10 replies to this topic

[Niflkkojaer]

The Dragon Age Origins key does not work to play dragon age, but works fine to actually register on here, on the Bioware website. Any troubleshooting tips?

[argh my name]

*Bump*

Having the same problem. Called Amazon customer support and they went and requested a new activation code and that one didn't work either

[geraldbrown13]

I am having the same problem. activation key not working from interface when starting dragon age but works to register on bioware.

[owlmoose]

I am having this exact same problem. Amazon issued me a new code, then refunded my money and suggested I buy the game again, and the same thing happened every time. After going several rounds with EA, they referred me back to Amazon; Amazon has already said that they've done all they can and gave me an email for a supposedly dedicated EA customer service rep, and I wrote them several days ago but have not heard back. Is there really no fix for this problem? In that case, why is Amazon still selling an Origins download for the Mac, if it's not possible for it to work?

Extremely frustrated here.

[TheAsteroirGirl]

I am having the same problem as well. I've requested a new activation code as well as uninstalling and reinstalling the game and it would not register.

[ea-mf]

Having the same issue. Received this from Amazon early this morning:

"We're contacting you about your recent order for "Dragon Age Origins: Ultimate Edition." We recently learned that some customers had trouble activating their game. We're very sorry about this experience.

Electronic Arts has resolved this issue, and if you try to activate your game it will now activate correctly."

But my key still doesn't work. Has anyone else had any luck getting their key to work today?

[PhantomLimb06]

I am having the same exact problem. I've been trying to get it to work all day but I am still getting the "No Activation Key Found" error which is incredibly frustrating.

[owlmoose]

I never did get Ultimate Edition to work, and the Amazon rep I talked to (on the phone) said they were pulling it from the Amazon store. They gave me the release day version instead, which works fine (although unfortunately only has the Stone Prisoner DLC). But I still don't understand why no one was ever able to get me a working key -- it's bizarre.

[PhantomLimb06]

Strange I just tried the key again and surprise it actually worked. I actually was able to activate it and play it.

[ea-mf]

So...Saturday they said it was fixed. I let them know it wasn't. They said it was fixed again, I let them know it wasn't again. They tried to refer me to EA support again on Sunday, but I wasn't having it at that point. On Monday, the existing key worked. On Wednesday, they issued me a new key which I haven't been able to try since the old key worked. O_o. Oh well, at least it works (for now)...

[Apostate Mage]

THIS IS RIDICULOUS! mine is still not working and i'm furious! did you all download the mac version?