5 réponses à ce sujet

[RichieRick86]

 I used my cash to purchase the Jumbo equipment pack

After my money has been debited, I received an error:

"One or more of your purchases failed to process.  If this error continues to appear, please contact customer support"

This error also appears everytime I enter the store option from the Multiplayer menu.  I pressed X and tried purchasing a recruit pack with my credits.  I received the pack cards and soon after, the above error appeared.

Please assist.

[RoyalStallion]

Check your connection to EA's online servers and with your ISP. It could be that your ISP is blocking you from accessing the online games properly. Check if you lost your creds. If you did it should have still given you the items ex. 5 medigels or 5 survival ops packs.

[RichieRick86]

Thanks for the response... Seems like the issue fixed itself... I no longer get that error message when I purchase the jumbo packs but I do at times purchase something and then my money would be debited but I would get an error saying that I have lost my connection to the store. when I get back in, I see that I have not received my items... I am not sure what the exact error is (Will get it when I play again), but my money has been debited and I have not receive the items...

[ISAAC297]

Yeah... i don't know what Royal is talking about, because i didn't see the extra stuff when i received an error message trying to buy a spectre/ starter kits. i just saw my lost credits

[RoyalStallion]

ISAAC297 wrote...

Yeah... i don't know what Royal is talking about, because i didn't see the extra stuff when i received an error message trying to buy a spectre/ starter kits. i just saw my lost credits

You problably didn't pay very much attention to your kits and gear before the purchase. In most cases you just don't see the box opening animation.

[Jacen_Frost]

This happened to me too, several times! I don't think I got all my stuff from the pack though, and I just lost my credits.