142 réponses à ce sujet

[Highlord Heian]

Quick, while you're demanding "straight answers":

Which of the companies has acknowledged an issue? Sony or Bioware?
Which of the companies says they are working to fix the issue? Sony or Bioware?
Now, which of the companies has completely ignored the problem? Sony or Bioware?

Wow, I guess you're actually looking for a complete lack of communication altogether. Good thing you're whining at the only side that is attempting to fix the problem, or even acknowledge it.

Modifié par Highlord Heian, 03 avril 2012 - 05:14 .

[Rhaina]

I should honestly just repost what I posted earlier in its own thread and anyone posting a "I own a PS3 and __________" insert issue, should be forced to read and learn about their products manufacturer before posting more of the idiocy flooded on these forums every time BioWare hosts a community event.

[amd098]

why dont you all start sending mass emails to sony about this? i think that might get enough of a movement going to let sony know

[mrcanada]

uzivatel wrote...

Distilled Poison wrote...

@Hutt- Here's a bit of info:

1- PS3 players have the same "Upload Feedback" option that 360 & PC do.
2- It's enabled by default.
3- We can see that it works by the fact that our stats are being tracked on this very sight. They have everything from Galact Readiness to our N7 to our number of promotions, to even our friendlist. Their client side tracking is just fine, and so is their server sided.
4- They even track our Trophy list, which is Sony sided to prevent faking achievements.

Maybe the problem is not gathering the necessary informations but giving away the reward packs?

I mean doing a community event with the only reward being text commendation from Chris here on BSN. Its just not the same...

If that is the case, just give the rewards for the completed mission and not the individual goal.  Less people complaining.  This can be done easily as BW has shown.

[Ew_Tux]

Cosmo G. Spacely wrote...

Ew_Tux wrote...

Yes, i've heard that all before, it's the vicious circle of Bioware vs Sony and I have also posted this on the Sony Support forums: http://community.eu....s/td-p/15627029

There have been several posts already disputing Bioware's claims of this being a Sony issue and vice versa.

Instead of assumptions from forums users I would appreciate an answer from Bioware that is represented on these forums by Moderators and Communications Manager.

Then Pm a moderator or communication manager, cause all your gonna get is forum users "assumptions"

I did ... <_<

[Ew_Tux]

Duranndal wrote...

Ew_Tux wrote...

TexasToast712 wrote...

It's amazing how many people can't read. It has been said time and time again that it is SONY'S fault.

Amazing how the only thing some people can respond with is a Copy and Paste .... I expected a response like this from you though, going by previous responses. Maybe next time try reading yourself before responding.

Unlike some, the PS3 users here are not doing a blame game.

Like hell you're (they're) not.  The fact you're spamming up the BSN forums makes it pretty clear you think its Bioware's fault.  Like they're intentionally excluding PS3 users for some reason.

Bioware has stated all they can for now, and that they're working on a fix.  End of discussion.  Pointless to continue whining.

Show me where i am blaming Bioware for this problem. I am looking for a response regardless who is to blame. The fact remains that i bought this game from EA/Bioware, not Sony, so as with everything, where there is silence, support is looked for from the developer / publisher ... et voila , here I am ...

[Viper371]

Ew_Tux wrote...

Regardless of it's about a couple of boxes or not , PS3 users are being excluded. For some(not me) it meant missing out on possibly getting content that was provided with the Collectors edition.

The content provided with the Collectors Edition is for single player only.

These packs for multiplayer challenges are for multiplayer only.  The last one involved one N7 weapon for the multiplayer and a bunch of other items we usually find in packs.

The issue lies on Sony's side.  Communications need to be bilateral, and something, technical or legal, is preventing that with PS3 users on PSN.  Having more experience does not require anything on our end.  Bioware modifies the stats on its servers, everything is +25% EXP.

But when it comes to knowing how many brutes we killed, how many characters were promoted, etc, etc, this information needs to be pulled manually from Bioware/EA's servers, this is a fact, and has been stated as such from Bioware employees.  There's no real-time reports here.

Now, what does this mean?  It means that this specific information must be sent from your machine to Bioware's server.  PC is not a problem, by using Origin, we already relinquished our right to privacy during the game, even worst than that if we signed in with our Facebook account.

But PS3 is a problem.  It's either due to privacy settings, or technical limitations of what information can be sent from the PS3 to EA/Bioware's servers.  Read your privacy policy, check for 3rd party communications.  You'll probably see something to the effect that no one but Sony will ever contact you, no personal information will be gathered from your PS3 without your consent.

Tracking your character's progress is one thing.   Your medals are tracked by the game itself, and so is your character progress.  You can not see in your Bioware profile on this forum which mission was your last mission in SP campaign, or wich monster you defeated last, it ain't the same issues.  Same for MP, I can't see here how many troopers or centurions I killed in a game or in all my games.

So here's what I think is happening with multiplayer challenges: while you play the game, while you are in a mission, in this specific instance, your machine (PC/PS3/Xbox) must send specific data to EA/Bioware.
Origin is tied to our general EA account, and I figure Origin is doing "the spying" thing and reporting our every moves.  We consented to that by agreeing with the EULA.  PS3 users either do not have the Origin software or PSN does not let the game report specific tasks during gameplay.

This is why we can't have Mass Effect 3 on Steam, Steam does not allow direct communication between publisher/developper and game user, everything must transit through Steam, and that was unacceptable for EA.

As both EA and Sony are multi-national corporations, these things are not done with an handshake over a beer at a local bar.

Lawyers from both sides must review the agreements, make changes that won't otherwise affect their privacy policies, etc, etc.

If the issues are purely technical, then they are due to issues either with how PSN transmits data or how the PS3 itself transfers data.  If it is indeed only a technical issue, I figure it's PSN related, not console-hardware related.

It sucks, I know.  We are all sorry for you and other PS3 users, but complaining here won't achieve nothing.  Bioware has told us all they can tell us.  You can e-mail EA tech support, for what it's worth.  It's the worst tech support in the industry and they will reply you bull****. 

Bioware and EA will wash their hands, as these extra events are not related to the product they sold you.  Nowhere
in your ME3 EULA did it talk about multiplayer challenges, nowhere on
the place they sold you the game did they mention anything about it.  Not their problem.


On Sony's end: not their problem either, they never promised you could
participate in every multiplayer challenge organized by a game publisher/developper.


Be patient.  No one has a definite, clear answer for you à la :"this is
exactly what is going on", no one wants to talk about that, these are
private talks between EA and Sony.

Modifié par Viper371, 03 avril 2012 - 06:18 .

[Ew_Tux]

xtorma wrote...

Ew_Tux wrote...

SgtGrumbles wrote...

Sony doesn't allow this for any of their games.  How long before you realize that?  Just stfu and accept it damn.  Or, better yet, buy it for the pc!

Hi SgtGrumbles, here by known as Bioware representative, can we get an official statement on this please

Telling PS3 users to "stfu" when they are only looking for an answer is such a mature thing to do <_< . If you don't want to see these posts then either don't click on the thread or help the PS3 users get answers so they don't need to post these requests anymore. :innocent:

you want details, you are not going to get them. Rage all you like, but if you can not accept the reasons issued, perhaps it is time you move on. pissing and moaning about it solves nothing. They gave you an answer, you are not satisfied with it, i am sorry. find something better to play with a company that will answer all your special snowflake questions in detail. I really do not know what else to say.

They have given **** all, no answers, this is the problem. The answer given is Technical Limitations which means what exactly, that because rain is wet we can't make it dry? 

So someone takes your money and when you ask why, they say Technical Limitations, all good yea? 

[Viper371]

Ew_Tux wrote...
So someone takes your money and when you ask why, they say Technical Limitations, all good yea? 

Does the game work correctly in single-player?  Are you able to play multiplayer and buy the required equipment packs?
If so, then you got what you paid for.  This what was promised to you.

I know that for sure, because when I pre-ordered the game, there was no talk of multi-player challenges with special reward.

[KroganSmash]

You payed for the game this does not entitle you to get stupid packs froma MP event they have not taken your money nor charge you anything to play online(provided you had the ea online thing from new games) Why must you be so ignorant?

[Ew_Tux]

Highlord Heian wrote...

Ew_Tux wrote...

ForTuchanka wrote...

Ew_Tux wrote...

So why release a broken game in the first place, part of the functionality of this game is not working. The PS3 edition is unable to participate in community events, that should have been highlighted and addressed during testing and prior to release.

 a co op multiplayer experience with the characters and maps listed. 

A Limited co op experience compared to others, yet expected to pay the same price.

You're not paying extra for Co-op. You're not paying a subscription for co-op. And actually, Xbox 360 players pay more than you, so no, it's not the same price.

These are community events. They were a bonus to the game. They could just not hold these at all, and you wouldn't have anything to complain about - and these events weren't promised when you bought the game, when you pre-ordered the game, or advertised beforehand in any way.

You can act like a victim of Bioware's "neglect" or "deception" but you're just pre-emptively whining. You have some absurd sense of entitlement that you like to throw around, as if you're somehow being cheated out of something you paid specifically for. Stop the bull****.

It's a PS3 network issue. Suck it up. Are you going to whine that you need to have an internet connection to play mutliplayer, too, and that you didn't know about it? I'm shocked you haven't.  Since your first and only thought is to blame Bioware, who is successfully running promotional weekends on other systems, and not Sony, who is the only system unable to support promo weekends, your logical process and understanding must be lacking.

And you refuse, constantly, to believe Sony is even possibly to blame, incessantly whining to the point where I can be fairly certain that if you just quit the game the entirety of the community would be a better place without somebody who is complaining about an event a company is volutarily holding and creating every weekend without any obligations.

Nobody else on the PS3 is getting these events so you're not "missing out" or "being cheated" in your gameplay community. You're just a spoiled, whiny e-brat with entitlement issues.

Online pass is €9.99 ... so yes, co op is paid for extra ...

Again, here am I blaming Bioware? I am in no way pointing fingers to anyone, I just want a decent response from the developer I bougth the game from. Why? Because i paid €70 for it you dip**** ... Oh , and why did i call you that? Because you decided to call me names and I'll repay the favour ...

It is rediculous to find that some one that is just looking for a decent support response for a product he purchased can only expect reponses from little ****s like yourself. 

I've been nothing but nice and respectfull about this while remaining to the point ... <_<

[KroganSmash]

You're not being nice. You're being ignorant and you have selective hearing. When someone tries to tell that you probably won't get the answers your looking for you go rage mode. So why even make a thread?

[Ew_Tux]

Viper371 wrote...

Ew_Tux wrote...
So someone takes your money and when you ask why, they say Technical Limitations, all good yea? 

Does the game work correctly in single-player?  Are you able to play multiplayer and buy the required equipment packs?
If so, then you got what you paid for.  This what was promised to you.

I know that for sure, because when I pre-ordered the game, there was no talk of multi-player challenges with special reward.

- Does the game work correctly in single player?

Actually , No it doesn't , but if i have to touch all those issues i'd be here all ****ing night. Are you telling all those people complaining about those issues that they got what they paid for  as well?

- Are you able to play multiplayer and buy the required equipment packs?

Actually, No I am not, the multiplayer keeps deciding to connect me to people across the pond causing major lag issues, and it's quite greedy with packs by taking credit but not applying the pack content.

When i bought the game through pre order there was loads of talks about an  equal experience across ALL platforms.

[Ew_Tux]

KroganSmash wrote...

You're not being nice. You're being ignorant and you have selective hearing. When someone tries to tell that you probably won't get the answers your looking for you go rage mode. So why even make a thread?

Because none of you seem to understand that i am not looking for an answer from you, I am looking for an answer from Bioware, last i looked these were their discussion forums.

[Ew_Tux]

KroganSmash wrote...

You payed for the game this does not entitle you to get stupid packs froma MP event they have not taken your money nor charge you anything to play online(provided you had the ea online thing from new games) Why must you be so ignorant?

Equal across platforms ... 

[Rhaina]

Ew_Tux wrote...


They have given **** all, no answers, this is the problem. The answer given is Technical Limitations which means what exactly, that because rain is wet we can't make it dry?

So someone takes your money and when you ask why, they say Technical Limitations, all good yea?

You're pretty thick, they are not obligated to go into every small detail as to what the technical limitations are, and are likely bound legally or divulging the information could result in legal ramifications down the road, if you can't grasp this, you wouldn't even grasp the reasons of why there are technical limitations and what they are even if explained to you. You have made this evident by your incessant posting and disregard for being able to formulate a cognitive thought regarding the issue unless someone at BioWare were to spoon feed it to you.

No one took your money from you, you gave your money.
You're not paying for the community events either so stop pretending you are, those are stand alone events provided to encourage people to participate in multiplayer mode, they are not a payed service.

[Ew_Tux]

Viper371 wrote...

Ew_Tux wrote...

Regardless of it's about a couple of boxes or not , PS3 users are being excluded. For some(not me) it meant missing out on possibly getting content that was provided with the Collectors edition.

The content provided with the Collectors Edition is for single player only.

These packs for multiplayer challenges are for multiplayer only.  The last one involved one N7 weapon for the multiplayer and a bunch of other items we usually find in packs.

Which PS3 users missed out on for a reason unknowns to us and to wich we are looking an answer for.

[Ew_Tux]

Rhaina wrote...

Ew_Tux wrote...


They have given **** all, no answers, this is the problem. The answer given is Technical Limitations which means what exactly, that because rain is wet we can't make it dry?

So someone takes your money and when you ask why, they say Technical Limitations, all good yea?

You're pretty thick, they are not obligated to go into every small detail as to what the technical limitations are, and are likely bound legally or divulging the information could result in legal ramifications down the road, if you can't grasp this, you wouldn't even grasp the reasons of why there are technical limitations and what they are even if explained to you. You have made this evident by your incessant posting and disregard for being able to formulate a cognitive thought regarding the issue unless someone at BioWare were to spoon feed it to you.

No one took your money from you, you gave your money.
You're not paying for the community events either so stop pretending you are, those are stand alone events provided to encourage people to participate in multiplayer mode, they are not a payed service.

I can fully grasp this, just not from you 

[KroganSmash]

Is this a troll thread? Why don't you understand? When you bought the game there was nothing about it that said guaranteed events. So this idea that you paid for it is irrelevant. Plus your selective hearing has also stopped you from realizing there most likely won't be "the ultimate answer to the ultimate question"

[Rhaina]

Ew_Tux wrote...
I can fully grasp this, just not from you 

Ew_Tux wrote...
So someone takes your money and when you ask why, they say Technical Limitations, all good yea?

Right, you've demonstrated your expert grasp of it thats for sure.

[Ew_Tux]

KroganSmash wrote...

Is this a troll thread? Why don't you understand? When you bought the game there was nothing about it that said guaranteed events. So this idea that you paid for it is irrelevant. Plus your selective hearing has also stopped you from realizing there most likely won't be "the ultimate answer to the ultimate question"

Are you saying those same things to PC users looking for text chat which was no where mentioned to be guarenteed, or those looking for lobby mute options? ... 

Must be "Technical Limitations"  .... 

[uzivatel]

mrcanada wrote...

uzivatel wrote...

Maybe the problem is not gathering the necessary informations but giving away the reward packs?

I mean doing a community event with the only reward being text commendation from Chris here on BSN. Its just not the same...

If that is the case, just give the rewards for the completed mission and not the individual goal.  Less people complaining.  This can be done easily as BW has shown.

While better than nothing, the Operation Fortress was the least interesting to date.

[bloodDragon80]

Rhaina wrote...

Ew_Tux wrote...


They have given **** all, no answers, this is the problem. The answer given is Technical Limitations which means what exactly, that because rain is wet we can't make it dry?

So someone takes your money and when you ask why, they say Technical Limitations, all good yea?

You're pretty thick, they are not obligated to go into every small detail as to what the technical limitations are, and are likely bound legally or divulging the information could result in legal ramifications down the road, if you can't grasp this, you wouldn't even grasp the reasons of why there are technical limitations and what they are even if explained to you. You have made this evident by your incessant posting and disregard for being able to formulate a cognitive thought regarding the issue unless someone at BioWare were to spoon feed it to you.

No one took your money from you, you gave your money.
You're not paying for the community events either so stop pretending you are, those are stand alone events provided to encourage people to participate in multiplayer mode, they are not a payed service.

Bravo good sir/madam Bravo 

[KroganSmash]

Umm a BW person also left a comment on one of this petition pages (for text chat) saying its a problem we are taking into consideration. They didn't say they were gonna fix it or not why would you expect anything more then that?

[xtorma]

Ew_Tux wrote...

Duranndal wrote...

Ew_Tux wrote...

TexasToast712 wrote...

It's amazing how many people can't read. It has been said time and time again that it is SONY'S fault.

Amazing how the only thing some people can respond with is a Copy and Paste .... I expected a response like this from you though, going by previous responses. Maybe next time try reading yourself before responding.

Unlike some, the PS3 users here are not doing a blame game.

Like hell you're (they're) not.  The fact you're spamming up the BSN forums makes it pretty clear you think its Bioware's fault.  Like they're intentionally excluding PS3 users for some reason.

Bioware has stated all they can for now, and that they're working on a fix.  End of discussion.  Pointless to continue whining.

Show me where i am blaming Bioware for this problem. I am looking for a response regardless who is to blame. The fact remains that i bought this game from EA/Bioware, not Sony, so as with everything, where there is silence, support is looked for from the developer / publisher ... et voila , here I am ...

I don't understand, technical difficulty is a reason. you want spacifics? why? you want them to explain the technical problem to you? The fact is, they gave you a reason , you refuse to accept it.

you paid for the game, you got the game. they never said you were entitled to anything other than the game. They are running special EXTRA events as a promotion. You need to either accept the explaination they have given you, which is all you are going to get until they have something more solid to announce, or you need to move on.

This is like the tenth thread i have read on this issue, and they have not answered any of them yet. They have given reasons as to why they must exclude ps3, but no one is listening. I seriously doubt that even if they created a two page post explaining exactly what the problem is, any of you would accept it.