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[Mootlay]

 I promoted one of my classes in Multiplayer (Sentinel) back to level one and created a new Turian Sentinal for the sake of it. I hit quick match and found a game, but got stuck on the "connecting to game" screen for about 5 minutes so I hit alt f4 (since there was no other option of exiting the loading screen). However, when I went back to my sentinal, he was labeled as level 1, still has the same name from before I promoted him, and he retained all his skill stats from he was level 20, with the exception of his available skill points (which were in the negative). 

Heres a screenshot of the Powers menu: 
http://i.imgur.com/SHRfA.jpg?1 (I played 1 game hoping that a level up would reset his powers).

Is there anyway I can reset this? I don't find it fun leveling a character that is already effectively level 20, and I do not want to risk getting banned either.