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#201
PhoenixDove1

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ImmovableMover wrote...

"we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team."

No **** sherlock, Anyone could have figured that out simply by reading the first few posts of the original thread...or just a cursory glance at the cupcakes themselves. I sincerely doubt that you had to discuss whether they were meant satirically or not, or I hope you didn't.

But

In any case, they certainly don't seem to appreciate what we've given them, so it's in our best interest to...Provide clarification

YES THEY WERE MEANT TO SATIRE YOUR TERRIBLE ENDINGS.
 
THAT WILL BE $10, THANK YOU.


LOL

#202
GoblinSapper

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General Distress wrote...

MustacheManatee wrote...

GoblinSapper wrote...

 Alright some people are having trouble following me so i'll break it down.

Today, we received the 400 cupcakes you collectively sent us through your donations to express your feelings about the endings of Mass Effect 3. We want you to know; we are indeed listening to all fan response and acknowledge your feedback. We appreciate creative and thoughtful attempts like this one. 

The gesture certainly gained our attention both with its creativity and deliciousness. However, while we do appreciate that fans were creative in how they expressed their views, after a lot of discussion, we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team. This is a subtle, but important aspect in determining how to pass the feedback to the team.

BioWare regularly works with many deserving charities, as such it was decided that rather than passing out the cupcakes to staff or wasting good food, to donate them on behalf of our fans to a local Edmonton youth shelter. We know that for the kids that have to use this facility, something as simple as a cupcake is a rare treat and would definitely brighten up their day. Thank you to the fine folks at the local youth shelter for accepting the donation and to the fans who donated the cupcakes.

Please keep providing your feedback on Mass Effect 3, we’re still listening.


This is the full message.

This is the good part of the message. Bold mine.

This is the part of the message I like

Today, we received the 400 cupcakes you collectively sent us through your donations to express your feelings about the endings of Mass Effect 3. We want you to know; we are indeed listening to all fan response and acknowledge your feedback. We appreciate creative and thoughtful attempts like this one. 

BioWare regularly works with many deserving charities, as such it was decided that rather than passing out the cupcakes to staff or wasting good food, to donate them on behalf of our fans to a local Edmonton youth shelter. We know that for the kids that have to use this facility, something as simple as a cupcake is a rare treat and would definitely brighten up their day. Thank you to the fine folks at the local youth shelter for accepting the donation and to the fans who donated the cupcakes.

Please keep providing your feedback on Mass Effect 3, we’re still listening.


Can you see the difference? It still works as a complete statement doesn't it.

Here's the part I removed.

The gesture certainly gained our attention both with its creativity and deliciousness. However, while we do appreciate that fans were creative in how they expressed their views, after a lot of discussion, we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team. This is a subtle, but important aspect in determining how to pass the feedback to the team. 


This jammy bit here is nothing more then a backhanded PR ****slap buried in charity, the kind of charity -we ourselves were insulted for doing- when we were accused of dragging kids into things and using them as a shield. I do NOT like being talked down to, let alone by people I -PAY-.


Nailed it! Why they continue to be so hypocritical, and inulting, I have no idea. It's not helping their cause. Bioware needs a new PR department. Just one disaster after another.


C'mon give it a rest. We send them a message that, in it's essence, wasn't very nice. Their reaction is absolutely okay and understandable. I hate the ending and the waiting for a clear statement just like the next guy, but I can't blame them for that kind of awnser this time.


Never to rest, never to surrender.  To the last I grapple with thee; from hell’s heart I stab at thee; for hate’s sake I spit my last breath at thee.  

#203
HenchxNarf

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Fingertrip wrote...

I really despite the people that think it was a "nice" gesture by mocking them and sending them cupcakes in different "color/taste". If you were an employee, you wouldn't really be eating it with joy, you'd be eating something that people despise, and it's really a negative act made from whoever baked those cupcakes and whatnot. (Or well, ordered)

I fully respect Bioware for giving them away to charity, rather then make their own employees eat them. It's despicable and downright embarrasing to part of a community that would so such an tunnelvisioning act.

Really downright mindboggling. How can anyone in their right mind even believe this was an nice gesture is beyond me.

It's a subtle "Here's your ****-up in a eatable-state".


IA with this, actually.

I thought they would just throw them out, but at least they went to kids who'll love them. Which is hilarious actually, as is this whole situation.

#204
Hexley UK

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Dridengx wrote...

Karrie788 wrote...

Dridengx wrote...

CingCoCo wrote...

Why is everybody so upset? It wasnt celebratory! It was a way to get in touch with them and show them how bad they f*cked up! They recieved it. It got media attention. Im pretty sure every single guy there knows why they got those cupcakes and what they looked like. Actually Im happy they rejected them this way:
First they didnt DESERVE those delicious cupcakes in the first place.


And there it is. Retake failed once again to try and look good in the public eye. You guys could atleast hide your plans before being exposed before they even work lol


Actually I think Retake succeeded in expressing their opinion in a creative and funny way. And Bioware responded in kind.


Really? Because as far as I've seen Retake's goal isn't expressing their opinion, they do that 24/7, its to get a better ending which is something I don't see them getting


Then why do you keep whining about it? =]

#205
Ziggeh

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I love the idea that meetings were held in which the topic of discussion was whether or not to eat cupcakes.

Modifié par Ziggeh, 29 mars 2012 - 08:40 .


#206
CheekyWeazel

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They dont really have a choice here. My opinion.

Accepting it > Our Endings were Bad
Declining it > Community Rage
Declining it + Child Charity > Calming the Storm, you would be called Whinning Kids if you Rage about it or -insert Word here- because you dont let the Childs have their Cupcake, poor Childs.*cough*

Thats PR.
BUT they were thinking about it.

So, the Cupcake thing was a good thing.

Modifié par CheekyWeazel, 29 mars 2012 - 08:38 .


#207
Hobbs1975

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Great job giving them to kids in need.

Totally scummy press release though.

#208
sergeym1990

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Still this cupcakes thing is a pure win for us, no matter what we did a good deed and got BioWare attention.

#209
Apocsapel91

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Bioware, the only group of people who get cupcakes when they ****** off their fans.

Anyway, I think it's great that they gave them to charity. Although, that backhanded comment at RME wasn't necessary.

#210
apieros

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jumpingkaede wrote...

The only feedback which will be passed to the team is feedback that is in the context of celebrating the work or accomplishment of the team.

I always kind of suspected that this was the case, wrt/ the ME3 ending debacle. Bioware seems to be in denial and deflection mode.

#211
Vhalkyrie

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Ziggeh wrote...

I love the idea that meetings were held in which the topic of discussion was whether not to eat cupcakes.


LOL

#212
Karrie788

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DreamTension wrote...

Karrie788 wrote...

Persephone wrote...

kylehasnobutt wrote...

uh... i don't think Bioware got the message.


They did. That's why they gave the cupcakes to people who really deserve them.


Agreed. Seriously, was anyone expecting Bioware to accept the cupcakes? What they did was better than just throw them away.


Christ....nobody is complaining about giving to charity.  I can't speak for others but no, I didn't think they would eat them.  I'm really glad they gave them to kids.  It's wonderful.

It was how they handled the situation.  They spun it around, gave more PR double talk, and had a jab at the fans.  Zero humility.  Zero respect.  It's how I took it.  They could have responded and sounded less like a PR machine...


That was not what I meant to say, I'm sorry if I worded it badly (and by re-reading myself I can confirm I did word it badly). What I took from their statement is that they got the message, are listening to us but since they shouldn't be "rewarded" with cupcakes for something the fans hate, they are giving them away.

#213
Lookout1390

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I support the artistic integrity of the bakers.

#214
Daedalus1773

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GoblinSapper wrote...

The gesture certainly gained our attention both with its creativity and deliciousness. However, while we do appreciate that fans were creative in how they expressed their views, after a lot of discussion, we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team. This is a subtle, but important aspect in determining how to pass the feedback to the team.


No one else noticing this? Nobody else at all?


This translates to me as: "Yes we are listening. But if you have any feedback that can be construed as negative, or anything other than praise, please don't bother. But we're still listening."

I sense a complete disconnect here between BioWare & their fans.

#215
Persephone

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Animositisomina wrote...

Persephone wrote...

kylehasnobutt wrote...

uh... i don't think Bioware got the message.


They did. That's why they gave the cupcakes to people who really deserve them.


That's a lovely shade of brown on your nose. :bandit:


I'd rather be that than a constant killjoy, thanks.

#216
parrmi22

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What? Those cupcakes looked delicious, and BioWare gave them away? Well, when children are eating succulent cupcakes and you folks at BioWare are scrumming through PB+J and salad, I hope you learn your lesson.

#217
Daedalus1773

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Animositisomina wrote...

That's actually kind of insulting that they refused them... but cool they gave them to those in need.


Yes. To me, this seems a clear statement to me that they refuse to acknowledge or admit to any actual problems with the ending.

Glad they gave it to some kids rather than throw it in the garbage, at least.

#218
warrior256

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The best way to look at this I suppose is to say that the Retake movement won a double victory here. Cupcakes went to deserving kids who probably would not have gotten them otherwise and the Bioware PR shot itself in the foot again. It couldn't have gone better now that I think about it. Good work guys!Image IPB

#219
HenchxNarf

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Daedalus1773 wrote...

Animositisomina wrote...

That's actually kind of insulting that they refused them... but cool they gave them to those in need.


Yes. To me, this seems a clear statement to me that they refuse to acknowledge or admit to any actual problems with the ending.

Glad they gave it to some kids rather than throw it in the garbage, at least.


Because there was nothing wrong with the endings, that could be why.

#220
spiriticon

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Why do people bash them for relying on PR?

Since 6 March they haven't had a days rest from the utter bashing they've been receiving. One wrong word/tweet from them and the entire fanbase throws a ****storm. Maybe if some of us will give them a break, they'll eventually come out of their shell. Constantly attacking all their decisions isn't going to be constructive.

They've said it many times that THEY GET IT. They've got new ideas to implement about the ending. But sure as crap floats, they'll still get a bashing for it not being good enough. It will never be good enough because Mass Effect means something different to everyone. It's too wide a spectrum to please everybody. They are doing what they can.

#221
benj919

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So lets summarize this:

Chris Priestly wrote...

BioWare regularly works with many deserving charities,  as such it was decided that rather than passing  out the cupcakes to staff or wasting good food, to donate them on behalf of our fans to a local Edmonton youth shelter. We know that for the kids that have to use this facility, something as simple as a cupcake is a rare treat and would definitely brighten up their day.  Thank you to the fine folks at the local youth shelter for accepting the donation and to the fans who donated the cupcakes.

Bioware is given three options as devised by the artists (aka the guys organizing this) and goes out of its way to smack down the artistic integrity of the gesture (call it activity-based art) while claiming their own to be sacrosanct. How about given us that choice ingame?

Chris Priestly wrote...

The gesture certainly gained our attention both with its creativity and deliciousness. However, while we do appreciate that fans were creative in how they expressed their views, after a lot of discussion, we decided ultimately the reason that they were sent was not done in the context of celebrating the work or accomplishment of the Mass Effect 3 team.

This essentially states that only positive feedback is welcome. So much for feedback is important and we're listening...

Chris Priestly wrote...

This is a subtle, but important aspect in determining how to pass the feedback to the team.

I don't know why but this suspiciously sounds like the news about all those cupkakes didn't even make its round beyond the PR-staff.

Chris Priestly wrote...

BioWare regularly works with many deserving charities,  as such it was decided that rather than passing  out the cupcakes to staff or wasting good food, to donate them on behalf of our fans to a local Edmonton youth shelter. We know that for the kids that have to use this facility, something as simple as a cupcake is a rare treat and would definitely brighten up their day.  Thank you to the fine folks at the local youth shelter for accepting the donation and to the fans who donated the cupcakes.


And finally by giving the cup-cakes to child-shelters they ensure (or want to ensure) that the people on the forum will start fighting each other over the issue of moral legitimacy of criticizing Bioware for this stunt.

Yeah nice one, well done slapping your fans once again with som PR-stunt...

p.s. Yes I know I'm a cynic :P

Modifié par benj919, 29 mars 2012 - 08:43 .


#222
GBJ13

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I think the majority is thinking more or less the same thing:
1. Giving cupcakes to charity was a good move on their part. Helping those in need is great.
2. The PR statement wasn't well written and probably should have excluded the comment about the fans.
3. The Cupcakes looking fantastic, and I am now hungry.

I still think a Bioware Cupcake Decision Banner would be hysterical.

#223
SolidisusSnake1

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Why are some people upset they gave away the cupcakes to charity? You do realize they cannot all eat 400 cupcakes. The point is we got our message out there, and in the process some kids got a sweet treat. Win/Win.

#224
DreamTension

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Karrie788 wrote...

DreamTension wrote...

Karrie788 wrote...

Persephone wrote...

kylehasnobutt wrote...

uh... i don't think Bioware got the message.


They did. That's why they gave the cupcakes to people who really deserve them.


Agreed. Seriously, was anyone expecting Bioware to accept the cupcakes? What they did was better than just throw them away.


Christ....nobody is complaining about giving to charity.  I can't speak for others but no, I didn't think they would eat them.  I'm really glad they gave them to kids.  It's wonderful.

It was how they handled the situation.  They spun it around, gave more PR double talk, and had a jab at the fans.  Zero humility.  Zero respect.  It's how I took it.  They could have responded and sounded less like a PR machine...


That was not what I meant to say, I'm sorry if I worded it badly (and by re-reading myself I can confirm I did word it badly). What I took from their statement is that they got the message, are listening to us but since they shouldn't be "rewarded" with cupcakes for something the fans hate, they are giving them away.


My apologies if I came off offensive.  I'm not trying to, but all I'm saying is that they should have handled this better.

#225
zarnk567

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HenchxNarf wrote...

Daedalus1773 wrote...

Animositisomina wrote...

That's actually kind of insulting that they refused them... but cool they gave them to those in need.


Yes. To me, this seems a clear statement to me that they refuse to acknowledge or admit to any actual problems with the ending.

Glad they gave it to some kids rather than throw it in the garbage, at least.


Because there was nothing wrong with the endings, that could be why.


no..... seriously....