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Good news for those who pre-ordered via Origin Store!


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#1
ShiftyEffect

ShiftyEffect
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As the title states, there is good news. Those who pre-ordered the console version of the game through Origin Store may have had content missing, the AT12 Radier Shotgun. It was the during pre-order period that all pre-orders would recieve the bonus content. Only to be told after the game's launch that the content was only for PC.  To make up for this error they are now adressing the issue currently and will make the content to console pre-orders via Origin for free (like originally advertised). This infomation has was recieved by me via EA game advisor via customer service chat. This should ileviate your concerns, though I cannot say when this will be completed.

Pradeep: [/b]Let me check it with our supervisors.
you: [/b]Thank you.
Pradeep: [/b]You are welcome.
Pradeep: [/b]I apologize that you had to wait longer than expected. I appreciate your time and co-operation.
Pradeep: [/b]I have checked in this regard.
Pradeep: [/b]Many of EA customers have reported this issue and our development team is working on it.
Pradeep: [/b]Please don't worry it'll available soon for consoles too.
you: [/b]Thats news to me.
you: [/b]For free? or would I have to pay for it?
Pradeep: [/b]No, there would not be any fee for it.
Pradeep: [/b]Thank you for contacting EA. Is there anything else I can help you with today?
you: [/b]Before I let you go, can you tell me how I would recieve this content? Will it be via an email or automatic?
Pradeep: [/b]It would be available in your account.
Pradeep: [/b]You'll be notified in this regard.
you: [/b]Okay, thank you for your help in getting to the bottom of the issue. I appreciate your effort and time. I will relate this infomation to other people that are in the same boat, so to speak. To elate their concerns that EA is adressing the issue.
Pradeep: [/b]Thank you for understanding.
Pradeep: [/b]If you need help with anything else, please feel free to contact us anytime!
Pradeep: [/b]Thank you for contacting EA and chatting with me. I appreciate your time and have a great day!
[/b]The chat session has ended. Please contact us again if you need further help.
[/b]Your chat session has ended.

Modifié par ShiftyEffect, 07 avril 2012 - 05:19 .