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Bought Premium Spectre Pack - Didn't receive the contents


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6 réponses à ce sujet

#1
Asutank

Asutank
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Hey.

So I bought the Premium Pack and the store bugged out as
usual. Normally I don't worry about it since I know that I will have
received something and it's there "somewhere". This time when the store
bugged it did give me a progress update on my Gunsmith achievement
putting it at 9/10, which meant that my Carnifex VIII should have gotten
an upgrade in that pack. Problem was that it didn't. I'm still sitting
at 9/10 in the achievement with only a Carnifex VIII in the weapon
selection (next 2 highest leveled weapons are the Avenger VI and the
Geth Plasma Shotgun VI), so it's rather obvious that I didn't get the
contents in that pack after all.

Is there a solution for this to
"force" those contents to update? They just aren't there as the
achievement wouldn't have updated otherwise. And I don't have 9/10 in
single player, I've only done one playthrough so those weapons are
capped at level 5.

#2
Lancelotxx

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I have the same problem. my account is kaorigin 123 and I just bought the Presmium Spectre Pack. I received a error message saything the the transaction can't be processed. When I restart the game, 99000 credits were deducted, but NO CONTENTS WHATSOEVER were received.

#3
Existential Ninja

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I have the same problem too - at the time of purchase attempt it said the transaction could not be processed, but now the credits are gone with no contents received.

#4
djquik1

djquik1
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Same thing happened to me on Sunday evening twice, however I paid cash for the upgrades. Who do I call to get this resolved?

#5
VictoireXII

VictoireXII
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read the big thread on it, so long with no solutions or response by bioware yet, other than we are investigating the issue.

#6
Der Ivan91

Der Ivan91
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I had the same problem just now- I bought several premium spectre packs (saved up the game credits 4 that), after I didn't get them, I closed the game, opened it again and as soon as I was in multiplayer, I recieved ALL the items in ONE hell of a premium spectre pack

#7
.jpg.exe

.jpg.exe
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 I just lost credits and BW points. Really the game is stable on xbox... come back to PC and its horrible i can hardly finish matches without being disconnected.

Please fix.

and now i login and win lots fo crappy items!! yay :>

Modifié par .jpg.exe, 12 août 2012 - 02:13 .