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Michael Pachter on Mass effect 3 and "Whiny fans"


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#151
pikey1969

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AngryFrozenWater wrote...

Mr Pachter found a way to hurt his own company by insulting his customers. That's a new one. Very creative. He never done this before. Ghehe.


he has a job now?

iirc, his job is 'analyst'. he basically says **** and people go 'huh hmmm interesting'... mostly this only because the executives, wall-street types, and certain membesr of the media take him seriously.

#152
Siansonea

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I have no idea who Pachter is. I think I'll keep it that way.

#153
Ridwan

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Malstrom>Pachter if you're looking for good gaming analysis and predictions.

#154
Justin2k

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I think that most of #Retake Mass Effect do realise that the people that will actually take their custom away from Bioware because of the ending of ME3 is a small minority of the total sales overall.

Unfortunately there are no numbers to really take, just guesstimates as to what effect this will have on sales. Some even predict sales rising due to the "no publicity is bad publicity".

Personally I think they'll lose DLC sales and maybe sales of upcoming games will be hurt. But if they are selling millions of games, they can afford to lose hundreds of thousands of customers.

#155
Solmanian

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Nyila wrote...

Valo_Soren wrote...

I don't see why you don't agree with this, he described all you whiners perfectly and is one hundred percent correct in everything he says. -shrug-


Are you a gamer? (If not, what the hell are you doing here?) If yes, then he insulted you too.

“That incident was a great example of what a whiny group gamers are in general."


The gaming community being comprised of (not entirely, but defintely anyone on metacritic) loudmouth crybabies that complain and nitpick an overeact about everything, is not a secret. the whole "EA is worse than a company that throws people out of their homes, and alot of other companies that do some realy monsterous things on a regular basis" is just the latest iteration...Image IPB

#156
The Night Mammoth

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kheldorin wrote...


The sales figure is in the freaking article. Come the **** on. You can type paragraphs of made up statistics but can't be bothered to read the article? I think the silent majority is realizing that the vocal minority are a joke.


Assuming the apparent silent majority unanimously differs in their opinions, which isn't something you can possibly prove or even predict within reason. 

#157
Guest_Opsrbest_*

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kheldorin wrote...

Manton-X2 wrote...

Justin2k wrote...

Umm.. how is it made up?  Its pretty explained.

But ok, lets say retake has 60,000 members.  Mass Effect 3 sold 2.8 million copies.
Lets say for every 1000 fan in retake, theres 10,000 non vocal fans that agree with them.
thats 600,000.  Mass Effect 3 sold 2.8 million copies.

The simple fact is, Retake is certainly a minority. 
And the people that agree with Retake do not even make up half of ME3's sales.

You are obviously really really upset at this fact, because all i see is negativity, anger and sadness from you in every post, but unfortunately this is just the truth of the matter.  The majority of the fans, whether they liked it, loved it, hated it, do not care enough to say/do anything about it and will not be adversely affected from buying the next bioware title.


Where are people getting these sales figures?  Last sales figures I have seen show them at about 2.1million games sold worldwide (and don't forget, a little over 1,000,000 were sold before the ending debacle even surfaced) and in the last sales figures, even with the reduced prices all over they sold ~165,000 in the last week with reported numbers.  I know they've shipped about 2.8-3million, but that's not what was sold.  

Retake may have ~60,000 members but there are a whole lot of us who are for changing the ending who are not in Retake (myself included).    In fact, I wonder how many people who hate the ending are even on BSN or know what Retake is.  Further, I wonder how many of the 2.1million have actually finished the game (biggest beef with Chobot is she's defending an ending without having finished the game herself). 

Either way .. I think it's safe to say that we're probably talking more than 600,000 people who hate the ending and want it changed in someway.  Studies show only 4-8% (depending on which study you subscribe to) of people will openly voice their displeasure in public.  By those numbers, you are talking anywhere from 750,000-1.5million people ticked off at the ending enough to want it changed without going beyond Retake numbers.  Add in the rest and you go even higher.   Add in people who hate the ending, but don't care enough to cause a stink and the numbers go even higher.  

I think you're not talking anywhere near a minority hating the ending .... what you may be talking about is a minority of people who hate the ending so much that they refuse to let it go and will keep hammering BioWare to change it over the long haul.  You want a true minority, take a look at the number of people who "absolutely love" the ME3 ending and wouldn't change a thing.  

MX2


The sales figure is in the freaking article. Come the **** on. You can type paragraphs of made up statistics but can't be bothered to read the article? I think the silent majority is realizing that the vocal minority are a joke.

Heres the thing about RTM's asseretion that they plausibly constitute 750,000 to 1.5 million people. And it's this.

If that was even remotly true, Bioware based on previous performance and examples, would re-release the endings to make people happy. We know for fact, that any time there has ever been a major issue with either ME or ME2 or DA:O, DA:A Bioware has responded to support there customers.

And lets be realistic here. It's not half of Biowares total sales for ME3 that have an issue with the endings to the degree that RTM does. It's at most 25-30% and thats being very generous.

Modifié par Opsrbest, 07 avril 2012 - 11:24 .


#158
McAllyster

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 I opened a topic a few hours ago - before I read this article.
http://social.biowar...ndex/11141940/1
I wrote a post about "customer ladder" from marketing point of view. The post is a little bit long.
Short summary: Retake-movement member are not whiny. They are not "entitled fans". They are the most valuable customers called "evangelists". And call them "whiners" a bad message and a really bad strategy. It will backfire in the long-term.

#159
Reverse Centaur

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Nyila wrote...

Valo_Soren wrote...

I don't see why you don't agree with this, he described all you whiners perfectly and is one hundred percent correct in everything he says. -shrug-


Are you a gamer? (If not, what the hell are you doing here?) If yes, then he insulted you too.

“That incident was a great example of what a whiny group gamers are in general."


I'm a gamer. What he said is still true. There are A LOT of entitled whiny gamers. Mass Effect 3 is just the latest example of the immaturity within some of the online communities.

I'd also like to point out that even I didn't think the endings were great. They certainly left me wanting a bit. The amount of hate and overreaction by some gamers has just been disgusting.

Even when Bioware reaches out, something they didn't have to do, people continue to show their true colors. It's really embarrassing for reasonable people that both liked and disliked the endings.

Modifié par Reverse Centaur, 07 avril 2012 - 11:26 .


#160
DranakShadow

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The fact that he thinks ME3 is the only reason people hate EA proves he has no idea what he's even talking about.

#161
Qutayba

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“I am certain that the ‘fan outrage’ has not hurt sales, and perhaps has helped sales,” said Pachter. “Unfortunately, appeasing the whiners here will only encourage fans to be even more vocal next time, so the lingering issue is that gamers will feel even more entitled and empowered than they have in the past, and will be even more demanding about changes to future games.”


Wow.  Heaven forbid we have educated, empowered consumers.  "Just take what we give you and shut up!"

#162
Justin2k

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Opsrbest wrote...
Heres the thing about RTM's asseretion that they plausibly constitute 750,000 to 1.5 million people. And it's this.

If that was even remotly true, Bioware based on previous performance and examples, would re-release the endings to make people happy.


This I agree with.  EA will have an idea of how many people roughly are upset, be it vocal or non vocal.  They'll have a customer satisfaction chart.  This is why they have community leaders and things like this.

If they were losing 1.5 million players, being that 1.5 million out of 2.8 were going to never buy a Bioware product, or DLC, or whatever, they'd give those players everything they want.

The truth is that the damage is most likely much smaller.  Big enough for them to make a concilitary effort to try to fix things for many of them, but not big enough to do a big re-release or paid ending DLC.

I didn't really like the ending or the final mission at all.  I will still buy all DLC and any other Bioware/EA game i like the look of.  It doesn't matter that i don't like the ending as long as I'm still buying.  Thats the thing right there.  It's ok complaining about it but if you give them a single $ more then you fall out of that number of unhappy customers.

Modifié par Justin2k, 07 avril 2012 - 11:29 .


#163
michael12268

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Lonsecia wrote...

michael12268 wrote...

I dont like that Michael Pachter guy. He always seemed like he knew everything and came across with an elitist attitude like he was better than us or something. Yeah I can make predictions and stuff too you know. What makes yours so great huh? The only person I do not like that shares the same name as me.


Your surname's Pachter? Or are you saying you like Michael.... Bay?


No my name is Michael and I am not familair enough with Michael Bay (or any other celebrity with that name) to have formed an opinion

#164
Valo_Soren

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Nyila wrote...

Valo_Soren wrote...

I don't see why you don't agree with this, he described all you whiners perfectly and is one hundred percent correct in everything he says. -shrug-


Are you a gamer? (If not, what the hell are you doing here?) If yes, then he insulted you too.

“That incident was a great example of what a whiny group gamers are in general."


By your logic I should lose my **** every time someone says something about gamers in general even if it is generally correct? Like the lot of you are doing? No thanks. I'd rather let things slide off my back and live my life then worrying about what someone I've never met is saying about gamers 'in general'.

#165
Shajar

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WoW he is really butt kisser! How much EA paid you bro?

#166
FatalX7.0

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Reverse Centaur wrote...

Nyila wrote...

Valo_Soren wrote...

I don't see why you don't agree with this, he described all you whiners perfectly and is one hundred percent correct in everything he says. -shrug-


Are you a gamer? (If not, what the hell are you doing here?) If yes, then he insulted you too.

“That incident was a great example of what a whiny group gamers are in general."


I'm a gamer. What he said is still true. There are A LOT of entitled whiny gamers. Mass Effect 3 is just the latest example of the immaturity within some of the online communities.

I'd also like to point out that even I didn't think the endings were great. They certainly left me wanting a bit. The amount of hate and overreaction by some gamers has just been disgusting.

Even when Bioware reaches out, something they didn't have to do, people continue to show their true colors. It's really embarrassing for reasonable people that both liked and disliked the endings.


I like the irony here.

#167
Guest_Opsrbest_*

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Qutayba wrote...

 

“I am certain that the ‘fan outrage’ has not hurt sales, and perhaps has helped sales,” said Pachter. “Unfortunately, appeasing the whiners here will only encourage fans to be even more vocal next time, so the lingering issue is that gamers will feel even more entitled and empowered than they have in the past, and will be even more demanding about changes to future games.”


Wow.  Heaven forbid we have educated, empowered consumers.  "Just take what we give you and shut up!"


But as a gamer you know thats a true statement. You see it used on other game forums when fans are mad about something. And the best example of that entitlement and the issues it causes is with MMO's. SWTOR or WoW is a prime example of gamers using that very argument to get what they want while threatening to cancel there sub. Theres even, for Bioware related games, the DA:A issue when DA:A was released. 

The same beahvior that is on these forums and has been occuring for the past month.

Theres a difference between being "empowered" and being "entitled whiners". As gamers we only have one argument that can ever hold true to the standing of us being "empowered" and forcing change, and that's when the game design of a game is just plain bad.

#168
Aweus

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I am really facepalming at people who claims that current ME3 endings drama is a standard example of gamers whining at things they dont like (ie. business like usual). Yes, in fact there are always people who are unhappy about something but seriously, I play games for over 20 years and ****storms of this magnitude I could probably count with my fingers on one hand. I dont claim that 90% of people dont like ME3 ending. But 10% let alone 1%? EL-OH-EL.

Modifié par Aweus, 07 avril 2012 - 11:30 .


#169
FatalX7.0

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Valo_Soren wrote...

Nyila wrote...

Valo_Soren wrote...

I don't see why you don't agree with this, he described all you whiners perfectly and is one hundred percent correct in everything he says. -shrug-


Are you a gamer? (If not, what the hell are you doing here?) If yes, then he insulted you too.

“That incident was a great example of what a whiny group gamers are in general."


By your logic I should lose my **** every time someone says something about gamers in general even if it is generally correct? Like the lot of you are doing? No thanks. I'd rather let things slide off my back and live my life then worrying about what someone I've never met is saying about gamers 'in general'.



^Thinks he is right and anyone who is different than him is wrong no matter what.

#170
ticklefist

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He actually used the term "whiner?" Thought he was professional.

#171
Reverse Centaur

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FatalX7.0 wrote...

Reverse Centaur wrote...

Nyila wrote...

Valo_Soren wrote...

I don't see why you don't agree with this, he described all you whiners perfectly and is one hundred percent correct in everything he says. -shrug-


Are you a gamer? (If not, what the hell are you doing here?) If yes, then he insulted you too.

“That incident was a great example of what a whiny group gamers are in general."


I'm a gamer. What he said is still true. There are A LOT of entitled whiny gamers. Mass Effect 3 is just the latest example of the immaturity within some of the online communities.

I'd also like to point out that even I didn't think the endings were great. They certainly left me wanting a bit. The amount of hate and overreaction by some gamers has just been disgusting.

Even when Bioware reaches out, something they didn't have to do, people continue to show their true colors. It's really embarrassing for reasonable people that both liked and disliked the endings.


I like the irony here.


You don't even know what irony means.

#172
DavidMW

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Justin2k wrote...

I think that most of #Retake Mass Effect do realise that the people that will actually take their custom away from Bioware because of the ending of ME3 is a small minority of the total sales overall.

Unfortunately there are no numbers to really take, just guesstimates as to what effect this will have on sales. Some even predict sales rising due to the "no publicity is bad publicity".

Personally I think they'll lose DLC sales and maybe sales of upcoming games will be hurt. But if they are selling millions of games, they can afford to lose hundreds of thousands of customers.


This is pretty much true. I think many who say "never again" are speaking out of passion (heat of the moment). Those who are sincere wont be enough to impact sales. Still, its a shame Bioware doesnt make alternate endings dlc for said people, I still think there is enough people who would buy it to turn a profit.

#173
AngryFrozenWater

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Solmanian wrote...

Nyila wrote...

Valo_Soren wrote...

I don't see why you don't agree with this, he described all you whiners perfectly and is one hundred percent correct in everything he says. -shrug-


Are you a gamer? (If not, what the hell are you doing here?) If yes, then he insulted you too.

“That incident was a great example of what a whiny group gamers are in general."

The gaming community being comprised of (not entirely, but defintely anyone on metacritic) loudmouth crybabies that complain and nitpick an overeact about everything, is not a secret. the whole "EA is worse than a company that throws people out of their homes, and alot of other companies that do some realy monsterous things on a regular basis" is just the latest iteration...Image IPB

Electronic Arts: Crticism.

There is your answer. It is well documented that EA doesn't play nice. From violating privacy to mistreating their own personel. Everything goes. As long as they can make money.

Modifié par AngryFrozenWater, 07 avril 2012 - 11:32 .


#174
FatalX7.0

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Reverse Centaur wrote...

FatalX7.0 wrote...

Reverse Centaur wrote...

Nyila wrote...

Valo_Soren wrote...

I don't see why you don't agree with this, he described all you whiners perfectly and is one hundred percent correct in everything he says. -shrug-


Are you a gamer? (If not, what the hell are you doing here?) If yes, then he insulted you too.

“That incident was a great example of what a whiny group gamers are in general."


I'm a gamer. What he said is still true. There are A LOT of entitled whiny gamers. Mass Effect 3 is just the latest example of the immaturity within some of the online communities.

I'd also like to point out that even I didn't think the endings were great. They certainly left me wanting a bit. The amount of hate and overreaction by some gamers has just been disgusting.

Even when Bioware reaches out, something they didn't have to do, people continue to show their true colors. It's really embarrassing for reasonable people that both liked and disliked the endings.


I like the irony here.


You don't even know what irony means.


Looks like you don't.

#175
Cyph3rX

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Pachter bashing gamers and defending companies for crappy business practices is about as new and exciting as the sun rising and setting each day.