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"General Error" upon trying to buy points - unconfirmed invoices


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#1
timmeey86

timmeey86
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Hi, I've tried ordering BW points from within Mass Effect 3 today, twice using Paypal and later on once using giropay.
I get forwarded to a page saying something like

"General Error.
(something i forgot), please try again later"

at the point where it would usually forward me to the respective 3rd party site.

On the "Manage accounts" site I now see three "UNCONFIRMED" invoices which I will not be able to confirm as they 3rd party sites for them never opened.
Will those invoices time out eventually or should I contact customer support? If so, is EA or BW responsible for this issue?

[Edit]
I tried it over the website once via paypal, same result. However the website and the ME3 in-game "manage accounts" thing seem to be unrelated. Also the price for 1600 points is different in-game and on the website..

Modifié par timmeey86, 01 avril 2012 - 01:47 .