10 réponses à ce sujet

[eyepuppy]

Hi, I was logging in to play the game today and I noticed that my account says "Accout Invalid." I can't play single player or multiplayer.

[eyepuppy]

bump. I still have this error.

[eyepuppy]

bump again.

[eyepuppy]

Thanks for support, Bioware...

[eyepuppy]

And, Bioware and EA has lost all future money from me.

[Joe Hegarty]

I'd just like to point out that these forums are not official support.
"This forum is for fans to help other fans with PC related issues regarding Mass Effect 3."

For direct support you need to contact EA Support here. They will be able to help you with your problem.

Modifié par JoeHegarty, 30 mars 2012 - 08:39 .

[MwRDKY]

JoeHegarty wrote...

I'd just like to point out that these forums are not official support.
"This forum is for fans to help other fans with PC related issues regarding Mass Effect 3."

For direct support you need to contact EA Support here. They will be able to help you with your problem.

Think we didn't try that already?! We did, and yet they couldn't solve our problem! Said they bump this higher up the food chain but, in my case at least, a week have gone by yet no reply!

Is that how EA/Bioware repay your customers with a defunct product and do nothing to make it work again!?

And yes I'm very angry, but given the kind of cold treatment I'm rightfully angry!

[MwRDKY]

JoeHegarty wrote...

I'd just like to point out that these forums are not official support.
"This forum is for fans to help other fans with PC related issues regarding Mass Effect 3."

For direct support you need to contact EA Support here. They will be able to help you with your problem.

Think we didn't try that already?! We did, and yet they couldn't solve our problem! Said they bump this higher up the food chain but, in my case at least, a week have gone by yet no reply!

Is that how EA/Bioware repay your customers with a defunct product and do nothing to make it work again!?

And yes I'm very angry, but given the kind of cold treatment I'm rightfully angry!

[Kastrenzo]

That's a pretty gutless response..

[Kastrenzo]

Completley irrelevant, But I was On EA support for a different issue, and they tried to get me to come here to solve the problem. How is that supposed to help when BWDevelopers ask you to go to EA?

Shifting the blame doesn't help. Jeez If someone even Attempted to solve the issue in the lightest I'd give them the satisfaction of respect, instead of just pushing the problem off to someone else.

[eyepuppy]

I should have saved my chat log. They said they are unable to solve my problem and I need to talk to support at Bioware. Great job Bioware. You guys are top notch. Just remember, you guys are terrible.