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#1
CJohnJones

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Man, how do you guys do it? You are like celebrities who get criticized for every little thing that you do or don't do. I am suprised that any of you visit the fora at all. Basically people whine all day about your great game not being a perfect game. Much respect for your restraint.

Also, I would like a Dev tracker for the forums. I am much more interested in what you guys have to say than in the general din.

#2
ExistsAlready

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It comes with the territory. Look at the WoW Devs, there's so many people playing that by now every aspect of the game has some vitriolic, outspoken minority ready to say how it sucks and ruins everything.



Besides, lots of people like the game. They know it, even if most people don't say it. I'm sure they understand the most outspoken players are not the most reliable way of gauging popularity. That and they probably sleep on money, which I hear does wonders for self-esteem.

#3
Rogue Roxy

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I've often thought the same. I have decided that they genuinely understand that there is a silent majority of the fanbase who thoroughly enjoy their works without having to repeatedly say so (unlike those who complain ad nauseum). The fact that we keep buying their products and sharing the fun with friends and family, show Bioware that they've done another great job.

People who do nothing but complain usually do it often, while those who compliment usually do it once or twice, but with conviction.

~ Roxy

Modifié par Roxy Ferret, 03 décembre 2009 - 03:55 .


#4
HoLyEmperor

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I'm actually rather impressed with the level of intelligence people show (at least in this sub-forum). I've seen many game forums that are far more hostile.



Developers in general are intelligent people. They understand that 1) only a limited segment of players post on forums and 2) the motivation for posting is often to complain about something. Thus, forum posters are not representative of the entire player base. I'm sure they understand that no matter what they implement in a game, someone will be displeased. For example, game difficulty: on the same forum page you'll see threads "game is too hard" and "game is too easy" sitting next to each other.



I applaud the writers and devs for posting in these forums at all, though. That really shows they care about what players think. Go BioWare!

#5
Saurel

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Big reason why I wouldn't have a forum....if I were a game designer and I had the ability to determine such things about the company I was with :)

Or else I just wouldn't read it or be involved..if it was a necessary evil.

Modifié par Saurel, 03 décembre 2009 - 04:03 .


#6
Walina

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CJohnJones wrote...

Man, how do you guys do it? You are like celebrities who get criticized for every little thing that you do or don't do. I am suprised that any of you visit the fora at all. Basically people whine all day about your great game not being a perfect game. Much respect for your restraint.

Also, I would like a Dev tracker for the forums. I am much more interested in what you guys have to say than in the general din.


Wrong, they do read the forum.

#7
bjdbwea

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It's their job, you know. And what would you expect them to do? Insult their paying customers because they dare to criticize the product? Not the wisest of moves that would be.

#8
Sferzar

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bjdbwea wrote...

It's their job, you know. And what would you expect them to do? Insult their paying customers because they dare to criticize the product? Not the wisest of moves that would be.


Exactly.

#9
CJohnJones

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Walina wrote...

CJohnJones wrote...

Man, how do you guys do it? You are like celebrities who get criticized for every little thing that you do or don't do. I am suprised that any of you visit the fora at all. Basically people whine all day about your great game not being a perfect game. Much respect for your restraint.

Also, I would like a Dev tracker for the forums. I am much more interested in what you guys have to say than in the general din.


Wrong, they do read the forum.


Didn't say that they don't. Gaider took a break because of the negativity, though. Sadly.

#10
Dunhart

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The fact that people do come to the forums to whine means that people were actually impacted by the game and I doubt the developers would be against that. They're reaching closer to perfection with each release so naturally people want to encourage them onward!



Bioware RPGs are the only games I've played that make me sign up to the forums after completion and TALK with others players until the rush settles down, where I normally hate other people and don't give a damn about what they think. They're that big of an experience for me.

#11
Chezdon

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bjdbwea wrote...

It's their job, you know. And what would you expect them to do? Insult their paying customers because they dare to criticize the product? Not the wisest of moves that would be.


Yup.

And there's also an equal number of posts praising this game, which must give them huge job-satisfaction. Criticism (constructive) can only be a good thing. I doubt they go home quivering and losing sleep over what's said here.

But I bet they do go home knowing that they've made a f*cking good game that millions of people are enjoying.

#12
Saurel

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Dunhart wrote...

The fact that people do come to the forums to whine means that people were actually impacted by the game and I doubt the developers would be against that. They're reaching closer to perfection with each release so naturally people want to encourage them onward!


Indeed, if you got people invested enough to come and complain. You know some aspect of your game reached them, hence why they feel the need to lash out when another aspect didn't :)

#13
tigrina

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CJohnJones wrote...
Didn't say that they don't. Gaider took a break because of the negativity, though. Sadly.


He did? That is indeed sad news. :(

To be totally honest, I've been following the development of DA:O on and off for years and didn't expect the amount of enjoyment I got and get out of it at all. The amount of humor is an absolute plus for one thing.

#14
Kalcalan

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There is whining and there is whining. Since it is fair to consider that an M rated game should have a mature audience it's disappointing to see how some posters express their views.



There is way too much hostility in some posts. I understand the argument that propounds that people react because they are "impacted" by the game but sometimes the comments that are posted are just rude.



It wouldn't hurt if people could exchange views without getting into heated arguments and starting to berate one another.



There are some topics that I enjoyed because they started off in the right direction. When people get carried away it can get pretty ugly. That's the internet.

#15
Saurel

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Kalcalan wrote...



There are some topics that I enjoyed because they started off in the right direction. When people get carried away it can get pretty ugly. That's the internet.


freakin internet. its like a non-stop arguement between two cab drivers.

#16
RunCDFirst

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bjdbwea wrote...

It's their job, you know. And what would you expect them to do? Insult their paying customers because they dare to criticize the product? Not the wisest of moves that would be.


Actually, it's not their job. They may (and I believe they do) have a community liason or two, but it's certainly not David Gaider's job to come to the forums. Or Sheryl Chee's. Or any of the programmers. A lot of the devs really don't have any responsiblity to answer fans' and forum members' questions or comments. They do, and I'm sure some of their co-workers think they are crazy because of it.

#17
MonkeyLungs

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I'm pretty sure they know they made a great game. With any form of media released to public you have to be ready to hear some negative comments. The extreme negative statements can be ignored as any adult with sense can tell constructive criticism from angst ridden diatribe.



I would think it would be quite a valuable tool to hear the negative comments from people who love the game though.

#18
Frostaxt

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Hmm there are a lot of people praising the game here. Certainly more than complaining and whining.

Personally I also love Dragon Age, and if I would want to complain and whine about something it would be Mass Effect!!! Grrr (Imagine angry looking smiley)!!!!

#19
fro7k

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You could just have easily wondered why the dev's ego's don't swell given that the majority of people are praising it to the roof, and even those who criticise it generally give 80% praise in the same breath.

#20
fro7k

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Frostaxt wrote...

Hmm there are a lot of people praising the game here. Certainly more than complaining and whining.

Personally I also love Dragon Age, and if I would want to complain and whine about something it would be Mass Effect!!! Grrr (Imagine angry looking smiley)!!!!


You mean this? >:(

#21
David Gaider

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RunCDFirst wrote...
Actually, it's not their job. They may (and I believe they do) have a community liason or two, but it's certainly not David Gaider's job to come to the forums. Or Sheryl Chee's. Or any of the programmers. A lot of the devs really don't have any responsiblity to answer fans' and forum members' questions or comments. They do, and I'm sure some of their co-workers think they are crazy because of it.


That's correct. It's not our job. Chris Priestly is our community liaison, but even that doesn't make it his job to read through every thread and respond to your concerns (though I'm sure he does his best). Those of us that do come here do it because we enjoy interacting with the community, and because there's definite value to be had in getting some feedback.

That feedback isn't always enjoyable, however. Some people like to write it off as "it's the internet!" but that's a bit of a cop-out. That doesn't mean it's suddenly acceptable to speak to someone in a way that would get you punched in the face if you spoke to them like that in person, and it would take an incredible sense of entitlement to assume that anyone -- whether it's their job or not -- should sit there and listen to their much-vaunted opinion even when they can't be arsed to act in a reasonable fashion. Some people simply can't seperate their behavior from their opinions, and will automatically assume that if somone takes issue with them it must be the latter and not the former.

We do get it, even so. It all comes from a place of passion, but it can be a bit wearying trying to take it all in sometimes no matter how patient you might be. From my experience, it's like this on the forums right after release no matter what game it is. If you have visited the BG2 forums right after release you would have sworn it was the worst game in existence -- funny how people don't remember that after a while. Image IPB

And that's fine, too. People don't go to the customer service section in a store to tell them how great they think the place is running -- that's just human nature. People come here to vent because they think someone will listen. And they'll vent again and again and again and again... because they're passionate, about RPG's even if not about DA. Understood, but, like I said, sometimes wearying. Sometimes it's just safer to read than to respond, and sometimes it's better just to walk away for a bit.

Anyway, now I've gone and written a long response when I didn't intend to. Ah, well. Return to your regularly scheduled... whatever. Image IPB

#22
fro7k

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If you have visited the BG2 forums right after release you would have sworn it was the worst game in existence




How could anyone think that.



I think the venting "again and again and again" would be unnecessary if there was a stickied, dedicated thread for complaints and bug-reports. People repeat themselves to increase the chances of their complaint being noticed, but if it's filed a way in a single thread that's official and guarranteed to be read, I think it would reduce their inclination to repeat themselves (and this is speaking from how I've felt when I had something I wanted to get off my chest). I think where constructive criticism is concerned, it helps to realise that the person doing it wants the game to be better, which is a blameless intention. They don't want to bring the developers down but bring the game up.



It is actually to the credit of the game if it draws that much criticism--games that are truly rubbish do not draw any, they aren't worth the bother. If someone takes the trouble to construct lengthy posts dissecting the games positive and negative points it's because they regard the game as redeemable and worth improving.

#23
Mesecina

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http://www.dragonagecentral.com/ here a dev response tracker for ya <3

And I'd also like to throw my 2 cents in here as I think you guys are totally awesome for bothering with all this and actually responding as much as you do. Much appreciated esspecially after dealing with Blizzard's European forums for way too long ;)

#24
lv12medic

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Its also because everyone at Bioware wears Tier 587 armor made of magically enchanted Canadian Maple leaves! 
Image IPB

#25
Zeluron

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How come no one is making a thread about how much crap I have to put up with at work? I have feelings too!