6 réponses à ce sujet

[grimeyhippy]

My character's stats on this website are stuck at the place when I first uploaded, It says it may take up to an hour but I logged in yesterday and it's still the same. Any help?

Modifié par grimeyhippy, 02 décembre 2009 - 05:37 .

[Jesse van Herk]

1) the game only uploads character data on a manual save (no quicksaves)

2) the game only *updates* the character stats XML when you change equipment or level up, and will happily re-upload old data



The general recommended workaround is to change your equipment, manually save, then keep playing for a bit to give it time to upload.

[Jesse van Herk]

For anyone still having problems, please check the new "Profile Diagnostics" page linked from your DA player profile. If it reports any errors, your problem is with the game not uploading things correctly and not with this website.  We're working on a list of solutions to the common problems.

The ultra-quick reference on the error codes:
* "too many files" - not a problem unless you've maxed out your space, in which case deleting screenshots and any characters with too many files will resolve it
* "too few files" - your game is NOT UPLOADING DATA, and you need to try things like changing equipment, manually re-saving, etc to get it to do so.
* no characters listed at all - your game is NOT UPLOADING DATA, and you need to try things like changing equipment, manually re-saving, etc to get it to do so.   Alternately you could have multiple gamertags/accounts involved, at which point that needs to be resolved
* everything is reported as okay but things are out of date - this could be because your game hasn't uploaded data lately, in which case do the same as "too few files".  It could also be something else, in which case please post over in the social.bioware.com site help forum with details and we will investigate.

[edit: added quick reference here]

Modifié par Jesse van Herk, 10 décembre 2009 - 07:00 .

[Jesse van Herk]

Razgorith wrote...
Any answer to why I see i791.photobucket.com/albums/yy192/Irthos_Valeth/profile-1.jpg in the full profile page and get i791.photobucket.com/albums/yy192/Irthos_Valeth/profile-error.jpg when I really open the profile?

The first one shows things uploaded and associated with your email address/account, the second shows info associated with a particular "persona"(like a gamertag) playing the game - you apparently have 3 dragonage personas on your account, something that is supposed to be impossible (but clearly isn't).  We're working on some code to let you choose between whatever personas you have, but that's not quite ready yet.  Can you please provide details on any specific errors you might have gotten from the game relating to signup/login?

[Jesse van Herk]

Varenus Luckmann wrote...
The message I'm getting is just a grey bar with red text:  Invalid persona/game combination.

Please PM me the URL where you are getting that error.

[Jesse van Herk]

SkullkidSWE wrote...
Error Codes
1004 - No story xml file uploaded from the game to the on-line storage server.
1001 - No character xml file uploaded from the game to the on-line storage server.
1002 - No avatar image uploaded from the game to the on-line storage server.
Screenshots
No screenshots were found in your on-line storage.
On-Line Storage Summary
Number of Files 1
Maximum Files Allowed 100
Space Used 25.85 KB
Maximum Space Allowed 350.00 MB

The fact that your game isn't uploading anything points at it being a firewall issue. See the sticky about opening ports.

[Jesse van Herk]

darkshadow136 wrote...

Yep same problem here I'm running window 7 ultimate and even though they are jpeg files this site says they are corrupt and can't upload them. even though i know they are not I think the site is just bugged.

What exactly is saying it can't upload them?  Please post a screenshot of the error message if you are able.