do?

#10
Javarahl

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I'm having the same issue as well - can't load any of my saved games - "an owner of the following premium content must log in". I *am* logged in, and can view my premium content in my online profile.

#11
Shynzon

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Well might as well add me to the list too. Played fine since launch, then starting Sunday, started to get the message about having unauthorised Warden's Keep and the Stone Prisoner. this is starting to get on my nerves. Can anybody at least tell us that they know about this issue?






#12
Gargamol175

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****g A... after Thanksgiving weekend finally eager to get back to the game and the POS won't let me... Ironcally the "fix" was ONLY fix (thanks bioware) was to download the pirated and hacked executable and content I paid for because of this lame and buggy protection. Ahhh how wonderful... even after Bioware went bragging how they were screwing all that crap, the ONLY people not screwed are those that stole the game, while PAYING customers have to jump through hoops to get what they paid for.

#13
beasty1337

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still getting this issue, and considering all you are aswell it looks like it a problem on bioware's end.



could a moderator or someone please comment on this, all i wanna do is play my game.

Thanks

#14
LynxAQ

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This is not Biowares doing, its that evil known as EA. They seem to be deluded into thinking that making their legitimate customers, the ones who actually PAY for the content and thereby atcually OWN the content, jump through hoops to use it.



All the while the people who download the illegal pirated stuff don't have a single problem.



But we talking about EA so don't expect anything to change. They are proberly the gaming equivilent to Hitler tbh. Did I mention I hate that company EA??

#15
beasty1337

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maybe so, but the people at bioware must be aware of the problem so i would like to know if a solution will come along soon

#16
Kepha

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Check that the Dragon Age: Origins Content Updater service is running.



Go to the services list and find the service and start it if it is stopped. (start menu, run services.msc, select service and click start/restart) Sometimes even if its running I have to restart it to get things working.



More troubleshooting in that area can be found in section 3.2 of the DLC sticky thread.

#17
Matthew Young CT

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Is your situation that you have Shale & WK on your entitlements page, but the game says they are unauthorized?

#18
beasty1337

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the service is there but it refuses to run, looks like i do need a reinstall, thanks Kepha.