104 réponses à ce sujet

[I Tsunayoshi I]

I got another one of the 'its not our problem' emails from EA.



Bet I get another one in the reply I gave them where I called them lazy mother****ers.

[boomnslice]

why have achievement issues at the top of the list for the consles when there is one BIG problem with Game-Breaking issues?!?!?!? Wouldn't logic state that you tackle the biggest/worst problem, first? After all, what good does fixing the achievement issues do when you lose your save files and/or encounter another game-breaker such as the Ogre (not spawning) problem in Redcliff after the Landsmeet questline? Both of these problems should take precident, or do you disagree and believe all our time is being wasted on this game, unless we get those damn achievement issues fixed first?
Also, where is all the "support" from BioWare/EA.. each tells us to contact the other or to post on these forums... hello? we're not the qa or developers!! All we've been looking for (for a month, now) is to have somebody (EA/BioWare, I don't give a flying rats-ass which one of you as both have pissed off so many of us) reply to us .. and acknowledge the BIG problems... instead all we heard about was.."oh, sorry Jonny..here we'll fix your meaningless (in the grand scales of these issues) problem. thanks and have a nice day"  Don't get me wrong, if the simple ones can be fixed easily, then, BAM.. fixed, thank you.  However, my point is that we, the consumers who purchased your product and have encountered the Major GAME-BREAKING issues, have had no "support" or acknowledgement from either BW or EA!!!!!
And.... YES, I do realize that it takes time to complete an update for a game filled with bugs of varying degrees, HOWEVER, it takes but a moment to to simply post an acknowledgement to a problem and openly state that you are aware of it and are/will be working to correct it....It's bad business to completely ignore customers having major problems with your products!

Modifié par boomnslice, 08 décembre 2009 - 05:48 .

[Adria Teksuni]

Not sure how you get they are absolutely never no nicht nein working on game breaking issues from:

For consoles, work is underway for the first title update (patch) which we hope amongst other things, to address the 360 achievements bug for those early DLC players on that platform.

[boomnslice]

I never even inferred that they would absolutely never work on the game-breaking issues... however, he (Mr. Melo) made a point to state the achievements bug.....when there are the Game-Breaking bugs, which are much more important..... that should have been addressed before even mentioning the achievements bug. They never even admitted to them (the game-breaking bugs) nor responded to our plees for assistance. other than to send us back / forth from BW to EA and EA back to BW, with no support at all.....

[Adria Teksuni]

Ah, gotcha. Sorry about that.

[Cloudgunho]

I am starting to lose faith because i have never seen a patch for any other bioware games before.At least on the consoles and one that i have seen.

[Adria Teksuni]

Don't lose faith, they have in fact announced there will be a console patch. Hang in there!

[Cloudgunho]

Yes but did it mention the Merchant issue at all? i do not want to restart that character that i lost at all.

[Adria Teksuni]

It was a quick blurb. They won't release any details until they know exactly what is going to be in the patch. If it's a long standing issue that effects a lot of people, it will most likely be addressed.

[Cloudgunho]

IT is a issue that will affect alot of people due to lack of testing the merchant issue.

[redteamsucks]

Problem Resolutions = Is Ea the reason there is no patch yet? NO.



Is EA the reason Bioware SUCKS now? YES.

[Somehing]

boomnslice wrote...

I never even inferred that they would absolutely never work on the game-breaking issues... however, he (Mr. Melo) made a point to state the achievements bug.....when there are the Game-Breaking bugs, which are much more important..... that should have been addressed before even mentioning the achievements bug. They never even admitted to them (the game-breaking bugs) nor responded to our plees for assistance. other than to send us back / forth from BW to EA and EA back to BW, with no support at all.....

These are good points. I am seeing the last one happen to people.

[Born In Werl]

i still got faith in me2!!!

please bioware dont let us down by giving in to the big corporate a##hole EA

[Adria Teksuni]

The way I see it, they successfully worked with LucasArts and gave us an outstanding game with great support. If they can do that with LA, they can do that with ANYBODY.

[Arijharn]

Personally, I think it's rather asinine to believe that any company of the size of EA would believe in something like 'taking your money and running.' That's just, moronic. Certification of patches etc does indeed take a lot of time, although yes it's getting ridiculous that we've been waiting this long (I bought my copy on the first day of it's Australian release.)

[Repton15]

Arijharn wrote...

Personally, I think it's rather asinine to believe that any company of the size of EA would believe in something like 'taking your money and running.' That's just, moronic.

I think you may have taken that comment out of context, Arijharn.

Eshme's remark about "a  game of that caliber" was a reference to either BFMEII, or C&C Tib Wars. Both of which are very badly broken games that received no support at all from EA. 

Hence my comment about 'taking the money and running', which was a direct reference to that lack of support.

Hope that clarifies....

[Varenus Luckmann]

Yes.

[Pauldarian]

[qoute]

Your Joking Right???
EA Sucks worse at PC then Consoles.  And its not EA its Bioware that is responsible for patch, EA is just Distributer/help Publish.
Examples of EA dropping ball not giving a crap about PC either or een less:
No Tiger woods since 08
No Madden since 08 to I believe
NBA Live (hole series bugged)
Sims 3 had Connection bug(lasted long time, DL content bug etc.)
No NCAA stuff on PC
Mass Effect had Shadow issues(I know thats Bioware to, but after EA became Parent)
Warhammer Online (Need I say more)
Lord of the Ring games (rushed for $$$)

But let me also say EA has done Good too(Good with the Bad I try to be Fare)
Left 4 Dead 1 & 2
Dead Space
FIFA Series
Red Alert & Command & Conquer Series (Although its rehased over and over)

oh one last thing EA HAS THE WORSE CUSTOMER SUPPORT OF ANY COMPANY IN THE WORLD!!!

[/quote]


Actually let me educate you a bit. 
Bioware is a developer not a publisher, here is how it works.  Normally granted every company is different but this is a general outline. 

A Developer will make a game, a publishing company publishes it and has on hand testers etc, after it's done with the test period it goes to submission so in this case lets take Bioware. EA and The companies submitted to Sony and Microsoft. 

So we have Dragon age in our hands and now we need a patch right? Bio makes the patch, and the patch has to go through ANOTHER round of full testing why? well what if the patch or the new build causes other problems? 
Then that patch needs to be submitted for approval to the respective companies.  

It's not a short process or a cheap one. keep that in mind. 

[I Tsunayoshi I]

You sure like to hop on EA's knob dont you? Its partially their fault because they dont even know what quality is. The rest of the blame can go on Bioware because this game should have gone through another round of testing just because most of the problems that have been found are found in beta versions.

[Pauldarian]

Hop on EA's knob? No, not at all. I think every company has it's fare share of things falling through the cracks? define beta versions for me please? I mean do you have access to their Dev Track Que or something of that nature?



I don't think it's a they don't know what quality is, they have a bottom line like any other company.



I'm going to take a gander and assume Bioware has it's own in house testers, but I know EA has testers as well, It's also my general understanding that it's the publisher that makes the deadlines. Since they are the ones paying the submission fees, which is generally upwards of ten thousand dollars.



But then what do I know I worked at activision



http://www.mobygames...loperId,250614/

[I Tsunayoshi I]

XD Working for Acti**** doesnt mean a thing to me. The fact that most of these problems have no excuse being in what is supposed to be a complete game should be enough proof this is no complete game.

[Pauldarian]

Then do something about it, Have I said you are wrong or that I disagree?

I just think if there is an issue it should be addressed, not on a forum that they might check when they have time. Again I will offer write a letter and send it registered mail to all the vp's

[I Tsunayoshi I]

Good luck getting nothing more than nothing and spending the cash on something more useful than a notice that someone got your letter that they will ignore.