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BioWare Fans have a REAL case of False Advertising. (Updated)


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#1
Da Don Giovanni

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***Note: What is the #1 rule of Business? Customer Satisfaction. In every business, what happens when the customer has a legitimate problem? The business fixes the problem (full refund, exhange, etc.)
or the business faces the customer not spending anymore money at said business and said customer could possibly convince dozens if not hundreds of other customers not to spend any money at said business.

BioWare is no different than any other business. If ONE of their customers has a problem, they need to fix it. In this case, hundreds of thousands of their customers have the same problem. For example 30,000 Toyota owners have problems with their brakes, Toyota issues a recall, fixes the problem at no charge to the customer.

So when BioWare sells a product that is not sound with what they said it would be, and hundreds of thousands are vocal about the said problem, then BioWare needs to fix the problem, either with DLC or a full refund. If they don't do either and just say what they been saying which is basically, "why don't you guys take a walk" they will lose hundreds of thousands of customers and gamble with their Public Reputation being permanently damaged by said customers. Not to mention the loss of Millions if not tens of millions of dollars in revenue, every year, forever.


[Thread Start]


I agree that no legal action should be taken until after BioWare's "April Announcement" which may or may not take place at PAX. That being said, if BioWare's "April Announcement" is the Retake Omega DLC and NO MENTION of "Fixing" the "On Disc" ending to Mass Effect 3, that will be the time when Mass Effect fans need to get serious. The only problem I forsee is the money it would take to hire lawyers of our own to fight EA's lawyers. We have a case, a real one, but getting it in front of the Judge is a challenge, once that's done, the Judge would say in the Turian Councilor's voice from ME1 when being presented with Saren's audio tape, "This evidence is irrefutable"


First and foremost, I've supported BioWare for many years (DA:O/SWTOR/ME1&2&3/KoTOR), but clearly with the Game Informer magazine issue 217, May 2011 and all that was stated in it, the literally Color Coded, A, B, C endings in the game files and the complete 180 from what we were told and what was promised (many statements and promises from multiple members of BioWare that I won't take the time to post here), the Federal Trade Commission should, at the VERY LEAST, know (from the hundreds of thousands of us) that BioWare used False Advertising to sell a product.

To be realistic, getting a case like this in front of an FTC judge is hard, but NOT impossible. Even if it was impossible, it SHOULD NOT STOP US from letting BioWare/EA know that they crossed the line. That being said I'd be willing to represent the Fans of Mass Effect in front of a Federal Judge assuming that BioWare/EA never reveals plans to fix the on disc ending

Here, (a very small portion) of my evidence:

This story arc is coming to an end with this game. That means the endings can be a lot more different. At this point we're taking into account so many decisions that you've made as a player and reflecting a lot of that stuff. It's not even in any way like the traditional game endings, where you can say how many endings there are or whether you got ending A, B, or C"  - Casey Hudson before ME3's release.

http://en.wikipedia....lse_advertising

http://social.biowar...ndex/10927975/1

http://i41.tinypic.com/2edp2xc.png



All the news articles, forum posts, all the Fan's of Mass Effect and their opinion.

*Note: This thread was written in about 10 minutes, it does not reflect the case file I would bring to court, not by long shot, it does however state the thesis and topic of the court case that could be held.

:ph34r:[combative statements removed]:ph34r:

Agreed?


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Modifié par Da Don Giovanni, 05 avril 2012 - 03:34 .


#2
cutegigi

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not from the US, but I wish you good luck :)

#3
Da Don Giovanni

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cutegigi wrote...

not from the US, but I wish you good luck :)


I'm dead serious, this is clear cut False Advertising and such is regulated by the FTC and is punishable by law.

#4
Oilking72

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Give it an effing rest.

#5
antony1197

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Da Don Giovanni wrote...

cutegigi wrote...

not from the US, but I wish you good luck :)


I'm dead serious, this is clear cut False Advertising and such is regulated by the FTC and is punishable by law.

I agree 

#6
antony1197

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Oilking72 wrote...

Give it an effing rest.

Why should we? They lied to us about a product that they sell, and not once did they say otherwise.

#7
Da Don Giovanni

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antony1197 wrote...

Da Don Giovanni wrote...

cutegigi wrote...

not from the US, but I wish you good luck :)


I'm dead serious, this is clear cut False Advertising and such is regulated by the FTC and is punishable by law.

I agree 


Glad to see someone has their head OUT of the sand.

#8
Tiax Rules All

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2 more days dammit, this couldnt have waited 2 more days?

#9
Reofeir

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OK. The endings suck for many of you. I want them to at least fix it a bit, specifically the normandy scene, but my gosh I'm getting tired of the word "sue" and such. How about we wait till PAX and see what happens alright?

#10
antony1197

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Tiax Rules All wrote...

2 more days dammit, this couldnt have waited 2 more days?

No it couldnt considering it was sort of confirmed that its just clarification, i dont have a link to the post but its somewhere here

#11
KiroKatashi

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Just wait until the PAX. If nothing good comes from Bioware at that time, then go ahead with your plan. Give them a final chance to fix their mistakes.

#12
Harmless Crunch

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Nice. Good luck.

#13
Liber320

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Wait until their announcement at PAX. Give them a chance to adress the issues before you do anything drastic.

#14
I Soya I

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antony1197 wrote...

Tiax Rules All wrote...

2 more days dammit, this couldnt have waited 2 more days?

No it couldnt considering it was sort of confirmed that its just clarification, i dont have a link to the post but its somewhere here

Considering no one knows what their interpretation of clarification is yet, we can wait 2 days.

#15
Tiax Rules All

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antony1197 wrote...

Tiax Rules All wrote...

2 more days dammit, this couldnt have waited 2 more days?

No it couldnt considering it was sort of confirmed that its just clarification, i dont have a link to the post but its somewhere here

mm hmm. "confirmed" alright..

really people. 2 more days

#16
Humanoid_Typhoon

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Bring EA to court for the murder of BioWare....and a few other companies.

#17
antony1197

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I Soya I wrote...

antony1197 wrote...

Tiax Rules All wrote...

2 more days dammit, this couldnt have waited 2 more days?

No it couldnt considering it was sort of confirmed that its just clarification, i dont have a link to the post but its somewhere here

Considering no one knows what their interpretation of clarification is yet, we can wait 2 days.

Clarification basiclly means there going to give us a better picture of the endings not change them, i suppose we can wait but the forums are gonna be flooded by all the pissed IT theorists.

#18
Zolt51

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Just go, sue, and I'll laugh my ass off when you get torn apart in court.

#19
SaltyWaffles-PD

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Da Don Giovanni wrote...

cutegigi wrote...

not from the US, but I wish you good luck :)


I'm dead serious, this is clear cut False Advertising and such is regulated by the FTC and is punishable by law.


Yeah, I kind of feel that way too. At least, I'd like for a serious case to be made and brought to the FTC to get some legitmacy here--especially when there's a VERY good case here.

#20
Tiax Rules All

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antony1197 wrote...

I Soya I wrote...

antony1197 wrote...

Tiax Rules All wrote...

2 more days dammit, this couldnt have waited 2 more days?

No it couldnt considering it was sort of confirmed that its just clarification, i dont have a link to the post but its somewhere here

Considering no one knows what their interpretation of clarification is yet, we can wait 2 days.

Clarification basiclly means there going to give us a better picture of the endings not change them, i suppose we can wait but the forums are gonna be flooded by all the pissed IT theorists.

you are making wild assumtions on one word that could mean anything

I think an expantion pack would clarify my ending
I think mass effect 3 part 2 would clarify my ending
i think IDT story dlc would clarify my ending

the wording means nothing till pax. and they never used "just" before clarify. I have read it many times.

#21
Total Biscuit

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Wait until after PAX, and it's confirmed they're not going to fix the endig, just give us a condescending DLC to explain why we're not getting how awesome the ending actually is.

Who knows, maybe they'll have noticed how that won't cut it, decided actual integrity is better than 'artistic integrity', and fulfilled their promises.

Then go for it if they don't. I won't be around to care.

#22
MentalKase

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I feel that the false advertising complaints has merit. I know that at least one person has filed a complaint with the FCC. Just wish I knew how to second the compliant.

#23
satunnainen

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Some preview article in some magazine almost a year before game is out is now a legally binding promise? Good luck with your case, I'll grab some popcorn...

#24
Cgrissom

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Please, wait two more days and see what happens. Better yet, just don't do it at all.

#25
Panicomatic

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Lets give them a chance to fix it at least before exploring legal options. Seriously, It's a video game. Don't get me wrong, I'm pissed as everyone else is about the steaming pile of ending we got, but this is a serious extreme.