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Added content and Points problem


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6 réponses à ce sujet

#1
Lloegyr

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I'm having problems 1) my stone Prisoner code I accidenty added the code while not logged in to my account, so I can't play the content when logged in, I get a message which states I'm not allowed to access the premium content on this account. (meaning I can only play it, not logged in.)
2) I purchased points tonight for the wardens keep addon, and it went to download fine, but did nothing for 30mins. the download bar stayed at 0%. I had to logout and shutdown (I have kids etc) and went back later in the belief I could continue to down load, but it saids I have to buy the points again, which quite frankly refuse to do. no points and no game contend.

#2
Rinketsu

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I had the same problem as your second point. Still waiting for them to reply to it

#3
TooMiserable

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I have the same problem as your first point, only I was logged in while entering the code, I still can only play offline. Just a while ago I bought some points for warden's keep, I haven't bought it yet, as I'm afraid that will make matters worse in some way.

EDIT: I found something for point 1 that works for me.
-Load your game without logging in.
-Press escape
-Log in
-Save your game
I think the game then saves your save including installed dlc to your account, thus reminding the server you have Shale.
-Exit to main menu
-check dlc screen to see what is installed and what is not.

Modifié par TooMiserable, 11 décembre 2009 - 01:15 .


#4
Saivarious

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Ur not the only one i got the same problem... i got BOTH the contents and the same problem accrued to u happened to me.... $34 bucks gone.....

#5
falkier

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I'm in the same situation. Bought the points and went for Warden's keep but it doesn't show up now in the downloaded content. ****** poor system for doing this.

#6
falkier

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Found this... Worked for me....



http://help.dragonag...y=0&p_redirect=

#7
Asderuki18

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I got a little different problrm from yours. Points which I collected in game doesn't show in my account so I can't download anythink. (hope enerythink is spelled right because I'm very good at grammar)

Modifié par Asderuki18, 24 décembre 2009 - 01:44 .