662 réponses à ce sujet

[wotmaniac]

Lawl. really lol. Out of my 5 friends who played (not bought) the game, only I post here. 4 of them thought the ending was crap. 1 of those bought the game on Origin before he finished, now he wishes he hadnt.
Originally the other 3 were gonna buy the game, but they didn't, cause the ending sucked.
The other one, lets say he thinks it could have been done better.

Many people don't complain either becuase they think its useless, or they're not that heavily invested. But word of mouth gets around. If BioWare doesn't fix this, I know many who ever buy another game from them, including me.

VOTE with your wallet!

Modifié par wotmaniac, 05 avril 2012 - 09:51 .

[Dae0]

[quote]Tirranek wrote...

[quote]Torrible wrote...

[quote]TJX2045 wrote...

[quote]Foxhound2121 wrote...



Here OP I fixed your piechart using your same sources and logic

Sources

www.facebook.com/DemandABetterEndingToMassEffect3

www.facebook.com/groups/344005192318904/


www.bbc.co.uk/news/technology-17444719

[/quote]
HAHA.  YES. THiS. 

[/quote]

I'm willing to bet the 'like' group are only a direct response to the 'retake' group, which means that it isn't indicative of how many people actually like the game, but rather how many people want to try and prove a point. That didn't work obviously, but that still leaves the big blue depths un-accounted for.

[/quote]


I find that chart inaccurate by any standards. At the very least, shouldn't the green dot be ~ the size of a single pixel in comparison to the red?

[Namz89]

lol OP, really? Using that logic - I hereby declare that just you and the few people being vocal about that opinion share it. Let's look at the numbers now.
A few hundret against 60k+.

And thats how I use your way of "argumenting" against you. *BÄM*

[ArminW68]

VirtualAlex wrote...

Read all about it! And see the cool chart!

ANOTHER EVEN BETTER CHART! Just added.

Edit: I changed the layout of the chart. Please disregard any comments about the pie chart being inaccruate. Although I contest that it was, this one is more accurate.

To put it simple.

Read this:

www.artofproblemsolving.com/LaTeX/Examples/statistics_firstfive.pdf

Read it again.

Read it some more.

Understand some of it.

Then feel free to come back and add to an informed discussion... :innocent:

Modifié par ArminW68, 05 avril 2012 - 09:57 .

[Pelle6666]

So very very very very vocal. so vocal that they seem to be a majority? Do you use that tactic when you loose a political election as well? "The other party is just a very vocal majority!"

[Keletian2]

/facedesk

[Shallyah]

Torrible wrote...



Here OP I fixed your piechart using your same sources and logic

Sources

www.facebook.com/DemandABetterEndingToMassEffect3

www.facebook.com/groups/344005192318904/


www.bbc.co.uk/news/technology-17444719

Keeping that graph in mind, let's go for some facts with real research and study:

- For every customer who bothers to complain, 26 other customers remain silent.
Source: Lee Resource Inc

- A typical business hears from only about 4% of its dissatisfied customers. 96% just go away and 91% will never come back.
Source: “Understanding Customers” by Ruby Newell-Legner

- The average "wronged customer" will tell 8-l6 people about it. Over 20% will tell more than 20.
Source: Lee Resource Inc

- 91% of unhappy customers will not willingly do business with you again.
Source: Lee Resource Inc

 - It can cost five times more to buy new customers than retain existing ones.
Source: TARP

- 7 out of 10 customers will do business with you again if you resolve the complaint in their favor.
Source: “Understanding Customers” by Ruby Newell-Legner


Consumer Facts


This study means amongst other things that around 1,716,000 consumers are unhappy about Mass Effect 3. The repercusions of it are for EA/Bioware to judge.

Modifié par Shallyah, 05 avril 2012 - 10:03 .

[Laurencio]

Pelle6666 wrote...

So very very very very vocal. so vocal that they seem to be a majority? Do you use that tactic when you loose a political election as well? "The other party is just a very vocal majority!"

To be fair, the voting percentage in the US is roughly 37%. Which means they are very much a vocal minority.

[XyleJKH]

Is this guy for real?

[KingKhan03]

[p__q]

I am really having a hard time replying to this fairly without just smacking my head against the screen so all I can really say is kudos in finding the most biased uneducated article I've read in at least a week

[Foxhound2121]

Dae0 wrote...



I find that chart inaccurate by any standards. At the very least, shouldn't the green dot be ~ the size of a single pixel in comparison to the red?

Yes, but then you wouldnt be able to see it, so you have to improvise.

[Grimwick]

It's funny how you 'revised' your pie chart to use more relevant comparisons... however you didn't use 'more relevant comparisons'.
If you are taking data from the retake movement as vocal objection to the ending, then you can only reasonably compare it to the vocal support of the ending.
If you actually did this you get 699 vs 60000... and even this has major flaws in it's argument as 'evidence'. It only shows the number of people out of those who have BOTHERED to show support which side they showed support for, it proves nothing.

Go learn some basic statistics and stop being so condescending.

[satunnainen]

Shallyah wrote...
This study means amongst other things that around 1,716,000 consumers are unhappy about Mass Effect 3. The repercusions of it are for EA/Bioware to judge.

So You just said that nearly 80% of the mass effect buyers are so unhappy about the game/ending that bioware/EA should compensate them somehow? Somehow I find that number really hard to believe so maybe the problem is in your method of comparing clicking some link in the internetforum and actually fysically (phone, mail, whatever) complaining about some product to some company.

Yes, customer service is hard, actually so hard that I cannot do it (or I end up strangling some semi-pro complainer), but you also need to understand the phenomenon you are trying to statistically model to make meaningful statistics. Otherwise its just numbers.

[Shallyah]

Grimwick wrote...

It's funny how you 'revised' your pie chart to use more relevant comparisons... however you didn't use 'more relevant comparisons'.
If you are taking data from the retake movement as vocal objection to the ending, then you can only reasonably compare it to the vocal support of the ending.
If you actually did this you get 699 vs 60000... and even this has major flaws in it's argument as 'evidence'. It only shows the number of people out of those who have BOTHERED to show support which side they showed support for, it proves nothing.

But it does prove a lot, only that he doesn't know it. Multiple research on consumers indicate that for each customer that bothers to complain, there are 26 unhappy customers that don't. (96% of customers that are unhappy about something do not bother to complain. Most just go away and buy other products from that point and on).

Source: http://www.customers...rvice-facts.htm

So what that graph means is that there are over 1,700,000 unhappy customers. The OP was just another blind troll posting "haha 66,000 are a vocal minority" without knowing the implications of it, and it now backfires in his face when real research data is brought onto the table.

Modifié par Shallyah, 05 avril 2012 - 10:28 .

[Zolt51]

Grimwick wrote...

It's funny how you 'revised' your pie chart to use more relevant comparisons... however you didn't use 'more relevant comparisons'.
If you are taking data from the retake movement as vocal objection to the ending, then you can only reasonably compare it to the vocal support of the ending.
If you actually did this you get 699 vs 60000... and even this has major flaws in it's argument as 'evidence'. It only shows the number of people out of those who have BOTHERED to show support which side they showed support for, it proves nothing.

Go learn some basic statistics and stop being so condescending.

Actually, neither figure has much statistical significance because of the sample sets being intrinsically biased. Also the figure on the graphs for sales is Xbox sales only. Total number is above 3 millions.

It's impossible to get unbiased figures, so let's just drop the question and have a beer.

At this point even Bioware making a poll to all players, directly through the game, would be biased, because people who really hate the game have stopped playing it already.

I don't doubt that people who have problems with the ending are a large percentage, possibly a majority. Just the large majority of them don't think it's something worth making such a fuss about.

Modifié par Zolt51, 05 avril 2012 - 10:29 .

[Aerevane]

You obviously do not know how statistics work. Are you implying all fans of Mass Effect fans are actively discussing the endings on the forums and participating in the whole Retake Mass Effect thing?

The answer lies in the general rule of 90/9/1. 90% won't register on these forums or come here, 9% will only very shallowly debate it and 1% will actively debate it. The 1% is mostly here on BSN; I don't know where you've done your statistics lesson; but a 1% of voluntarily band of people isn't a good measure - not because of size, but because of validity or bias. So regardless of what you or Retake claims it's impossible to say X or Y has the majority.

End of the line.

Modifié par Aerevane, 05 avril 2012 - 10:36 .

[T-0pel]

Keletian2 wrote...

/facedesk

Me too :-D

[Nu-Nu]

That reminds me, I need to unlike ME3. Liked it before the ending.

Modifié par Nu-Nu, 05 avril 2012 - 10:33 .

[Godwhacker]

Wow, statistics! And an incorrect interpretation of them!

You really are an appalling human.

[sargon1986]

Grimwick wrote...

It's funny how you 'revised' your pie chart to use more relevant comparisons... however you didn't use 'more relevant comparisons'.
If you are taking data from the retake movement as vocal objection to the ending, then you can only reasonably compare it to the vocal support of the ending.
If you actually did this you get 699 vs 60000... and even this has major flaws in it's argument as 'evidence'. It only shows the number of people out of those who have BOTHERED to show support which side they showed support for, it proves nothing.

Go learn some basic statistics and stop being so condescending.

Following your logic - the 66000 people are also the ones that BOTHERED to show dissatisfaction with the ending right? Imagine how many more are against the ending if you compare 699 to 66000. I suggest you learn the basics of statistics as your argument is completely invalid.

[Beti88]

Is he genuinely stupid or trolling?

We are yet to reach consensus.

[Ziggeh]

sargon1986 wrote...

Grimwick wrote...

It's funny how you 'revised' your pie chart to use more relevant comparisons... however you didn't use 'more relevant comparisons'.
If you are taking data from the retake movement as vocal objection to the ending, then you can only reasonably compare it to the vocal support of the ending.
If you actually did this you get 699 vs 60000... and even this has major flaws in it's argument as 'evidence'. It only shows the number of people out of those who have BOTHERED to show support which side they showed support for, it proves nothing.

Go learn some basic statistics and stop being so condescending.

Following your logic - the 66000 people are also the ones that BOTHERED to show dissatisfaction with the ending right? Imagine how many more are against the ending if you compare 699 to 66000. I suggest you learn the basics of statistics as your argument is completely invalid.

His argument is entirely valid. The sample is not representative and wholey biased and so you cannot compare those two numbers, or use them to extrapolate to a larger population.

[Grimwick]

sargon1986 wrote...

Grimwick wrote...

It's funny how you 'revised' your pie chart to use more relevant comparisons... however you didn't use 'more relevant comparisons'.
If you are taking data from the retake movement as vocal objection to the ending, then you can only reasonably compare it to the vocal support of the ending.
If you actually did this you get 699 vs 60000... and even this has major flaws in it's argument as 'evidence'. It only shows the number of people out of those who have BOTHERED to show support which side they showed support for, it proves nothing.

Go learn some basic statistics and stop being so condescending.

Following your logic - the 66000 people are also the ones that BOTHERED to show dissatisfaction with the ending right? Imagine how many more are against the ending if you compare 699 to 66000. I suggest you learn the basics of statistics as your argument is completely invalid.

I don't understand your point? I was stating that the numbers only show what they show; that out of the number of people who decided to choose one way or another 66000 or so chose to support retake, 700 chose to support pro ending.

The information doesn't show anything else. There are no valid conclusions that can be drawn from the data, it being so biased and unrepresentative. I really don't understand where you are coming from 

[Ziggeh]

Shallyah wrote...
But it does prove a lot, only that he doesn't know it. Multiple research on consumers indicate that for each customer that bothers to complain, there are 26 unhappy customers that don't. (96% of customers that are unhappy about something do not bother to complain. Most just go away and buy other products from that point and on).

Source: http://www.customers...rvice-facts.htm

So what that graph means is that there are over 1,700,000 unhappy customers. The OP was just another blind troll posting "haha 66,000 are a vocal minority" without knowing the implications of it, and it now backfires in his face when real research data is brought onto the table.

That figure is not applicable in this context. It doesn't take into account anonymity, the casual manner of complaints or the reinforcing feedback element of widely reported complaints.