662 réponses à ce sujet

[TheBorderBishop]

I think they did the right thing to not accept them. My own company(multi-million turnover company so not small fries) recently put out a release of a software product that has not went down well with our clients. Most of the issues they've raised are trivial, existing or even downright nonsensical but there has been a high enough volume of legitimate complaints that even though its demoralising I have to hold my hand up as lead developer\\designer and say that it is both hurtful to hear, but helpful to improve when I read these complaints. Therefore it would be hypocritical of me to criticise Bioware for not accepting the cupcakes(I would feel I was rewarding my own mistakes).

However I would not be happy with my management if they decided to use the refusal to make a denunciation of our client's issues when we refused the gesture. Unfortunately I think Bioware did just that in the response that states that they couldn't accept the cupcakes because it came from fans "not celebrating the work or accomplishment of the Mass Effect 3 team". Why I consider that wrong is because they've twisted it from a rejection of the cupcakes(i.e. the gift) to a rejection of the motive(the thought behind the gift). I think it would have better if they had not tried to justify the rejection beyond "others deserve cupcakes more".

Basically,  I think Bioware did the right thing, in the wrong way.

Mind you, its hard when you're in that situation to determine what is the right way to respond. I've picked a particular interpretation of their response that I think most of those behind the cupcake idea will take but whether that is the interpretation of investors and analysts(these are the important people!!!) is a different matter. If I have to be honest, they probably won't care...(I don't mean that in a vindicative way, they probably just don't think it'll affect consumer interest).

Modifié par TheBorderBishop, 30 mars 2012 - 01:12 .

[Gill Kaiser]

So, what they're saying is... they took a FOURTH OPTION?

[snajones]

We have a fourth option too.

Don't give BioWare any more money. :/

Hold the line!

[Unit-Alpha]

Of course they turned them away.

I think the reason was that they just didn't want to make all the employees as aware of the hatred of the endings.

That's kind of sick. Even if they did donate them to the some charity.

[crimzontearz]

soooooo wait

since we were not patting them on the back saying they are awesome they gave them away?

[TheShinySword]

Yeah, donating the cupcakes was a great idea on their part, but the cupcakes aren't celebrating us so we can't eat them was... not something they should have said. Now, to be fair, what this says to me is, "You guys are disappointed in us so we don't feel right eating these" which was already implied by them donating them. All Chris did by writing that line is make everyone question the motivation behind giving the cupcakes to kids who'll appreciate them more.

[ragecage559]

That is some delicious looking "art".

I think someone should do a star child jesus zombie oracle ice sculpture next.

[fade2black2610]

Absolutely fine with this response. They've told us there won't be anything said until April (almost definitely PAX) so what was the best people were expecting to happen? That they were going to use the cup cakes as brain food and give us a better ending tomorrow??

I'm a very willing member of the re-take movement, but people need to stop ripping apart every little sentence uttered by BioWare or we will be very lucky to get any response at all. I'm not saying we don't deserve one right now, I'm just saying that if I did something awful and people kept going on and on and on at me then I'd just think, "screw 'em then."

I read the message as, "Okay, we get it. Obviously I don't want the team's morale to be lowered any more so we've given them to some kids who will appreciate them much more." Absolutely fine, positive response the way I see it.

Such a genius idea by the way!

[Reign762]

Dave Hoffman wrote...

They had already more than gotten the message and were allegedly acting on it, so this prank was totally unnecessary. Reeeeeeeeeeeeeeeeeeeal mature.

Not true.  They said they would "clarify" the endings and would respond more in April ... presumably PAX.  The entire point is to continue showcasing to Bioware that the fans are still here and we are still disappointed.

[SaladinDheonqar]

Everyone should've just sent a note with LOTS OF SPECULATION scribbled on it instead of wasting money on this.

[MzAdventure]

Well, I was hoping the folks at BioWare would enjoy the treats and the irony... but they were a gift, up to the receiver to do with as they want.

Would love to be able to send some non-ironic cupcakes they WOULD enjoy, so please give us some ending news

Modifié par victoriakm, 30 mars 2012 - 01:42 .

[imtwocats]

NovinhaShepard wrote...

LOL.

No, I thought Bioware's reaction was pretty sweet. How can fans who donated to charity in order to protest the ending in a positive way... how can you guys turn around and call Bioware's decision hypocritical? What nonsense.

(Responding from the other cupcake thread that was locked)

It's not hypocrisy. Nobody is crying out hypocrisy. Let me explain the delicious cupcake idea.

The cupcakes are colored green, red, and blue, and each of them has the letter A B or C on it. Of course, this represents the endings.

Whichever cupcake the Bioware employees decided to eat, it would taste the same as the other cupcakes regardless of the color or letter on them. This was to symbolize that the endings were all the same. Plus since Bioware would figure out the symbolism quickly, they probably wouldn't enjoy the cupcakes very much. We fans didn't like the endings very much.

Bioware decided to instead donate the cupcakes to charity, an option that is a win-win situation for the employees, fans, and the charity. This unintentionally symbolized the 4th ending we Mass Effect fans want, which is an ending that makes us happy.

Thus, these simple cupcakes just created the ultimate Mass Effect 3 metaphor. I'm hungry now.

Modifié par imtwocats, 30 mars 2012 - 01:23 .

[Made Nightwing]

classy gesture by the fans, classy gesture by BioWare, needy kids getting a treat that most of us take for granted. I'd say this has restored some of my faith in humanity.

Now just give us just a little bit of closure on the endings, BW. A thirty second epilogue about whether galactic society ever rebuilt itself, whether our decisions with the krogan led to peace, what our squadmates did afterward and all will be forgiven.

[MaleQuariansFTW]

imtwocats wrote...

NovinhaShepard wrote...

LOL.

No, I thought Bioware's reaction was pretty sweet. How can fans who donated to charity in order to protest the ending in a positive way... how can you guys turn around and call Bioware's decision hypocritical? What nonsense.

(Responding from the other cupcake thread that was locked)

It's not hypocrisy. Nobody is crying out hypocrisy. Let me explain the delicious cupcake idea.

The cupcakes are colored green, red, and blue, and each of them has the letter A B or C on it. Of course, this represents the endings.

Whichever cupcake the Bioware employees decided to eat, it would taste the same as the other cupcakes regardless of the color or letter on them. This was to symbolize that the endings were all the same. Plus since Bioware would figure out the symbolism quickly, they probably wouldn't enjoy the cupcakes very much. We fans didn't like the endings very much.

Bioware decided to instead donate the cupcakes to charity, an option that is a win-win situation for the employees, fans, and the charity. This unintentionally symbolized the 4th ending we Mass Effect fans want, which is an ending that makes us happy.

Thus, these simple cupcakes just created the ultimate Mass Effect 3 metaphor. I'm hungry now.

That's a great explanation and metaphor. It kinda makes me angry that we didn't get an option to pass on our 3 choices, and I think BioWare should take a step back and look at this whole thing.

On a more positive note, congratulations to everyone who put this together! I'm proud of everyone here doing their part. Hold the line.

[Rafe34]

GoblinSapper wrote...

The gesture certainly gained our attention both with its creativity and deliciousness. However, while we do appreciate that fans were creative in how they expressed their views, after a lot of discussion, we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team. This is a subtle, but important aspect in determining how to pass the feedback to the team.

No one else noticing this? Nobody else at all?

I did, immediately. That's... disturbing, tbh.

I don't think this is what Chris meant, but it seems to me that were I simply to take this as is, it would mean that the only "criticism" they pass to the developers is one that is "done in the context of celebrating the work or accomplishment of the Mass Effect 3 team." Many of the notes said things like they loved the game, but hated the endings, or please change the endings so that they better fit such a great series.

If that isn't done in the context Mr. Priestly is talking about, then what is? Do they only pass feedback that is talking about how great ME3 is to the developers? I certainly hope that's not what he meant, but it sure comes off that way.

[Chaoswind]

Bw did the right thing, don't try to find hidden agendas, actually I bet all of the people that feel insulted by bw didn't donate a dime to begin with.

[Gigerstreak]

Well done guys! I think the point got across and kids, rather than the team, got to have them. It is like a big reversal of our feelings! We got a pretty looking game and then we were disappointed so we gave to charity to help kids. They didn't get to eat the cupcakes! So they got the idea, didn't get any payoff, and kids life improved! I think its great.

[Rafe34]

Chaoswind wrote...

Bw did the right thing, don't try to find hidden agendas, actually I bet all of the people that feel insulted by bw didn't donate a dime to begin with.

The problem is not with what they did, it's why they did it.

They did it because they don't pass on feedback to devs that isn't "celebrating the accomplishment and work of the ME3 team."

[sfam]

imtwocats wrote...

NovinhaShepard wrote...

LOL.

No, I thought Bioware's reaction was pretty sweet. How can fans who donated to charity in order to protest the ending in a positive way... how can you guys turn around and call Bioware's decision hypocritical? What nonsense.

(Responding from the other cupcake thread that was locked)

It's not hypocrisy. Nobody is crying out hypocrisy. Let me explain the delicious cupcake idea.

The cupcakes are colored green, red, and blue, and each of them has the letter A B or C on it. Of course, this represents the endings.

Whichever cupcake the Bioware employees decided to eat, it would taste the same as the other cupcakes regardless of the color or letter on them. This was to symbolize that the endings were all the same. Plus since Bioware would figure out the symbolism quickly, they probably wouldn't enjoy the cupcakes very much. We fans didn't like the endings very much.

Bioware decided to instead donate the cupcakes to charity, an option that is a win-win situation for the employees, fans, and the charity. This unintentionally symbolized the 4th ending we Mass Effect fans want, which is an ending that makes us happy.

Thus, these simple cupcakes just created the ultimate Mass Effect 3 metaphor. I'm hungry now.

Totally awesome!  Bioware chose a 4th option, and by doing so, must now realize that we would like a 4th option as well.  Brilliant, folks!  Wish I had known about this, would have loved to contribute to such a great idea. Bravo to those who did!!!!

[Johanna]

Rafe34 wrote...

Chaoswind wrote...

Bw did the right thing, don't try to find hidden agendas, actually I bet all of the people that feel insulted by bw didn't donate a dime to begin with.

The problem is not with what they did, it's why they did it.

They did it because they don't pass on feedback to devs that isn't "celebrating the accomplishment and work of the ME3 team."

No, they do; they kept the notes, after all, and it's safe to assume that people will read them.

They didn't keep the cakes because they weren't sent to "celebrate" ME3.  It's snotty.

Modifié par pants witch, 30 mars 2012 - 01:58 .

[FabricatedWookie]

GoblinSapper wrote...

And here was Biowares response.

Today, we received the 400 cupcakes you collectively sent us through your donations to express your feelings about the endings of Mass Effect 3. We want you to know; we are indeed listening to all fan response and acknowledge your feedback. We appreciate creative and thoughtful attempts like this one.

The gesture certainly gained our attention both with its creativity and deliciousness. However, while we do appreciate that fans were creative in how they expressed their views, after a lot of discussion, we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team. This is a subtle, but important aspect in determining how to pass the feedback to the team.

BioWare regularly works with many deserving charities, as such it was decided that rather than passing out the cupcakes to staff or wasting good food, to donate them on behalf of our fans to a local Edmonton youth shelter. We know that for the kids that have to use this facility, something as simple as a cupcake is a rare treat and would definitely brighten up their day. Thank you to the fine folks at the local youth shelter for accepting the donation and to the fans who donated the cupcakes.

Please keep providing your feedback on Mass Effect 3, we’re still listening.

THEY TURNED THE CUPCAKES AWAY.

Yes, if you get something that displeases you, you turn it away.

Happy for the chilluns, do want cupcake.

Modifié par FabricatedWookie, 30 mars 2012 - 01:58 .

[Rafe34]

pants witch wrote...

Rafe34 wrote...

Chaoswind wrote...

Bw did the right thing, don't try to find hidden agendas, actually I bet all of the people that feel insulted by bw didn't donate a dime to begin with.

The problem is not with what they did, it's why they did it.

They did it because they don't pass on feedback to devs that isn't "celebrating the accomplishment and work of the ME3 team."

No, they do; they kept the notes, after all, and it's safe to assume that people will read them.

They didn't keep the cakes because they weren't sent to "celebrate" ME3.  It's snotty.

Yeah, for some reason, the first time I checked the other thread, the only Bioware reply that showed up was Chris's initial post after receiving the cupcakes, not the 15 others he and other people had put into the thread.

Weird.

I don't really think its snotty, it's a beautiful PR move. As long as they're reading the notes, that's what matters.

[Hihoshi101]

Taking the forth option? Sign? (Yeah I know I am reaching) Perhaps this is how they tell us there will be more. (I think I am dreaming again...)


On another note My girl scout troop once sent cookies to Disney and we got a letter back thanking us but regretfully they could not accept them... don't know what happened to the cookies but I am fairly sure it is a policy of larger companies not accept gift like these... Don't really know why but I will be understanding... At least we know the cupcakes got eaten and where not thrown away... a Bitter Sweet ending one might say.

Modifié par Hihoshi101, 30 mars 2012 - 02:11 .

[FataliTensei]

I'm glad they donated them but it's still rude as hell and clearly sending a message. I would bet one of the main reasons they donated them to a charity was so that they could turn them away and then feel safe from backlash.They turned them away because they weren't for celebrating the sucess of ME3? That seriously sends a message folks, they still think ME3 is some kind of masterpiece.

Modifié par FataliTensei, 30 mars 2012 - 02:30 .

[Balmung31]

So Bioware doesn't like a subtle slap to the face? I can respect that. Perhaps now they understand how they did that to us with the endings, then. "Cause that's how I felt.

In the end, the point was made, regardless of what they did with the cupcakes. In fact, they essentially validated our position by denying the "options" they were given with the cupcakes, and so made another, very HAPPY and HOPEFUL choice that wasn't originally there when the offer was made.

Hope they can see that.

Modifié par Balmung31, 30 mars 2012 - 02:31 .