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Downloadable Content: Downloaded but Not Installed


68 réponses à ce sujet

#1
Anitero

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Hi guys,

Running into a bit of an issue withsome downloadable content (the Feral Wolf Charm and Memory Band specifically). While other DLC went straight from "download progress" to "Installed content" tab as soon as downloads were completed, these two pieces show as 100% downloaded but... just sit there, and haven't been installed/enabled yet. I've given it 30 minutes or so, logging in and out of the game but still no go. Is there a way to re-download/ jumpstart the install?

Thanks guys!

#2
max787

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i see that you are asking about the Feral Wolf Charm and Memory Band, did you order off of play.com? my copy hasn't arrived yet! :(

#3
TheZen

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They installed fine for me today when i booted the game. I redeemed my codes yesterday and they were stuck at 100% downloaded but no way to install. Today when its the official release date, they installed without me needing to do anything

#4
shankerz

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lucky you, my stuff hasnt gone to installed content tab, i have like 7 thing stuck in downloaded tab saying 100% installed. and then install failure and asking to retry. anyone have any ideas be awesome. very frustrating

#5
Jonkenden

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From what I heard it can suddenly be installed when you restart the game. Try rebooting the entire comp once and then restarting the game a few times, if that doesn't work I think you might want to have a chat with the tech fellas

#6
Jason Leong

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It would appear as though your content failed to download properly. You can manually delete this content and your game will attempt to redownload it the next time you restart.



1) Shut down Dragon Age: Origins

1) In Windows, press the 'Start' button and select 'Run'

2) In the command line type 'net stop DAUpdaterSvc'

3) Navigate to 'My Documents\\BioWare\\Dragon Age\\Settings' and delete 'Manifest.xml'

4) Navigate to 'C:\\Documents and Settings\\All Users\\Application Data\\BioWare\\Dragon Age\\' and delete the 'DAUpdater' folder

5) Restart Dragon Age: origins and log in

6) Your content will be available for redownload on the Download Progress tab


#7
Jmangino

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I have the same issue only with all of my DLC, I ordered directly from EA store.

#8
WhatIsThisFor

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I redeemed two codes but neither shows up in the game.

#9
WhatIsThisFor

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I registered both of my DLC codes but neither shows up in the game.

#10
WhatIsThisFor

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I registered both of my DLC codes but neither shows up in the game.

#11
CapnPlanet32

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I am having the same problem only with the stone prisoner and blood dragon armor as well as the perks from the legends game. It says they are all downloaded but they wont install

#12
shankerz

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Well this didnt work everything i get to the install it says installed failed. although when i look through the folders it does appear each 1 has installed and downloaded cuz i find each folder for each download just the game doesnt accept this. very frustrating

#13
Xpar

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I have the same issue, it downloads to 100%, but when it tries to install it fails and then it displays "Download Failed' next to the item, mine is occurring with Warden's Keep.

#14
Cleburne

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will someone tell me where the downloadable content menu is? I ahve go to the redeem Promo Codes and logged in my code for Shale and then nothing.

#15
SirJoeofthePub

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I waited an hour, was stuck on downloading the memory band, I alt tabed out of the game and it downloaded and installed all my CE stuff and the band in 10 min (or sooner, 10 min was when I checked heh)

#16
Cleburne

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will someone tell me where the downloadable content menu is? I ahve go to the redeem Promo Codes and logged in my code for Shale and then nothing.

#17
SirJoeofthePub

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Did you log into your account ingame (login button on bottom left of main menu?

#18
LordPixie

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WhatIsThisFor wrote...

I registered both of my DLC codes but neither shows up in the game.

  I'm not sure where you purchased the game, but Impulse doesn't get the Dragon Age updater service installed right off the bat.

There's a post in their forums that addresses this: http://forums.impulsedriven.com/368287.  It looks like their working on a fix on the install end, but the instructions in the above thread work to get the service registered within Windows.  After that's started, your downloads show up as they should.


--LordPixie

#19
Cambios

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The forum says this thread has 17 replies, including an official reply. But when I view it, it only has 2 replies. :(

#20
MikeWiz

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I have all my DLC 100% downloaded, but not installed. Any ideas to do this manually?

#21
Alizar-

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i have the same problem.. 100% downloaded but not installed.

#22
Lil-Vinny29

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A little question here, is the redeem promo codes, good for only one character or one account? Tried to have a clear answer but couldnt find one yet



Thank you

#23
Azarvakhsh

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Jason Leong wrote...

It would appear as though your content failed to download properly. You can manually delete this content and your game will attempt to redownload it the next time you restart.

1) Shut down Dragon Age: Origins
1) In Windows, press the 'Start' button and select 'Run'
2) In the command line type 'net stop DAUpdaterSvc'
3) Navigate to 'My Documents\\\\BioWare\\\\Dragon Age\\\\Settings' and delete 'Manifest.xml'
4) Navigate to 'C:\\\\Documents and Settings\\\\All Users\\\\Application Data\\\\BioWare\\\\Dragon Age\\\\' and delete the 'DAUpdater' folder
5) Restart Dragon Age: origins and log in
6) Your content will be available for redownload on the Download Progress tab


This did the trick for me.  
I use windows 7 use the following instead
4) C:\\ProgramData\\BioWare\\Dragon Age\\DAUpdater


Basically had to redownload all the mess up files that was download at 100%.   For some odd reason it cant extract correctly.

#24
Faldarian2

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This did the trick for me.  
I use windows 7 use the following instead
4) C:\\\\ProgramData\\\\BioWare\\\\Dragon Age\\\\DAUpdater


Basically had to redownload all the mess up files that was download at 100%.   For some odd reason it cant extract correctly.


It's also easiest to do a search for the Manifest.xml file to delete that; it's in a slightly different location than above for user profiles on Windows 7.

Thank you for this by the way, this fixed the issue for me as well.

#25
Anitero

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Jason Leong wrote...

It would appear as though your content failed to download properly. You can manually delete this content and your game will attempt to redownload it the next time you restart.

1) Shut down Dragon Age: Origins
1) In Windows, press the 'Start' button and select 'Run'
2) In the command line type 'net stop DAUpdaterSvc'
3) Navigate to 'My Documents\\\\BioWare\\\\Dragon Age\\\\Settings' and delete 'Manifest.xml'
4) Navigate to 'C:\\\\Documents and Settings\\\\All Users\\\\Application Data\\\\BioWare\\\\Dragon Age\\\\' and delete the 'DAUpdater' folder
5) Restart Dragon Age: origins and log in
6) Your content will be available for redownload on the Download Progress tab


Just confirming that Jason's suggestion worked perfectly, so this appears to be how you solve the problem. Thanks guys and good luck!