Crocmon wrote...
John Epler wrote...
And that's fair, but at the same time - we're human. When you have fifteen, or twenty, or twenty five people sending you incredibly insulting PMs and essentially telling you that you need to either A) be fired orcome to physical harm, it can colour your opinion a bit. I'd like to say we all have thick skins and can take that sort of abuse, but that'd be untrue. We all deal with it differently, of course, but at the end of the day we're still human. Particularly as Stan does most of his interactions with the community outside of his work hours because he's really passionate about the community and is one of your greatest advocates within the company - he's not being paid when he's on these forums.
I spent enough time on the DA2 forums post-release to know where he's coming from. Even if, intellectually, you know that they're only a small percentage, it still hurts, and it can still be rather aggravating.
Mr. Epler, I respect you and Mr. Woo's attempts to at least discuss things with us. Now, before someone jumps down my throat for brown-nosing, I only need to mention two words.
Positive Reinforcement.
If the other staff members aren't coming to talk to us for the reasons these guys claim, don't you think it would render more dialogue with all of the team if we treated these two gentlemen properly and told them what we want in a calm, positive and thoughtful manner? If we do that, then the hostile minority will be ruled as such and EA/Bioware wouldn't be talking off-the-record in frustration about it. Now, I'm not saying they are paying these publications to bad-mouth us, but perhaps maybe some news-source is talking to some staff member. News-source hears that staff member is being stressed by the community (assuming that they occasionally just have friendly bull-sessions). Seeing a great opportunity to get hits for the site, the news-source then bad-mouths those stressing the developer. News-source gets hits, staff member gets more stress, and the news-source just offers condolences at a later date.
Sure, a few game-news-sources are going completely off-the-rails here and spouting out things that they may or may not have actual experience with (I assume at times Adam Sessler may not have played the ending and is just being sensational in his dialogue for ratings sometimes), but can you blame them? Every time a news article criticizes the Retakers they get tons of hits, tons of exposure via word-of-mouth (which leads to more hits), and just overall raw reinforcement.
Simple discussion here works. We openly avoid stressing the few who do talk to us, they'll realize we're not all rabid dogs baying for blood, and thus be able to convince the PR guys we're not all ****s.
I respect Bioware for all of their work, and while I strongly disagree with the decisions that led to the endings, I'm perfectly open to tell them why. I might come off a bit confrontational at times, but it isn't out of irrational rage over the endings just my dissatisfaction with them, and would gladly rectify and apologize should I ever come across as outrageous.
Where were BioWare community representatives when IGN decided to insult us ? When were the BioWare community responders when people were calling us entitled ?
I want to give BioWare right now the opportunity to be on the record about whether or not the insults flung towards their fans who wanted a new ending were justified or wrong .
This is not a demand , but simply my suggestion for how BioWare can help calm the Retake movement if they actually defended their LOYAL fanbase .
And yes , LOYAL . None of the Retakers would be here if we didn't love the BioWare product . Unfortunately , all the bad press was allowed to sit and fester . And then we are pointed out for being angry at such things ? If BioWare truly suffers fatigue from getting insults from PMs , then surely they can empathize with the fanbase who have been slandered . But somehow I don't expect BioWare to give any response to that . I would be happily surprised if they did .
Either way , the other comment I wanted to say about your post is this idea of attracting more developers to talk with us with some kind of honey or incentive through being nice and proper is rather interesting . I understand the intention , but these are professionals . These are professionals and are supposed to act as professionals . This doesn't mean we slander them , no , but rather we should treat them as professionals .
If this was a transaction and they withold their end of the resources , then withhold yours .
Withold your investment , your money , your recommendation , your assertions of the goodness of this brand . Withold all of that . If the developers really want to come talk to us here or even a spokesperson then it's not going to be because we laid down an offering on the Altar of BioWare , it's because their collection plate has no money in it .




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