United_Strafes wrote...
thefallen2far wrote...
Is denial an emotion?
1. Disbelief - what I was watching
2. Anger - at the ending.
3. Regret for paying full price.
Ahh yes denial, I thought maybe "I did something horribly wrong" turns out, I didn't.
You're not the only one. Making your customers think they did something wrong is not good for business.
They are going to have to tread very carefully in their upcoming response. Anything that sounds like "you didn't get it" or "the ruling on the field stands" is going to be tough to swallow.





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