46 réponses à ce sujet

[Kaemonik]

I recieved an email stating that I would recieve the "Collector Rifle Pack" for multiplayer.  Alas I cannot seem to retrieve said Pack.  I took this matter through Origin Support and was informed that the offer was only Valid for PC versions when in fact the email states it is for console versions of the game.  I guess he/she got tired of trying to fix it and was trying to get rid of me.  Any help in retreiving this pack would be greatly appreciated.

[JustinSaneV2]

I was also under the impression that the Collector Rifle Pack was PC only.

[Reapinger]

I also received said email in apology for the AT12 raider not being given to console players. It is not in my store either.

[saxybeast418]

I have both the PC and the 360 versions of Mass Effect 3. I preordered both through Origin. The Collector Assault Rifle has not appeared in either version of the game.

Also, I'm pretty sure that this offer is aimed at the 360 version, as the PS3 version currently doesn't get the Collector Rifle, and the PC version did get the Shotgun.

So... yeah.

[Reapinger]

Glad to hear it's not just me. Maybe it's being blocked by these stupid super equipment packs.

[Reapinger]

Double Post  

Modifié par Reapinger, 30 mars 2012 - 04:04 .

[saxybeast418]

I think you double posted :-P

Also, I doubt that it would get blocked by the super equipment packs. First of all, all of the promotional packs show up above the purchasable packs. Second, I've redeemed promo codes for the Collector Assault Rifle during these Limited Time packs, and it worked just fine.

I think someone hit the "send" button before they had figured everything out :-P

[Reapinger]

Indeed I did, my apologies. If anyone resolves the issue please post!!

[LuciferI656]

Hey guys, I too received this email from Origin since I Pre-Ordered the Collectors editions from them with the intent of receiving the AT12 Shotgun. Well as we all know that didn’t happen for Xbox users. I have not yet received my collector pack from EA yet. One question I had was how are they going to distribute these packs to those who ordered from Origin? I use two separate accounts, one that is linked to my Xbox live and one that I use for purchasing orders from Origin.com. Now the real question is, Am I screwed because the account I used to buy the game and to talk to game advisers is not the account I use to play mass effect or any other EA games with my Xbox or will they somehow distribute a Xbox redeem code to unlock this pack?

[samurai crusade]

Whichever gamer tag is associated with origin is what you are going to get it for.

[Reapinger]

Well of course. The problem is they are not showing up.

[Elektr0ns]

I am talking with support now for this issue. I already reported it well before this email was sent out.

[Reapinger]

Elektr0ns wrote...

I am talking with support now for this issue. I already reported it well before this email was sent out.

Good luck to you, sir. Hopefully a solution can be found for all of us as well. 

[Elektr0ns]

I was told to redeem my online pass again by support. SMH. Still working on issue.

[Reapinger]

Elektr0ns wrote...

I was told to redeem my online pass again by support. SMH. Still working on issue.

Isn't that impossible on Xbox 360? How would you even do that?

[Elektr0ns]

Reapinger wrote...

Elektr0ns wrote...

I was told to redeem my online pass again by support. SMH. Still working on issue.

Isn't that impossible on Xbox 360? How would you even do that?

Yeah I was not really buying that one hehe. The agent is trying at least. I don't think support has the info on this problem yet.

[Elektr0ns]

Well after that the issue was escalated to and was advised to consult this thread as well.

http://social.biowar...5544/1#10806396

[Reapinger]

Elektr0ns wrote...

Well after that the issue was escalated to and was advised to consult this thread as well.

http://social.biowar...5544/1#10806396

Hahaha oh wow, they really have no idea what to do yet!

[NinjaRican]

Just got that Collector Rifle Pack email. I did not see it in the store for the ps3 or xbox 360. I hope that rifle is good.

[Shades2585]

I'm in the same boat as the rest of you.

[saxybeast418]

Alright, I've been thinking on this one. It doesn't seem feasible to do this without a code. After all, if that were the case, we wouldn't have needed separate codes for the Argus, the Raider, the N7 Weapons, or the Collector's Edition content.

It is entirely possible that the account used to preorder the items is different from the email with which they are registered. Maybe it was preordered as a gift for someone else. Maybe it was resold. Maybe the person just made a mistake.

Whatever the case may be, something *should* show up on our entitlements pages if/when we are given the pack.

(Which hasn't happened yet for me, just in case you were wondering)

Modifié par saxybeast418, 30 mars 2012 - 03:17 .

[tex5150]

same here got the email check the store no rifle pack?

[Shades2585]

I just got of the phone with EA. They had no idea about this offer. I had them escalate this to level 2 support. From the sound of it I will have to wait awhile before they contact me. (

[JohnnyG]

I am another person who did not receive one.  I opened a topic on it in the MP ME3 forum...

social.bioware.com/forum/1/topic/343/index/10807950/1

[Elektr0ns]

Reapinger wrote...

Elektr0ns wrote...

Well after that the issue was escalated to and was advised to consult this thread as well.

http://social.biowar...5544/1#10806396

Hahaha oh wow, they really have no idea what to do yet!

Yeah the whole process took me 30mins as well.