Heck yeah it's taken seriously. There are meetings. Lots and lots of meetings.
Ultimately any business is accountable to their customers for their product; if your product has a flaw, it's in your best interest to figure out what it was, how it happened, and to prevent it in the future. If it's possible to fix it, it's usually a good idea to fix it if you can.
Sometimes you can let things go and cool off and it blows over on its own; if that's how the reaction appears to be heading, it's financially wiser to let the problem blow itself out, so to speak. No sense in putting good money after bad, if the hullabaloo will die down.
The fact that Retake _isn't_ going away, and continues to make themselves known at every opportunity, means that it makes more financial sense to come up with some kind of solution to the problem. Simple as that.
ETA: It's important that it remain civil, though. Civil campaigns get a lot farther than angry ones.
Modifié par JemmaProphet, 04 avril 2012 - 09:42 .





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