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Registering Problems?


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#151
Glimith

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I am having the same issues with the PC version from STEAM, none of the bonus (Shale, items etc) is availible though I paid the 65.00 for it.

#152
shanilefay

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Please don't mix bioware into this. The game runs wonderfully. Something tells me that this social site is a EA brainchild otherwise why would bioware ditch perfectly good forums and game registration that they had for this.



Back to the topic. I have a feel that this is a CD key registration issue... and there is another way to register game in US ( I could be wrong).

#153
Glimith

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I am having the same issues with the PC version from STEAM, none of the bonus (Shale, items etc) is availible though I paid the 65.00 for it.

#154
Glimith

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I am having the same issues with the PC version from STEAM, none of the bonus (Shale, items etc) is availible though I paid the 65.00 for it.

#155
Wayshuba

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Well got my two rings and entered code for the big DLC content and it took but I got nothing. Now I enter it again and it gives me invalid message.



Just some feedback, but why couldn't the redemption codes just be entered in the game rather than jumping you to a website, creating an account, finding where the redemption codes go, and not knowing if it worked or not. Quite frankly, the system used here is clunky and confusing.



Please don't use this on future releases... it's frustrating and not a good thing to encounter on luanch day.

#156
Sol3zHart

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where do i find the registration code to use?

#157
hauk28

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I was able to register on the EA site.

#158
Gunny5821

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I just registered no problem. For those who don't know, the CODE they are seeking is located on the back of the users guide. It is on the very top of the back cover and has a white background.



Gunny

#159
Martyr1777

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Wow people... can't you see they know there is a problem and are working on it or are you all just posting blindly because you like to whine?



a couple more hours never butt hurt anyone, chill.

#160
Jekaboom

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I could register the game.. had to try a few times though, it was saying invalid key or something..keep trying, it will work :)

#161
Vaelic76

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not working here either

#162
Gunny5821

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 The code they are seeking is located on the BACK cover, at the very top, of the USER's Guide.  I used it and registered with out a hitch.  However, three hours ago it didn't work.  So I'm kinda a leaning on the fact that their servers are getting overwhelmed, but to be expected.  

Everyone just needs to breath a little and give the day time to progress. :wizard:

Gunny B)

#163
robbor88

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I can't register on the site either. I typed in the CD key I received from GameStop (in the format XXXX-XXXX-XXXX-XXXX-XXXX) just this minute and got the message "Code is not valid for game." It's a Digital Deluxe Edition. But it's still Dragon Age: Origins. I'm still downloading, 1hr 45 min left at 1 Mbyte/s. Hopefully I can still play the game... and use all the content I payed for. At least the DA:O Journey items...

We'll see

#164
filkertom

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Got mine from D2D. The game installed fine, the code activated the game fine. No idea about the promo stuff, though -- Wardens Keep and the Stone Prisoner are listed as Available Content, but there doesn't seem to be any way to install or activate them.



In a similar vein, the newest PC Gamer has an "exclusive" adventure, which is in a different format than the instructions to install it say it is. No idea how that's gonna work.

#165
BesterP12

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The Site tells me my code from Impulse is invalid, and the game tells me the code is already used. Really hope my key isn't lost or something now.

#166
Joisan

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I just was able to register my copy!

#167
Guest_Feraele_*

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You know its ironic, did the prelock thing, have the deluxe edition, and everything downloaded to my harddrive (after about 2 hours after the keycode unlock) and then I get bottlenecked at the EAACCESS.) I know better than to contact their customer support, have done that in the past and it seems asking them simple straightforward answers, confuses them for a period of about two or three weeks. Not going to go that route again and end up tearing my hair out.



I discontinued the installation, because it was frozen on my desktop..I put this down to massive hits on their registration server or the "EAACESS" thingy. I have a master account with them, why all the danged checks and balances for an rpg, for cripes sake. *shakes her head*

#168
Guest_Muffin_Tops_*

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Having the same problem here, Jesse van Herk requested the following in another thread:



"If you are experiencing issues registering your game or redeeming codes, please use the "contact us" link at the bottom of any page with details. If using that form, you can include your CDKEY and we can investigate why it's not working."



I have done so, and would encourage everyone to do the same.

#169
DagdaMor99

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All that is left for me is registering the game (and possibly someone giving me a Feral Wolf Charm Code?)

#170
leoleez

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I think it allowed me to redeem my DLC and Colectors Ed., but I'm not sure and this site is confusing so I don't know where to check!

My game is not registering and says my code has been used, but not by my account. I'm pretty sure I am the only one with the same code and I should not have a problem with it.



I bought it through Impulse and it will not let me register it! I am quite irritated as this game looked great, but the support has been mediocre at best. I got my codes late and they did not work. When I redeemed my DLC it had both "your product is registered" and "error code has been used"

Also the support site for bioware will not even let me submit a ticket or inquiry.

#171
leoleez

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Patriciachr34 wrote...

I have the DA Collector's edition and my neither my registration code or my downloadable items code are working. I contact ea support and they gave me a new registration code. This did not work either. The support guy could also not get the registration to work, but did confirm that both codes were valid. So, he escalated it to tier 3 support. I should hear back in a couple of days at the latest.

Since this seems to be an issue for other players in different game formats, I think it's probably a glitch somewhere in the registration software ea is running. Don't worry guys & gals. They'll get this fixed!


this is a sign of relief I was scared someone stole my codes or something.
Now i just have to wait until this fix... thisi s gonna kill me.
I could not get the site for DA support from Bioware to work. I Hope Impulse is much better, and I hope the update comes out like now

#172
whoisthis98

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same can we get some help here bioware 65 bucks and i cant play the game with the dl content.... REALLY?

#173
levi.porphyrogenitus

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I entered the codes I got in my email from Impulse and it showed both the "Unable to redeem code" and the "code successfully redeemed" messages at the same time. After launching the game I tried to do the whole registering to be able to run it at all process, but it says the code is already used and doesn't link it to my account (which I was definitely logged in to when I tried to redeem the codes as mentioned above). Here's hoping it's just some freaky lag with the registration servers and I'll be able to log in after an hour or two...

#174
harmfulquotient

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I have the ps3 version and there isn't even a registration code, besides the one on the back

#175
petesan

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Were do you type the codes for the free content.

Can not locate anywhere in at dragonage.bioware.com/redeem.

Please help!