457 réponses à ce sujet

[AkiKishi]

Gatt9 wrote...

DayusMakhina wrote...

slyguy200 wrote...

The Razman wrote...

Ashilana wrote...

The Razman wrote...
This "false advertising" crap has gone on long enough. When you're actually disrupting retailers trying to sell the game to people ... that's too damn far.

Actually, it is just far enough.  Retailers have complaint systems for a reason.

Not for this reason. Read their complaints procedure. It doesn't cover this crap.

No retailer's complaints procedure covers "not liking the ending of the movie/game/book". The very idea of it is ridiculous.

Product was discribed as being something that it was not. There I justified the complaint, and the reason that it worked.

It worked? 'Under Review' doesn't mean it worked, under review means that Amazon have temporarily stopped selling due to customer complaints whilst they investigate the issue. I guarantee you that once Amazon have reviewed it they will once again sell the game.

Possibly not though.

A company as big as Amazon could use "Description does not match product" as a ingenius way to force EA to take back all copies,  open and closed,  and refund all of Amazon's money.  I doubt it will happen,  but they could do it,  and it would be a massive statement to the industry.

A forced recall would be funny. But that requires a government departments involvement.

[DayusMakhina]

slyguy200 wrote...

DayusMakhina wrote...

...
It worked? 'Under Review' doesn't mean it worked, under review means that Amazon have temporarily stopped selling due to customer complaints whilst they investigate the issue. I guarantee you that once Amazon have reviewed it they will once again sell the game.

By saying that "it worked" i only meant that the complaint got through to them and was being considered.

It's not even a case of getting through to them though... it's just standard policy for them to investigate complaints. There's absolutely no victory in the game being under review at Amazon as they are practically obligated to do so.

[Alchemist4]

http://t3.gstatic.co...Fk8LtvOZI-RL1nH

It must have been pulled because of this. Everyone felt depressed with the ending no matter how you played the game.

Modifié par Alchemist4, 01 avril 2012 - 06:59 .

[The Razman]

Weskerr wrote...

Are you serious? Have you not read the pre-release statements of Mass Effect's endings made by *PARAGON INTERRUPT*

Yes, I've read all the statements, and they're not lies. They build up expectations, sure. But that's called freakin' marketing. They never lied about anything, and anyone claiming they did is taking their words out of context.

You've got a bunch of people here who are complaining that marketing hype didn't match up to the final product. I have absolutely no sympathy with these people, as they don't seem to have an understanding of what "hype" is.

It's by no means the first time a game hasn't lived up to the pre-release hype. And it's by no means the worst time its been done. Nobody else has created this much freakin' fuss about it, even in the worst of conditions. That's why you're coming off as utterly entitled.

[kbct]

Maybe they want BioWare to add a warning label like this:

[The Razman]

L00p wrote...

Well, then that "hype" shouldn't be existing in the first place, since it is lying (calling it freakin' marketing doesn't make it anything else). Do not promise what you can't deliver. Simple.

They delivered everything they said. They merely built expectations higher than they could handle.

Welcome to marketing. You don't sue Pringles for being able to physically stop once you've opened a can. That's called hype. If people can't handle that media hype and actual product are two different things, they're going to have an awful lot of problems surviving in the world.

Modifié par The Razman, 01 avril 2012 - 07:18 .

[DayusMakhina]

L00p wrote...

The Razman wrote...

Weskerr wrote...

Are you serious? Have you not read the pre-release statements of Mass Effect's endings made by *PARAGON INTERRUPT*

Yes, I've read all the statements, and they're not lies. They build up expectations, sure. But that's called freakin' marketing. They never lied about anything, and anyone claiming they did is taking their words out of context.

You've got a bunch of people here who are complaining that marketing hype didn't match up to the final product. I have absolutely no sympathy with these people, as they don't seem to have an understanding of what "hype" is.

It's by no means the first time a game hasn't lived up to the pre-release hype. And it's by no means the worst time its been done. Nobody else has created this much freakin' fuss about it, even in the worst of conditions. That's why you're coming off as utterly entitled.

Well, then that "hype" shouldn't be existing in the first place, since it is lying (calling it freakin' marketing doesn't make it anything else). Do not promise what you can't deliver. Simple.

If you didn't bang the girl, don't brag about it.

'Promise' generally implies that Bioware guaranteed something to be the case, I don't recall a single promise being made at all. I do recall Bioware making statements about the game, some of which have turned out to be incorrect or a stretch of the truth or just flat out wrong, but such statements never had a guarantee attached to them.

Hell, most promotional marketing material generally has some blurb attached to it indicating that there may be changes in the final product. You could probably find such statements buried in the ME marketing if you look hard enough.

Modifié par DayusMakhina, 01 avril 2012 - 07:21 .

[Il Divo]

The Razman wrote...

They delivered everything they said. They merely built your expectations higher than they could handle.

Welcome to marketing. You don't sue Pringles for being able to physically stop once you've opened a can. That's called hype. If you can't handle that media hype and actual product are two different things, you're going to have an awful lot of problems surviving in the world.

No see, your problem is that you're unable to distinguish between the different types of marketing that goes into a product.

If Bioware says "no A, B, C style ending", well that's something we can reasonably say could be in the game. And since they said that, I'd expect that to be met.

If Pringles says "Once you pop, the fun don't stop", it's a throwaway line. It tells you absolutely nothing about the product beyond "we want you to buy it".

[The Razman]

L00p wrote...

The Razman wrote...

L00p wrote...

Well, then that "hype" shouldn't be existing in the first place, since it is lying (calling it freakin' marketing doesn't make it anything else). Do not promise what you can't deliver. Simple.

They delivered everything they said. They merely built expectations higher than they could handle.

Welcome to marketing. You don't sue Pringles for being able to physically stop once you've opened a can. That's called hype. If people can't handle that media hype and actual product are two different things, they're going to have an awful lot of problems surviving in the world.

You're fooling no one with your quasi rhetoric.
Just put it to rest, we've handed your butt to you several times already.

*sigh* Your fail trolling is rather annoying.

[The Razman]

Il Divo wrote...

The Razman wrote...

They delivered everything they said. They merely built your expectations higher than they could handle.

Welcome to marketing. You don't sue Pringles for being able to physically stop once you've opened a can. That's called hype. If you can't handle that media hype and actual product are two different things, you're going to have an awful lot of problems surviving in the world.

No see, your problem is that you're unable to distinguish between the different types of marketing that goes into a product.

If Bioware says "no A, B, C style ending", well that's something we can reasonably say could be in the game. And since they said that, I'd expect that to be met.

If Pringles says "Once you pop, the fun don't stop", it's a throwaway line. It tells you absolutely nothing about the product beyond "we want you to buy it".

The problem with everyone saying "OMG ABC STYLE ENDING" ... is that that quote has nothing to do with what everyone's trying to make people believe it does.

But as long as people have their misconceptions which fit what they want to believe ... who cares about the truth, huh?

[AkiKishi]

Let's see..

The game is sold on not needing MP and MP being optional. This is false, you cannot get the same outcome in the single player game that you can with MP or other additional stuff.
If the guy bought the Xbox version, he's then got to pay more for something that should have been possible just with the game.

While it's easy to get fixated on the endings. There are plenty of other things that it could be.

[Red Viking]

The Razman wrote...

L00p wrote...

Well, then that "hype" shouldn't be existing in the first place, since it is lying (calling it freakin' marketing doesn't make it anything else). Do not promise what you can't deliver. Simple.

They delivered everything they said. They merely built expectations higher than they could handle.

Welcome to marketing. You don't sue Pringles for being able to physically stop once you've opened a can. That's called hype. If people can't handle that media hype and actual product are two different things, they're going to have an awful lot of problems surviving in the world.

I disagree.  I've studied marketing and my first instinct tells me that writing off and/or betraying customer expectations is a very fast way to lose both buisness and goodwill.  You hype things in order to create excitement about a product and/or service.  But you never, ever tell your customers something you can't and/or don't deliver because they will hold you to that.

Modifié par Red Viking, 01 avril 2012 - 07:34 .