MY Question:
You are now ready to chat with Brijesh.
you: [/b]hello?
Brijesh: [/b]Thanks for contacting EA Help! My name is Brijesh how may I help you?
you: [/b]yes,
i purchased an premium specter pack from the mass effect 3 multiplayer
store for 99,000 credits but it said my purchase could not be
completed, then took my credits and didnt give me anything.
Brijesh: [/b]I regret the inconvenience you have faced .
Brijesh: [/b]I would like to inform you that the there is some issue going on with the serves and we have informed our developers about the
issue it should be resolved soon .
you: [/b]does that mean ill get my credits back?
Brijesh: [/b]I am sorry , but its
not possible for us to tell you exactly if you would get them or not but you should be able to get them back .
you: [/b]who can i speak to who will credit me what i lost?
Brijesh: [/b]I am sorry ,however we are technical support and its not possible for us to add the ingame credits .
you: [/b]So... what exactly am I supposed to do?
you: [/b]How do I get the credits I lost back?
Brijesh: [/b]I would request you to post the issue on the forum .
Brijesh: [/b]If you need I can provide you link to forum .
you: [/b]ok...?
Brijesh: [/b]http://social.bioware.com/forum/1/subindex/102
Brijesh: [/b]Here is the link to bioware forums
Brijesh: [/b]you can post the issue there
END CHAT
EA, YOU ARE THE BEST. I thank you for all the hard work your "help" staff could provide as well as your crack team of game designers and their briliant ending to mass effect 3. You guys are awesome!
I lost 99,000 credits and EA Tech support told me to post my problem on here. LOL.
Débuté par
Ajora
, avril 05 2012 12:51




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