142 réponses à ce sujet

[Ew_Tux]

TexasToast712 wrote...

It's amazing how many people can't read. It has been said time and time again that it is SONY'S fault.

Amazing how the only thing some people can respond with is a Copy and Paste .... I expected a response like this from you though, going by previous responses. Maybe next time try reading yourself before responding.

Unlike some, the PS3 users here are not doing a blame game.

Modifié par Ew_Tux, 03 avril 2012 - 03:48 .

[Ew_Tux]

Garrubrations wrote...

I've heard that it is not a matter of tracking the player's achievements but rather BW is not able to send the victory/commendation packs to individual players based on whether they completed their personal goals or not. So BW can see your work, they just can't reward you because of Sony.

Yet they can assign other packs and dlc content to users based on purchase or credit / code redemption.

[ForTuchanka]

Ew_Tux wrote...

So why release a broken game in the first place, part of the functionality of this game is not working. The PS3 edition is unable to participate in community events, that should have been highlighted and addressed during testing and prior to release.

How on earth does that make the game broken?  Please show me WHERE on the box or in WHAT official advertisement for the game PS3 participation in community N7 freebe events was listed as a feature.  You got  exactly what was advertised/offered for that portion of the game... a co op multiplayer experience with the characters and maps listed.  I'm sorry that you can't participate as that does suck but that in no way means you get to blatantly misrepresent the situation.  The crappy selection of endings which were actually advertised as making your trilogy choices matter is another story....

What we have in this situation is a stalemate (at least currently) between two large corporations that both already have your money regarding an entirely optional and extraneous bonus to the game.   Both EA and Sony have shown prior unwillingness to bend their rules or requirements to satisfy another party, especially in a relatively unimportant matter like a freebe pack of virtual goods every couple of weeks.  It would be nice if they eventually worked this out but I wouldn't hold my breath.

[Ew_Tux]

ForTuchanka wrote...

Ew_Tux wrote...

So why release a broken game in the first place, part of the functionality of this game is not working. The PS3 edition is unable to participate in community events, that should have been highlighted and addressed during testing and prior to release.

 a co op multiplayer experience with the characters and maps listed. 

A Limited co op experience compared to others, yet expected to pay the same price.

[RufuSwho]

Is this the first time you have had difficulties playing multiplayer games on PS3? 
 
If you enjoy multiplayer gaming, I would strongly suggest purchasing a console developed with multiplayer functionality as a primary concern.

The PS3 is the arguably best Blu-Ray player money can buy, and it can stream Netflix like a champ. However, PSN does not function at the minimum acceptable level for multiplayer gaming.

[uzivatel]

Distilled Poison wrote...

@Hutt- Here's a bit of info:

1- PS3 players have the same "Upload Feedback" option that 360 & PC do.
2- It's enabled by default.
3- We can see that it works by the fact that our stats are being tracked on this very sight. They have everything from Galact Readiness to our N7 to our number of promotions, to even our friendlist. Their client side tracking is just fine, and so is their server sided.
4- They even track our Trophy list, which is Sony sided to prevent faking achievements.

Maybe the problem is not gathering the necessary informations but giving away the reward packs?

I mean doing a community event with the only reward being text commendation from Chris here on BSN. Its just not the same...

[jazzking2001]

i cant say more

Distilled Poison wrote...

@Hutt- Here's a bit of info:

1- PS3 players have the same "Upload Feedback" option that 360 & PC do.
2- It's enabled by default.
3- We can see that it works by the fact that our stats are being tracked on this very sight. They have everything from Galact Readiness to our N7 to our number of promotions, to even our friendlist. Their client side tracking is just fine, and so is their server sided.
4- They even track our Trophy list, which is Sony sided to prevent faking achievements.

[ForTuchanka]

Ew_Tux wrote...

A Limited co op experience compared to others, yet expected to pay the same price.

And yet you got exactly 100% of what you expected when you bought the game as per the features listed on the box and in pre-release advertisements.  Participation in community events was never an expectation unless you bought the game purposely AFTER the first N7 event which clearly excluded PS3 players... in which case, you don't deserve any response from the company as you'd be simply trolling.  Don't get me wrong... ps3 participation is the ideal situation but your paying the same price as an xbox user did not hinge at all on your competing in N7 freebe community events.  I just recently got into mass effect and played the first two games in the 3 months prior to the current game's release.  After I got the second game, I saw that the PS3 version of the same game had $20 USD worth of DLC bundled with it for the same price as the xbox version.  Does that suck for me compared to an identical PS3 purchaser?  Sure.  Did I get EVERYTHING advertised on the box despite getting less than a ps3 player?  Absolutely.  

There is a difference between getting a nonfunctional, defective, or deceptive product and the case we're talking about here.  The participation in N7 events doesn't fit any of those criteria as they don't claim to have identical experiences to the xbox and pc versions of the game on the ps3 box.  The crappy endings with their ignorance of your trilogy choices despite 5+ years worth of hype about them mattering fits the bill...  The inclusion of DOWNLOADABLE content (DLC) like From Ashes on your legally purchased disc but hiding it behind a paywall and then lying about it being DLC (on disc by definition isn't DLC!) fits the bill...    PS3 participation in N7 events would be a nice bonus but not something that has a right to be demanded.  Plently of events are platform specific nowadays (regardless of whether its due to technical or commercial limitations).

Modifié par ForTuchanka, 03 avril 2012 - 04:07 .

[Cosmo G. Spacely]

Ew_Tux wrote...

Yes, i've heard that all before, it's the vicious circle of Bioware vs Sony and I have also posted this on the Sony Support forums: http://community.eu....s/td-p/15627029

There have been several posts already disputing Bioware's claims of this being a Sony issue and vice versa.

Instead of assumptions from forums users I would appreciate an answer from Bioware that is represented on these forums by Moderators and Communications Manager.

Then Pm a moderator or communication manager, cause all your gonna get is forum users "assumptions"

[Duranndal]

Ew_Tux wrote...

TexasToast712 wrote...

It's amazing how many people can't read. It has been said time and time again that it is SONY'S fault.

Amazing how the only thing some people can respond with is a Copy and Paste .... I expected a response like this from you though, going by previous responses. Maybe next time try reading yourself before responding.

Unlike some, the PS3 users here are not doing a blame game.

Like hell you're (they're) not.  The fact you're spamming up the BSN forums makes it pretty clear you think its Bioware's fault.  Like they're intentionally excluding PS3 users for some reason.

Bioware has stated all they can for now, and that they're working on a fix.  End of discussion.  Pointless to continue whining.

[kotli]

The problem is assigning the rewards as I seen a statement about them tracking PS3 stats and they will assign the packs when they can. (Dunno where I saw it though).

[Doctor Proctor]

Guaritor wrote...

Doctor Proctor wrote...

From my understanding, I thought that the issue was less about stat tracking and more about being unable to assign specific awards to particular accounts.  This is fundamentally different than other activity that goes on in the game.  It's not even the same as adding the specialty packs to the game, since those can be purchased multiple times.  Bioware needs the ability to add a unique item to either each user's account (in the case of a Victory Pack) or to just particular accounts (in the case of the Commendation Pack), while still making sure that each person only gets a single instance of that unique item.  That, more than stat tracking, is probably where the issue lies.

They already did that though.  Right when you bought the game, and first loaded MP, there was some kind of starter pack that you could buy, and once you opened it, it dissappeared.  Thats very similar to the concept of adding a special one use pack to each account.  As for the adding to a specific persons accout... if thats really all thats holding us up, just let us participate in the community goal and give us the community pack (though, since they do add the pack to each specific new user's account, I doubt thats the case).  Somethings better then nothing.

Those, like the N7 items in the collector's edition, are most likely actually a download tied to the activation of the Origin code you get with the game.  In other words, it's a totally different process where the gate of "1 per new player" is handled by the existing system of entering in a code to redeem an item.  In order to duplicate that, they would need to generate one unique code for each player, then somehow get that code to them, but I don't think that PS3 or 360 have any way to mass send messages like that with dynamic content that would be different for each person.  Other than that method though, I can't see any way to replicate the way that they granted the starter pack without needing to actually a user's account on the Sony side.

And yes, I know they're getting a feed, but that's totally different.  Heck, Bungie used to have an RSS feed for all of your Halo 2 stats and allowed community members to build tools that could read the feed and generate charts and stats for players.  All you had to do was just type in the XBL Gamertag of the player you wanted to see...no access to the accounts required, and Bungie/MS could make the data in the RSS as robust as they wanted.  Bioware probably gets a similar feed from Sony that they're using to match up with the players that registered in the forums, but it wouldn't require access to your account at all.  Giving you a specific item would though.

[Highlord Heian]

KroganSmash wrote...

Ew_Tux wrote...

You know what, why bother.
When people complain about a game they paid good money for you get stupid responses.
When you ask for a simple answer from Bioware in a nice way, you get stupid answers.

Well done folks, this is exactly why buggy / unfinished games are released, they get away with it.

Your asking them for answers on something that's not really in their control. They have stated thy would love to include ps3 in the events but due to issues with Sony they can't. Why don't you understand about that?

He just doesn't want to understand it, because then what would he whine about?

[Yippie-kai-ay]

Huttj509 wrote...

Question that I honestly don't know the answer to.

Are there any games currently on PSN that allow for events that track specific data tied to individual accounts?

The allegation is that either the tech specs or privacy policies prohibit limited time info along the lines of "Bob killed 3 Brutes, but has not completed an extraction on silver or better with reapers."

Is there a counterexample?

I specify limited time, because perhaps, if the issue is privacy, a list in advance of information gets ok'd and approved along with certification of the game itself (such as the N7 totals), but for the weekly events there wasn't a list of specifics far enough in advance or something.

I know Battlefield 3 keeps pretty in depth stats in Battlelog. It keeps tracks of not only win/loss ratios and total wins, but also the names of the maps you played on, the amount of time it took, and whether or not you won. This information is updated live at the end of the match so that as soon as you are done, the web based battlelog will report on it. It can also track vehicle destroys, assists, accuracy, and other stats for individual players.

Based on this, I would say it is possible, and sony and bioware have to negotiate some kind of deal or something, likely related to allowing bioware to access the stats. But that's just a guess.

[ForTuchanka]

Another thing that people seem to forget is that BF3 and ME3 were released half a year apart. Policies that were in place at Sony when BF3 multiplayer negotiations months prior to the game's release might have changed significantly after the PSN hack. Just because a previous contract allows something in another game doesn't mean that it will be allowed in the next.

[nuclearpengu1nn]

Ah yes, "ps3 included." We have dismissed such claims.

[xtorma]

Ew_Tux wrote...

SgtGrumbles wrote...

Sony doesn't allow this for any of their games.  How long before you realize that?  Just stfu and accept it damn.  Or, better yet, buy it for the pc!

Hi SgtGrumbles, here by known as Bioware representative, can we get an official statement on this please

Telling PS3 users to "stfu" when they are only looking for an answer is such a mature thing to do <_< . If you don't want to see these posts then either don't click on the thread or help the PS3 users get answers so they don't need to post these requests anymore. :innocent:

you want details, you are not going to get them. Rage all you like, but if you can not accept the reasons issued, perhaps it is time you move on. pissing and moaning about it solves nothing. They gave you an answer, you are not satisfied with it, i am sorry. find something better to play with a company that will answer all your special snowflake questions in detail. I really do not know what else to say.

[xxKenshin Himura]

Arcadian Legend wrote...

Sony reallly needs to sort things out in regards to PSN. It's dumb how all these PS3 players can't have access to these events due to tech limitations.

What is really dumb is how PS3 players don't pay to play online and then complain when the service doesn't let them do all the things they want to do.

The simple solution to make sure you get included in everything is to buy an Xbox 360, not just Mass Effect.
Otherwise, stop complaining and live with it. You get what you pay for.

[Rhaina]

First off let me start by stating that I am a Sony product owner, owning the playstation systems, in addition to the PSP, and if you've ever looked at the way Sony deals with its user agreement and customization for the PSP you'd know better than to complain that this is a BioWare issue.

Frankly, with the massive issues Sony has had in the past with PSN and security and how that issue was handled as well as numerous other issues Sony has had and the manner in which they have handled those issues. Seems many people either don't know about this or have forgotten the multiple times that Sony has lost CC information for its customers on a massive scale, storing such data in simple unencrypted file formats (lol).

At this point, I urge that if you're believing Sony's PR malarkey, and under the belief that this is entirely an issue caused by BioWare then there really is no point reasoning or explaining anything, because you'll never accept any answer other than everyone else going out of their way for your product.

The PS3 has issues, it doesn't plays ALL ps2 titles and releases of the system now don't even have this compatibility (heavily flawed on the original systems, try playing Valkyrie Profile 2 sometime with that loud high pitch noise constantly in the background of the game), it doesn't play all ps1 titles and some have severe issues as well. The psp which you can easily create an ISO image of a game you own and it can infact run, Sony REFUSES to allow it to run, due to copyright issues yet then re-releases titles on their PSN so you have to re-purchase old games you already own. Sony has a standard behavior of poor quality either caused by their customer support or outright refusal to support even their own product's capabilities, this is not a myth or opinion, that is fact. To the reference to the PS3 platform again, and having once contained some (poorly designed not all games worked) backwards compatibility that has now been removed, only so they could continue to sell the PS2 platform and games, so dont try to go down the "BioWare is greedy" path either, even if they are, Sony isn't any less greedy by any imagination.

Sony has produced a product that is just "ok", it does some things great, so long as you're doing it and using it exactly the way Sony wants you to.

Now, do not misunderstand, this is not to say that BioWare has no part in all this, and there are perhaps some things that they could do to alleviate the issue, but coming on the forums and making posts that essentially say "BioWare, you screwed me over unpurpose, you have slighted me by selling me a broken product, FIX IT NOW" is just ridiculous. Considering BioWare didn't release a broken product it does work, on multiple platforms, so really what you're asking for is BioWare to go the extra step to help with a specific issue caused by Sony's "platform" (psn/system/user agreement/etc) regardless of what you think or feel is the issue, when two other platforms can function its pretty clear its not the game or BioWare that is directly the cause, the issue is clearly found someplace in the interfacing between the two companies, or within Sony.

I'm also willing to bet, 95% of the "no its not Sony its BioWare" posts in threads like this are due to people refusing to acknowledge that they may have purchased a product (Sony's) that isn't going to do what they want and dont want to face the buyers remorse of their system and would rather blame it on a single game instead.

Links:
http://www.pcworld.c...ork_hacked.html

http://abcnews.go.co...93000-accounts/

You can ready numerous consumer reports about horrible service for basically all of Sony's products, obviously with as many customers as they have and as many products, there will always be problems so this should be taken with a grain of salt, however the consistancy between how Sony handles and responds to these issues becomes painfully obvious.

TL;DR
Sony has repeatedly failed to delivery fully functional products in the past and has opted to restrict said products either because it doesn't fit their way of thinking or because they want to make more money off their customers. BioWare in this situation, has one problematic platform (Sony), while all others operate and participate in events. You do the math.

Modifié par Rhaina, 03 avril 2012 - 04:51 .

[DaoFerret]

xtorma wrote...

Ew_Tux wrote...

SgtGrumbles wrote...

Sony doesn't allow this for any of their games.  How long before you realize that?  Just stfu and accept it damn.  Or, better yet, buy it for the pc!

Hi SgtGrumbles, here by known as Bioware representative, can we get an official statement on this please

Telling PS3 users to "stfu" when they are only looking for an answer is such a mature thing to do <_< . If you don't want to see these posts then either don't click on the thread or help the PS3 users get answers so they don't need to post these requests anymore. :innocent:

you want details, you are not going to get them. Rage all you like, but if you can not accept the reasons issued, perhaps it is time you move on. pissing and moaning about it solves nothing. They gave you an answer, you are not satisfied with it, i am sorry. find something better to play with a company that will answer all your special snowflake questions in detail. I really do not know what else to say.

While I don't really expect them to respond to "all our special snowflake questions in detail", it would be nice to have a bit more information than just "its a technical issue".  Even something like "we hope to have more information by XX/YY".  Come XX/YY, "Nope, sorry, we're still working on it, we'll have another update on ZZ/AA, even if its just a 'We're still working on it' update.", although a realistic idea of when the issue might be resolved, or a best/worst case senario for resolving it would be nice.

(yeah, waiting for the trolls of "worst case, never, move on")

If you find this thread so much of a waste of time, then why bother posting your response?  It changes nothing (as oes mine)

[Highlord Heian]

Ew_Tux wrote...

ForTuchanka wrote...

Ew_Tux wrote...

So why release a broken game in the first place, part of the functionality of this game is not working. The PS3 edition is unable to participate in community events, that should have been highlighted and addressed during testing and prior to release.

 a co op multiplayer experience with the characters and maps listed. 

A Limited co op experience compared to others, yet expected to pay the same price.

You're not paying extra for Co-op. You're not paying a subscription for co-op. And actually, Xbox 360 players pay more than you, so no, it's not the same price.

These are community events. They were a bonus to the game. They could just not hold these at all, and you wouldn't have anything to complain about - and these events weren't promised when you bought the game, when you pre-ordered the game, or advertised beforehand in any way.

You can act like a victim of Bioware's "neglect" or "deception" but you're just pre-emptively whining. You have some absurd sense of entitlement that you like to throw around, as if you're somehow being cheated out of something you paid specifically for. Stop the bull****.

It's a PS3 network issue. Suck it up. Are you going to whine that you need to have an internet connection to play mutliplayer, too, and that you didn't know about it? I'm shocked you haven't.  Since your first and only thought is to blame Bioware, who is successfully running promotional weekends on other systems, and not Sony, who is the only system unable to support promo weekends, your logical process and understanding must be lacking.

And you refuse, constantly, to believe Sony is even possibly to blame, incessantly whining to the point where I can be fairly certain that if you just quit the game the entirety of the community would be a better place without somebody who is complaining about an event a company is volutarily holding and creating every weekend without any obligations.

Nobody else on the PS3 is getting these events so you're not "missing out" or "being cheated" in your gameplay community. You're just a spoiled, whiny e-brat with entitlement issues.

Modifié par Highlord Heian, 03 avril 2012 - 04:53 .

[coinop25]

Ew_Tux wrote...

Yes, i've heard that all before, it's the vicious circle of Bioware vs Sony and I have also posted this on the Sony Support forums: http://community.eu....s/td-p/15627029

There have been several posts already disputing Bioware's claims of this being a Sony issue and vice versa.

Instead of assumptions from forums users I would appreciate an answer from Bioware that is represented on these forums by Moderators and Communications Manager.

Which seems more likely to you?

1. BioWare would love to encourage audience participation in its multiplayer system (which directly gets them more money as a percentage of players get invested and buy recruit/veteran/spectre packs), but Sony (a company with legendary network problems) hasn't made this possible for them. Offering official responses to condemn Sony isn't going to make Sony work on this any faster, and may even be counterproductive.

2. BioWare just likes Xbox/PC players better and is gleefuly depriving PS3 players.

Think hard.

[Cloaking_Thane]

Rhaina wrote...

First off let me start by stating that I am a Sony product owner, owning the playstation systems, in addition to the PSP, and if you've ever looked at the way Sony deals with its user agreement and customization for the PSP you'd know better than to complain that this is a BioWare issue.

Frankly, with the massive issues Sony has had in the past with PSN and security and how that issue was handled as well as numerous other issues Sony has had and the manner in which they have handled those issues. Seems many people either don't know about this or have forgotten the multiple times that Sony has lost CC information for its customers on a massive scale, storing such data in simple unencrypted file formats (lol).

At this point, I urge that if you're believing Sony's PR malarkey, and under the belief that this is entirely an issue caused by BioWare then there really is no point reasoning or explaining anything, because you'll never accept any answer other than everyone else going out of their way for your product.

The PS3 has issues, it doesn't plays ALL ps2 titles and releases of the system now don't even have this compatibility (heavily flawed on the original systems, try playing Valkyrie Profile 2 sometime with that loud high pitch noise constantly in the background of the game), it doesn't play all ps1 titles and some have severe issues as well. The psp which you can easily create an ISO image of a game you own and it can infact run, Sony REFUSES to allow it to run, due to copyright issues yet then re-releases titles on their PSN so you have to re-purchase old games you already own. Sony has a standard behavior of poor quality either caused by their customer support or outright refusal to support even their own product's capabilities, this is not a myth or opinion, that is fact. To the reference to the PS3 platform again, and having once contained some (poorly designed not all games worked) backwards compatibility that has now been removed, only so they could continue to sell the PS2 platform and games, so dont try to go down the "BioWare is greedy" path either, even if they are, Sony isn't any less greedy by any imagination.

Sony has produced a product that is just "ok", it does some things great, so long as you're doing it and using it exactly the way Sony wants you to.

Now, do not misunderstand, this is not to say that BioWare has no part in all this, and there are perhaps some things that they could do to alleviate the issue, but coming on the forums and making posts that essentially say "BioWare, you screwed me over unpurpose, you have slighted me by selling me a broken product, FIX IT NOW" is just ridiculous. Considering BioWare didn't release a broken product it does work, on multiple platforms, so really what you're asking for is BioWare to go the extra step to help with a specific issue caused by Sony's "platform" (psn/system/user agreement/etc) regardless of what you think or feel is the issue, when two other platforms can function its pretty clear its not the game or BioWare that is directly the cause, the issue is clearly found someplace in the interfacing between the two companies, or within Sony.

I'm also willing to bet, 95% of the "no its not Sony its BioWare" posts in threads like this are due to people refusing to acknowledge that they may have purchased a product (Sony's) that isn't going to do what they want and dont want to face the buyers remorse of their system and would rather blame it on a single game instead.

Links:
http://www.pcworld.c...ork_hacked.html

http://abcnews.go.co...93000-accounts/

You can ready numerous consumer reports about horrible service for basically all of Sony's products, obviously with as many customers as they have and as many products, there will always be problems so this should be taken with a grain of salt, however the consistancy between how Sony handles and responds to these issues becomes painfully obvious.

TL;DR
Sony has repeatedly failed to delivery fully functional products in the past and has opted to restrict said products either because it doesn't fit their way of thinking or because they want to make more money off their customers. BioWare in this situation, has one problematic platform (Sony), while all others operate and participate in events. You do the math.

Thank you sir, this post deserves an award

[Crimson-Engage]

Not a PS3 player here but i find it funny that Bioware can't let PS3 users in on these because Sony are ****s. Yes Sony will let people make mods and maps for Unreal Tournament 3... Seems legit.

[Highlord Heian]

coinop25 wrote...

Ew_Tux wrote...

Yes, i've heard that all before, it's the vicious circle of Bioware vs Sony and I have also posted this on the Sony Support forums: http://community.eu....s/td-p/15627029

There have been several posts already disputing Bioware's claims of this being a Sony issue and vice versa.

Instead of assumptions from forums users I would appreciate an answer from Bioware that is represented on these forums by Moderators and Communications Manager.

Which seems more likely to you?

1. BioWare would love to encourage audience participation in its multiplayer system (which directly gets them more money as a percentage of players get invested and buy recruit/veteran/spectre packs), but Sony (a company with legendary network problems) hasn't made this possible for them. Offering official responses to condemn Sony isn't going to make Sony work on this any faster, and may even be counterproductive.

2. BioWare just likes Xbox/PC players better and is gleefuly depriving PS3 players.

Think hard.

See, this will garner a response of "But XBox". Where there will be the laughable Microsoft "secret exclusive content" deal. You know, for the not actual content, not actually exclusive, and not completely absent from PS3, that nobody is paying for and isn't advertised.

Because the logical conclusion, in a problem between Bioware and Sony, is that you can blame one of two parties: Bioware or Microsoft. Because in his simple little head, that is how logic works.